About the job
About the Role
Entain is hiring a Retail Customer Service Associate in Bathgate. This front-line position welcomes customers, answers questions, and supports a positive store experience. A friendly approach and a knack for solving problems help build customer satisfaction and loyalty.
What You Will Do
- Respond to customer inquiries and share accurate product information
- Process sales transactions with attention to detail
- Address complaints with professionalism and care
- Introduce new products and services to encourage customer interest
What We Look For
- Strong commitment to customer service
- Comfort working in a busy retail setting
- Ability to stay positive and helpful under pressure
