Product Support Engineer – Analytics

Join Conviva, the premier intelligence layer for digital businesses, transforming consumer interactions into actionable insights. Our technology connects engagement across AI agents, applications, websites, and streaming video to tangible results like purchases and enhanced customer support. With our patented Time-State Technology®, the Conviva® Operational …

If you thrive on tackling intricate technical challenges, we want you on our team! We're seeking a skilled Support Engineer who is passionate about delivering top-notch customer support. The ideal candidate will possess a strong technical aptitude and a commitment to customer satisfaction. You will collaborate closely with AppsFlyer’s R&D, Customer Success, and Product Teams, actively participating in cross-departmental projects and significantly influencing product evolution through insightful feedback.

Join our dynamic team at Canva as an IT / Audiovisual Support Engineer, where you'll be at the forefront of enhancing our technology infrastructure to support seamless operations. Your role will involve troubleshooting and resolving technical issues related to IT and audiovisual systems, ensuring that our team can communicate and collaborate effectively.In this position, you will work closely with various departments to provide exceptional support, maintain equipment, and implement innovative solutions. If you are passionate about technology and customer service, and thrive in a fast-paced environment, we want to hear from you!

Join Bosch Group as a Serialized Product Engineer - DCCB and be part of a dynamic team dedicated to innovation and excellence. In this role, you'll leverage your technical expertise to contribute to the development and enhancement of serialized products, ensuring quality and compliance with industry standards.

d-ploy works with clients across different industries, providing IT and engineering solutions. The company emphasizes strong partnerships within the IT community and is committed to helping organizations improve productivity and business results. Role overview This part-time IT Onsite Support Engineer position is based in Beijing. The role suits someone adaptable and focused on finding solutions, supporting internal users in an international context. What you will do Deliver first- and second-level technical support to internal users on-site. Assess, prioritize, and resolve incidents and service requests efficiently. Log and manage tickets using the incident management system, following ITIL standards. Install, configure, and maintain hardware, software, and mobile devices. Handle standard software installations, updates, and patches for business applications. Create and update documentation for processes, reports, and knowledge base articles. Collaborate with product teams, development, and business departments to enhance service delivery. Requirements Degree in IT or a related field, or equivalent experience. 2–3 years in IT support, service desk, or similar roles. Strong troubleshooting abilities for user and system issues. Organized, independent, and solution-oriented work style. Solid technical and organizational skills. Professional, service-minded attitude toward users. Clear communication and strong interpersonal skills. Ability to manage multiple tasks while maintaining a customer focus. Experience working in international and multicultural teams. Fluent Mandarin and proficient English, both spoken and written. Available for on-site work in Beijing as needed. Valid criminal record certificate issued within the last 3 months. Benefits Diverse activities, tasks, and projects. "Fishing for Friends" referral program. Opportunities for professional development and advancement. Supportive, international work culture. Company-sponsored events. Competitive salary and comprehensive benefits package.

Join Renesas Electronics as an Online Field Application Engineer specializing in embedded products. In this pivotal role, you will engage with customers to provide technical support, develop innovative solutions, and drive the adoption of our cutting-edge embedded technologies.

Airbnb was established in 2007 when two hosts welcomed three guests into their San Francisco home. Since then, it has expanded to over 5 million hosts who have received more than 2 billion guests across nearly every country worldwide. Each day, hosts provide unique accommodations and experiences, allowing guests to connect with communities in a meaningful and authentic manner.The Community You Will Join:Community Support (CS) plays a pivotal role in driving Airbnb's core business. Our Community Support Engineering team is tasked with developing state-of-the-art technology, architecture, and solutions that empower CS at Airbnb. The innovations we create enhance the experiences of guests, hosts, CS agents, and operations teams globally.Aligned with our CS Product vision, we are harnessing the power of AI to revolutionize our customer service delivery, merging sophisticated ML/LLM capabilities with the expertise of our Support Ambassadors to provide a seamless, high-quality support experience.The Impact You Will Have:As the ML Manager for Community Support Product Engineering in China, you will lead a talented team of machine learning engineers. Your focus will be on researching, designing, and optimizing AI models and services that scale our AI-driven products and significantly enhance the Community Support experience for guests, hosts, and support ambassadors.Your Responsibilities Will Include:Recruit, mentor, and develop a dynamic team of skilled machine learning engineers, promoting their technical and professional growth.Take proactive initiatives to achieve results that extend beyond the team's scope.Build strong relationships and ensure alignment with stakeholders within Community Support and across external teams.Effectively communicate complex concepts and decisions to various stakeholders across different functions.Provide essential guidance and input for prioritizing multiple significant projects.Collaborate closely with platform, backend, and frontend engineers to facilitate rapid development cycles without compromising quality, developing robust ML models and systems that enhance community support initiatives. Conduct comprehensive design and architecture reviews to continually elevate our standards of technical excellence.

Join Our Innovative Team at MeshyAt Meshy, we're revolutionizing the world of 3D content creation through our cutting-edge generative AI technology. Our mission is to Unleash 3D Creativity by transforming the traditional content creation pipeline into an efficient, user-friendly experience. Our advanced models allow both professional designers and creative enthusiasts to generate stunning 3D assets from simple text prompts or images within minutes.Founded in the heart of Silicon Valley, our team comprises elite talents from fields such as computer graphics, AI, and 3D art, with members hailing from prestigious institutions like MIT, Stanford, and Berkeley, as well as industry giants like Nvidia and Microsoft. Our collaborative culture spans North America, Asia, and Oceania, fostering innovative solutions to global 3D challenges.Meshy is recognized as the leading 3D generative AI company, having raised $52 million from top-tier investors including Sequoia and GGV. We're proud to serve over 5 million users and have generated more than 40 million 3D models, solidifying our position as the go-to platform for creators and developers alike.Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph.D. from MIT in computer graphics and AI. He is the creator of the acclaimed Taichi GPU programming language, celebrated in the tech community with over 27,000 stars on GitHub and adopted by over 300 organizations worldwide.

Founded in 2007, Airbnb has evolved from a simple idea of offering a place to stay into a global community of over 5 million hosts welcoming more than 2 billion guests to unique experiences across the world. We are committed to fostering authentic connections and memorable experiences for our guests while empowering hosts to share their spaces and stories.The Community You Will Join:At Airbnb, Machine Learning and Artificial Intelligence are integral to our product offerings. From enhancing Trust and Payments to optimizing Customer Service and Marketing, we harness the power of ML to elevate the experiences of both guests and hosts.The Community Support Products (CSP) Machine Learning team spearheads the CSxAI (Customer Support x Artificial Intelligence) initiatives. Our mission is to leverage Generative AI technologies to create an intelligent, scalable, and exceptional service experience. The team is responsible for developing and refining AI models, ML services, and tools, including LLM fine-tuning, optimization, RAG/Search, and automation of LLM evaluation and testing, as well as feedback-based learning and guardrails for a spectrum of applications within Airbnb.With Airbnb's rich data, complex marketplace, and diverse product offerings, we are committed to pushing the boundaries of AI practice. We invest in long-term innovation to tackle intricate challenges, and we are looking for top-tier ML and AI experts to join our team. The Difference You Will Make:We believe that our current customer experiences are just the tip of the iceberg regarding potential innovations. Science is key to delivering transformative change for our Guests and Hosts at Airbnb.Your role will involve using cutting-edge AI technologies to revolutionize our customer service, creating personalized, user-friendly, and proactive service experiences.Many initiatives you will be working on are in their conceptual stages, providing you with the opportunity to cultivate ideas from inception to production, turning visionary concepts into impactful realities. A Typical Day: Envision, advocate for, and support the development of innovative ML systems, product integrations, and performance optimizations to address real-world challenges.Collaborate cross-functionally with product, design, and engineering teams to craft solutions that enhance our services.

About MeshyLocated in the heart of Silicon Valley, Meshy is a pioneering generative AI company dedicated to unleashing 3D creativity. Our mission is to revolutionize the way 3D content is created, enabling both professional designers and creative enthusiasts to effortlessly generate high-quality 3D assets from simple text or images in mere minutes. What used to take weeks and significant costs is now a streamlined experience.Our exceptional team comprises leading experts in computer graphics, artificial intelligence, and 3D artistry, including graduates from top institutions such as MIT, Stanford, and Berkeley, as well as former professionals from Nvidia and Microsoft. With a diverse global presence, our team collaborates across regions to tackle the world's 3D challenges. Backed by top-tier venture capital firms, including Sequoia and GGV, we have successfully secured $52 million in funding.Meshy is recognized as the market leader in the 3D AI space, having been named the most popular 3D AI tool by A16Z Games in their 2024 report. Our platform attracts over 3 million monthly visitors and serves more than 6 million users, having generated over 40 million 3D models to date.Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph.D. in computer graphics and AI from MIT and has developed the widely acclaimed Taichi programming language, which has earned over 27,000 stars on GitHub and is utilized by more than 300 organizations worldwide.

Join our innovative team at Xsolla as a Senior Product Designer where you will play a pivotal role in shaping the user experience of our cutting-edge products. You will collaborate closely with cross-functional teams to create intuitive, user-centric designs that drive engagement and satisfaction.As a Senior Product Designer, you will be tasked with conducting user research, developing wireframes and prototypes, and iterating on designs based on user feedback. Your expertise in design principles and tools will help us elevate our product offerings to new heights.

Join Adjust, a trusted name in app measurement and optimization, as we empower marketers globally to enhance their apps across diverse platforms, including mobile and CTV. Collaborating with businesses from innovative digital brands to traditional brick-and-mortar shops launching their first applications, Adjust delivers robust measurement and analytics solutions that provide critical insights and tools for superior performance.Make a Meaningful Impact/ The Role:As an Integration Engineer for the APAC region, you will play a pivotal role within Adjust's globally distributed team, ensuring the successful onboarding and technical support of our partners and clients in this vibrant market. Located in Beijing, you will bridge technology with partner engagement, collaborating closely with Account Management and Engineering teams to offer internal and external support while crafting exceptional integration experiences for Adjust’s global partners. Your responsibilities will encompass deep technical involvement from the initial integration phase through to ongoing support and maintenance.Empower Your Potential/ Responsibilities:Serve as the primary technical liaison for Adjust’s global partners.Assist partners in integrating with Adjust’s systems while offering guidance for optimizing their technical frameworks.Provide continuous technical support from onboarding through regular updates to ensure seamless integrations.Analyze and resolve complex integration challenges utilizing internal tools in close collaboration with the engineering department.Conduct technical evaluations and reviews, pinpointing risks, gaps, or inconsistencies in partner integrations.Advise on technical matters related to fraud, ensuring partners are equipped with best practices to combat mobile ad fraud.

About MeshyMeshy, headquartered in Silicon Valley, is at the forefront of 3D generative AI technology, dedicated to the mission of Unleashing 3D Creativity. We are transforming the way 3D content is created, enabling both professional designers and creative enthusiasts to effortlessly produce high-quality 3D assets in mere minutes using simple text or images. What once took extensive time and resources is now streamlined into a quick and cost-effective process.Our talented team consists of leading experts from the fields of computer graphics, artificial intelligence, and 3D art, with alumni from prestigious institutions such as MIT, Stanford, and Berkeley, and experience from top tech companies like Nvidia and Microsoft. With a global presence, our diverse culture fosters innovation and collaboration to address 3D challenges worldwide. Meshy has successfully raised $52 million in funding, backed by renowned venture capital firms such as Sequoia and GGV.As a market leader, Meshy has been recognized as the most popular 3D AI tool by A16Z Games in their 2024 report, and ranks first in website traffic with over 3 million visits each month, serving more than 5 million users and generating over 40 million 3D models.Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph.D. from MIT in graphics and AI and is the creator of the acclaimed Taichi GPU programming language, a project that has garnered over 27,000 stars on GitHub and is utilized by over 300 institutions globally.About the RoleWe are seeking a dedicated Customer Support Specialist to develop an exceptional support experience from the ground up. In this pivotal role, you will serve as the primary point of contact for our users, addressing inquiries, resolving issues, and translating feedback into actionable insights. This position is high-impact and collaborative, working closely with various departments to enhance our user experience.

Join our team at Bosch Group as a Product Quality Manager and play a crucial role in ensuring the highest standards of product quality across our diverse range of solutions. You will lead quality assurance initiatives, develop quality control protocols, and collaborate with cross-functional teams to enhance product reliability and customer satisfaction.

Join the Future of Product Management! In a world transformed by AI, the role of a product leader has evolved. We're seeking a dynamic Senior/Principal Product Builder who thrives in building innovative software solutions. This role is not just about writing specifications—it's about prototyping, launching, and iterating with cutting-edge AI tools at an unprecedented speed.About Conviva Conviva is the intelligence layer for digital enterprises, translating every consumer interaction into actionable intelligence. We connect engagement patterns across AI agents, applications, websites, and streaming media to tangible outcomes like purchases, bookings, and resolved support requests. Our proprietary Time-State Technology® powers the Conviva® Operational Data Platform, providing real-time insights and automation that help leading businesses enhance growth, satisfaction, and trust.Your Role and Impact AI agents are emerging as a pivotal digital interface, yet teams often grapple with fundamental inquiries: Are our agents effective? What factors contribute to their success? How can we optimize their behavior and user outcomes? With Conviva's industry-leading solutions, you will help define a new category: analytics and optimization for AI agent experiences. This is your opportunity to lead with innovative solutions backed by a strong platform and genuine customer challenges.As a Product Builder, you will not merely manage the product—you will actively construct it. Utilize AI coding tools to quickly prototype features, validate concepts with functional software, and rapidly transition from insights to deliverables. Collaborate closely with engineering, design, and marketing teams to accelerate product delivery, foster continuous learning, and shape the future of agent analytics.Why Choose the Title 'Product Builder'? The rise of AI-enhanced development has given birth to a new breed of product professionals capable of transforming customer insights into functional prototypes in mere hours. We prefer the term Product Builder for this role because:Build to Think: Instead of drafting lengthy specifications, you create working prototypes to test your hypotheses. Your deliverables are tangible software products, not just presentations.AI-Native Workflow: Leverage AI coding tools to expedite the transition from concept to customer feedback, enhancing collaboration with engineers rather than replacing them.End-to-End Ownership: You will oversee the product lifecycle, from ideation through to market launch, ensuring alignment with customer needs and business goals.

About MeshyHeadquartered in Silicon Valley, Meshy is a pioneering generative AI company committed to unleashing 3D creativity through revolutionary content creation methodologies. Our innovative platform empowers both professional designers and enthusiasts to effortlessly generate high-quality 3D assets—transforming text and images into stunning 3D models within minutes. What used to require extensive time and significant financial investment is now accomplished in mere moments.Our world-class team comprises esteemed experts in computer graphics, artificial intelligence, and artistic disciplines, with backgrounds from top institutions such as MIT, Stanford, and Berkeley, alongside experience from leading companies like Nvidia and Microsoft. With a diverse global presence across North America, Asia, and Oceania, we cultivate an inclusive culture that promotes collaboration and creativity.Meshy has achieved remarkable recognition within the industry as the leading platform for 3D AI tools, as evidenced by our top ranking in the 2024 A16Z Games report and over 3 million monthly visits according to SimilarWeb. Our technology has gained the trust of over 5 million users, generating in excess of 40 million 3D models.Founded by Yuanming (Ethan) Hu, who holds a Ph.D. in graphics and AI from MIT, Meshy is built on a foundation of innovation, with initiatives recognized globally, including the development of the Taichi programming language.

Role Overview Speechify is hiring an iOS Core Product Software Engineer in Beijing, China. This role focuses on building and improving iOS applications that bring text-to-speech technology to users worldwide. The team values practical solutions and aims to deliver apps that are both reliable and easy to use. What You Will Do Develop and enhance core features for Speechify’s iOS applications Collaborate with engineers to create intuitive and efficient user experiences Help ensure apps remain dependable and high-performing as they grow About the Team Work with colleagues who care about making technology accessible and enjoyable. The team is committed to quality and continuous improvement in every release.

Join Grab as a Lead Product Manager focusing on AI Search & Discovery. In this pivotal role, you will spearhead innovation in our search functionalities, leveraging advanced AI technologies to enhance user experience and drive product excellence. Collaborate with cross-functional teams to define product vision and strategy, ensuring alignment with business objectives and customer needs.

About MeshyLocated in the heart of Silicon Valley, Meshy stands at the forefront of 3D generative AI innovation, dedicated to Unleashing 3D Creativity by revolutionizing the content creation process. Our platform empowers both professional artists and enthusiastic hobbyists to effortlessly generate exceptional 3D assets—transforming text and images into breathtaking 3D models within mere minutes. Tasks that previously took weeks and cost upwards of $1,000 can now be accomplished in just 2 minutes for $1.Our distinguished team comprises elite experts in computer graphics, AI, and art, featuring alumni from prestigious institutions such as MIT, Stanford, and Berkeley, alongside seasoned veterans from Nvidia and Microsoft. With a diverse workforce spanning North America, Asia, and Oceania, we cultivate an innovative multi-regional culture aimed at addressing global 3D challenges. Backed by leading venture capital firms like Sequoia and GGV, Meshy has successfully garnered $52 Million in funding.Recognized as the No.1 in popularity among 3D AI tools (according to 2024 A16Z Games) and the top site for web traffic (according to SimilarWeb, with 3 Million monthly visits), our platform boasts over 6 Million users and has produced 40 Million models.Founder and CEO Yuanming (Ethan) Hu, who earned his Ph.D. in graphics and AI from MIT, is the mind behind the acclaimed Taichi GPU programming language (27K stars on GitHub, utilized by over 300 institutes). His significant contributions have earned him an honorable mention for the SIGGRAPH 2022 Outstanding Doctoral Dissertation Award and over 2,700 research citations.About the RoleIn this critical position, you will serve as the essential bridge between our platform technology and the creator community. Your leadership will guide the design of AI-enhanced toolsets and the construction of an ecosystem tailored for 3D content creators. A deep comprehension of global AI workflows, Agents, and emerging architectural paradigms is paramount. Your goal will be to translate state-of-the-art technology into user-friendly product solutions that eliminate barriers to creation and enhance productivity, fostering growth for both creators and our platform.Key Responsibilities:1. AI Creation Tool Planning & DesignProduct Strategy & Definition: Spearhead the roadmap for our creator AI toolchain. Conduct thorough investigations into the challenges faced by different tiers of creators, crafting comprehensive solutions that span workflow extraction to content production.

Join Canva, a leading graphic design platform, as a Product Manager for our CJKI (Chinese, Japanese, Korean, and Indonesian) team. In this role, you will spearhead innovative projects that enhance user experience and drive product development specific to these regions. Collaborate with cross-functional teams to understand market needs and deliver impactful solutions.