Enterprise Technical Support Engineer

TL;DR - We are seeking an Enterprise Technical Support Engineer to provide exceptional, personalized support to our most significant clients. You will tackle intricate product and identity challenges, collaborate directly with enterprise teams, and translate real-world feedback into enhanced playbooks and product advancements.Why Choose Lovable?Lovable empow…

Join our dynamic team at Axon as a Senior Technical Support Representative II. In this role, you will leverage your technical expertise to assist clients in resolving complex issues and provide exceptional customer service. Your contributions will be essential in ensuring that our clients receive the support they need to utilize our products effectively.

Join our dynamic team at Mangroup Inc. as an Associate Support Engineer, where you will play a crucial role in providing exceptional technical support to our clients. You will collaborate with experienced engineers, troubleshoot issues, and help enhance our customer service offerings. This is an excellent opportunity for recent graduates or individuals looking to start their career in technical support.

We provide a hybrid work environment that allows most US-based roles to be performed remotely, with specific exceptions noted in the Minimum Qualifications below.Our Mission: Connect individuals to their next great opportunity.About Us: ZipRecruiter stands as a premier online employment marketplace. Utilizing cutting-edge AI-driven smart matching technology, we bridge the gap between job seekers and businesses of all sizes. Our innovative mobile app, website, and email services, along with strategic partnerships with top job boards, keep us at the forefront of job search solutions. We proudly offer the highest-rated job search app on both iOS and Android platforms.Role Overview: The Sales Engineer serves as a strategic partner to designated Enterprise sales teams throughout the client lifecycle, driving sales revenue growth. This role focuses on our SIA Top 20 accounts, helping to shape account and sales strategies while acting as a catalyst for sales through clarity, structure, and conviction in complex enterprise discussions.Key Focus Areas:Strategic Narrative and StorytellingDevelop and communicate a compelling narrative that aligns with our business strategy, focusing on what the story should convey beyond mere data.Skillfully redirect discussions when narratives veer off course towards outcomes that align with long-term business objectives.Prepare and deliver data-driven presentations that effectively communicate performance results and business impacts to both internal and external stakeholders.Identify and articulate business, product, and strategic gaps constructively, promoting a collaborative selling approach.Customer & Market LeadershipAct as a trusted advisor to senior customer stakeholders, maintaining professionalism while navigating complex enterprise environments.Provide expert knowledge for client presentations, demonstrations, and training sessions.Engage with diverse audiences, from frontline recruiters to C-suite executives, ensuring tailored messaging without sacrificing strategic clarity.

Join Postman as an Enterprise Solutions Engineer and become an integral part of our dynamic team. As a leader in API development, we empower organizations to create and manage APIs effectively. In this role, you will engage with enterprise clients, addressing their unique challenges and providing tailored solutions that enhance their development processes.

Role overview The Enterprise Solutions Engineer at coderabbit in Boston, MA partners with clients and internal teams to create tailored enterprise solutions. This role centers on understanding each client’s requirements and delivering technical answers that address those needs. What you will do Collaborate with cross-functional teams to develop and deliver solutions for enterprise clients Use technical expertise to address client challenges and help achieve project objectives Explain complex technical concepts in ways that are clear and actionable for both clients and colleagues Foster and maintain strong client relationships to encourage ongoing success Requirements Background in designing and implementing enterprise solutions Solid technical foundation and strong problem-solving abilities Clear communicator, able to share technical ideas with technical and non-technical audiences Collaborative mindset for working with both teams and clients

Join Klaviyo as a Senior Solutions Engineer focused on Mid-Enterprise clients. In this pivotal role, you will leverage your technical expertise and consultative approach to drive innovative solutions that empower businesses to achieve their marketing goals. Collaborate closely with sales teams to understand client needs, design tailored solutions, and deliver exceptional results.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their systems run smoothly and efficiently. Your expertise will help troubleshoot and resolve hardware and software issues, while assisting users with their technical needs.

Join our team at Artech Information Systems LLC as a Deskside Support Technician in Boston! In this dynamic role, you will be the first point of contact for IT support, assisting users with hardware and software issues, and ensuring a smooth technological experience.

Accordion is seeking a Senior Production Support Engineer to help maintain and improve the reliability of production systems. This position is based in one of several major cities, including Atlanta, Boston, Charlotte, Chicago, Dallas, Los Angeles, New York, or San Francisco. Role overview This role focuses on keeping production environments stable and high-performing. The Senior Production Support Engineer will handle complex technical issues, deliver solutions, and monitor system health to prevent disruptions. What you will do Troubleshoot and resolve technical problems affecting live systems Work with cross-functional teams to address incidents and drive improvements Optimize system performance and reliability through careful analysis and proactive measures Provide ongoing maintenance and support for production applications Collaboration and impact This position works closely with teams across Accordion to ensure clients receive dependable service. A proactive mindset and strong technical skills are key to continuously refining support processes and delivering consistent results.

We are seeking a Technical Writer/Editor to join our team at Prosidian Consulting. In this role, you will be responsible for creating and editing high-quality documentation that effectively communicates complex technical information to a variety of audiences. You will collaborate closely with subject matter experts to ensure accuracy and clarity in all written materials.Your expertise will contribute to the development of user manuals, technical guides, and other documentation. If you have a passion for translating technical concepts into clear, concise content, we want to hear from you!

Senior Veritas Enterprise Vault EngineerEmployment Type: Full-Time, Executive-LevelDepartment: LegalCGS is on the lookout for a skilled and motivated Senior Veritas Enterprise Vault Engineer to become an integral part of our dynamic team. In this role, you will be instrumental in supporting various legal accounts and contributing to the overall enhancement of our company's portfolio.At CGS, we unite talented, creative individuals to tackle some of the most pressing challenges faced by the government using innovative technology. We value collaboration, forward-thinking, and a commitment to government innovation. Our goal is to create an environment that not only supports our employees but also fosters their professional development through numerous learning opportunities.Key Responsibilities:As a Senior Veritas Enterprise Vault Engineer, you will be responsible for:Participating in technical meetings and teleconferences to provide insights and support program objectives.Executing configurations, maintenance, monitoring, and troubleshooting using current engineering documentation.Documenting configuration change requests through the established change control board.Managing storage requests, migrations, and decommissioning tasks.Monitoring failed system components and coordinating logistics and vendor support as necessary.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this critical role, you will provide exceptional technical assistance and support for computer systems, hardware, and software. Your expertise will ensure that end-users can efficiently utilize their workstations, enabling them to perform at their best.Key responsibilities include troubleshooting and resolving technical issues, performing installations and upgrades, and ensuring optimal functionality of desktop environments. Your strong communication skills and ability to work collaboratively will be essential in delivering top-notch support to our users.

Procom Services is looking for a dedicated Desktop Services Engineer to join our team in Boston, MA, for an exciting contract opportunity. In this role, you will provide expert technical assistance to both internal and external customers facing hardware and software issues related to desktops, laptops, and peripherals. You will also resolve local area networking challenges to maintain seamless connectivity to the Corporate network, collaborating with our Infrastructure and Messaging teams as needed to address incidents promptly.Your responsibilities will include offering Level-2 technical support for various devices, which involves:Diagnosing and resolving hardware issues through coordination with OEM vendors.Managing the return process for warranted parts and systems.Packaging and shipping replacement parts to customers efficiently.Maintaining standard software configurations and troubleshooting any issues with software images, applications, and drivers.Potentially contributing to the development of IT and infrastructure projects.Installing, supporting, and troubleshooting approved desktop software.Executing planned maintenance, moves, additions, and changes as necessary.Providing support to employees experiencing technical difficulties with desktops, laptops, PDAs, or network services, whether in-person or remotely via VPN.Ensuring timely problem resolution or escalation to appropriate technical staff.Applying sound judgment within defined procedures to determine the best course of action.Creating and maintaining images for standard systems.Recommending hardware and software solutions, including upgrades and new acquisitions.Demonstrating excellent judgment in selecting methods and techniques for problem-solving.Functioning independently with minimal supervision.Furthermore, you may be required to be on call after hours. Effective communication with various customers and colleagues is essential, which includes:Consulting with the Service Desk regarding support inquiries.Translating technical information for both technical and non-technical personnel.Providing case status updates to management and stakeholders.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will provide exceptional technical support to end-users, troubleshoot hardware and software issues, and ensure the smooth operation of desktop environments. Your expertise will help maintain our high standards of customer satisfaction and operational efficiency.

At WHOOP, we are dedicated to enhancing human performance and extending healthspans. Our innovative enterprise platform empowers organizations in athletics, business, healthcare, and public service to gain deeper insights into the health and performance of their teams.As WHOOP Enterprise embarks on an exciting new phase of growth and reinvestment, we are seeking a passionate Senior Software Engineer to play a vital role in transforming our Enterprise platform. You will be responsible for developing core systems, influencing technical direction, and establishing a robust foundation for a scalable enterprise product.This position offers significant ownership and autonomy, allowing you to thrive in a product-ambiguous environment. You will help define excellence in our offerings and work closely with design, stakeholders, and leadership as we propel the platform forward.

Join our team as a Dynamic PC Support Specialist at Worldwide Tech Services, where you will play an integral role in enhancing our service delivery. Your expertise in troubleshooting and supporting PC environments will be essential in delivering top-notch assistance to our clients. This part-time position offers flexibility and an opportunity to work with a leading technology firm.

Join our dynamic team as a Senior Staff Engineer specializing as a Salesforce Technical Lead. In this pivotal role, you will spearhead innovative Salesforce solutions, guiding projects from conception through implementation. Your expertise will drive technical excellence and enhance our product offerings, ensuring a seamless user experience for our clients.

Flywire seeks a Software Support Specialist I based in Boston. This position centers on assisting clients with Flywire’s software, ensuring they can use its features effectively. Role overview The Software Support Specialist I works directly with customers, responding to questions and providing guidance on the company’s products. When technical issues arise, the specialist troubleshoots and resolves problems to support a smooth client experience. Key responsibilities Assist clients in using Flywire software efficiently Address customer questions and concerns Troubleshoot technical issues and resolve problems Location This role is based in Boston.

The Aviation Engineering Technical Practice Leader for the Americas will report to the Americas Aviation Lead and play a pivotal role in driving the growth of our aviation engineering practice. This position is ideal for individuals who are highly motivated to lead and enhance a thriving engineering practice, possessing robust connections within the commercial airport sector. The role provides an excellent opportunity for development and collaboration with clients, federal, state, and municipal officials, industry associations, and technical leaders in a dynamic environment characterized by support and flexibility. The leader will work closely with the Global Aviation team and the transportation leadership across the US East and US West Regions.Given the nature of this position, the role offers flexible working arrangements, including remote/virtual options, with travel as required.Core ResponsibilitiesPractice Growth and SalesContribute to the growth, strategy, and sales of AECOM’s services in the Aviation sector, particularly by collaborating with Regional Aviation Market Sector Leads, the Global Aviation team, and Regional Aviation Division Managers. Collaborate with other business lines and market sector leaders to ensure strategic business growth and support aviation capture managers in securing and delivering significant engineering projects.Build and maintain strong relationships with clients, teaming partners, industry groups, and stakeholders in the aviation sector, acting as an ambassador for AECOM. Utilize technical expertise to aid in the creation of capture plans that align with business development strategies and technical capabilities.Additional Responsibilities Include:Engagement in national collaboration with Aviation Planning, B+P, Construction Management, and across various business lines for aviation civil engineering services.Development and implementation of national strategies for aviation civil engineering projects that are consistent with organizational goals, industry trends, and regulatory frameworks.Structuring technical delivery teams with the necessary skills for effective project execution.Identification and recruitment of key industry talent based on market strategies.Enhancement of existing strategies to promote organizational growth across the Americas aviation market.Advising leadership on resource capabilities that facilitate market growth and geographic expansion.Identifying resource gaps that may impede growth.