About the job
About Blank Street
Blank Street aims to build the defining food and beverage brand for this generation. The company believes that small, everyday moments, like a morning coffee or an afternoon matcha, can become daily luxuries. Over the past five years, Blank Street has developed a distinctive menu, designed memorable spaces, and created a hospitality experience shaped by a clear vision: making ordinary rituals feel special.
People are at the heart of Blank Street’s journey, bringing energy and a sense of magic to each day.
Role Overview: General Manager, Brighton
Blank Street is opening its flagship Brighton location and seeks a General Manager to launch and lead operations. This leader will build the team, open the store, and oversee the entire customer experience. The General Manager will represent Blank Street in Brighton, ensuring the new store reflects the highest standards of the brand.
Who We’re Looking For
The ideal candidate combines a hospitality-first mindset with an entrepreneurial approach. This person sets high standards, coaches the team to meet them, and pays close attention to detail. Experience in high-volume hospitality settings, a genuine enthusiasm for Blank Street’s offerings, and a talent for building authentic connections are important qualities.
Entrepreneurial spirit matters here. The General Manager will assemble a strong team, shape a positive culture, launch the flagship store, and look for ways to continually improve the experience. Blank Street values people who want to help build the company’s future.
What You’ll Own
Hospitality Leadership
- Ensure every drink meets Blank Street’s quality standards before it leaves the store.
- Keep the store immaculate, including both customer-facing and behind-the-scenes areas.
- Lead by example and energize each shift by staying hands-on in key areas.
People Leadership
- Manage recruitment, hiring top talent for the Brighton team.
- Train team members to become outstanding Blank Street baristas.
- Mentor future leaders while supporting development for those with shorter-term goals.
- Foster a connected, engaged team through a welcoming atmosphere and thoughtful team-building events.
