Manual Software Tester - ICT Managed Services

As a Manual Tester (Tester D), you will play a vital role in ensuring the quality of our software products. You are responsible for planning, designing, and executing manual tests, including setting up and managing test datasets in an integration environment. From the outset of each user story, you will collaborate closely with functional analysts and develo…

As a Quality Manager, you will play a pivotal role in monitoring and enhancing the quality of ICT managed services for one of our esteemed clients. In a dynamic and inclusive work environment, you will support strategic projects, including the transformation from a monolithic application to a microservices architecture. This application encompasses functionalities akin to a banking application (payments, accounts, refunds) along with accounting management.Collaboration is key: you will work closely with priority teams such as accounting, transactions, orders, rules, and interfaces, presenting your insights during steering committee meetings with the client.Core ResponsibilitiesOversee quality within assigned ICT projects and processes.Prepare quality reports, propose improvements, and follow up on actions.Contribute to the development and implementation of quality standards.Quality control of requirements management (from Business Case to User Story, mapping).Engage analytically and organizationally in the development of requirements into ICT solutions.Identify and report new and existing KPIs for projects and the organization.Collaborate on the test strategy with the Test Manager, including go/no-go decisions and incident classification.Act proactively in addressing inconsistencies and risks between development and testing.Review deliverables such as analyses, guidelines, test cases, test reports, and release notes.Train junior staff in quality assurance and Agile Scrum methodologies.Coach ICT projects and teams and advise stakeholders on quality policy.

Isabel Group develops tools and services for the financial sector, with an emphasis on collaboration and creativity. The company encourages every team member to contribute and aims to create an environment where individual impact matters. The Software Quality Assurance Tester role is based in Brussels and sits within the Kube team. This group works on applications designed to verify corporate data, supporting areas like KYC/AML and ESG compliance. Main responsibilities Design and implement testing protocols to ensure software meets functional, performance, and compliance standards Operate independently within established QA frameworks Work closely with cross-functional teams to uphold quality objectives Support the ongoing improvement of testing approaches and overall product quality Who will succeed Curious, collaborative individuals who value learning and shared growth People who enjoy teamwork and knowledge sharing Those eager to challenge norms and help refine both processes and products

European Dynamics is looking for an Information Systems Tester to join the team in Brussels, Belgium. This position supports the Development team and involves regular collaboration with a major client’s IT division. Work may take place at company headquarters or directly on client sites, depending on project needs. Key responsibilities Develop detailed test scenarios and cases to support functional testing of information systems. Perform manual testing, including user interface checks and regression testing. Document test results and report any errors or issues encountered during testing. Collaborate with business analysts, end-users, project managers, and developers to resolve issues and enhance system quality. Ensure that information systems align with business requirements and comply with established standards and specifications. Location details This role is based in Brussels, Belgium. Work may be carried out at European Dynamics headquarters or on client premises as required.

Job OverviewAs a Test Automation Engineer, you will play an essential role in enhancing the quality of our client's software products. Your responsibilities will include designing and executing automated tests, establishing mocking and datasets within a Test Automation Framework (TAF) environment. You will collaborate closely with functional analysts and developers from the onset of each user story, proactively contributing to the quality of our solutions.You will be part of a strategic project that transforms a monolithic application into a microservices architecture, akin to banking applications and accounting management systems. Cooperation with priority teams such as accounting, transactions, orders, rules, or interfaces is vital. You will adhere to the QA & C team guidelines and work closely with the automation testing coordinator.Key ResponsibilitiesDesign and execute recurring tests, including mocking and datasets in the TAF environment.Collaborate with functional analysts and developers from the initiation of each user story.Anticipate project needs and adapt flexibly to changes in an interdisciplinary environment.Report on software quality to various stakeholders.Draft test plans and document results of automated tests.Lead the development of the test automation strategy, test coverage, tools, and test architecture.Coach and mentor colleagues within the testing domain.

Ready for a change? Seeking new challenges?Are you looking to elevate your career as a Software Solution Specialist? Join our Local Managed Staffing team at NRB! As a leading ICT group in Belgium, NRB provides a wide range of IT services to meet diverse IT needs, including Infrastructure & Cloud, Software Development, and Consultancy & Managed Staffing.For more information, visit our website. In your role as a Software Solution Specialist, you will be responsible for integrating and evolving software solutions within client IT products, collaborating closely with development, architecture, and product management teams.Analyzing business requirementsConducting fit-gap analysisDefining functional and technical specificationsCoordinating the integration of software componentsContributing to the solution architectureSupporting technical RFPsAssisting in incident/problem management (ITSM)Supporting product roadmapsCoordinating with both technical and functional teamsContributing to IT estimates and supplier management

Are you seeking a new direction? Eager for fresh challenges?Looking to elevate your career as a PMO Office Manager? Join our dedicated Local Managed Staffing team at NRB!As a leader in the ICT sector in Belgium, NRB offers a wide array of IT services to meet all your needs, including Infrastructure & Cloud, Software Development, and Consultancy & Managed Staffing.For more information, click here. This critical IT transformation project spans three years and involves over 100 contributors, including business experts, analysts, IT architects, development teams, and quality assurance professionals.The program aims to implement a complex set of dependent projects to rewrite a business application related to shared service processes for tax and non-tax debt collection. This application resembles an accounting application like ERP, a banking account management application (including PC banking), workflow applications, and dynamic interfaces with clients. Additionally, this program runs concurrently with various other enhancement projects and business functionality improvements.The consultant will be responsible for establishing and facilitating the PMO Office, ensuring effective governance, coordination, and quality of processes and deliverables for this project. Main MissionOversee the overall project governance, coordinate business and IT stakeholders, manage operational activities, and ensure the quality and validation of requirements and developments, all while adhering to deadlines, budgets, and quality standards. Key ResponsibilitiesGovernance & PMO Office· Establish and operate the PMO Office for the project.· Define and maintain steering processes (planning, reporting, risks, dependencies, decisions) based on established methodologies inspired by Prince2 (project) and Agile Scrum (development).· Structure and facilitate governance committees (Steering Committee).· Ensure consolidation of key performance indicators (KPI, progress, budget, risks, quality). 2. Planning & Monitoring· Construct and maintain the overall program schedule.· Ensure tracking of milestones, deliverables, and inter-team dependencies.· Identify, analyze, and monitor risks and issues.· Propose and manage mitigation plans. 3. Organization and facilitation of workshops· Plan, structure, and facilitate business-IT workshops.· Coordinate participation of:o Business experts...

Are you ready for a change? Looking for new challenges?Do you want to elevate your career in a PMO role? Join our Local Managed Staffing team at NRB!NRB Group is a leading player in the ICT sector in Belgium, offering a wide array of IT services that cater to all IT needs, including Infrastructure & Cloud, Software Development, and Consultancy & Managed Staffing.For more information, please visit our website.Our client is in search of a Senior PMO to serve as the right hand to the Department Director. This program encompasses 5 major initiatives and serves 37 clients (municipalities and CPAS), with a budget of approximately 30 million euros under direct supervision. The current phase of the program focuses on contractualization. The PMO will act as an executive assistant in a complex, multi-stakeholder environment, playing a pivotal role in overall governance.

Ready for a change? Seeking new challenges?Do you want to elevate your career as a Test Analyst? Join our Local Managed Staffing team at NRB! As a leading player in the ICT sector in Belgium, NRB provides a wide range of IT services to meet all IT needs, whether in Infrastructure & Cloud, Software Development, or Consulting & Managed Staffing.For more information, visit our website. In the role of Test Analyst, you will define comprehensive test plans, including regression testing, ensuring completeness throughout the delivery process.Main Responsibilities:• Participate in various Agile/Scrum ceremonies (daily meetings, retrospectives, refining, poker sizing, demos, etc.).• Organize and execute testing sessions, creating defects for each discrepancy noted, and keeping their statuses updated in relevant tools.• Provide pertinent information regarding tests and defects to facilitate accurate tracking.• Support business testing activities.• Participate in deployment (production releases) and testing of new application versions.• Maintain and develop regression tests on target applications.

Join Our Team as an AI Speech Tester!At TSMG, we are on the frontier of AI and data collection, and we invite you to be a part of this transformative journey. We are seeking enthusiastic native French speakers from Belgium to participate in a groundbreaking audio data collection project aimed at enhancing speech and conversational AI technologies.As an AI Speech Tester, you will engage in natural, spontaneous conversations in your native language. These discussions will be held in a controlled setting with a skilled moderator and recorded for analysis.Your contributions will play a vital role in training and refining advanced speech recognition systems, ultimately paving the way for innovative AI solutions.

Are you seeking a change? Exciting new challenges await!Elevate your career as a Senior Business Analyst by joining our Local Managed Staffing team at NRB!As a leader in the Belgian ICT sector, the NRB Group offers a wide range of IT services to meet all your technology needs, from Infrastructure & Cloud to Software Development, Consulting, and Managed Staffing.We are looking for 2 candidates for this role.Role Overview:In your capacity as a Business Analyst within our new entity, you will be responsible for analyzing business processes, identifying needs, and devising solutions to enhance organizational performance and efficiency. You will play a pivotal role in understanding business strategies, translating operational requirements into technical specifications, and ensuring the successful implementation of projects. Moreover, you thrive in a dynamic and flexible environment where digitalization and automation are at the forefront.Technical and General Competencies:Business Process Analysis: Identify and analyze existing business processes to gain insights into strengths, weaknesses, opportunities, and threats by collaborating with stakeholders.Needs Identification: Gather business needs from stakeholders and the organization, translating them into clear and measurable requirements.Solution Design: Based on requirements, design solutions and propose alternative approaches for improving business performance, collaborating with technical teams to assess feasibility.Project Management Support: Assist the project team in developing project plans and managing risks while identifying bottlenecks and suggesting modifications to the project plan.Communication and Collaboration: Serve as the bridge between business and IT, ensuring communication with stakeholders at various levels and aligning everyone with a shared vision.Our Offer:Flexible contracts, either permanent or freelance;Flexible working hours with the option to telecommute (1 to 3 days a week);A team of enthusiastic, professional, and talented colleagues in a positive atmosphere;Personal development opportunities;

Looking for a change? Ready for new challenges?Are you eager to advance your career as a PL/1 Developer? Join our Local Managed Staffing team at NRB!As a leader in the ICT sector in Belgium, the NRB Group offers a wide array of IT services, addressing all IT needs, from Infrastructure & Cloud to Software Development and Consulting & Managed Staffing. For more information, visit our website.As a PL/1 Developer, you will be responsible for the technical analysis, development, and maintenance of various applications for internal use and for our affiliates in areas related to accounting and non-profit organizations (ASBLs). You will work on different application layers, including user interface, business logic, and integration. You are capable of working both collaboratively and independently. Your skills and knowledge will enable you to develop, propose technical solutions, document them, and communicate effectively.

Looking for a career change? Excited about new challenges? Elevate your career as a Senior Business Analyst / Project Manager at NRB! Join our Local Managed Staffing team.NRB is a leading ICT service provider in Belgium, offering a wide range of IT services that cater to diverse needs, including Infrastructure & Cloud, Software Development, and Consulting & Managed Staffing.For more information, click here.Our client is currently developing affiliate management software through an external provider, aiming to make this solution available to other interested departments.In this context, we seek a profile capable of gathering requirements from various departments, identifying gaps with existing developments, and ensuring effective coordination and communication.Mission / ObjectivesGather and analyze functional requirements from each department (interviews, workshops, documentation).Map existing functionalities and identify gaps by department.Document needs: user stories, functional specifications, requirements, and prioritization.Translate needs into actionable items for the provider (backlog, acceptance criteria, clarifications).Act as a PM coordinator: follow up on actions, manage dependencies, and facilitate decision points.Communicate development progress to departments (reporting, summaries, committees, minutes).Facilitate alignment among our client, departments, and the provider (expectation management, arbitrations, priorities).Contribute to preparing for multi-department deployment (planning, support, documentation, adoption).Expected DeliverablesNeeds analysis per department + gap matrix.Prioritized backlog + user stories / specifications.Minutes of workshops, decisions, and actions.Progress reporting (simple KPIs, risks, planning, blockers).Functional documentation useful for deployment (guides, processes, FAQs).Required SkillsBusiness Analysis.Facilitation of workshops, elicitation techniques, analysis and formalization of needs.Ability to structure and prioritize (MoSCoW, value vs effort, etc.).Strong documentation skills and attention to detail.

We are seeking a dedicated and skilled Service Manager to oversee the development and implementation of crucial services, including the Interface CCP-CBAM and Certificate Management, along with associated reporting and dashboards. This role is vital in ensuring that our services align with business needs and facilitates effective release and scope management.The successful candidate will manage the lifecycle of requests-for-change and service requests using Jira/SMT, while also developing transition plans for operations. You will be involved in all phases of the software development lifecycle, from inception to transition, ensuring that all activities—such as architecture, specifications, development, and testing—are effectively managed and coordinated.In this role, you will ensure maximum service uptime as defined by our service level agreements (SLAs) and facilitate timely incident responses, configuration management, and proactive maintenance. You will also enforce adherence to project schedules and quality standards, while defining and monitoring key performance indicators (KPIs) to ensure compliance by external contractors.Coordination with various stakeholders is crucial, as you will liaise with business units to meet their expectations regarding service operations. Familiarity with corporate methodologies such as TEMPO and ITIL, along with other digital best practices, is essential.You will report on project progress, operational service delivery, and risk management, while coordinating external contractors to ensure timely and complete delivery of all activities. Engage with the Architecture team for support on architectural and security matters as needed, and work alongside the Test Manager to oversee testing cycles including Factory Acceptance Testing and Site Acceptance Testing.

Join Us in Shaping the Future of FinanceAt Isabelgroup, we believe that true innovation arises from the synergy of people and ideas. We are not just developing technology; we are cultivating a comprehensive ecosystem where every contribution is valued, and your efforts can create a significant impact.We seek inquisitive minds and collaborative innovators who understand that success is a collective journey of growth, learning, and challenging conventional wisdom.If this resonates with you, we invite you to explore this opportunity.Your ResponsibilitiesAre you passionate about empowering teams to deliver exceptional customer experiences, particularly in the demanding landscape of financial services? Can you navigate discussions around SLAs and KPIs while also coaching and catalyzing change? If so, this position could be your next step.As the Manager of Customer Experience & Service Management, you will lead our Customer Service Operations team at Isabelgroup. Your mission will be to ensure that our customers receive outstanding support, while you continuously enhance our methods using data, technology, and AI.In this compliance-driven environment, your role will be pivotal in fostering reliability, trust, and customer satisfaction.Your Key Tasks Include:Leadership & Development of the Customer Service TeamManage and inspire a diverse team comprising:First-line Support SpecialistsTechnical Support SpecialistsService Delivery ManagersFoster a culture grounded in accountability, empathy, ownership, and continuous improvement.Mentor and develop team members to help them achieve their professional goals.Operational ExcellenceOversee the daily operations of Customer Service and Service Delivery.Ensure that we consistently meet and exceed SLAs and KPIs, emphasizing quality, responsiveness, and customer satisfaction.Serve as the primary escalation point for complex customer issues.Champion Digital Transformation & AI InitiativesLead efforts to integrate digital transformation strategies and AI automation into our service delivery.

Join Sopra Steria as a Service Delivery Manager and lead our team to deliver exceptional services to our clients. In this pivotal role, you will oversee service operations, ensuring quality and efficiency while driving continuous improvements. You will collaborate closely with stakeholders to align service delivery with business objectives and enhance client satisfaction.

We are seeking a dynamic and results-driven Service Delivery Manager to join our team in Brussels. In this role, you will oversee the delivery of high-quality services to our clients, ensuring their expectations are not only met but exceeded. You will be responsible for managing service performance, optimizing processes, and leading a talented team.

Join Sopra Steria as a Software Project Manager in the public sector, where you'll lead innovative projects that make a real impact on communities. You will be responsible for overseeing project lifecycles, ensuring timely delivery, and managing cross-functional teams to achieve project goals. Your leadership will guide the integration of technology solutions that enhance public services.

8advisory is seeking a highly motivated and detail-oriented professional to join our Transaction Services & Restructuring team in Brussels as a Manager. In this pivotal role, you will collaborate with seasoned experts in transformation, restructuring, and transaction services, primarily concentrating on:Conducting thorough financial due diligence processes related to the acquisition and divestiture of companies, while pinpointing potential issues that could influence transaction outcomes.Identifying and comprehending essential business drivers, ultimately delivering exceptional value to our clients through our services and the insights we provide.Overseeing day-to-day engagement management and serving as the primary point of contact for clients throughout the process.Managing the creation of key deliverables, including reports, presentations, and stakeholder discussions.Guiding and mentoring team members to foster a collaborative work environment.Actively contributing to business development initiatives (both internal and external) and promoting thought leadership within the firm.

Are you seeking a change? Ready for new challenges?Elevate your career in a Senior M365 Technical Lead role by joining our Local Managed Staffing team at NRB! NRB is a leading force in the ICT sector in Belgium, offering a wide range of IT services to meet all technology needs, including Infrastructure & Cloud, Software Development, and Consultancy & Managed Staffing.For more information, visit our website.As part of the digital transformation of 19 municipalities and 18 CPAS in Brussels, our client is in search of a Senior M365 Technical Lead. The consultant will operate in a structured environment and oversee a technical team of approximately 30 individuals. This role is pivotal in establishing the necessary Microsoft technical prerequisites for the deployment across various phases of the program.ResponsibilitiesTechnical CoordinationFunctional Coordination of the technical teamValidation of technical prerequisitesSupport and guidance for technical teamsAct as the interface between technical teams and managementMicrosoft 365 ExpertisePrioritized areas include:Entra IDAzureSharePoint OnlineSecurity DimensionStrong focus on NIS2 requirementsVerification of compliance with prerequisitesIntegration of security requirements into architecturesPositioningHands-on profile capable of understanding the architectureArchitects are in place → role focused on understanding, coordination, and implementationMinimum Profile Requirements10 years of experience in a Microsoft environmentExperience in technical coordination...