Senior Software Engineer - Getting Help Team

Join the Getting Help Team at Wise!At Wise, our mission is to revolutionize financial services by making them faster, simpler, and more accessible for everyone. The Getting Help team is integral to this mission, focusing on empowering our customers to resolve their issues swiftly and effectively.We have established a robust infrastructure that includes FAQs,…

Join SEON, a leader in fraud prevention and Anti-Money Laundering (AML) compliance, where we empower businesses globally to combat fraud and safeguard their revenue. Utilizing over 900 real-time, first-party data signals, our platform enhances customer profiles, identifies suspicious activities, and optimizes compliance workflows, all from a single interface. Our innovative solutions have enabled clients to achieve a remarkable 95% reduction in fraud and a staggering 32x return on investment (ROI). As we expand rapidly, our collaborations with forward-thinking digital brands like Revolut, Wise, and Bilt continue to drive our success.We are seeking a Senior Full-Stack Engineer who not only possesses robust software engineering skills but also embodies a mentoring spirit to assist our engineering teams and collaborate with our technical leadership. At SEON, we embrace a product-led growth strategy.The Customer Platform Team is at the core of SEON’s operations: we design and develop essential services that support the entire SEON ecosystem along with the primary application used by customers. Our ongoing mission includes enhancing user experience and workflow for our clients by continuously adding innovative features that bolster their fraud analysis capabilities. Responsibilities encompass core functions such as backend and frontend development, research and development, design, and database management.This position offers flexibility and is based in our Budapest office with a hybrid work schedule.

Join ABBYY as a Staff Software Engineer and become part of a dynamic team dedicated to developing innovative software solutions. In this role, you will utilize your expertise to design, implement, and enhance software applications that drive business success.As a key member of our engineering team, you will collaborate with cross-functional teams to deliver high-quality products, ensuring they meet our performance and reliability standards. Your contributions will be pivotal in shaping the future of our software offerings.

Join Cambridge Mobile Telematics (CMT), the world's premier telematics service provider dedicated to enhancing road safety. Our innovative AI-driven platform, DriveWell® Fusion, aggregates sensor data from millions of IoT devices—including smartphones, proprietary Tags, connected vehicles, dashcams, and third-party devices—melding it with contextual information to deliver a comprehensive overview of driver and vehicle behavior. Industry leaders in auto insurance, automotive manufacturing, commercial mobility, and public sectors leverage insights from CMT’s platform to enhance risk assessment, safety measures, claims processing, and driver improvement initiatives. With headquarters in Cambridge, MA, and additional offices in Budapest, Chennai, Seattle, Tokyo, and Zagreb, CMT safeguards millions of drivers globally every day.Our cutting-edge technology is powered by the CMT Mobile SDK, which is integrated into numerous mobile applications and is crucial for collecting, processing, and transmitting high-fidelity sensor data from smartphones and connected hardware. This SDK enables real-time telematics capabilities and significantly contributes to CMT’s SaaS revenue.We are in search of a dynamic, customer-focused, and innovative Senior Software Engineer, Mobile to enhance our iOS SDK team, comprised of skilled developers in both Budapest and Cambridge. This role is perfect for individuals who are passionate about crafting high-quality software, exploring the potential of mobile devices, and contributing to a global, data-driven platform that genuinely impacts the world by improving driver safety.

Join Formlabs as a Service Engineer, where you will play a crucial role in ensuring the highest level of support for our customers. In this position, you will be responsible for diagnosing technical issues, providing solutions, and delivering outstanding service. You will have the opportunity to work with cutting-edge 3D printing technology and collaborate with a team of skilled professionals.

About the RoleJoin Wise as a Senior Software Engineer within our Contact Automation team, where you will be instrumental in transforming customer support. In this influential position, you will lead a dynamic, autonomous team to define the vision and deliver comprehensive solutions for the Wise Assistant. This role offers the opportunity to address intricate engineering challenges aimed at automating genuine customer concerns, thereby enhancing their experience and boosting our operational efficiency.Our Work CultureAgile & Collaborative: We embrace an agile methodology, promoting robust collaboration among engineers, product managers, content designers, analysts, and data scientists.Cross-Functional Teams: Collaborate with talented professionals to design, build, and refine solutions that provide real value to our customers.Global Presence: Our team is spread across Budapest, New York, and London, providing a vibrant and diverse work environment.Your ResponsibilitiesDrive the design, development, and deployment of scalable, resilient, and high-performance components for the Wise Assistant, including core Java microservices and contributions to Typescript and Python codebases.Own the intent detection systems, contact processing pipelines, and routing logic that connect customers to a variety of automation solutions (templates, RAG, LLM workflows, AI agents, vendor solutions).Innovate with AI by designing and implementing solutions that leverage foundational LLM models (AWS Bedrock) to effectively address customer inquiries.Lead the technical integration with third-party AI Agent vendors, ensuring seamless and robust connectivity.Continuously enhance the performance, reliability, and scalability of our automation platform to accommodate increasing volumes and complexities.Partner closely with content designers to implement and refine automated conversational flows for a high-quality user experience.Mentor fellow engineers, providing technical guidance and fostering a culture of engineering excellence and continuous growth.

Position Overview:As a Senior Software Engineer at ion, you will be instrumental in the architecture, development, and ongoing maintenance of robust web applications spanning both front-end and back-end systems. You will engage collaboratively with multidisciplinary teams, including developers and product managers, to deliver exceptional software solutions that meet and exceed our clients’ needs. Your expertise will be pivotal in implementing industry best practices in coding, testing, and deployment, ensuring that our applications are scalable, high-performing, and secure. We seek an individual with strong analytical abilities, outstanding communication skills, and the adaptability to thrive in a dynamic, fast-paced environment.

Position Overview:Join our dynamic team as a Senior Software Test Engineer, where you will be instrumental in upholding the excellence and dependability of our web applications, both on the front-end and back-end. In this pivotal role, you will design, develop, and execute meticulous test plans and test cases. By collaborating with our talented developers and product managers, you will contribute to the delivery of top-tier software solutions. Your expertise will guide the implementation of best testing practices, focusing on scalability, performance, and security. Although our primary focus is on automated testing, manual testing will also be integral to guarantee thorough coverage.

This position is based in Budapest, Hungary. We embrace a hybrid work model, with in-office attendance required for 3 or more days each week. Tulip is at the forefront of AI-native frontline operations, empowering organizations globally with composable, interconnected applications that enhance work quality, drive efficiency, and provide comprehensive traceability in operations. Our cloud-native, no-code platform, enhanced by integrated AI, is revolutionizing industrial environments through user-centric, composable solutions that transcend traditional Manufacturing Execution System (MES) frameworks. Originating from MIT, Tulip is headquartered in Somerville, MA, with additional offices in Germany, Hungary, Singapore, and Israel. We have earned accolades as a Global Innovator from the World Economic Forum, a 2024 Deloitte Technology Fast award recipient, and one of Energage’s Top Workplaces USA, as well as being recognized by Built In Boston as one of the “Best Places to Work” and “Best Midsize Places to Work.”

Role Overview Deutsche Telekom IT Solutions is looking for a Senior Software Engineer to join the team in Budapest. This position focuses on designing, developing, and implementing software solutions tailored to client needs. What You Will Do Design software architecture and plan technical solutions Develop and implement software based on project requirements Collaborate with colleagues to deliver reliable products for clients Location This role is based in Budapest.

Join our dynamic team as a Senior Full Stack Software Engineer specializing in Fleet Control Software. In this pivotal role, you will leverage your expertise in both front-end and back-end technologies to design, develop, and maintain robust software solutions that enhance fleet management systems. Your contributions will directly impact our operational efficiency and customer satisfaction.

Join our dynamic team at metgroup as a Salesforce Developer and Platform Specialist. In this role, you will leverage your skills in Salesforce development to enhance our platform and drive innovative solutions. You will collaborate with cross-functional teams to gather requirements, design scalable solutions, and implement best practices in Salesforce development.

Join us in pioneering cutting-edge imaging and 3D technology, presently under provisional patent. As a Senior Software Engineer specializing in C++, you will play a vital role in the development of our next-generation platform, with significant exposure to machine learning systems.In this senior-level position, you will engage in the design, development, and maintenance of robust backend services, data pipelines, and application layers. You will translate machine learning concepts into dependable, production-grade systems while collaborating closely with ML engineers, GPU infrastructure teams, and product engineers. This role offers a unique opportunity to enhance your expertise in applied machine learning.

Role overview Speechify is looking for an iOS Core Product Software Engineer based in Budapest, Hungary. This role centers on building and refining iOS applications, shaping the way users interact with Speechify on Apple devices. The focus is on the core product, aiming to enhance the overall user experience. What you will do Develop and maintain important features for Speechify’s iOS app Collaborate with engineers and product team members Offer ideas and solutions to improve how users experience the app Team and culture The Budapest team values collaboration and creative problem-solving. Team members share an interest in technology and making a real impact for users.

Wise is hiring a Senior Software Engineer for the Contact Automation team in Budapest. This position focuses on building automation systems that use artificial intelligence to streamline operations and enhance the experience for users worldwide. Main responsibilities Design and build AI-driven automation solutions that support contact processes Collaborate with colleagues from different areas to deliver systems that are reliable and scalable Improve and update existing automation tools to increase their efficiency and impact What Wise is looking for Strong skills in software development Ability to approach problems with creativity and practical solutions Interest in new technologies and a drive to improve user experience

Join Formlabs, a pioneer in the 3D printing industry, and be part of an innovative team dedicated to bringing cutting-edge professional 3D printers to the desktops of designers, engineers, researchers, and artists worldwide. Our advanced printers are utilized by industry leaders such as Google, Tesla, Gillette, and New Balance. Since our inception in Boston in 2011 and achieving unicorn status in 2018, Formlabs has grown to a valuation of $2 billion, establishing itself as one of the top manufacturers of 3D printers globally. Our Budapest office is designed to cultivate essential Engineering and Business teams, contributing to a dynamic workforce of over 100 dedicated individuals, fostering diversity to tackle any challenge that comes our way. The core mission of our Customer Services team is to provide our users with the best tools and exceptional experiences. At Formlabs, this translates to addressing every query—regardless of size—and equipping our users with resources to innovate and create. Key Responsibilities: Acquire in-depth technical knowledge of the SLA (Stereolithography) and SLS (Selective Laser Sintering) product environments. Serve as the primary technical escalation point for customer issues related to our SLA/SLS platforms. Develop and communicate technical troubleshooting procedures to assist our Services agents in resolving in-field issues. Analyze complex issues requiring further investigation to identify root causes and collaborate with R&D/Documentation to implement solutions. Monitor the frequency of both ongoing and new issues, advocating for organizational efforts to address them. Maintain the systems utilized by Services agents for reporting customer issues. Your Qualifications: Holding a Bachelor’s degree in engineering or a related field. Possessing 2-5 years of experience in a technical role, ideally involving hardware, software, and electrical systems. Demonstrated ability to communicate effectively between technical and non-technical teams. Strong sense of accountability in driving projects to completion across various teams and stakeholders. Able to manage daily responsibilities and escalations while balancing long-term projects, remaining calm under pressure or uncertainty. A keen understanding of data and analytics, with familiarity in SQL and/or Google Data Studio (or similar tools) being an advantage. Preferred Skills: A genuine passion for 3D printing and emerging technologies.

Join Wise as a Platform Enterprise Specialist, where you will play a pivotal role in driving our enterprise solutions forward. You will collaborate with cross-functional teams to enhance our offerings and deliver unparalleled value to our clients. Your expertise will be instrumental in guiding enterprise clients through their journey with Wise, ensuring a seamless and impactful experience.

Join ABBYY and become part of a dynamic team that values your individual work style. Our flexible work arrangements, supportive colleagues, and recognition of your contributions allow you to focus on what truly matters – your personal growth and our collective success.We are committed to principles of respect, transparency, and simplicity, ensuring you can trust us to consistently make ethical decisions.As a reliable partner in tailored AI and intelligent automation, we tackle intricate challenges for our enterprise clients, transforming their information into actionable insights to revolutionize their operations. Trusted by over 10,000 customers, including numerous Fortune 500 companies, you will enhance a portfolio that includes renowned names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R Block.ABBYY Vantage stands as our premier Document AI platform – a cloud-native, microservices-driven solution integrating purpose-built AI, OCR, NLP, and direct LLM functionalities to enable enterprise clients to extract, classify, and utilize data from any document. The latest release, Vantage 3.0, features native Azure OpenAI integration, enterprise-grade compliance and redaction, real-time analytics dashboards, and an expanding collection of pre-configured AI capabilities. Over 10,000 companies, including industry leaders like DHL, Johnson & Johnson, FDA, PwC, KeyBank, Spotify, and H&R Block, rely on ABBYY to streamline their most challenging document workflows.We are seeking a Senior Software Engineer to join our Vantage engineering team. In this hands-on role, you will contribute to the development and enhancement of the services that empower Vantage's document AI functionalities – ranging from OCR pipelines and skill training workflows to API integrations and analytics infrastructure. You will leverage your strong engineering principles, a quality-first approach, and a commitment to delivering reliable, scalable software within a cloud-native framework.

Are you ready to revolutionize the way the world innovates? At Formlabs, we are dedicated to developing cutting-edge tools that empower anyone to transform their ideas into reality, from advanced products to critical medical devices. Our pioneering 3D printing technology is a catalyst for innovation across more than 50,000 industry leaders globally, including esteemed companies like Apple, Google, Tesla, New Balance, and NASA. Together, we are redefining the processes of design, prototyping, and manufacturing, making them faster and more efficient than ever. As a pivotal member of the team behind FormNow, a groundbreaking new product set to reshape access to manufacturing and prototyping services, you will have a unique opportunity to influence this zero-to-one product from its inception. You will tackle complex challenges utilizing a modern tech stack. This position is ideal for an engineer passionate about building solutions from the ground up and eager to solve intricate problems in a novel domain. While your primary focus will be on this innovative project, you will also have the chance to contribute to our established, large-scale web platforms. If you are excited about creating products that enable others to innovate, we want to hear from you!

Join Formlabs as a 3D Printing Service Engineer and become a vital part of our innovative team in Budapest. In this role, you will be responsible for providing top-notch service and support for our cutting-edge 3D printing technology. You will engage with customers to ensure they achieve optimal results with our products, troubleshoot issues, and maintain a high level of customer satisfaction.