Senior Technical Consultant - Quality Systems

Veeva Systems is a trailblazing organization dedicated to transforming the life sciences sector by leveraging industry cloud solutions to expedite the delivery of therapies to patients. As one of the fastest-growing SaaS companies ever, we achieved over $2 billion in revenue in the last fiscal year, with a promising trajectory of growth ahead.Central to Veev…

Join our dynamic team as an Italian-Speaking Technical Support Analyst where you will play a crucial role in providing exceptional customer service to our clients. Your expertise in technical support will help resolve issues, guide users through troubleshooting processes, and ensure a seamless experience in utilizing our products.As an integral part of our team, you will interact with clients in Italian, assisting with inquiries, and delivering effective solutions in a timely manner. Your ability to communicate clearly and effectively will enhance customer satisfaction and contribute to our company’s reputation as a leader in technical support.

Are you eager to leverage your technical expertise to revolutionize the renewable energy sector? If you are a fluent Dutch speaker based in or around Budapest, we have an exciting opportunity tailored just for you!We are on the lookout for a Dutch-Speaking Technical Support Analyst to become a vital member of our business partner's expanding team. In this role, you will not merely be a voice on the other end of the line; you'll play a crucial part in providing exceptional support experiences, fueled by your enthusiasm for technology and your adept communication skills.This position transcends a conventional job; it offers you a chance to contribute to a mission-driven organization and genuinely make a difference in the world!Your Responsibilities - Serve as the primary point of contact for Dutch-speaking customers, delivering remote technical assistance. - Investigate and resolve complex issues with confidence and expertise. - Work collaboratively with a dynamic team to share insights and tackle customer challenges together.

Join MSX International as an Automotive Technical Helpdesk Specialist and become a key player in providing exceptional support to our clients in the automotive sector. In this role, you will leverage your technical knowledge and customer service skills to assist users in resolving issues efficiently. If you are proficient in German and/or English and have a passion for technology and the automotive industry, we encourage you to apply!

Join our team at Formlabs as a Technical Customer Service Representative, specializing in providing exceptional support to our German-speaking customers. You will be pivotal in ensuring customer satisfaction by resolving technical inquiries and providing product guidance.Your expertise in customer service, combined with your passion for technology, will help us maintain our reputation for excellence. This role is perfect for individuals who thrive in a fast-paced environment and are eager to learn.

Yext (NYSE: YEXT) stands at the forefront of brand visibility solutions, enabling businesses to thrive in an era where discovery and engagement occur across diverse channels—AI search, traditional search, social media, websites, and direct communications. With a robust foundation of over 2 billion reliable data points and a comprehensive suite of integrated products, Yext empowers brands with the clarity, control, and confidence necessary to excel in the digital landscape. Our offerings range from real-time insights to AI-driven recommendations and large-scale execution, transforming a brand's digital presence into a formidable competitive advantage. Join our innovative and collaborative team and discover why we are consistently honored as a 'Best Place to Work' by industry leaders like Built In, Fortune, and Great Place to Work®!The Technical Partner Management (TPM) team is responsible for overseeing the technical health, growth, and development of Yext’s Publisher Network.As a Technical Partner Manager (TPM), you will bridge the gap between Product, Engineering, Publisher Partnerships, and Operations to develop, implement, and sustain impactful publisher integrations within Yext’s Listings ecosystem. TPMs employ systems thinking, integration architecture, technical analysis, and leadership in execution to ensure that publisher integrations are scalable, reliable, and constantly optimized.This role is highly technical and cross-functional, merging integration ownership, operational excellence, and methodical solution design. TPMs serve as trusted technical leaders for the Publisher Network, playing a vital role in minimizing Engineering overhead while enhancing integration quality and speed.

Role Overview Formlabs is looking for an L2/L3 Technical Customer Support Agent in Budapest, Hungary. This position focuses on supporting customers by resolving advanced technical issues and helping them use our products effectively. What You Will Do Troubleshoot complex technical problems for customers Guide users through product features and functionality Work to ensure each customer receives clear, helpful assistance What We Look For Strong interest in technology Commitment to helping others solve problems

Join the Future of Smart Mobility!At transcosmos Europe, we are proud to support a leading global brand that is revolutionizing urban transportation. Imagine working with intelligent electric scooters, app-connected devices, and cutting-edge mobility technology that enhances how people navigate cities.As a German-Speaking Technical Support Analyst, you will be the first line of support for our German-speaking customers, ensuring they maximize their experience with our innovative products. Your role goes beyond answering queries; you will engage in problem-solving, educating users, and providing exceptional customer care.Location: Regus Business Center, Váci str. 22-24, 1062 Budapest, HungaryWork Mode: On-site in our officeWorking Hours: 9:00 AM to 6:00 PMEmployment Type: Full-time, 40 hours per week

Join our dynamic team as a Technical Support Agent – German Support in the vibrant city of Budapest. This is your chance to embark on a rewarding tech career in Europe, utilizing your German language skills to assist customers with mobile and broadband solutions.Unlike typical call-center positions, you will be the trusted expert, actively engaging with customers to resolve their technical issues and enhance their experience. From day one, you will receive comprehensive training and support to ensure your success.About the RoleWe are seeking enthusiastic German-speaking Technical Support Agents to bolster our European support hub in Budapest. Your role will involve providing efficient troubleshooting assistance for mobile and broadband queries, ensuring customer satisfaction on the first contact.Your ResponsibilitiesAssist German-speaking customers through phone calls and digital platformsDiagnose and resolve mobile, broadband, SIM, and device issuesAchieve first contact resolution (FCR) for customer queriesAdhere to established call flows for a streamlined processDeliver exceptional, professional customer experiencesCarefully log cases while maintaining GDPR complianceParticipate in coaching, quality assurance sessions, and initiatives aimed at improvementSuccess MetricsMaintain Average Handle Time (AHT) within targetsAchieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT/NPS) scoresConsistently deliver quality aligned with client standardsExhibit strong attendance and reliabilityTraining and Onboarding3 weeks of focused technical training with a mobile emphasis2 weeks of supportive nesting13-week glidepath to reach full KPI targetsOur OfferAttractive salary packageFull-time contract with Custom Connect Hungary Kft3-month probation periodComprehensive onboarding and training programLong-term, stable career opportunity in a rapidly growing European organizationGlobal exposure through the Custom Connect brandYour ProfileFluency in German (both spoken and written)Previous customer service or technical support experience is advantageousBasic technical troubleshooting capabilitiesExcellent communication and problem-solving skillsWillingness to work in shifts

Join our dynamic team at MSX International as a Dutch-Speaking Automotive Technical Support Specialist. In this role, you will leverage your proficiency in Dutch to assist clients in navigating automotive technologies and resolving technical issues effectively. Your expertise will ensure that customers receive top-notch support, enhancing their overall experience. We are looking for enthusiastic individuals who are passionate about the automotive industry and have a knack for problem-solving. This is an excellent opportunity to work in a collaborative environment where your contributions make a difference.

Transform Your Tech Support Career!Are you searching for a meaningful career? Join transcosmos Europe and become a vital part of a revolutionary brand in the realm of portable power and sustainable technology. Our products are not just ordinary; they are intelligent, solar-ready solutions designed to keep people connected no matter where life takes them.As a Technical Support Analyst, you will serve as the primary expert for users who rely on our innovative technology daily. Your role extends beyond answering queries; you will be facilitating adventures, tackling real-world challenges, and ensuring our customers feel empowered using state-of-the-art energy solutions.Your ResponsibilitiesAddress customer inquiries via phone and email with professionalism and clarity.Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, etc.Guide customers through product features and recommended practices.Escalate technical issues in accordance with set processes.Manage the customer journey from initial contact to final resolution.Accurately log all interactions while ensuring compliance with privacy and security standards.Collaborate with your team to deliver outstanding customer support.Technical Position DetailsLocation: 1132 Budapest, Váci street 22-24 (Regus Business Center), HungaryWork Mode: On-site, from our officeWorking Hours: 08:30 – 17:00, Monday to FridayType: Full-time, 40 hours/weekWhat We SeekProficiency in German (C1) and strong communication skills in English (B2).A service-oriented mindset—patient, empathetic, and solution-focused.Confidence in navigating modern technology, especially mobile applications and smart devices.Basic skills in Microsoft Office and general troubleshooting tools.Ability to multitask, stay organized, and adhere to procedures.Previous experience in customer support, helpdesk, or BPO is advantageous.Why You’ll Flourish HereYou are genuinely passionate about technology, sustainability, and innovation.Curiosity drives you—you ask “why” and strive for better solutions.You remain composed under pressure and excel at simplifying complex concepts.You thrive in a fast-paced, systematic work environment.What We ProvideOpportunity to work with a pioneering brand in the green tech and portable power sector.Competitive salary and a comprehensive benefits package.Paid training to equip you with the necessary skills and knowledge.

Are you enthusiastic about automotive advancements and electric vehicles? Do you excel at tackling intricate technical challenges while assisting others in achieving their goals? If you're eager to contribute significantly to the automotive sector, we want you!Join our team as an Automotive Technical Support Specialist, where you'll provide essential support to retailers and independent workshops, offering diagnostic and repair guidance. This is your opportunity to be at the forefront of automotive innovation and help technicians deliver exceptional service to customers.In this role, you will deliver expert technical assistance to a network of Authorized Repairers and Independent Operators across Europe. By responding to inquiries through phone and electronic channels, you'll resolve complex vehicle issues and ensure operational efficiency.Your responsibilities will include:Delivering technical support across various systems, with an emphasis on diagnostics and root cause analysis.Resolving technical inquiries from customer dealers and internal teams.Guiding dealers through repair processes and ensuring precise case documentation.Collaborating with dealer technicians and internal agents to address complex technical challenges.Documenting cases and technical data in internal systems.Coordinating Field Engineer visits.Engaging in training and sharing product knowledge.Working alongside engineers, project managers, and dealership staff to share insights and trends.Occasionally conducting vehicle testing and arranging servicing.Escalating cases when necessary, ensuring comprehensive documentation of all relevant information.Enhancing customer satisfaction through high-quality diagnostic and repair support.

Join our dynamic team at Formlabs as a French-speaking Technical Customer Service Representative! In this role, you will be the vital link between our cutting-edge 3D printing technology and our valued customers. You will assist clients in troubleshooting, providing product support, and ensuring they have a seamless experience with our products.

Join Formlabs as a Technical Customer Support Representative, where you will leverage your Italian language skills to assist our customers in navigating and maximizing the use of our advanced 3D printing technology. Your role will involve providing exceptional support through various channels, troubleshooting technical issues, and ensuring customer satisfaction.

SEON Technologies develops tools that support fraud prevention and AML compliance for businesses around the world. The platform processes over 900 real-time, first-party data signals to help companies build stronger customer profiles, detect suspicious behavior, and streamline compliance in one system. SEON works with digital leaders such as Revolut, Wise, and Bilt, helping clients reduce fraud and improve return on investment. Role overview The Senior Technical Program Manager leads strategic programs across SEON’s fraud prevention, risk management, and compliance products. This position also oversees major engineering projects and works closely with Product, Engineering, and other teams to deliver results in a rapidly growing company. The role reports to the Senior Director of Program Technical Management. What you will do Deliver complex, cross-functional initiatives from start to finish across product and engineering teams Clarify project goals, align stakeholders, and manage priorities to keep programs moving forward Break down complex or ambiguous problems into clear, actionable steps Improve operational processes as SEON continues to scale Work location and schedule Position based in Budapest Hybrid model: about three days per week in the Budapest office

Veeva Systems is a mission-driven leader in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients within the life sciences sector. As one of the fastest-growing SaaS companies, we proudly achieved over $2 billion in revenue last fiscal year, with significant growth opportunities on the horizon.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide our operations. Notably, we made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we offer the flexibility to work from home or the office, fostering an environment where you can excel.Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleAs a Technical Consultant for Quality Systems, you will play a vital role in providing Managed Services to clients post-implementation of Veeva Quality applications. Your mission is to become a trusted advisor, ensuring clients maximize the value from our solutions.Our Quality Services Team consists of over 60 consultants across Europe, with more than 15 dedicated to Managed Services. Due to the rapid expansion of our client base, we have numerous career opportunities available for both new and existing employees, welcoming diverse backgrounds from industry, technology, and consulting.If you are passionate about technology and the life sciences, we invite you to apply. As a Quality Consultant, you will engage with a portfolio of clients, understanding their business processes, providing insights, advising on Vault changes, and implementing necessary configurations. You will also collaborate with various teams at Veeva, contributing to the enhancement of our delivery model and working closely with product management to communicate customer needs and ideas.

Join Veeva Systems, a leader in building the industry cloud for Life Sciences, dedicated to enhancing efficiency and connectivity for companies in this vital sector. Discover more about our innovative products, vision, and values as a public benefit corporation on our website. Our Veeva Services team is committed to ensuring our customers thrive with our products. We provide hands-on support to help clients implement, utilize, and innovate using our advanced technology. As a unique services firm within a product company, we leverage our extensive product knowledge and industry expertise to drive customer success. Our people are our greatest asset, and we continually seek passionate individuals who excel in technology and complex problem-solving to join our team. * We are currently hiring for start dates in July 2026 and October 2026. We encourage candidates to apply to only one Generation Veeva Program. The Technical Services Role We are looking for recent university graduates to cultivate the next generation of technical consultants through our Consultant Development Program. As an Associate Technical Consultant, you will engage directly with clients, focusing on integration, custom development, DevOps, Veeva AI, and data migration. We are dedicated to pushing high-potential individuals toward excellence. Our program is designed to provide a challenging environment where you are expected to learn quickly, contribute effectively, and take on significant responsibilities from the outset.

Join our dynamic team as an Automotive Technical Helpdesk Specialist, where your bilingual skills in Italian and English will play a crucial role in delivering exceptional support to our automotive clients. You will be the primary point of contact for resolving technical inquiries, providing guidance on automotive systems, and ensuring customer satisfaction through effective communication and troubleshooting.

Join Deutsche Telekom IT Solutions as a Technical Process Manager and lead the charge in optimizing and automating business continuity management (BCM) and security processes using cutting-edge AI technologies. This is an exciting opportunity to enhance operational efficiencies and ensure top-tier security measures are in place.

Responsibilities:Coordinate client requirements and requestsConduct on-site inspectionsStructure and schedule design tasksPrepare proposals and support contract negotiationsFinalize contractsMonitor the design process for professionalism and adherence to deadlinesFacilitate communication with subcontractors and specialistsManage deliveries and conduct plan reviewsExecute internal project management tasks