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Job Summary We are on the lookout for an enthusiastic and skilled Principal Oracle HCM Professional to become a part of our vibrant team.
The successful candidate will play a crucial role in our mission to improve human health and well-being, ensuring we adhere to the highest standards of excellence in the pharmaceutical sector.
Key Responsibilities:
Manage the daily operations, maintenance, and support of our Oracle enterprise applications.
Ensure the stability, performance, and security of the Oracle environment.
Oversee Oracle application upgrades, patches, and enhancements.
Collaborate with functional teams to comprehend business needs and convert them into Oracle application solutions.
Ensure compliance with Oracle application standards, policies, and procedures.
Develop and execute the organization’s data analytics strategy in alignment with business objectives.
Company OverviewAt EVA Pharma, we are a pioneering pharmaceutical company committed to the belief that health and well-being are fundamental human rights. Acknowledged as a top workplace, we strive to cultivate an innovative and supportive atmosphere for all our employees.Job SummaryWe are on the lookout for an enthusiastic and skilled Principal Oracle HCM P…
Advansys is a forward-thinking solutions provider dedicated to delivering innovative, modular, and sustainable technology solutions designed to optimize operations, enhance customer experiences, and facilitate business modernization. With a team of over 400 adept engineers, we cater to more than 100 enterprise clients across 14 nations. Our expertise spans a diverse range of premium services, including Business Automation, Industrial Digitization, Low-Code Development, Cloud Services, Warehouse Automation, and Strategic Outsourcing.Established in 2014, Advansys operates under the umbrella of the INTRO Group, a private conglomerate founded in 1980 with investments across various sectors, including oil and gas, real estate, specialized engineering, financial investments, food, and manufacturing.Job Responsibilities:Provide technical assistance for RAID systems, addressing issues related to SQL & PL/SQL queries, Hive DB, Apache Spark jobs, and Python automation.Monitor system performance and proactively pinpoint areas for optimization in data pipelines, SQL queries, and Spark jobs.Troubleshoot data system issues, including Spark jobs, Hive DB, and SQL/PLSQL processes to ensure minimal downtime.Collaborate with development and data engineering teams to implement bug fixes, performance enhancements, and system upgrades.Conduct root cause analysis for recurring issues and offer long-term solutions.Assist in the integration of data, ETL processes, and workflows, ensuring efficiency across systems.Automate common support tasks using Python scripting and SQL automation.Manage and troubleshoot issues related to distributed data processing platforms like Apache Spark, ensuring all data jobs function correctly.Document incidents, troubleshooting steps, and solutions to create a knowledge base for internal teams.Collaborate with cross-functional teams, including Data Engineers, Analysts, and Developers, to deliver timely and effective support.Assist with deployments and system upgrades to minimize disruptions to ongoing operations.
Key ResponsibilitiesDesign and execute comprehensive performance measurement frameworks, establishing essential KPIs to guide strategic objectives.Leverage SQL and Python for effective data extraction, manipulation, and automation of performance reporting processes.Develop and sustain sophisticated Excel dashboards and reports that provide real-time performance monitoring and visualization of critical metrics.Perform detailed analyses to uncover trends, inefficiencies, and actionable improvement opportunities.Engage with cross-functional teams to pinpoint performance gaps and propose impactful, data-driven solutions.Prepare and deliver insightful dashboards, reports, and presentations for management to facilitate informed decision-making.Contribute to continuous improvement initiatives by benchmarking against industry best practices and standards.
Join us as we embark on a transformative journey to become an AI-driven financial institution. Our commitment to revolutionizing customer service through cutting-edge technology and data analytics is reshaping the future of banking in Egypt. As a member of our agile, hybrid team, you will play a pivotal role in deploying AI solutions that enhance user experiences and streamline operations.About the Role: We are seeking a seasoned and strategic Lead MLOps Engineer to spearhead our expanding MLOps Practice. In this critical role, you will be the technical authority responsible for shaping and executing the MLOps strategy. You will design and maintain robust machine learning pipelines, ensuring the seamless deployment of AI models into production. Our focus on agility, human-centric approaches, social inclusion, and digital transformation underpins our strategic vision.Responsibilities:Define and implement the MLOps technical strategy and roadmap for the bank.Act as a technical leader and mentor for MLOps engineers.Design, build, and maintain scalable and reliable machine learning and CI/CD pipelines.Oversee the efficient deployment, monitoring, and governance of AI models in production.Collaborate with data scientists and engineers to enhance model performance and deployment.Establish and enforce best practices for MLOps, including version control, model governance, and monitoring.Evaluate and integrate new MLOps tools and technologies.
Join our dynamic Network Team within Data Services and take advantage of a unique opportunity to work alongside a group of skilled engineers dedicated to supporting a variety of clients through both project execution and daily operations.Your expertise will be instrumental in driving the implementation of complex network projects while handling challenging day-to-day tasks. This role focuses primarily on Data Center environments, emphasizing high service availability and robust security measures.Engage with a multi-vendor environment and explore a diverse range of technologies, including data center switching technologies, routing, firewalling, automation solutions, load balancing, and VPN connectivity setup and maintenance, among others.
Key Responsibilities:Advanced Requirements Gathering: Collaborate with stakeholders at all levels to identify, define, and articulate complex business requirements.Complex Process Design: Analyze, optimize, and innovate processes to meet changing organizational goals.Lead Collaboration: Facilitate teamwork with the Scrum Master to ensure the product backlog is well-defined, prioritized, and comprehended by the development team.Stakeholder Management: Act as the main point of contact between key stakeholders and development teams, promoting effective feedback loops and strategic alignment.Comprehensive Documentation: Develop thorough documentation for processes, requirements, and other essential information.Validation and Verification: Ensure that the solutions developed align with business objectives and support strategic initiatives.Mentorship: Provide guidance to junior business analysts, sharing expertise and best practices.
Join Incorta, a cutting-edge data analytics and business intelligence platform, revolutionizing the way businesses derive value from their transactional data. Our innovative solution drastically reduces project implementation time, enhances query performance, and provides a singular source of truth for diverse workloads including analytics and machine learning. With a remarkable 90% customer retention rate, our cloud-based service caters to organizations of all sizes, delivering unmatched agility and cost-effectiveness in the analytics landscape.As a Senior Customer Support Engineer, you will play a pivotal role in delivering exceptional post-sales support to our diverse customer base, acting as a champion for their needs. Your responsibilities will encompass resolving non-technical inquiries through various communication channels, alongside addressing technical queries related to our Electronic Support Services. You will also collaborate with fellow Support Engineers to troubleshoot intricate issues and contribute to enhancing our Knowledge Base and user community.We are on the lookout for a motivated, data-driven Support Engineer who is dedicated to delivering an outstanding customer experience and fostering team collaboration. Your contributions will help us achieve our vision of creating the best customer experience globally!
We are seeking a highly analytical and results-driven Senior Growth Analyst to join our dynamic team at klivvr. In this pivotal role, you will analyze market trends, identify growth opportunities, and implement strategies that drive business expansion. You will collaborate closely with cross-functional teams to optimize our growth initiatives and enhance customer engagement. Your data-driven insights will play a crucial role in shaping our strategic decisions and fostering long-term success.
We are seeking a talented Senior Software Engineer with a strong focus in Salesforce development or data engineering, complemented by a solid understanding of adjacent domains. Join our dynamic IT team, where each member plays a crucial role in delivering innovative solutions.In this high-impact role, you will transition between gathering requirements, crafting Salesforce solutions, designing data pipelines, and integrating various systems. We value your expertise in your primary domain and your ability to solve problems resourcefully across different areas.Our Approach to AI: We leverage AI tools such as Anthropic, Cursor, and OpenAI as integral components of our workflow. Our team has successfully implemented AI-assisted development for production data pipelines, governance workflows, and system integrations. We expect you to harness AI to enhance your work, ensuring that your depth of knowledge guides the validation of AI-generated outputs.Key Responsibilities:Lead the end-to-end delivery of business systems projects, from requirements gathering and stakeholder workshops to development, user acceptance testing, and deployment.Develop and maintain Salesforce solutions, including Apex, Lightning Web Components, and integrations with ERP and other business systems.Design and manage data pipelines using tools like Airbyte, dbt, and Dagster, and maintain BI dashboards using Tableau.Create technical specifications, prioritize the roadmap, and oversee change management processes.Utilize AI tools on a daily basis to expedite development, analysis, and problem-solving.Provide mentorship to team members and advocate for best practices in the software development lifecycle and data governance.
At Dubizzle Egypt, we pride ourselves on being the premier online marketplace for buying and selling in the region. Our mission is to enhance people's lives by streamlining transactions and uncovering lucrative opportunities for individuals and businesses alike. We are dedicated to fortifying local economies, empowering small businesses, and guiding everyone towards making informed choices that benefit themselves, the market, and the environment.As a proud member of the Dubizzle Group, we stand shoulder to shoulder with some of the most reputable classifieds brands on the market. Our collective strength encompasses five brands, attracting over 123 million monthly users who rely on our commitment to provide them with the optimal platform for their needs.The Sales Operations Analyst plays a crucial role within the Sales Operations team, focusing on boosting the sales team’s efficiency and effectiveness through data analysis, process optimization, and actionable insights that drive strategic decisions.Key Responsibilities:Data Analysis: Analyze sales data to uncover trends, opportunities, and areas for enhancement.Forecasting: Support sales forecasting and budgeting efforts to assist the organization in planning and target-setting.Reporting: Create regular reports detailing sales performance, pipeline, and other key metrics.Process Improvement: Identify and implement enhancements to sales processes and workflows.Sales Support: Ensure the sales team has the necessary tools, resources, and information to succeed.CRM Management: Oversee and maintain the Customer Relationship Management (CRM) system for accurate and current information.Training: Aid in training sales representatives on tools, processes, and best practices.Communication: Collaborate with various departments to ensure effective communication and alignment of sales strategies with overarching business goals.Sales Technology: Evaluate and implement sales technology tools to improve efficiency and effectiveness.Performance Metrics: Establish and monitor key performance indicators (KPIs) to enhance sales performance.Market Research: Conduct market research to remain informed about industry trends and competitive landscape.
Conduct thorough analysis and refinement of data initiatives, focusing on database architecture, ETL workflows, and external data integrations. Design and implement ETL processes tailored to specific project requirements. Demonstrate extensive proficiency in Informatica PowerCenter and Microsoft SSIS ETL tools. Develop necessary program units, including Stored Procedures and Packages, to facilitate ETL operations. Exhibit exceptional skills in Microsoft Office Suite, particularly in Word, Excel, Outlook, Access, and PowerPoint. Collaborate with cross-functional teams to identify data requirements and deliver effective ETL solutions. Provide advanced support for the production Data Integration environment. Oversee the performance of Data Integration systems, performing ongoing tuning, log reviews, and administrative tasks to ensure efficient application and database performance. Possess strong organizational skills, attention to detail, and the ability to meet stringent deadlines. Exemplify excellent verbal and written communication skills for effective interaction with team members and stakeholders at all organizational levels. Ability to work independently as well as collaboratively within a team environment.
Job LevelSection HeadReporting ToSenior Director – Customer CareJob PurposeThe Head of Management Information Services (MIS) is responsible for directing the planning, implementation, and oversight of Information Services within the Customer Care division. This role is pivotal in leveraging data to enhance customer experiences, optimize Human Resources Outsourcing (HRO) performance, and ensure effective budget allocation.Key Responsibilities1. Planning & Budget ManagementDevelop, oversee, and manage the Customer Care budget to ensure optimal efficiency.Analyze financial performance and deliver insightful reports to the Senior Director – Customer Care.Conduct thorough cost-benefit analyses for new Customer Care initiatives, prioritizing projects that enhance customer satisfaction while adhering to budgetary limits.Set performance targets for the MIS team that align with Customer Care objectives and corporate goals.2. Management Information Systems (MIS)Lead the design, execution, and upkeep of Customer Care information systems.Ensure that MIS platforms are fully integrated with existing systems for effective data collection, analysis, and reporting.Guarantee the accuracy, reliability, and accessibility of data to facilitate both operational and strategic decisions.3. Reporting & Executive CommunicationCreate and present high-quality executive reports and presentations that emphasize key insights and performance metrics within Customer Care.Translate complex datasets into clear, actionable insights for executive leaders.Assist leadership in monitoring performance metrics such as SLA compliance, resolution rates, and customer satisfaction.4. Team Leadership & DevelopmentGuide, coach, and mentor the MIS and reporting team to strengthen their analytical and reporting skills.Promote collaboration and diverse perspectives to ensure thorough and precise data analysis.Evaluate team performance, emphasizing accuracy, timeliness, and continuous improvement.5. Risk ManagementIdentify and evaluate potential risks related to information systems, reporting accuracy, and planning processes within Customer Care.Formulate and implement strategies to mitigate risks, ensuring system reliability and operational continuity.
Join Veeam, the premier Data and AI Trust Company, dedicated to empowering organizations to fully understand, secure, and enhance their data and AI capabilities. As a leader in data resilience and security posture management, Veeam is uniquely positioned at the intersection of identity, data, security, and AI risk. With our headquarters in Seattle and a presence in over 30 countries, we safeguard the operations of more than 550,000 customers globally. Together, we will forge ahead fearlessly, fostering growth, learning, and making a significant impact for some of the world’s most prominent brands. Position: Technical Account Manager for EgyptLocation: Cairo, Egypt At Veeam, we are passionate about ensuring that businesses have complete control over their data 24/7. Our solutions encompass data backup, recovery, portability, security, and intelligence. As we continue to innovate and lead in data resilience, we invite you to be part of our journey, making a meaningful difference for major brands globally.Role OverviewThe Technical Account Manager (TAM) plays a crucial role in providing proactive support and management throughout Veeam implementations and beyond. Your mission as a TAM is to help clients unlock the full potential of Veeam’s products and services, serving as a trusted advisor.The TAM is a technical expert responsible for all planning, architecture, coordination, and management of post-sales technical engagements.Your focus will be on architecting and managing availability solutions, which include data protection and monitoring. You will possess expertise in Data Management, Data Analytics, Business Continuity, Data Center operations, Cloud computing, Operating Systems, Networking, Storage, and Virtualization.Key ResponsibilitiesDeliver and consult on services to ensure Veeam Software solution design and deliverables are achieved.Provide comprehensive project guidance, including project plans, schedules, communication strategies, resource allocation, and status updates.Assist in the assessment and design of solutions, as well as addressing post-installation challenges.
Join Our Team at Infomineo!Infomineo stands at the forefront of global research, utilizing cutting-edge AI technologies to reshape how businesses acquire and leverage vital intelligence. Transitioning from traditional business research outsourcing, we've established ourselves as a strategic partner to major consulting firms, Fortune 500 companies, and governmental organizations. Our offerings include AI and Data Advisory, Next-Gen Insights, and Resource Scaling, supported by three pillars of excellence: a team of over 350 industry specialists across five international offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona), our proprietary AI orchestrator, and a wealth of knowledge comprising over 500,000 case studies and database subscriptions.Are you ready to embark on a rewarding career with us?About the RoleIf you possess a keen intellect, a passion for problem-solving, and a desire to make a significant impact, this Analyst position is the perfect fit for you. At Infomineo, you'll collaborate with clients to fulfill their research needs across diverse sectors and regions.Your Responsibilities Analyze and interpret research requests to determine optimal completion strategies. Collect and verify data to ensure accuracy, presenting it in a clear and structured format. Evaluate existing research resources and data collection methods, offering improvement suggestions where applicable. Engage with clients and management to provide updates on progress. Leverage your creativity and expertise to aid in Infomineo’s internal development initiatives. Who You Are You possess strong analytical skills, with the ability to ask pertinent questions and think innovatively. You have a background or passion for research, consulting, or data analysis. Ideally, you have 1-2 years of relevant work experience. You hold a Bachelor's or Master's degree in Business, Economics, or a related field. You are comfortable working with numerical data, including modeling or correlation analysis. You are a self-motivated individual who thrives in an entrepreneurial setting. You enjoy teamwork and collaboration. You are fluent in both English and German, enabling seamless communication in both languages. What We Offer A competitive salary A dynamic work environment and opportunities for rapid career advancement A focus on maintaining a healthy work-life balance Comprehensive health insurance benefits Don’t hesitate to apply! Click the button and be sure to include a cover letter. We are excited to learn more about you!
Join our dynamic team at ssc-hr as a Hybrid Cloud Pre-Sales Solution Architect, where you'll play a crucial role in driving our presales initiatives. In this position, you will lead comprehensive assessments, strategize, and develop roadmaps for data center exits and migrations, including transformations for branch offices, edge locations, and hybrid cloud solutions. This role requires a deep understanding of data center architecture, hybrid cloud technologies, migration strategies, and a strong commitment to sustainability.Key Responsibilities:Assessment and Analysis:Conduct in-depth evaluations of clients' data center infrastructures, including branch offices and edge locations.Analyze strengths, weaknesses, opportunities, and threats within both centralized and distributed environments.Strategy and Roadmap Development:Formulate detailed transformation strategies and roadmaps for data centers that align with client business goals.Design innovative solutions leveraging the latest technologies and industry best practices to ensure scalability across diverse environments.Reference Architecture and Best Practices:Implement industry best practices and reference architectures to create efficient, scalable solutions for centralized and distributed setups.Remain informed about emerging technologies and trends in data center transformations and edge computing.Private Cloud and Hybrid Cloud Implementation:Provide guidance on the design and implementation of private cloud solutions, addressing security, compliance, and performance needs.Work closely with engineering teams to ensure the effective deployment of hybrid cloud solutions.Sustainability Integration:Incorporate sustainability practices into data center transformation plans for both centralized and distributed environments.Promote green technologies and energy-efficient practices within data centers and edge locations.Client Advisory:Deliver expert guidance to clients regarding data center transformations, private cloud implementations, and technology choices.Collaborate with clients to address their concerns and provide innovative hybrid cloud strategies.Business Case Preparation:Create comprehensive business cases for data center transformation projects across centralized and edge environments.Partner with financial analysts to ensure the accuracy of financial models.Presales Activities:Participate in presales activities, including presentations, workshops, and technical discussions.Collaborate with sales teams to understand customer needs and contribute to compelling proposals for hybrid cloud solutions.
Si-Ware Systems stands at the forefront of semiconductor and spectroscopy innovations, delivering cutting-edge devices and software solutions that facilitate material analysis across diverse industries.We cultivate a vibrant work culture that emphasizes innovation, teamwork, and lifelong learning, empowering our employees to explore and redefine technological frontiers.As a Machine Learning Engineer, you will be instrumental in designing, implementing, and deploying applied machine learning solutions that enhance real-world spectroscopy devices and advance emerging physical AI systems.You will operate at the confluence of machine learning, software engineering, and intelligent hardware integration.
Our MissionWe are currently searching for an exceptional AI Product Delivery Manager to serve as the critical link between our partners in the Agriculture, Legal, and Pharmaceutical sectors, and our elite team of Data Scientists and Developers. In this strategic role, you will ensure that our high-potential talent produces commercial-grade solutions that effectively address real business challenges. You will be the architect of the 'Translation' layer within our ecosystem.Key Responsibilities:Client Management: Be the primary liaison with our partners, adeptly converting their ambiguous business challenges into clear technical backlogs and specifications.Squad Leadership: Oversee the daily operations of our technical squads, ensuring that the 'Engine'—comprising our data scientists and developers—delivers projects on time, meets specifications, and upholds our standards of 'Extreme Ownership.'Delivery Lifecycle: Manage the comprehensive lifecycle of new AI services, from initial scoping and data assessment through to final deployment, taking full responsibility for the 'Definition of Done.'Gap Detection: Recognize when the technical team is veering into theoretical realms and proactively guide them back to practical business realities. Your mentorship will be crucial.
Join our dynamic team as a Junior Operations Analyst, where your analytical skills will help enhance our clients' operational processes. In this pivotal role, you will collaborate with senior team members to analyze customer operations, pinpoint inefficiencies, and contribute to data-driven recommendations. Your responsibilities will include gathering information, conducting structured analyses, and producing clear presentations and reports in conjunction with senior consultants and client teams.Key Responsibilities: • Support operational assessments across customer service, back-office workflows, and support processes. • Collect, validate, and analyze data from various sources, including performance metrics and interviews. • Assist in preparing insightful reports, dashboards, and presentations for stakeholders and clients. • Engage in meetings, workshops, and interviews with customer operation teams. • Monitor ongoing performance metrics and follow up on actions taken. • Collaborate with project managers and senior analysts to meet project deadlines.
Company OverviewAt EVA Pharma, we are a pioneering pharmaceutical company committed to the belief that health and well-being are fundamental human rights. Acknowledged as a top workplace, we strive to cultivate an innovative and supportive atmosphere for all our employees.Job SummaryWe are on the lookout for an enthusiastic and skilled Principal Oracle HCM P…
Advansys is a forward-thinking solutions provider dedicated to delivering innovative, modular, and sustainable technology solutions designed to optimize operations, enhance customer experiences, and facilitate business modernization. With a team of over 400 adept engineers, we cater to more than 100 enterprise clients across 14 nations. Our expertise spans a diverse range of premium services, including Business Automation, Industrial Digitization, Low-Code Development, Cloud Services, Warehouse Automation, and Strategic Outsourcing.Established in 2014, Advansys operates under the umbrella of the INTRO Group, a private conglomerate founded in 1980 with investments across various sectors, including oil and gas, real estate, specialized engineering, financial investments, food, and manufacturing.Job Responsibilities:Provide technical assistance for RAID systems, addressing issues related to SQL & PL/SQL queries, Hive DB, Apache Spark jobs, and Python automation.Monitor system performance and proactively pinpoint areas for optimization in data pipelines, SQL queries, and Spark jobs.Troubleshoot data system issues, including Spark jobs, Hive DB, and SQL/PLSQL processes to ensure minimal downtime.Collaborate with development and data engineering teams to implement bug fixes, performance enhancements, and system upgrades.Conduct root cause analysis for recurring issues and offer long-term solutions.Assist in the integration of data, ETL processes, and workflows, ensuring efficiency across systems.Automate common support tasks using Python scripting and SQL automation.Manage and troubleshoot issues related to distributed data processing platforms like Apache Spark, ensuring all data jobs function correctly.Document incidents, troubleshooting steps, and solutions to create a knowledge base for internal teams.Collaborate with cross-functional teams, including Data Engineers, Analysts, and Developers, to deliver timely and effective support.Assist with deployments and system upgrades to minimize disruptions to ongoing operations.
Key ResponsibilitiesDesign and execute comprehensive performance measurement frameworks, establishing essential KPIs to guide strategic objectives.Leverage SQL and Python for effective data extraction, manipulation, and automation of performance reporting processes.Develop and sustain sophisticated Excel dashboards and reports that provide real-time performance monitoring and visualization of critical metrics.Perform detailed analyses to uncover trends, inefficiencies, and actionable improvement opportunities.Engage with cross-functional teams to pinpoint performance gaps and propose impactful, data-driven solutions.Prepare and deliver insightful dashboards, reports, and presentations for management to facilitate informed decision-making.Contribute to continuous improvement initiatives by benchmarking against industry best practices and standards.
Join us as we embark on a transformative journey to become an AI-driven financial institution. Our commitment to revolutionizing customer service through cutting-edge technology and data analytics is reshaping the future of banking in Egypt. As a member of our agile, hybrid team, you will play a pivotal role in deploying AI solutions that enhance user experiences and streamline operations.About the Role: We are seeking a seasoned and strategic Lead MLOps Engineer to spearhead our expanding MLOps Practice. In this critical role, you will be the technical authority responsible for shaping and executing the MLOps strategy. You will design and maintain robust machine learning pipelines, ensuring the seamless deployment of AI models into production. Our focus on agility, human-centric approaches, social inclusion, and digital transformation underpins our strategic vision.Responsibilities:Define and implement the MLOps technical strategy and roadmap for the bank.Act as a technical leader and mentor for MLOps engineers.Design, build, and maintain scalable and reliable machine learning and CI/CD pipelines.Oversee the efficient deployment, monitoring, and governance of AI models in production.Collaborate with data scientists and engineers to enhance model performance and deployment.Establish and enforce best practices for MLOps, including version control, model governance, and monitoring.Evaluate and integrate new MLOps tools and technologies.
Join our dynamic Network Team within Data Services and take advantage of a unique opportunity to work alongside a group of skilled engineers dedicated to supporting a variety of clients through both project execution and daily operations.Your expertise will be instrumental in driving the implementation of complex network projects while handling challenging day-to-day tasks. This role focuses primarily on Data Center environments, emphasizing high service availability and robust security measures.Engage with a multi-vendor environment and explore a diverse range of technologies, including data center switching technologies, routing, firewalling, automation solutions, load balancing, and VPN connectivity setup and maintenance, among others.
Key Responsibilities:Advanced Requirements Gathering: Collaborate with stakeholders at all levels to identify, define, and articulate complex business requirements.Complex Process Design: Analyze, optimize, and innovate processes to meet changing organizational goals.Lead Collaboration: Facilitate teamwork with the Scrum Master to ensure the product backlog is well-defined, prioritized, and comprehended by the development team.Stakeholder Management: Act as the main point of contact between key stakeholders and development teams, promoting effective feedback loops and strategic alignment.Comprehensive Documentation: Develop thorough documentation for processes, requirements, and other essential information.Validation and Verification: Ensure that the solutions developed align with business objectives and support strategic initiatives.Mentorship: Provide guidance to junior business analysts, sharing expertise and best practices.
Join Incorta, a cutting-edge data analytics and business intelligence platform, revolutionizing the way businesses derive value from their transactional data. Our innovative solution drastically reduces project implementation time, enhances query performance, and provides a singular source of truth for diverse workloads including analytics and machine learning. With a remarkable 90% customer retention rate, our cloud-based service caters to organizations of all sizes, delivering unmatched agility and cost-effectiveness in the analytics landscape.As a Senior Customer Support Engineer, you will play a pivotal role in delivering exceptional post-sales support to our diverse customer base, acting as a champion for their needs. Your responsibilities will encompass resolving non-technical inquiries through various communication channels, alongside addressing technical queries related to our Electronic Support Services. You will also collaborate with fellow Support Engineers to troubleshoot intricate issues and contribute to enhancing our Knowledge Base and user community.We are on the lookout for a motivated, data-driven Support Engineer who is dedicated to delivering an outstanding customer experience and fostering team collaboration. Your contributions will help us achieve our vision of creating the best customer experience globally!
We are seeking a highly analytical and results-driven Senior Growth Analyst to join our dynamic team at klivvr. In this pivotal role, you will analyze market trends, identify growth opportunities, and implement strategies that drive business expansion. You will collaborate closely with cross-functional teams to optimize our growth initiatives and enhance customer engagement. Your data-driven insights will play a crucial role in shaping our strategic decisions and fostering long-term success.
We are seeking a talented Senior Software Engineer with a strong focus in Salesforce development or data engineering, complemented by a solid understanding of adjacent domains. Join our dynamic IT team, where each member plays a crucial role in delivering innovative solutions.In this high-impact role, you will transition between gathering requirements, crafting Salesforce solutions, designing data pipelines, and integrating various systems. We value your expertise in your primary domain and your ability to solve problems resourcefully across different areas.Our Approach to AI: We leverage AI tools such as Anthropic, Cursor, and OpenAI as integral components of our workflow. Our team has successfully implemented AI-assisted development for production data pipelines, governance workflows, and system integrations. We expect you to harness AI to enhance your work, ensuring that your depth of knowledge guides the validation of AI-generated outputs.Key Responsibilities:Lead the end-to-end delivery of business systems projects, from requirements gathering and stakeholder workshops to development, user acceptance testing, and deployment.Develop and maintain Salesforce solutions, including Apex, Lightning Web Components, and integrations with ERP and other business systems.Design and manage data pipelines using tools like Airbyte, dbt, and Dagster, and maintain BI dashboards using Tableau.Create technical specifications, prioritize the roadmap, and oversee change management processes.Utilize AI tools on a daily basis to expedite development, analysis, and problem-solving.Provide mentorship to team members and advocate for best practices in the software development lifecycle and data governance.
At Dubizzle Egypt, we pride ourselves on being the premier online marketplace for buying and selling in the region. Our mission is to enhance people's lives by streamlining transactions and uncovering lucrative opportunities for individuals and businesses alike. We are dedicated to fortifying local economies, empowering small businesses, and guiding everyone towards making informed choices that benefit themselves, the market, and the environment.As a proud member of the Dubizzle Group, we stand shoulder to shoulder with some of the most reputable classifieds brands on the market. Our collective strength encompasses five brands, attracting over 123 million monthly users who rely on our commitment to provide them with the optimal platform for their needs.The Sales Operations Analyst plays a crucial role within the Sales Operations team, focusing on boosting the sales team’s efficiency and effectiveness through data analysis, process optimization, and actionable insights that drive strategic decisions.Key Responsibilities:Data Analysis: Analyze sales data to uncover trends, opportunities, and areas for enhancement.Forecasting: Support sales forecasting and budgeting efforts to assist the organization in planning and target-setting.Reporting: Create regular reports detailing sales performance, pipeline, and other key metrics.Process Improvement: Identify and implement enhancements to sales processes and workflows.Sales Support: Ensure the sales team has the necessary tools, resources, and information to succeed.CRM Management: Oversee and maintain the Customer Relationship Management (CRM) system for accurate and current information.Training: Aid in training sales representatives on tools, processes, and best practices.Communication: Collaborate with various departments to ensure effective communication and alignment of sales strategies with overarching business goals.Sales Technology: Evaluate and implement sales technology tools to improve efficiency and effectiveness.Performance Metrics: Establish and monitor key performance indicators (KPIs) to enhance sales performance.Market Research: Conduct market research to remain informed about industry trends and competitive landscape.
Conduct thorough analysis and refinement of data initiatives, focusing on database architecture, ETL workflows, and external data integrations. Design and implement ETL processes tailored to specific project requirements. Demonstrate extensive proficiency in Informatica PowerCenter and Microsoft SSIS ETL tools. Develop necessary program units, including Stored Procedures and Packages, to facilitate ETL operations. Exhibit exceptional skills in Microsoft Office Suite, particularly in Word, Excel, Outlook, Access, and PowerPoint. Collaborate with cross-functional teams to identify data requirements and deliver effective ETL solutions. Provide advanced support for the production Data Integration environment. Oversee the performance of Data Integration systems, performing ongoing tuning, log reviews, and administrative tasks to ensure efficient application and database performance. Possess strong organizational skills, attention to detail, and the ability to meet stringent deadlines. Exemplify excellent verbal and written communication skills for effective interaction with team members and stakeholders at all organizational levels. Ability to work independently as well as collaboratively within a team environment.
Job LevelSection HeadReporting ToSenior Director – Customer CareJob PurposeThe Head of Management Information Services (MIS) is responsible for directing the planning, implementation, and oversight of Information Services within the Customer Care division. This role is pivotal in leveraging data to enhance customer experiences, optimize Human Resources Outsourcing (HRO) performance, and ensure effective budget allocation.Key Responsibilities1. Planning & Budget ManagementDevelop, oversee, and manage the Customer Care budget to ensure optimal efficiency.Analyze financial performance and deliver insightful reports to the Senior Director – Customer Care.Conduct thorough cost-benefit analyses for new Customer Care initiatives, prioritizing projects that enhance customer satisfaction while adhering to budgetary limits.Set performance targets for the MIS team that align with Customer Care objectives and corporate goals.2. Management Information Systems (MIS)Lead the design, execution, and upkeep of Customer Care information systems.Ensure that MIS platforms are fully integrated with existing systems for effective data collection, analysis, and reporting.Guarantee the accuracy, reliability, and accessibility of data to facilitate both operational and strategic decisions.3. Reporting & Executive CommunicationCreate and present high-quality executive reports and presentations that emphasize key insights and performance metrics within Customer Care.Translate complex datasets into clear, actionable insights for executive leaders.Assist leadership in monitoring performance metrics such as SLA compliance, resolution rates, and customer satisfaction.4. Team Leadership & DevelopmentGuide, coach, and mentor the MIS and reporting team to strengthen their analytical and reporting skills.Promote collaboration and diverse perspectives to ensure thorough and precise data analysis.Evaluate team performance, emphasizing accuracy, timeliness, and continuous improvement.5. Risk ManagementIdentify and evaluate potential risks related to information systems, reporting accuracy, and planning processes within Customer Care.Formulate and implement strategies to mitigate risks, ensuring system reliability and operational continuity.
Join Veeam, the premier Data and AI Trust Company, dedicated to empowering organizations to fully understand, secure, and enhance their data and AI capabilities. As a leader in data resilience and security posture management, Veeam is uniquely positioned at the intersection of identity, data, security, and AI risk. With our headquarters in Seattle and a presence in over 30 countries, we safeguard the operations of more than 550,000 customers globally. Together, we will forge ahead fearlessly, fostering growth, learning, and making a significant impact for some of the world’s most prominent brands. Position: Technical Account Manager for EgyptLocation: Cairo, Egypt At Veeam, we are passionate about ensuring that businesses have complete control over their data 24/7. Our solutions encompass data backup, recovery, portability, security, and intelligence. As we continue to innovate and lead in data resilience, we invite you to be part of our journey, making a meaningful difference for major brands globally.Role OverviewThe Technical Account Manager (TAM) plays a crucial role in providing proactive support and management throughout Veeam implementations and beyond. Your mission as a TAM is to help clients unlock the full potential of Veeam’s products and services, serving as a trusted advisor.The TAM is a technical expert responsible for all planning, architecture, coordination, and management of post-sales technical engagements.Your focus will be on architecting and managing availability solutions, which include data protection and monitoring. You will possess expertise in Data Management, Data Analytics, Business Continuity, Data Center operations, Cloud computing, Operating Systems, Networking, Storage, and Virtualization.Key ResponsibilitiesDeliver and consult on services to ensure Veeam Software solution design and deliverables are achieved.Provide comprehensive project guidance, including project plans, schedules, communication strategies, resource allocation, and status updates.Assist in the assessment and design of solutions, as well as addressing post-installation challenges.
Join Our Team at Infomineo!Infomineo stands at the forefront of global research, utilizing cutting-edge AI technologies to reshape how businesses acquire and leverage vital intelligence. Transitioning from traditional business research outsourcing, we've established ourselves as a strategic partner to major consulting firms, Fortune 500 companies, and governmental organizations. Our offerings include AI and Data Advisory, Next-Gen Insights, and Resource Scaling, supported by three pillars of excellence: a team of over 350 industry specialists across five international offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona), our proprietary AI orchestrator, and a wealth of knowledge comprising over 500,000 case studies and database subscriptions.Are you ready to embark on a rewarding career with us?About the RoleIf you possess a keen intellect, a passion for problem-solving, and a desire to make a significant impact, this Analyst position is the perfect fit for you. At Infomineo, you'll collaborate with clients to fulfill their research needs across diverse sectors and regions.Your Responsibilities Analyze and interpret research requests to determine optimal completion strategies. Collect and verify data to ensure accuracy, presenting it in a clear and structured format. Evaluate existing research resources and data collection methods, offering improvement suggestions where applicable. Engage with clients and management to provide updates on progress. Leverage your creativity and expertise to aid in Infomineo’s internal development initiatives. Who You Are You possess strong analytical skills, with the ability to ask pertinent questions and think innovatively. You have a background or passion for research, consulting, or data analysis. Ideally, you have 1-2 years of relevant work experience. You hold a Bachelor's or Master's degree in Business, Economics, or a related field. You are comfortable working with numerical data, including modeling or correlation analysis. You are a self-motivated individual who thrives in an entrepreneurial setting. You enjoy teamwork and collaboration. You are fluent in both English and German, enabling seamless communication in both languages. What We Offer A competitive salary A dynamic work environment and opportunities for rapid career advancement A focus on maintaining a healthy work-life balance Comprehensive health insurance benefits Don’t hesitate to apply! Click the button and be sure to include a cover letter. We are excited to learn more about you!
Join our dynamic team at ssc-hr as a Hybrid Cloud Pre-Sales Solution Architect, where you'll play a crucial role in driving our presales initiatives. In this position, you will lead comprehensive assessments, strategize, and develop roadmaps for data center exits and migrations, including transformations for branch offices, edge locations, and hybrid cloud solutions. This role requires a deep understanding of data center architecture, hybrid cloud technologies, migration strategies, and a strong commitment to sustainability.Key Responsibilities:Assessment and Analysis:Conduct in-depth evaluations of clients' data center infrastructures, including branch offices and edge locations.Analyze strengths, weaknesses, opportunities, and threats within both centralized and distributed environments.Strategy and Roadmap Development:Formulate detailed transformation strategies and roadmaps for data centers that align with client business goals.Design innovative solutions leveraging the latest technologies and industry best practices to ensure scalability across diverse environments.Reference Architecture and Best Practices:Implement industry best practices and reference architectures to create efficient, scalable solutions for centralized and distributed setups.Remain informed about emerging technologies and trends in data center transformations and edge computing.Private Cloud and Hybrid Cloud Implementation:Provide guidance on the design and implementation of private cloud solutions, addressing security, compliance, and performance needs.Work closely with engineering teams to ensure the effective deployment of hybrid cloud solutions.Sustainability Integration:Incorporate sustainability practices into data center transformation plans for both centralized and distributed environments.Promote green technologies and energy-efficient practices within data centers and edge locations.Client Advisory:Deliver expert guidance to clients regarding data center transformations, private cloud implementations, and technology choices.Collaborate with clients to address their concerns and provide innovative hybrid cloud strategies.Business Case Preparation:Create comprehensive business cases for data center transformation projects across centralized and edge environments.Partner with financial analysts to ensure the accuracy of financial models.Presales Activities:Participate in presales activities, including presentations, workshops, and technical discussions.Collaborate with sales teams to understand customer needs and contribute to compelling proposals for hybrid cloud solutions.
Si-Ware Systems stands at the forefront of semiconductor and spectroscopy innovations, delivering cutting-edge devices and software solutions that facilitate material analysis across diverse industries.We cultivate a vibrant work culture that emphasizes innovation, teamwork, and lifelong learning, empowering our employees to explore and redefine technological frontiers.As a Machine Learning Engineer, you will be instrumental in designing, implementing, and deploying applied machine learning solutions that enhance real-world spectroscopy devices and advance emerging physical AI systems.You will operate at the confluence of machine learning, software engineering, and intelligent hardware integration.
Our MissionWe are currently searching for an exceptional AI Product Delivery Manager to serve as the critical link between our partners in the Agriculture, Legal, and Pharmaceutical sectors, and our elite team of Data Scientists and Developers. In this strategic role, you will ensure that our high-potential talent produces commercial-grade solutions that effectively address real business challenges. You will be the architect of the 'Translation' layer within our ecosystem.Key Responsibilities:Client Management: Be the primary liaison with our partners, adeptly converting their ambiguous business challenges into clear technical backlogs and specifications.Squad Leadership: Oversee the daily operations of our technical squads, ensuring that the 'Engine'—comprising our data scientists and developers—delivers projects on time, meets specifications, and upholds our standards of 'Extreme Ownership.'Delivery Lifecycle: Manage the comprehensive lifecycle of new AI services, from initial scoping and data assessment through to final deployment, taking full responsibility for the 'Definition of Done.'Gap Detection: Recognize when the technical team is veering into theoretical realms and proactively guide them back to practical business realities. Your mentorship will be crucial.
Join our dynamic team as a Junior Operations Analyst, where your analytical skills will help enhance our clients' operational processes. In this pivotal role, you will collaborate with senior team members to analyze customer operations, pinpoint inefficiencies, and contribute to data-driven recommendations. Your responsibilities will include gathering information, conducting structured analyses, and producing clear presentations and reports in conjunction with senior consultants and client teams.Key Responsibilities: • Support operational assessments across customer service, back-office workflows, and support processes. • Collect, validate, and analyze data from various sources, including performance metrics and interviews. • Assist in preparing insightful reports, dashboards, and presentations for stakeholders and clients. • Engage in meetings, workshops, and interviews with customer operation teams. • Monitor ongoing performance metrics and follow up on actions taken. • Collaborate with project managers and senior analysts to meet project deadlines.
