Senior Business Analyst

At Sumerge, we pride ourselves on delivering outstanding solutions that meet the unique needs of our clients. As a Senior Business Analyst, you will be an integral member of our project delivery team, working collaboratively with customers, engineers, and sales personnel. Your role will be crucial in bridging the gap between technical and business domains, e…

We are looking for an experienced Fortinet Trainer to conduct engaging technical training sessions centered around Fortinet's suite of products and solutions. The ideal candidate will possess extensive hands-on experience with Fortinet technologies and a proven history of successful training delivery.Key Responsibilities:Facilitate structured training sessions on Fortinet solutions, including but not limited to FortiGate, FortiAnalyzer, and FortiManager.Tailor training content to accommodate diverse audience skill levels.Guide participants through system configuration, deployment, and troubleshooting processes.Provide ongoing support to learners, addressing questions and supplying follow-up resources.Deliver training sessions either virtually or on-site, based on client needs.

Job Overview:The Electrical Submersible Pump (ESP) Field Technician will be responsible for the installation, commissioning, and maintenance of ESP systems at various client oilfield locations. This role involves troubleshooting and repairing ESP equipment to ensure peak performance while conducting routine inspections and preventive maintenance on both ESP systems and their associated surface equipment.Key Responsibilities:Install, commission, and maintain Electrical Submersible Pump (ESP) systems at client oilfield sites.Perform troubleshooting, diagnostics, and repairs on ESP equipment to ensure optimal performance.Conduct routine inspections and preventive maintenance on ESP systems and associated surface equipment.Collaborate with engineering and operations teams to resolve technical issues and implement solutions.Document all service activities, maintenance records, and equipment performance reports accurately.Ensure compliance with safety protocols, company policies, and industry regulations during all field operations.Train and mentor junior technicians and field staff on ESP installation and maintenance procedures.Assist in the mobilization and demobilization of equipment and materials for field operations.Communicate effectively with clients to provide technical support and address service-related inquiries.Participate in continuous improvement initiatives to enhance service quality and operational efficiency.

Job Description:The Service Desk Specialist for Workplace Services and On-Site Support is pivotal in securing new business across diverse markets and sectors. This position demands a profound understanding of our Employee Experience Portfolio, which encompasses Experience Management, Service Desk operations, Workplace Collaboration, On-site Support, and Hardware Life Cycle Management. The ideal candidate will serve as a technical expert, an engaging presenter, and a trusted advisor to prospective clients. Responsibilities include translating complex client requirements into compelling value propositions and solutions that meet client needs while ensuring compliance with security standards.Key Responsibilities:Solution Design & Development: Architect robust, scalable, and secure End User Experience (EUX) solutions tailored to unique client requirements, selecting appropriate products from our Portfolio to optimize the user experience.Presales Support: Lead Subject Matter Expert (SME) in the presales process, collaborating with sales teams to qualify opportunities, develop proposals, and deliver engaging presentations and demonstrations.Technical Expertise: Maintain deep knowledge of the Employee Experience Portfolio and related technologies, staying updated on market trends and competitor offerings.Proposal Development: Assist in crafting high-quality proposals that include technical documentation, presentations, and cost estimates, ensuring they are comprehensive, competitive, and fulfill client requirements.Client Engagement: Interact with potential clients to understand their business challenges and technical needs, clearly articulating the value of proposed solutions and building strong relationships with key stakeholders.Competitive Analysis: Analyze competitive pricing and identify cost-effective solutions to maintain competitiveness.Solution Optimization: Enhance proposals to maximize scores and mitigate competitive advantages.Governance Understanding: Address internal priorities and governance effectively.

Job Overview: As a System Design / Solution Architect, you will be responsible for crafting robust system architectures and technical solutions that prioritize scalability, stability, and security, ensuring alignment with business objectives.Core Responsibilities: Develop high-level and low-level design architectures for systems and applications. Assess project requirements and convert them into actionable architectural solutions. Establish design standards and oversee technical governance. Architect system and service integrations, including APIs. Evaluate technical decisions and review deliverables from the development team. Collaborate with implementation teams to navigate and resolve architectural challenges. Maintain documentation of architecture and technical diagrams.

At Sumerge, our Technical Sales team drives innovation and creativity in crafting proposals that resonate with our clients. Collaborating closely with the Sales team, they design tailored solutions that ensure our clients remain at the forefront of industry advancements. Our team members are exceptional communicators, adept at understanding customer needs and shaping the future of their businesses.We seek candidates with a robust software development background, comprehensive knowledge of web technologies, and a collaborative spirit. As this role requires close interaction with engineering and sales teams, strong teamwork skills are essential for creating bespoke solutions.Key Responsibilities:Serve as a technical consultant to customers, identifying their needs and recommending optimal solutions, while ensuring there is adequate support for implementation.Guide both prospective and current clients through their digital transformation journeys, simplifying complexities and addressing potential technical challenges.Advise on enterprise architectures and platforms to successfully deploy complete solutions leveraging Sumerge’s tools and technologies.Collaborate with product management and engineering teams to remain informed about industry trends and to enhance Sumerge’s offerings.Partner with the Sales team to explore additional business development opportunities within client organizations.Assist in responding to requests for information, quotations, and proposals alongside the Account Manager, providing customer training as necessary.

Position Overview:We are on the lookout for a talented Full-Stack .NET 7 Engineer to join our dynamic team remotely from the vibrant city of Cairo. The ideal candidate will bring 3-5 years of robust experience in software development, with a strong grasp of modern .NET technologies, Clean Architecture principles, and Domain-Driven Design (DDD). Your expertise in building scalable and maintainable enterprise applications will be crucial in this role.Key Responsibilities:Design, develop, and maintain high-performance applications utilizing .NET 7 and newer versions.Apply Clean Architecture principles to ensure robust software design.Implement Domain-Driven Design (DDD) methodologies in system architecture.Create RESTful APIs and backend services to facilitate application functionality.Utilize CQRS pattern for building scalable and maintainable solutions.Leverage MediatR for decoupled communication within your applications.Employ FluentValidation for effective request and domain validation.Work proficiently with relational databases, including PostgreSQL (PSQL) and SQL Server.Develop frontend components using Angular for Qiyas projects and Next.js or React for Strategy projects.Write clean, testable, and well-documented code.Engage in code reviews and contribute to technical discussions.Collaborate with cross-functional teams within an agile environment.Requirements:Technical Requirements:Proven experience with .NET 7 and above.Strong understanding of Clean Architecture, Domain-Driven Design (DDD), CQRS, MediatR, and FluentValidation.Experience in developing scalable APIs and microservices architecture is advantageous.Database Skills:Proficiency in PostgreSQL (PSQL) and SQL Server.Strong knowledge of database design, optimization, and indexing.Frontend Skills:Solid experience with Angular (mandatory for Qiyas track).Proficiency in Next.js or React (mandatory for Strategy track).Qualifications:Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).3-5 years of professional software development experience.Strong analytical and problem-solving abilities.Experience working remotely and independently managing deliverables.Excellent communication skills.Nice to Have:Experience with Docker and containerization.Familiarity with CI/CD pipelines.Experience in cloud platforms such as Azure or AWS.Knowledge of unit testing and integration testing practices.

About Octopus by RTGOctopus by RTG, a division of Robusta Technology Group, specializes in connecting top-tier tech talent with leading organizations across the MENA, GCC, Europe, the US, and Canada. Our mission is to empower growth, innovation, and excellence by establishing long-term partnerships between skilled professionals and innovative companies.Key ResponsibilitiesLead Comprehensive Testing: Design, plan, and execute thorough manual and automated testing strategies to ensure superior software quality throughout the development lifecycle, addressing both functional and non-functional requirements.Automation & Manual Testing: Create, maintain, and execute robust automated test scripts and frameworks, alongside meticulous manual testing to identify elusive bugs and edge cases.Bug Detection & Reporting: Exhibit exceptional attention to detail in identifying, documenting, and tracking defects, ensuring clear communication and efficient resolution of issues.Quality Leadership: Act as the senior point of contact for all quality-related initiatives, guiding a team of QA engineers and analysts in best practices for testing, defect prevention, and ongoing process enhancement.Client Engagement: Confidently lead discussions with clients regarding quality standards, test results, and defect management, translating technical findings into actionable business insights.Test Strategy Development: Architect and refine testing strategies, including risk-based testing approaches and regression testing plans, ensuring alignment with project goals and timelines.Collaboration & Mentorship: Collaborate closely with cross-functional teams to achieve quality objectives while mentoring junior QA staff and fostering a culture of quality across the organization.Continuous Improvement: Stay updated on emerging testing tools and methodologies, driving innovation in QA processes and advocating for the adoption of new technologies to enhance testing efficiency and effectiveness.

About dopaydopay is at the forefront of transforming payroll disbursement, providing businesses with an efficient, cost-effective, and secure method for managing corporate accounts and employee payments using Mastercard prepaid cards. Our clientele spans from small and medium enterprises to large corporations, all united by the common goal of modernizing payroll processes.Key Responsibilities:- Conduct thorough research to identify potential clients within targeted sectors.- Initiate engagement with key decision-makers through email, phone, and LinkedIn outreach.- Qualify leads and coordinate meetings for the sales team.- Ensure accurate maintenance of lead data and follow-up actions within HubSpot CRM.- Work collaboratively with sales and marketing teams to enhance outreach strategies.

About Octopus by RTGOctopus by RTG serves as the technology hiring and outsourcing division of Robusta Technology Group. Our mission is to connect outstanding tech professionals with leading organizations throughout the MENA, GCC, Europe, the US, and Canada. We are committed to fostering long-term partnerships that drive growth, innovation, and excellence by aligning exceptional talent with premier opportunities.As a Senior QA Engineer, you will be responsible for crafting and executing comprehensive software testing strategies for various essential customer-facing and internal applications. The ideal candidate is self-motivated, innovative, and proactive, thriving in a dynamic, fast-paced environment that encompasses multiple platforms and a distributed architecture. You will collaborate closely with developers, project managers, DevOps engineers, and other stakeholders to ensure quality across the software development lifecycle.

As a Customer Activation Specialist at dopay-8, you will play a pivotal role in guiding customers through the activation process, particularly focusing on small and medium enterprises (SMEs). Your primary objective will be to ensure a seamless onboarding experience by assisting clients with setup, addressing technical inquiries, and enabling them to utilize our services effectively. This position will involve collaboration with various teams including sales, customer success, and support to enhance the activation journey.Key Responsibilities:Onboarding Support: Collaborate with new customers to navigate the activation process, ensuring they are fully prepared to use our services.Technical Assistance: Offer troubleshooting and technical support during the activation phase, resolving product-related challenges.Training & Educational Support: Conduct product demonstrations, tutorials, and training sessions to empower customers to maximize their use of our platform.Issue Resolution: Tackle customer challenges during the activation process and liaise with other departments to ensure quick resolutions.Effective Communication: Establish clear lines of communication with customers throughout the activation process, setting expectations, providing updates, and fostering trust.Documentation: Maintain accurate records of individual customer progress.Feedback Analysis: Gather and assess customer feedback to identify improvement areas in the activation process and make recommendations for enhanced customer experience.Team Coordination: Collaborate closely with sales and customer success managers to facilitate a smooth transition from sales to activation, ensuring long-term success for our clients.Follow-Up & Engagement: Monitor customer engagement, ensuring they are making full use of the service and are satisfied, while providing additional support as needed.Retention Initiatives: Encourage clients to participate in referral programs and develop retention strategies for clients who may be at risk of churn.

Join Mercier Consultancy, a leader in gaming support, as we present an exciting opportunity for an Arabic Gaming Support Specialist. This position is based in the vibrant city of Sofia, Bulgaria, and includes fully paid relocation assistance. In this role, you will be instrumental in providing backend support to Arabic-speaking gamers, ensuring they enjoy a seamless and engaging gaming experience.If you have a passion for gaming, strong technical skills, and a commitment to exceptional customer support, this role is your chance to excel!Key ResponsibilitiesOffer backend technical assistance to Arabic-speaking gamers via various communication channels.Identify and resolve technical issues affecting gameplay and user accounts.Collaborate with development teams to troubleshoot complex problems and enhance gaming services.Accurately document all support interactions.Monitor system performance and report bugs or glitches as needed.Stay updated on the gaming platform, features, and updates.

Role overview Sutherland seeks an IT Help Desk Specialist in Cairo to support clients with their technical needs. This position acts as the first contact for users, answering questions and troubleshooting issues so clients can stay productive. What you will do Handle client inquiries and technical concerns as the initial support contact Identify and resolve problems related to hardware, software, and networks Walk users through solutions and keep clear records of each support interaction Strive to deliver a helpful and smooth support experience for every client Requirements Interest in technology and IT support Clear communication and strong problem-solving abilities Openness to learning and developing new technical skills Located in Cairo

Your Role:You will serve as the primary liaison for our esteemed customers and partners, ensuring their needs are promptly addressed.Proactively manage incoming support tickets within the established SLA, emphasizing clear communication, expectation management, and timely follow-ups to deliver an outstanding customer experience.Keep customers informed throughout the ticket lifecycle by sharing timely updates and next steps, even during investigations.Take complete ownership of the ticket lifecycle; if an issue cannot be resolved independently, you will collaborate with internal teams to ensure a resolution.Analyze markup languages and application logs to assist the development team in identifying and resolving product bugs.Work collaboratively across departments to champion customer needs effectively.

Join EVA Pharma, a distinguished leader in the pharmaceutical industry, dedicated to advocating for health and well-being as an essential human right. As a certified best workplace, we prioritize cultivating a supportive and innovative atmosphere for our team members.Job SummaryWe are on the lookout for a seasoned and strategic Market Access Lead – Oncology & Immunology to enhance our team. This pivotal role is essential in ensuring that EVA Pharma’s Oncology and Immunology portfolio secures optimal patient access and reimbursement. The successful candidate will spearhead market access strategies, engage with key stakeholders, and advocate for the value of our therapies across varied healthcare systems.Key ResponsibilitiesDevelop and implement sophisticated market access strategies for EVA Pharma’s Oncology and Immunology offerings.Oversee the creation of value dossiers, HTA submissions, and reimbursement negotiations.Facilitate cross-functional collaboration with Medical Affairs, Regulatory, Commercial, and Governmental Affairs teams.Establish and nurture robust relationships with payers, policymakers, healthcare providers, and patient advocacy organizations.Keep abreast of healthcare policy, reimbursement trends in Oncology and Immunology, and competitive dynamics to proactively address challenges and seize opportunities.Support evidence generation initiatives, including real-world data and Health Economics and Outcomes Research (HEOR) studies, to reinforce product value propositions.Lead and develop a team of market access professionals, offering coaching, performance evaluations, and career advancement opportunities.Promote a collaborative and high-performance culture within the team.Monitor and report on market access performance metrics to facilitate continuous improvement.

Job Title: Captain (Commander)Nationality Preference: Egyptians preferredJob Purpose:As the Captain, you will hold the ultimate command authority over flight operations. Your primary responsibility is to guarantee the safety, security, and efficiency of all flight operations, crew, passengers, and cargo, adhering strictly to national, international, and company regulations. You will serve as the final decision-maker from the moment you report for duty until the flight is successfully completed.

Our MissionWe are currently searching for an exceptional AI Product Delivery Manager to serve as the critical link between our partners in the Agriculture, Legal, and Pharmaceutical sectors, and our elite team of Data Scientists and Developers. In this strategic role, you will ensure that our high-potential talent produces commercial-grade solutions that effectively address real business challenges. You will be the architect of the 'Translation' layer within our ecosystem.Key Responsibilities:Client Management: Be the primary liaison with our partners, adeptly converting their ambiguous business challenges into clear technical backlogs and specifications.Squad Leadership: Oversee the daily operations of our technical squads, ensuring that the 'Engine'—comprising our data scientists and developers—delivers projects on time, meets specifications, and upholds our standards of 'Extreme Ownership.'Delivery Lifecycle: Manage the comprehensive lifecycle of new AI services, from initial scoping and data assessment through to final deployment, taking full responsibility for the 'Definition of Done.'Gap Detection: Recognize when the technical team is veering into theoretical realms and proactively guide them back to practical business realities. Your mentorship will be crucial.

The Commercial Strategy Lead plays a crucial role in our organization, steering the formulation and implementation of strategic commercial initiatives designed to maximize profitability and fulfill organizational objectives across all business units. This position necessitates extensive collaboration across various departments to synchronize operational processes, refine commercial tools and procedures, and stimulate business growth.Key Responsibilities:Commercial Plan Development:● Spearhead the design and execution of detailed commercial plans that align with the company’s profit and loss (P&L) targets.● Ensure plans are strategically robust and effectively executed.● Partner with multiple departments to guarantee seamless execution of strategic initiatives.● Promote teamwork and effective communication throughout the organization.Performance Monitoring and Analysis:● Consistently track, analyze, and report on performance metrics against established benchmarks.● Pinpoint areas for enhancement and implement corrective measures.● Utilize analytics to bolster strategic planning and decision-making.● Provide data-driven insights that shape business strategies.Enhancing Operational Processes:● Collaborate closely with sales and business units to refine sales processes and enhance funnel efficiency.● Apply best practices to optimize sales performance.● Work with the product team to bolster product efficiency and effectiveness.● Ensure product improvements align with commercial objectives.Demand Acquisition Strategy:● Formulate and execute various demand acquisition initiatives.● Collaborate with performance marketing, sales, and other relevant departments.● Continuously evaluate market needs, trends, and competition.● Identify and align new business opportunities with organizational goals.● Develop strategies to sustain a competitive advantage in the market.

Join Contentsquare, a pioneering experience intelligence platform that empowers organizations to understand every facet of their customers’ digital journeys. Our adaptable and robust platform provides deep insights, enabling businesses to enhance their online presence and customer interactions.As a recognized leader in experience analytics, we operate across 15 global offices and are committed to continuous growth. We seek innovative team members who are eager to make a significant impact and help us scale our operations.At Contentsquare, we foster an inclusive workplace that promotes learning and success for all. Our community comprises bold, empathetic, and intentional individuals. We invite you to collaborate with us in simplifying the complex for our clients, their customers, and each other.Important note: Beware of scammers impersonating Contentsquare. We will never request payment or contact you through random messages. For more details, visit our careers blog.#LI-FB1In our Data Infrastructure team, we manage billions of events daily and analyze hundreds of terabytes of data in real time.We are actively seeking both mid-level and senior engineers to join our passionate and skilled team, tasked with designing and developing the next generation of our data architecture, delivering real-time insights at an unparalleled scale.Your daily responsibilities will include:- Leading large-scale projects that involve intricate systems utilizing cutting-edge technologies.- Innovating smart data formats and efficient data exchange methods to enhance product functionality while optimizing cost and performance.- Elevating the team's expertise by introducing new ideas and mentoring fellow developers, leveraging various open-source technologies such as Scala, Go, Kafka, and ClickHouse.Why join Contentsquare's Data Engineering team?- Engage in diverse and exciting projects that will transform analytics and user experience through big data.- Challenge yourself by developing distributed infrastructures in a fast-paced, data-intensive environment.- Benefit from an atmosphere where you can be a technical authority in your areas of expertise, while taking on responsibilities in strategic corporate initiatives and collaborating with peers.

Envision Employment Solutions is actively seeking a talented Accountant for one of our esteemed partners, a prominent multinational healthcare provider.About Us:Are you prepared to revolutionize primary care by becoming a vital member of an innovative in-house accounting team? If you share our belief in the transformative potential of technology in enhancing primary care, we invite you to join our mission!Key Responsibilities:Review, classify, and document all business transactions, including accounts payable, accounts receivable, fixed asset management, and bank account reconciliations.Assist in the preparation of monthly and annual financial statements in compliance with German GAAP (HGB).Conduct thorough account reconciliations, including inter-company accounts.Manage and maintain the general ledger (G/L) accounting processes.Coordinate and execute payment runs.Support the preparation of annual financial statements.Act as a point of contact for accounting matters, representing your area of expertise.Qualifications:Completed vocational training as an accountant, tax clerk, certified accountant (m/f/d), or an equivalent commercial qualification.Exceptional communication skills in both German (C1) and English (B2).A minimum of 3 years of professional accounting experience; experience in the healthcare sector is advantageous.In-depth knowledge of relevant commercial and tax regulations, including accounting law, the German Commercial Code (HGB), and VAT law (UStG).Proficiency in MS Office, particularly Excel.Familiarity with DATEV is a plus.Ability to work independently, responsibly, and with meticulous attention to detail.A collaborative team player with excellent communication abilities.Work Environment:Flat hierarchies and a cooperative work atmosphere.Attractive remuneration package.Flexibility to work remotely.Flexible working hours with significant autonomy.25 days of annual leave.