Tech Lead

As a Tech Lead at blink, you will play a pivotal role in steering and nurturing a team of talented developers. Your primary responsibility will be to ensure the technical viability of project designs and to facilitate critical technical decisions. Collaborating closely with product managers, product owners, and various stakeholders, you will define project g…

Join our dynamic team at Jobs for Humanity as a Technical Support Specialist. In this role, you will be the first point of contact for our customers, providing exceptional support and troubleshooting assistance. Your expertise will help clients navigate our products effectively and resolve any technical issues they may face.We are looking for someone passionate about technology and customer service, with a keen ability to communicate complex information clearly and concisely. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!

Job SummaryJoin our dynamic team at Sumerge as a Solution Engineer, where you'll play a pivotal role in designing and implementing customized solutions that empower our clients to excel in their industries. Collaborating with both Sales and Engineering teams, you will interpret client requirements and turn them into scalable solutions that deliver tangible business results.We are looking for a candidate with a robust background in software development, pre-sales, or solution architecture, paired with a strong understanding of web technologies. You should be an excellent communicator who thrives at the intersection of technology and business, guiding our clients confidently through their digital transformation journey.Key ResponsibilitiesLead the technical consulting process for assigned clients by understanding both explicit and implicit needs, recommending tailored solutions, and providing ongoing support to ensure sustained success.Facilitate customer journeys through digital transformation by simplifying technology adoption, resolving potential technical challenges, and reinforcing Sumerge’s reputation as a trusted partner.Contribute to the design and endorsement of enterprise architectures and platforms utilizing Sumerge technologies to deliver scalable, efficient, and business-oriented solutions.Engage with product management and engineering teams to remain up-to-date with industry trends and provide insights that drive solution improvements and competitive advantage.Collaborate closely with the Sales team to identify and pursue new opportunities within existing accounts, enhancing client relationships and supporting revenue growth.Deliver articulate, structured, and engaging technical presentations and demonstrations that integrate solution features with pertinent industry knowledge to foster client confidence and facilitate informed decision-making.Oversee the preparation of proposals and responses to RFPs, RFIs, and RFQs, crafting accurate, compelling, and client-aligned technical content that boosts our win rates. RequirementsBachelor’s degree in Computer Science, Computer Engineering, or a related field.Demonstrated experience in solution engineering, pre-sales, or technical consulting; familiarity with Banking, Telecom, or Government sectors is a plus.Deep knowledge of software development and web technologies.Exceptional communication and presentation skills in English; proficiency in Arabic is preferred.Team-oriented, client-centric, and adept at problem-solving.Proficient in drafting proposals and technical documents.

We are seeking a highly skilled Senior Application Support Engineer to provide exceptional technical support for complex application issues, ensuring seamless business operations.Deliver advanced technical support for intricate application challenges, guaranteeing quick resolutions to minimize business disruptions.Thoroughly analyze and troubleshoot both functional and technical issues within supported applications, taking full ownership until resolution.Oversee incident and service requests while ensuring compliance with established service level agreements (SLAs).Conduct root cause analysis on incidents, documenting findings to facilitate future reference and improvement.Collaborate with cross-functional teams to effectively address and resolve application-related issues, enhancing overall system performance.Create and maintain comprehensive technical documentation, including user and troubleshooting guides, to support the team and users.Regularly perform software updates, patches, and maintenance on production applications to ensure optimal functionality.Provide training and mentorship to junior team members and other staff, fostering their technical skills.Proactively monitor application performance and availability, implementing measures to ensure high uptime.Participate in on-call support rotation as necessary, responding to urgent operational issues.

Join Sutherland as a Technical Customer Support Specialist and be the first point of contact for customers seeking technical assistance. In this role, you'll assist customers with troubleshooting software and hardware issues, providing solutions that enhance their experience. Your expertise will help in building customer loyalty and satisfaction.

Job Purpose:As a Senior Technical Talent Acquisition Specialist, you will play a key role in strategically sourcing, attracting, and hiring elite technical talent that fuels our company's innovation and growth. Your expertise in talent acquisition will enable you to identify and engage highly skilled candidates, ensuring a recruitment process that aligns perfectly with our business objectives. You will collaborate closely with hiring managers to fully understand their requirements, devise effective recruitment strategies, and employ advanced sourcing techniques to create a strong pipeline of qualified candidates. By building robust relationships and staying informed about industry trends, you will greatly influence the development of our technical teams and contribute significantly to the overall success of the organization.Responsibilities: Oversee and manage the entire interview and selection process, including screening calls, assessments, and in-person interviews using specialized platforms. Utilize our Applicant Tracking System (ATS) to evaluate candidate data, encompassing their credentials and contact details. Analyze specialized skills and qualifications to effectively screen IT resumes. Conduct pre-screening calls to assess applicants' capabilities. Participate in technology conferences and meetups to network with IT professionals as required. Perform job and task analyses to accurately document job responsibilities and requirements. Stay updated on emerging technological trends and products.

Advansys is a forward-thinking solutions provider dedicated to delivering innovative, modular, and sustainable technology solutions designed to optimize operations, enhance customer experiences, and facilitate business modernization. With a team of over 400 adept engineers, we cater to more than 100 enterprise clients across 14 nations. Our expertise spans a diverse range of premium services, including Business Automation, Industrial Digitization, Low-Code Development, Cloud Services, Warehouse Automation, and Strategic Outsourcing.Established in 2014, Advansys operates under the umbrella of the INTRO Group, a private conglomerate founded in 1980 with investments across various sectors, including oil and gas, real estate, specialized engineering, financial investments, food, and manufacturing.Job Responsibilities:Provide technical assistance for RAID systems, addressing issues related to SQL & PL/SQL queries, Hive DB, Apache Spark jobs, and Python automation.Monitor system performance and proactively pinpoint areas for optimization in data pipelines, SQL queries, and Spark jobs.Troubleshoot data system issues, including Spark jobs, Hive DB, and SQL/PLSQL processes to ensure minimal downtime.Collaborate with development and data engineering teams to implement bug fixes, performance enhancements, and system upgrades.Conduct root cause analysis for recurring issues and offer long-term solutions.Assist in the integration of data, ETL processes, and workflows, ensuring efficiency across systems.Automate common support tasks using Python scripting and SQL automation.Manage and troubleshoot issues related to distributed data processing platforms like Apache Spark, ensuring all data jobs function correctly.Document incidents, troubleshooting steps, and solutions to create a knowledge base for internal teams.Collaborate with cross-functional teams, including Data Engineers, Analysts, and Developers, to deliver timely and effective support.Assist with deployments and system upgrades to minimize disruptions to ongoing operations.

Join a leading provider of pump solutions that has successfully catered to diverse fluid transport requirements for over 40 years. Our company is renowned for delivering high-performance pumping systems tailored for the utilities, water management, infrastructure, agricultural, and industrial sectors. As the exclusive representatives for prestigious brands such as EBARA Pumps (Japan, Italy), CSF (Italy), and IMPO (Turkey), we supply a wide range of centrifugal, hygienic, progressive cavity, and deep well pumps, among others. Our extensive inventory ensures prompt delivery, while our commitment to quality allows us to meet both standard and customized needs for our clients.We are seeking passionate and skilled Sales Engineers to bolster our sales team. You will be directly responsible for achieving sales targets within your designated product lines and will contribute to the overall sales performance of our organization. Your role will encompass the following responsibilities:Actively promote and sell our comprehensive range of pumps and motors.Identify and engage potential clients to broaden our customer base.Upsell to existing customers to maximize sales opportunities.Respond promptly to incoming requests for quotes and proposals.Meet with clients to address inquiries and provide tailored solutions.Conduct effective pump selection based on customer requirements.Manage customer complaints and collaborate with after-sales support for service and maintenance.Ensure an exceptional customer experience for our clients.Assist management in marketing initiatives, including competitive analysis and participation in trade shows.

We are seeking a highly skilled Director of Technical Services to oversee maintenance operations and ensure the highest standards of service delivery. In this pivotal role, you will be responsible for developing and implementing maintenance strategies, managing technical teams, and driving continuous improvement initiatives. Your expertise will be crucial in optimizing operational efficiency and maintaining equipment reliability.

Join Maqsam: A Leader in AI-Powered SolutionsMaqsam is at the forefront of transforming customer experience in the MENA region with our innovative Arabic AI-powered Contact Center Solution. Our cutting-edge AI technology enables precise Arabic Call Transcription, insightful analytics, and unique AI modeling with our proprietary large language model (LLM), setting us apart in the industry.Your Role as a Solution SpecialistWe are seeking a dynamic Solution Specialist who thrives in a fast-paced sales environment, eager to convert conversations into tangible business opportunities. If you view sales goals as just the starting point and are driven by the potential to significantly enhance your earnings through commissions, you will fit right into our team.Key ResponsibilitiesGenerate and develop new business opportunities through proactive outreach, cold calling, networking, and strategic prospecting.Conduct in-depth discovery sessions to identify client needs and propose tailored solutions.Manage the entire sales process from initial contact through negotiation to closing.Establish and nurture long-term relationships while consistently exceeding sales targets.Qualifications We ValueA proactive sales professional with a strong drive for results and a passion for closing deals.Confident communicator, skilled in leading conversations and delivering compelling pitches.Technologically savvy, quick to learn new software and enthusiastic about sharing knowledge with others.Previous sales experience, particularly in outreach, prospecting, or SaaS, is highly advantageous.Experience with the Maqsam platform is a plus.What We OfferBecome part of an exceptional team at Maqsam, where your development is our priority. Here’s what you can look forward to:A collaborative and supportive workplace culture.Unlimited earning potential with uncapped commissions, where top performers can earn double their base salary.Competitive base salary complemented by a generous commission structure.Ownership of the complete sales cycle from prospecting to closing.An innovative product that is redefining customer experience in the region.Opportunities for personal and professional growth to elevate your career.Clear career advancement paths and genuine ownership of your sales deals.Fair compensation reflecting your contributions.A transparent culture that values open communication.Comprehensive health insurance and additional benefits.Be part of a growing SaaS company with seasoned professionals.Ready to take the next step in your career? Apply now to join Maqsam!

Join Lucidya as a passionate and customer-oriented Technical Customer Support Executive, where you'll be the first point of contact for our clients. Your mission will be to deliver exceptional technical support for our innovative AI-driven customer experience analytics platform. You'll tackle troubleshooting challenges, guide users through product functionalities, and collaborate with our engineering teams to ensure customer satisfaction and effective resolution of technical inquiries.The perfect candidate is enthusiastic about technology, possesses robust problem-solving abilities, and thrives in delivering superior customer service in a dynamic environment.Key ResponsibilitiesRespond efficiently to customer inquiries via phone, email, and chat, demonstrating technical expertise and professionalism.Troubleshoot and resolve technical issues relating to Lucidya’s platform.Assist customers in navigating product features, sharing best practices, and optimizing configuration settings for maximum benefit.Document and escalate complex technical issues to development or engineering teams for in-depth analysis.Keep comprehensive records of customer interactions, issues, and solutions in CRM systems.Work collaboratively with product, engineering, and quality assurance teams to relay customer feedback and advocate for enhancements.Help in developing and maintaining support documentation, FAQs, and knowledge bases.Stay informed about product updates, new features, and industry trends to provide accurate and useful guidance.

Sutherland seeks a Technical Support Customer Service Representative based in Cairo. This role acts as the first point of contact for customers needing technical assistance or information about products. Main responsibilities Troubleshoot technical problems for customers using phone, chat, or email Provide clear answers about product features and how to use them Handle customer questions and work to deliver a positive experience What helps in this role Interest in technology and learning new systems Strong communication and problem-solving abilities A focus on helping others and building trust with customers

Join EVA Pharma, a premier pharmaceutical organization committed to championing health and well-being as a fundamental human right. Celebrated as a top employer, we prioritize nurturing a supportive and innovative atmosphere for our employees. Job Summary:As the Finance Projects Lead, you will spearhead financial input and oversight for strategic, cross-functional endeavors, ensuring that financial considerations are integral to our business strategies. Collaborating closely with the CFO, you will transform complex business dialogues into actionable financial insights, guiding pivotal decision-making processes. Key Responsibilities:Direct and coordinate financial contributions to major projects including new business models, system/process enhancements, investments, and cost optimization, while managing timelines, deliverables, and key decision points.Create and sustain advanced financial models and decision-support tools encompassing revenues, margins, cash flow, and project economics.Provide high-quality management reporting, dashboards, and executive summaries that underscore risks, opportunities, and strategic trade-offs.Act as a financial business partner to Commercial, Sales, Marketing, Supply Chain, and other functions, ensuring financial discipline and scrutinizing assumptions.Promote effective communication and alignment between finance and non-finance stakeholders.Encourage continuous improvement and automation of finance processes, tools, and reporting.

As the Facility Management Lead at Nawy Real Estate, you will play a vital role in overseeing and managing all activities related to facility operations, ensuring that the built environment aligns with our organizational goals. This position emphasizes the importance of maintaining a safe, efficient, and sustainable facility that caters to the needs of our tenants and stakeholders.Key Responsibilities: Formulate and execute facility management strategies and protocols to boost operational efficiency. Supervise building maintenance, repairs, and routine inspections to uphold safety regulations and standards. Coordinate and oversee facility upgrades, renovations, and improvement projects from inception to completion. Ensure high-quality performance of facility services, including janitorial, landscaping, and security. Manage vendor and contractor relationships to guarantee the delivery of superior services and prompt response to maintenance requests. Monitor facility budgets, track expenses, and optimize resource allocation effectively. Conduct regular audits and assessments of facility operations to uncover opportunities for improvement and cost savings. Implement health, safety, and environmental policies across all facilities. Act as the primary contact for all facility-related inquiries and concerns from tenants and staff.

Join our dynamic team as a Digital Marketing Lead, where you will play a pivotal role in shaping our online marketing initiatives. We are looking for an innovative and results-driven individual to lead our marketing team in enhancing brand visibility, driving lead generation, and boosting customer engagement.Role Overview: As the Digital Marketing Lead, you will be responsible for developing and executing digital marketing strategies that align with our business objectives. Your leadership will be critical in guiding a talented team towards achieving excellence in various marketing campaigns.Key Responsibilities:Formulate and implement comprehensive digital marketing strategies that align with our business goals.Lead, mentor, and manage the digital marketing team to ensure successful execution of campaigns.Oversee multi-channel campaigns including SEO, PPC, email marketing, social media, and content marketing.Manage budgets effectively and optimize spending based on performance analytics and ROI.Analyze performance metrics and prepare insightful reports for stakeholders to inform strategic decisions.Collaborate with cross-functional teams such as sales, product, and creative to maintain cohesive messaging and brand consistency.Stay updated with the latest digital marketing trends, platforms, and technologies to keep Talent 3600 competitive in the market.

Join Veeam, the premier Data and AI Trust Company, dedicated to empowering organizations to fully understand, secure, and enhance their data and AI capabilities. As a leader in data resilience and security posture management, Veeam is uniquely positioned at the intersection of identity, data, security, and AI risk. With our headquarters in Seattle and a presence in over 30 countries, we safeguard the operations of more than 550,000 customers globally. Together, we will forge ahead fearlessly, fostering growth, learning, and making a significant impact for some of the world’s most prominent brands. Position: Technical Account Manager for EgyptLocation: Cairo, Egypt At Veeam, we are passionate about ensuring that businesses have complete control over their data 24/7. Our solutions encompass data backup, recovery, portability, security, and intelligence. As we continue to innovate and lead in data resilience, we invite you to be part of our journey, making a meaningful difference for major brands globally.Role OverviewThe Technical Account Manager (TAM) plays a crucial role in providing proactive support and management throughout Veeam implementations and beyond. Your mission as a TAM is to help clients unlock the full potential of Veeam’s products and services, serving as a trusted advisor.The TAM is a technical expert responsible for all planning, architecture, coordination, and management of post-sales technical engagements.Your focus will be on architecting and managing availability solutions, which include data protection and monitoring. You will possess expertise in Data Management, Data Analytics, Business Continuity, Data Center operations, Cloud computing, Operating Systems, Networking, Storage, and Virtualization.Key ResponsibilitiesDeliver and consult on services to ensure Veeam Software solution design and deliverables are achieved.Provide comprehensive project guidance, including project plans, schedules, communication strategies, resource allocation, and status updates.Assist in the assessment and design of solutions, as well as addressing post-installation challenges.

ServiceNow Solution Lead Developer About the Role As a ServiceNow Solution Lead Developer, you will play a pivotal role in shaping and delivering innovative solutions tailored to meet our clients' diverse needs. Your expertise in crafting compelling narratives and presentations will be essential in developing persuasive proposals that resonate with stakeholders. You will lead cross-functional teams, manage relationships, and ensure seamless execution of solutions from ideation to rollout.Your Key ResponsibilitiesClient-Centric Vision: Articulate and convey a vision that prioritizes client satisfaction through effective storytelling and advanced presentation skills.Business Communication: Exhibit strong written communication skills, ensuring clarity and focus on business objectives.Competitive Analysis: Assess market dynamics, understand pricing pressures, and identify cost optimization opportunities to deliver competitive solutions.Solution Optimization: Enhance scoring and mitigate competitive advantages through strategic solution optimization.Internal Priorities: Align with and address internal governance and priorities.Requirements Analysis: Conduct thorough requirements analysis to identify service components, standard offerings, and potential service gaps.Leadership: Foster collaboration within teams to achieve shared goals, while managing both internal and external stakeholder communications.Commercial Acumen: Possess a deep understanding of commercial aspects, including terms and conditions and contractual negotiation.Financial Analysis: Perform detailed financial assessments, including pricing and cost analysis, and develop internal business cases.Coaching and Mentoring: Provide guidance and mentorship to colleagues to enhance their skills and capabilities. We promote a work culture where everyone can bring their authentic self, advocating for equity, diversity, and inclusion as part of our daily operations.

This M&A Research Lead position is based in Cairo, Cairo Governorate, Egypt. The role centers on guiding research and analysis to support investment decisions throughout the deal process. As part of Infomineo’s team, the M&A Research Lead connects complex data with practical recommendations, ensuring clients receive insights that inform their strategies and align with their objectives. What you will do Direct research projects focused on business and investment questions for clients. Identify and evaluate M&A opportunities, including potential acquisition targets. Analyze markets, competitors, and financials within the context of M&A transactions. Build valuation analyses, financial models, and frameworks to support investment decisions. Contribute to commercial due diligence by providing data-driven analysis and challenging assumptions. Summarize findings into clear, actionable recommendations for clients. Lead and mentor a team of analysts to ensure high-quality work. Act as a primary contact for clients and senior stakeholders. Oversee multiple workstreams to deliver results on time and with reliability. Requirements Master’s degree in Finance, Strategy, Business, or a closely related field. 6–10+ years of experience in M&A, Corporate Development, Investment Banking, or Strategy Consulting with direct transaction involvement. Demonstrated ability to manage all phases of the deal lifecycle. Strong familiarity with research databases. Fluent English, plus proficiency in French or Arabic. Key skills Strategic mindset and advanced financial analysis abilities. Skill in turning market research into practical, client-focused recommendations. Infomineo is a global research firm with a presence in Cairo, Casablanca, Mexico City, Dubai, and Barcelona. The company works with consulting firms, Fortune 500 companies, and government organizations, offering services in AI and Data Advisory, Next-Gen Insights, and Resource Scaling. Infomineo’s work is supported by a proprietary AI orchestrator and a vast library of case studies and database subscriptions.

Role overview Talent 360 is seeking a Technical Recruiter with experience in the banking sector. This is a full-time, on-site role based in Cairo, Egypt. The recruiter oversees the entire hiring process for both technical and non-technical positions, covering everything from sourcing candidates to final selection. Main responsibilities Collaborate with hiring managers to define job requirements and expectations. Build and maintain pipelines of qualified candidates for immediate and future hiring needs. Support candidates through each stage of the recruitment process, focusing on clear communication and a positive experience. Track hiring trends and recruitment practices in the banking industry to refine recruitment strategies. Location This position is based on-site in Cairo, Cairo Governorate, Egypt. Regular presence in the office is required.

Sarmad is seeking a seasoned Technical Delivery Manager to spearhead the planning, execution, and successful delivery of high-quality product features. The ideal candidate is a detail-oriented professional with a profound understanding of the software development lifecycle and hands-on experience with Jira and coordinating cross-functional teams.Key Responsibilities:Oversee the entire delivery process across various product teams.Guarantee that all deliverables adhere to quality standards and timelines.Collaborate effectively with developers, designers, business analysts, and QA to optimize resource allocation and enhance team performance.Establish, refine, and enforce delivery processes to achieve predictable and repeatable outcomes.Utilize Jira to maintain comprehensive control and visibility, leveraging its full capabilities for issue tracking, reporting, dashboards, workflows, and automation.Clearly communicate delivery plans and progress to internal stakeholders and clients.Identify potential delivery risks and proactively implement mitigation strategies.