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Experience Level
Entry Level
About the job
The TechOps & Support Engineer at Sumerge plays a key part in maintaining technical operations for the company’s platforms. This role centers on supporting day-to-day system functionality and ensuring smooth performance across all technical environments.
What you will do
Oversee daily technical operations and manage system integrations
Collaborate with cross-functional teams to troubleshoot issues
Identify areas for operational improvement and help implement better practices
Contribute to the reliability and consistent performance of Sumerge’s platforms
Location
This position is based in Cairo, Cairo Governorate, Egypt.
Role overview The TechOps & Support Engineer at Sumerge plays a key part in maintaining technical operations for the company’s platforms. This role centers on supporting day-to-day system functionality and ensuring smooth performance across all technical environments. What you will do Oversee daily technical operations and manage system integrations Collabor…
Who Are We?Welcome to Foodics! We are a pioneering restaurant management ecosystem and payment technology provider, headquartered in Riyadh with a presence in five countries, including the UAE, Egypt, Jordan, and Kuwait. Since our inception in 2014, we have been serving customers and partners in over 35 countries worldwide. Our cutting-edge products have successfully processed over 6 billion orders, establishing Foodics as one of the fastest-growing SaaS companies from the MENA region. Our recent funding round raised $170 million, marking the largest investment in SaaS in the MENA region, enhancing our innovation to better serve business owners.Your Role:Engage with potential customers through real-time phone and web inquiries via our website and various communication channels to educate them about our products and services.Initiate cold calls to cultivate new sales opportunities, transitioning leads to the sales team once qualified.Follow up on leads via phone and email to arrange meetings between prospects and the Foodics sales team, ensuring all leads are entered into our CRM system.Address inquiries and navigate objections to successfully schedule sales demos.Build and maintain relationships with prospects by clearly articulating our value proposition and addressing their concerns effectively.Represent Foodics confidently, establishing our authority in the market and enhancing the prospect's perception of our brand.Develop rapport over the phone, backed by strong credibility.Collaborate closely with the sales operations team to expedite the sales cycle and expand our reach into targeted accounts.Contribute to marketing initiatives by supporting online, direct mail, and other marketing campaigns.What We Seek:A Bachelor’s degree in Communications, English, or a relevant business field.1-2 years of experience in customer service and/or sales preferred; however, passionate individuals interested in SaaS sales will be considered.Confidence in handling calls and conducting cold outreach.Exceptional customer service skills with a resilient attitude toward rejection.Experience in the hospitality industry is an added advantage.Familiarity with Salesforce or other CRM systems is beneficial.Fluency in Arabic and English is mandatory; proficiency in additional languages is a plus.Strong organizational skills and meticulous attention to detail.A commitment to continuous learning and professional growth.A self-motivated individual capable of working independently and managing multiple projects simultaneously.Adaptability to thrive in a fast-paced and dynamic work environment.
Join talent3600 as a Sales Manager and lead our dynamic sales team towards achieving ambitious growth targets. You will be responsible for developing innovative sales strategies, mentoring team members, and fostering cross-functional collaboration to drive performance. Your leadership will be vital in setting quotas, forecasting sales, and ensuring our team is equipped with the necessary skills to excel.Key Responsibilities:Strategy & Planning: Set quotas, allocate sales targets, and forecast accurately. Develop sales strategies based on data insights that align with company growth objectives. Monitor performance trends and proactively adjust plans.People Development & Leadership: Coach and mentor the sales team to enhance their performance. Design and implement ongoing training programs focused on consultative selling, objection handling, and closing techniques. Oversee recruitment and onboarding of new sales hires.Pipeline & Process Management: Maintain pipeline health through regular deal reviews and performance tracking. Ensure integrity and accuracy of CRM data. Continuously optimize sales processes to improve conversion rates and efficiency.Cross-Functional Collaboration: Work closely with Marketing to enhance lead quality and conversion rates. Collaborate with Product teams to align offerings with customer needs. Partner with Finance on pricing strategies and commission structures.Team Enablement & Focus: Eliminate operational barriers that distract from selling activities. Foster a high-performance environment that encourages focus on revenue-generating tasks.
Join Sutherland as a Technical Customer Support Specialist and be the first point of contact for customers seeking technical assistance. In this role, you'll assist customers with troubleshooting software and hardware issues, providing solutions that enhance their experience. Your expertise will help in building customer loyalty and satisfaction.
Envision Employment Solutions is on the lookout for a skilled Data Operations and Support Engineer to join our esteemed partner, a renowned global leader in IT Services and Consulting.Job SummaryThe Data Operations and Support Engineer will play a crucial role in ensuring the seamless operation and support of enterprise data platforms and integrations. This includes monitoring, troubleshooting, and maintaining production workflows across various systems such as SAP PO, Informatica, and Cloudera, while upholding data integrity and ensuring timely issue resolution.Key ResponsibilitiesOversee the end-to-end implementation of data strategies to support enterprise data management functions.Utilize supporting tools and logs to identify and present root causes of data issues across different functions.Manage the processes of production data operations, deployments, documentation, and data population to ensure compliance with corporate data management standards.Collaborate closely with data functions to ensure all support processes adhere to bank policies, internal controls, data protection legislation, and relevant industry standards.Identify opportunities for process efficiency and improvement, proposing and implementing data automation initiatives.Foster strong collaborative relationships with internal stakeholders, subject matter experts, clients, and vendors.Implement and oversee data backup, restore, and archiving solutions.Ensure data availability throughout its lifecycle.Monitor and manage the performance of data solutions, layers, and transactions.Align database standards from DBA to data support requirements across management layers.Support new data products and participate in new project initiatives.
Join Lucidya as a passionate and customer-oriented Technical Customer Support Executive, where you'll be the first point of contact for our clients. Your mission will be to deliver exceptional technical support for our innovative AI-driven customer experience analytics platform. You'll tackle troubleshooting challenges, guide users through product functionalities, and collaborate with our engineering teams to ensure customer satisfaction and effective resolution of technical inquiries.The perfect candidate is enthusiastic about technology, possesses robust problem-solving abilities, and thrives in delivering superior customer service in a dynamic environment.Key ResponsibilitiesRespond efficiently to customer inquiries via phone, email, and chat, demonstrating technical expertise and professionalism.Troubleshoot and resolve technical issues relating to Lucidya’s platform.Assist customers in navigating product features, sharing best practices, and optimizing configuration settings for maximum benefit.Document and escalate complex technical issues to development or engineering teams for in-depth analysis.Keep comprehensive records of customer interactions, issues, and solutions in CRM systems.Work collaboratively with product, engineering, and quality assurance teams to relay customer feedback and advocate for enhancements.Help in developing and maintaining support documentation, FAQs, and knowledge bases.Stay informed about product updates, new features, and industry trends to provide accurate and useful guidance.
Sutherland seeks a Technical Support Customer Service Representative based in Cairo. This role acts as the first point of contact for customers needing technical assistance or information about products. Main responsibilities Troubleshoot technical problems for customers using phone, chat, or email Provide clear answers about product features and how to use them Handle customer questions and work to deliver a positive experience What helps in this role Interest in technology and learning new systems Strong communication and problem-solving abilities A focus on helping others and building trust with customers
Scale Army Careers is looking for a Senior Executive Assistant to join the team in Egypt. This position supports the executive team by handling a range of administrative and organizational tasks. Role overview This role focuses on maintaining smooth daily operations for the executive group. Strong organization and a proactive approach are essential. The Senior Executive Assistant will help streamline workflows and improve productivity across the team. What you will do Coordinate schedules and manage calendars for executives Handle multiple tasks and shifting priorities efficiently Support communication within the team and with external contacts Contribute to a well-organized and productive work environment Requirements Exceptional communication skills Keen attention to detail Strong organizational abilities Experience managing several tasks at once
About dopaydopay is revolutionizing payroll disbursement by providing businesses with a faster, more cost-effective, and secure method of managing employee payments. Our innovative solutions are designed specifically for small to medium-sized enterprises (SMEs), enabling them to optimize their payroll processes while ensuring their employees have effortless access to funds via Mastercard prepaid cards.Job OverviewWe are on the lookout for a dynamic and driven SME Sales Executive to join our expanding sales team. In this pivotal role, you will focus on acquiring SME clients (with 1-149 employees) through proactive outreach methods such as cold calling, door-to-door visits, and local market assessments. Your primary objective will be to cultivate strong relationships with business owners and key decision-makers to effectively promote and sell dopay’s payroll solutions.Key Responsibilities:Prospecting & Lead Generation: Engage in cold calls, door-to-door visits, and local assessments to identify and connect with potential SME clients.Sales Pipeline Management: Qualify leads, maintain a robust pipeline of prospects, and facilitate opportunities through the sales funnel to successfully close deals.Solution Selling: Articulate and position dopay’s payroll solutions to meet the unique needs of small businesses, crafting tailored presentations that accentuate the value of our offerings.Client Relationship Management: Develop and sustain strong partnerships with SME owners, finance teams, and HR professionals to foster long-term collaboration.Field Sales Activities: Conduct regular in-person visits to prospects and clients, attending meetings and directly pitching dopay’s payroll solutions to decision-makers.Collaborative Sales Approach: Collaborate closely with the SME sales manager and internal teams to ensure client needs are met and deals are efficiently closed.CRM Utilization: Keep accurate records of sales activities, leads, and client interactions using the HubSpot CRM system to ensure visibility into sales progress.Market Research: Remain knowledgeable about local market trends, competitor offerings, and opportunities within the SME segment to maintain a competitive edge.Reporting & Performance Metrics: Regularly report on sales activities, performance metrics, and pipeline health to the SME sales manager.
Join Lesaffre as a Regional Sales Manager, where you will play a pivotal role in driving sales strategies and leading our regional sales team. You will be responsible for developing and executing effective sales plans, achieving revenue growth, and enhancing customer engagement across various sectors. Your leadership will be vital in fostering a high-performance sales culture that aligns with our business objectives.
Join dopay as a Sales Operations Manager, where you will play a critical role in developing, managing, and optimizing the operational strategies that drive our revenue growth. This position is pivotal in ensuring our sales organization operates efficiently, is informed by data, adheres to compliance regulations, and is equipped with the necessary tools and insights to achieve and surpass sales targets.Your primary responsibilities will encompass CRM administration, sales process design, analytics and reporting, maintaining pipeline integrity, collaborating on enablement, and enhancing performance optimization.Key ResponsibilitiesSales Infrastructure & Process OptimizationDesign and implement a comprehensive sales operating model, ensuring continuous refinement.Enhance workflows among Inside Sales, SME, Mid-Market, Enterprise, and SDR teams.Create clear documentation of processes, define handoff rules, SLAs, pipeline stages, and forecasting cycles.Promote best practices in qualification, data entry, meeting management, and follow-up processes.CRM & System OwnershipTake ownership of HubSpot and related tools, ensuring they serve as the single source of truth for pipeline management.Monitor deal stages, pipeline health, activity logging, and data accuracy on a daily basis.Enforce stringent management of leads, accounts, and opportunities.Collaborate closely with sales managers to maintain CRM integrity and accurate reporting.Data Insights & ReportingCreate dashboards and analytics to assess performance against targets across various teams.Conduct detailed analyses of conversion rates, cycle times, segment productivity, ACV trends, and win/loss metrics.Identify bottlenecks, drop-off points, and areas for efficiency improvements within the sales funnel.Provide insightful revenue reports to leadership on a weekly, monthly, and quarterly basis, along with actionable recommendations.Sales Performance & Funnel ManagementOversee the forecasting process, ensuring transparency in weekly and monthly revenue trends.Facilitate regular pipeline reviews, deal audits, and planning sessions.Accurately track lead sources, including Marketing, SDR, Prospecting, and Referrals, assessing their impact effectively.Ensure operational capacity aligns with dopay’s quarterly cardholder and company acquisition objectives.Enablement, Training & Continuous ImprovementUtilize data to identify performance gaps and address them proactively.Collaborate with Learning & Development to design effective training programs.Support the onboarding of new representatives through structured playbooks and capability development.Establish a feedback loop between Sales, Product, and Customer Success to enhance features and improve retention.Tooling, Automation & EfficiencyRecommend new tools or integrations that enhance productivity, visibility, and forecasting accuracy.
Join our dynamic sales team as a Sales Development Representative at Scale Army Careers. In this role, you will play a crucial part in driving our sales strategy by identifying new business opportunities and nurturing relationships with potential clients.We are looking for a motivated individual with a passion for sales and a desire to grow within the company. Your primary responsibilities will include researching leads, reaching out to clients, and scheduling meetings for our sales team. You will be instrumental in helping us achieve our ambitious growth targets.
Sales Cubicle seeks a Sales Development Specialist based in Cairo. The main focus of this position is to identify and qualify new business opportunities, reach out to potential clients, and contribute to building a reliable sales pipeline. Key responsibilities Find and qualify leads for new business opportunities Connect with potential clients to introduce Sales Cubicle’s offerings Support the sales team in building and maintaining a healthy pipeline Impact This role directly supports the company’s revenue goals by ensuring a steady flow of qualified prospects for the sales team.
As a Sales Manager at ssc-hr, you will play a pivotal role in driving our sales initiatives and achieving our business objectives. Your responsibilities will encompass comprehensive market research, developing strategic sales plans, and fostering strong customer relationships.Key Responsibilities:Market Research: Conduct thorough market research to pinpoint potential customers and evaluate market trends. Analyze competitor strategies and market conditions to formulate effective sales tactics.Sales Planning: Design and execute sales plans aimed at fulfilling company sales targets. Set clear performance benchmarks for the sales team and monitor their progress.Customer Relationship Management: Cultivate and sustain robust relationships with current and prospective clients. Address inquiries and provide detailed product information to enhance customer satisfaction.Product Knowledge: Maintain a deep understanding of our product offerings and effectively communicate their features and benefits.Sales Presentations: Craft and deliver compelling sales presentations to potential clients, emphasizing the unique selling propositions of our products.Quoting and Pricing: Generate precise and competitive price quotes while negotiating terms to achieve mutually beneficial agreements.Order Processing: Oversee the processing of sales orders, ensuring timely coordination with various departments for delivery.Sales Reporting: Prepare regular sales reports for management, focusing on key performance indicators and analyzing sales data for actionable insights.Trade Shows and Events: Represent ssc-hr at trade shows and industry events, networking with potential clients and partners.Collaboration with Other Departments: Collaborate with production, logistics, and other teams to meet customer needs and provide valuable feedback for product enhancement.Training and Development: Stay abreast of industry trends and sales techniques, and mentor junior sales team members as necessary.Budget Management: Manage the sales budget and monitor associated expenses to ensure financial efficiency.Continuous Improvement: Continuously seek avenues for enhancing sales processes and strategies, providing constructive feedback to management for overall business advancement.
Archer Solutions is on the lookout for a motivated and results-oriented Odoo Sales Specialist to spearhead our business growth initiatives and enhance ERP sales.This position is perfect for a consultative sales expert with a background in B2B software, SaaS, or ERP solutions that can effectively identify customer needs, conduct insightful discovery sessions, provide customized product demonstrations, and successfully close deals with clear scope alignment.The Odoo Sales Specialist will oversee the entire sales process — from generating leads and qualifying prospects to developing proposals, negotiating terms, closing deals, and ensuring a seamless transition to the delivery team.Key ResponsibilitiesGenerate and qualify new business leads through various strategies including outbound prospecting, networking, partnerships, and inbound inquiries.Engage in discovery sessions to thoroughly understand client operations, challenges, and specific ERP needs.Align business requirements with applicable Odoo modules and clearly outline project scope, assumptions, and exclusions.Conduct tailored Odoo demonstrations and create structured commercial proposals that reflect delivery feasibility.Manage the full sales cycle, including addressing objections, negotiating contracts, and finalizing agreements.Maintain precise records in the CRM, ensuring pipeline visibility, accurate forecasting, and diligent follow-ups.Facilitate a smooth transition to the implementation teams with comprehensive documentation of project scope and client commitments.
About the Role Talent3600 is hiring a Sales Team Leader in Cairo. This role leads the sales team, sets direction, and helps deliver on growth goals. The position shapes how the sales function operates and evolves.
Job Overview:Join our dynamic team as a Data Operations & Support Specialist, where you will play a critical role in managing data processes on a daily basis. Your expertise will ensure the reliability, performance, and quality of our data systems. The ideal candidate will possess advanced SQL skills, a solid grasp of operational support workflows, and hands-on experience in monitoring and troubleshooting database and batch processing environments.Primary Responsibilities:Oversee and manage daily data loads, ETL jobs, and scheduled batch processes to guarantee timely execution.Diagnose, analyze, and troubleshoot data-related issues and system errors, collaborating with technical teams for prompt resolutions.Ensure data availability, integrity, and quality to meet business reporting and analytics requirements.Develop and refine operational runbooks, document procedures, and standard operating processes for data support activities.Work closely with data engineering, analytics, and infrastructure teams to address and resolve complex incidents.Engage in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements.Support performance tuning of database queries and job optimization to enhance system efficiency.
Join Atia Ltd. as a Sales Partner, where you will play a pivotal role in driving sales strategies and building lasting client relationships. We are looking for dynamic individuals who are passionate about sales and have a proven track record of achieving targets in a competitive environment. Your expertise will help shape our sales approach and contribute to our company's growth.
Company OverviewElmenus stands at the forefront of the food discovery and ordering landscape, committed to facilitating memorable culinary experiences for our users. Our mission is to unveil the finest dishes in every city, offering a tailored platform that connects food enthusiasts with restaurants that resonate with their preferences. At Elmenus, we empower food lovers to explore an extensive array of cuisines while aiding restaurants in connecting with their most dedicated customers. Join us in revolutionizing the way people discover and savor food.Your Role as a Customer Support SpecialistDeliver outstanding customer support across multiple channels.Diagnose customer issues effectively and implement appropriate solutions.Promote a positive customer journey and cultivate lasting relationships.
Join Cross Border Talents as an English Customer Support Agent in Cairo, Egypt!We are seeking enthusiastic and dedicated individuals to provide exceptional customer support to English-speaking clients. In this role, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring their satisfaction.Key Responsibilities: Manage incoming calls while consistently meeting departmental standards and performance goals. Deliver expert advice and accurate information to customers. Utilize company protocols while employing innovative problem-solving techniques to address customer needs. Resolve customer inquiries efficiently, escalating issues only when necessary. Maintain detailed and clear documentation of all customer interactions. Adhere to scheduling requirements established by the client. Occasionally initiate outbound calls to follow up on various customer matters. Navigate multiple software applications during customer interactions. Decision-Making Authority: Resolve customer issues effectively. Address and fulfill customer requirements.
Role overview The TechOps & Support Engineer at Sumerge plays a key part in maintaining technical operations for the company’s platforms. This role centers on supporting day-to-day system functionality and ensuring smooth performance across all technical environments. What you will do Oversee daily technical operations and manage system integrations Collabor…
Who Are We?Welcome to Foodics! We are a pioneering restaurant management ecosystem and payment technology provider, headquartered in Riyadh with a presence in five countries, including the UAE, Egypt, Jordan, and Kuwait. Since our inception in 2014, we have been serving customers and partners in over 35 countries worldwide. Our cutting-edge products have successfully processed over 6 billion orders, establishing Foodics as one of the fastest-growing SaaS companies from the MENA region. Our recent funding round raised $170 million, marking the largest investment in SaaS in the MENA region, enhancing our innovation to better serve business owners.Your Role:Engage with potential customers through real-time phone and web inquiries via our website and various communication channels to educate them about our products and services.Initiate cold calls to cultivate new sales opportunities, transitioning leads to the sales team once qualified.Follow up on leads via phone and email to arrange meetings between prospects and the Foodics sales team, ensuring all leads are entered into our CRM system.Address inquiries and navigate objections to successfully schedule sales demos.Build and maintain relationships with prospects by clearly articulating our value proposition and addressing their concerns effectively.Represent Foodics confidently, establishing our authority in the market and enhancing the prospect's perception of our brand.Develop rapport over the phone, backed by strong credibility.Collaborate closely with the sales operations team to expedite the sales cycle and expand our reach into targeted accounts.Contribute to marketing initiatives by supporting online, direct mail, and other marketing campaigns.What We Seek:A Bachelor’s degree in Communications, English, or a relevant business field.1-2 years of experience in customer service and/or sales preferred; however, passionate individuals interested in SaaS sales will be considered.Confidence in handling calls and conducting cold outreach.Exceptional customer service skills with a resilient attitude toward rejection.Experience in the hospitality industry is an added advantage.Familiarity with Salesforce or other CRM systems is beneficial.Fluency in Arabic and English is mandatory; proficiency in additional languages is a plus.Strong organizational skills and meticulous attention to detail.A commitment to continuous learning and professional growth.A self-motivated individual capable of working independently and managing multiple projects simultaneously.Adaptability to thrive in a fast-paced and dynamic work environment.
Join talent3600 as a Sales Manager and lead our dynamic sales team towards achieving ambitious growth targets. You will be responsible for developing innovative sales strategies, mentoring team members, and fostering cross-functional collaboration to drive performance. Your leadership will be vital in setting quotas, forecasting sales, and ensuring our team is equipped with the necessary skills to excel.Key Responsibilities:Strategy & Planning: Set quotas, allocate sales targets, and forecast accurately. Develop sales strategies based on data insights that align with company growth objectives. Monitor performance trends and proactively adjust plans.People Development & Leadership: Coach and mentor the sales team to enhance their performance. Design and implement ongoing training programs focused on consultative selling, objection handling, and closing techniques. Oversee recruitment and onboarding of new sales hires.Pipeline & Process Management: Maintain pipeline health through regular deal reviews and performance tracking. Ensure integrity and accuracy of CRM data. Continuously optimize sales processes to improve conversion rates and efficiency.Cross-Functional Collaboration: Work closely with Marketing to enhance lead quality and conversion rates. Collaborate with Product teams to align offerings with customer needs. Partner with Finance on pricing strategies and commission structures.Team Enablement & Focus: Eliminate operational barriers that distract from selling activities. Foster a high-performance environment that encourages focus on revenue-generating tasks.
Join Sutherland as a Technical Customer Support Specialist and be the first point of contact for customers seeking technical assistance. In this role, you'll assist customers with troubleshooting software and hardware issues, providing solutions that enhance their experience. Your expertise will help in building customer loyalty and satisfaction.
Envision Employment Solutions is on the lookout for a skilled Data Operations and Support Engineer to join our esteemed partner, a renowned global leader in IT Services and Consulting.Job SummaryThe Data Operations and Support Engineer will play a crucial role in ensuring the seamless operation and support of enterprise data platforms and integrations. This includes monitoring, troubleshooting, and maintaining production workflows across various systems such as SAP PO, Informatica, and Cloudera, while upholding data integrity and ensuring timely issue resolution.Key ResponsibilitiesOversee the end-to-end implementation of data strategies to support enterprise data management functions.Utilize supporting tools and logs to identify and present root causes of data issues across different functions.Manage the processes of production data operations, deployments, documentation, and data population to ensure compliance with corporate data management standards.Collaborate closely with data functions to ensure all support processes adhere to bank policies, internal controls, data protection legislation, and relevant industry standards.Identify opportunities for process efficiency and improvement, proposing and implementing data automation initiatives.Foster strong collaborative relationships with internal stakeholders, subject matter experts, clients, and vendors.Implement and oversee data backup, restore, and archiving solutions.Ensure data availability throughout its lifecycle.Monitor and manage the performance of data solutions, layers, and transactions.Align database standards from DBA to data support requirements across management layers.Support new data products and participate in new project initiatives.
Join Lucidya as a passionate and customer-oriented Technical Customer Support Executive, where you'll be the first point of contact for our clients. Your mission will be to deliver exceptional technical support for our innovative AI-driven customer experience analytics platform. You'll tackle troubleshooting challenges, guide users through product functionalities, and collaborate with our engineering teams to ensure customer satisfaction and effective resolution of technical inquiries.The perfect candidate is enthusiastic about technology, possesses robust problem-solving abilities, and thrives in delivering superior customer service in a dynamic environment.Key ResponsibilitiesRespond efficiently to customer inquiries via phone, email, and chat, demonstrating technical expertise and professionalism.Troubleshoot and resolve technical issues relating to Lucidya’s platform.Assist customers in navigating product features, sharing best practices, and optimizing configuration settings for maximum benefit.Document and escalate complex technical issues to development or engineering teams for in-depth analysis.Keep comprehensive records of customer interactions, issues, and solutions in CRM systems.Work collaboratively with product, engineering, and quality assurance teams to relay customer feedback and advocate for enhancements.Help in developing and maintaining support documentation, FAQs, and knowledge bases.Stay informed about product updates, new features, and industry trends to provide accurate and useful guidance.
Sutherland seeks a Technical Support Customer Service Representative based in Cairo. This role acts as the first point of contact for customers needing technical assistance or information about products. Main responsibilities Troubleshoot technical problems for customers using phone, chat, or email Provide clear answers about product features and how to use them Handle customer questions and work to deliver a positive experience What helps in this role Interest in technology and learning new systems Strong communication and problem-solving abilities A focus on helping others and building trust with customers
Scale Army Careers is looking for a Senior Executive Assistant to join the team in Egypt. This position supports the executive team by handling a range of administrative and organizational tasks. Role overview This role focuses on maintaining smooth daily operations for the executive group. Strong organization and a proactive approach are essential. The Senior Executive Assistant will help streamline workflows and improve productivity across the team. What you will do Coordinate schedules and manage calendars for executives Handle multiple tasks and shifting priorities efficiently Support communication within the team and with external contacts Contribute to a well-organized and productive work environment Requirements Exceptional communication skills Keen attention to detail Strong organizational abilities Experience managing several tasks at once
About dopaydopay is revolutionizing payroll disbursement by providing businesses with a faster, more cost-effective, and secure method of managing employee payments. Our innovative solutions are designed specifically for small to medium-sized enterprises (SMEs), enabling them to optimize their payroll processes while ensuring their employees have effortless access to funds via Mastercard prepaid cards.Job OverviewWe are on the lookout for a dynamic and driven SME Sales Executive to join our expanding sales team. In this pivotal role, you will focus on acquiring SME clients (with 1-149 employees) through proactive outreach methods such as cold calling, door-to-door visits, and local market assessments. Your primary objective will be to cultivate strong relationships with business owners and key decision-makers to effectively promote and sell dopay’s payroll solutions.Key Responsibilities:Prospecting & Lead Generation: Engage in cold calls, door-to-door visits, and local assessments to identify and connect with potential SME clients.Sales Pipeline Management: Qualify leads, maintain a robust pipeline of prospects, and facilitate opportunities through the sales funnel to successfully close deals.Solution Selling: Articulate and position dopay’s payroll solutions to meet the unique needs of small businesses, crafting tailored presentations that accentuate the value of our offerings.Client Relationship Management: Develop and sustain strong partnerships with SME owners, finance teams, and HR professionals to foster long-term collaboration.Field Sales Activities: Conduct regular in-person visits to prospects and clients, attending meetings and directly pitching dopay’s payroll solutions to decision-makers.Collaborative Sales Approach: Collaborate closely with the SME sales manager and internal teams to ensure client needs are met and deals are efficiently closed.CRM Utilization: Keep accurate records of sales activities, leads, and client interactions using the HubSpot CRM system to ensure visibility into sales progress.Market Research: Remain knowledgeable about local market trends, competitor offerings, and opportunities within the SME segment to maintain a competitive edge.Reporting & Performance Metrics: Regularly report on sales activities, performance metrics, and pipeline health to the SME sales manager.
Join Lesaffre as a Regional Sales Manager, where you will play a pivotal role in driving sales strategies and leading our regional sales team. You will be responsible for developing and executing effective sales plans, achieving revenue growth, and enhancing customer engagement across various sectors. Your leadership will be vital in fostering a high-performance sales culture that aligns with our business objectives.
Join dopay as a Sales Operations Manager, where you will play a critical role in developing, managing, and optimizing the operational strategies that drive our revenue growth. This position is pivotal in ensuring our sales organization operates efficiently, is informed by data, adheres to compliance regulations, and is equipped with the necessary tools and insights to achieve and surpass sales targets.Your primary responsibilities will encompass CRM administration, sales process design, analytics and reporting, maintaining pipeline integrity, collaborating on enablement, and enhancing performance optimization.Key ResponsibilitiesSales Infrastructure & Process OptimizationDesign and implement a comprehensive sales operating model, ensuring continuous refinement.Enhance workflows among Inside Sales, SME, Mid-Market, Enterprise, and SDR teams.Create clear documentation of processes, define handoff rules, SLAs, pipeline stages, and forecasting cycles.Promote best practices in qualification, data entry, meeting management, and follow-up processes.CRM & System OwnershipTake ownership of HubSpot and related tools, ensuring they serve as the single source of truth for pipeline management.Monitor deal stages, pipeline health, activity logging, and data accuracy on a daily basis.Enforce stringent management of leads, accounts, and opportunities.Collaborate closely with sales managers to maintain CRM integrity and accurate reporting.Data Insights & ReportingCreate dashboards and analytics to assess performance against targets across various teams.Conduct detailed analyses of conversion rates, cycle times, segment productivity, ACV trends, and win/loss metrics.Identify bottlenecks, drop-off points, and areas for efficiency improvements within the sales funnel.Provide insightful revenue reports to leadership on a weekly, monthly, and quarterly basis, along with actionable recommendations.Sales Performance & Funnel ManagementOversee the forecasting process, ensuring transparency in weekly and monthly revenue trends.Facilitate regular pipeline reviews, deal audits, and planning sessions.Accurately track lead sources, including Marketing, SDR, Prospecting, and Referrals, assessing their impact effectively.Ensure operational capacity aligns with dopay’s quarterly cardholder and company acquisition objectives.Enablement, Training & Continuous ImprovementUtilize data to identify performance gaps and address them proactively.Collaborate with Learning & Development to design effective training programs.Support the onboarding of new representatives through structured playbooks and capability development.Establish a feedback loop between Sales, Product, and Customer Success to enhance features and improve retention.Tooling, Automation & EfficiencyRecommend new tools or integrations that enhance productivity, visibility, and forecasting accuracy.
Join our dynamic sales team as a Sales Development Representative at Scale Army Careers. In this role, you will play a crucial part in driving our sales strategy by identifying new business opportunities and nurturing relationships with potential clients.We are looking for a motivated individual with a passion for sales and a desire to grow within the company. Your primary responsibilities will include researching leads, reaching out to clients, and scheduling meetings for our sales team. You will be instrumental in helping us achieve our ambitious growth targets.
Sales Cubicle seeks a Sales Development Specialist based in Cairo. The main focus of this position is to identify and qualify new business opportunities, reach out to potential clients, and contribute to building a reliable sales pipeline. Key responsibilities Find and qualify leads for new business opportunities Connect with potential clients to introduce Sales Cubicle’s offerings Support the sales team in building and maintaining a healthy pipeline Impact This role directly supports the company’s revenue goals by ensuring a steady flow of qualified prospects for the sales team.
As a Sales Manager at ssc-hr, you will play a pivotal role in driving our sales initiatives and achieving our business objectives. Your responsibilities will encompass comprehensive market research, developing strategic sales plans, and fostering strong customer relationships.Key Responsibilities:Market Research: Conduct thorough market research to pinpoint potential customers and evaluate market trends. Analyze competitor strategies and market conditions to formulate effective sales tactics.Sales Planning: Design and execute sales plans aimed at fulfilling company sales targets. Set clear performance benchmarks for the sales team and monitor their progress.Customer Relationship Management: Cultivate and sustain robust relationships with current and prospective clients. Address inquiries and provide detailed product information to enhance customer satisfaction.Product Knowledge: Maintain a deep understanding of our product offerings and effectively communicate their features and benefits.Sales Presentations: Craft and deliver compelling sales presentations to potential clients, emphasizing the unique selling propositions of our products.Quoting and Pricing: Generate precise and competitive price quotes while negotiating terms to achieve mutually beneficial agreements.Order Processing: Oversee the processing of sales orders, ensuring timely coordination with various departments for delivery.Sales Reporting: Prepare regular sales reports for management, focusing on key performance indicators and analyzing sales data for actionable insights.Trade Shows and Events: Represent ssc-hr at trade shows and industry events, networking with potential clients and partners.Collaboration with Other Departments: Collaborate with production, logistics, and other teams to meet customer needs and provide valuable feedback for product enhancement.Training and Development: Stay abreast of industry trends and sales techniques, and mentor junior sales team members as necessary.Budget Management: Manage the sales budget and monitor associated expenses to ensure financial efficiency.Continuous Improvement: Continuously seek avenues for enhancing sales processes and strategies, providing constructive feedback to management for overall business advancement.
Archer Solutions is on the lookout for a motivated and results-oriented Odoo Sales Specialist to spearhead our business growth initiatives and enhance ERP sales.This position is perfect for a consultative sales expert with a background in B2B software, SaaS, or ERP solutions that can effectively identify customer needs, conduct insightful discovery sessions, provide customized product demonstrations, and successfully close deals with clear scope alignment.The Odoo Sales Specialist will oversee the entire sales process — from generating leads and qualifying prospects to developing proposals, negotiating terms, closing deals, and ensuring a seamless transition to the delivery team.Key ResponsibilitiesGenerate and qualify new business leads through various strategies including outbound prospecting, networking, partnerships, and inbound inquiries.Engage in discovery sessions to thoroughly understand client operations, challenges, and specific ERP needs.Align business requirements with applicable Odoo modules and clearly outline project scope, assumptions, and exclusions.Conduct tailored Odoo demonstrations and create structured commercial proposals that reflect delivery feasibility.Manage the full sales cycle, including addressing objections, negotiating contracts, and finalizing agreements.Maintain precise records in the CRM, ensuring pipeline visibility, accurate forecasting, and diligent follow-ups.Facilitate a smooth transition to the implementation teams with comprehensive documentation of project scope and client commitments.
About the Role Talent3600 is hiring a Sales Team Leader in Cairo. This role leads the sales team, sets direction, and helps deliver on growth goals. The position shapes how the sales function operates and evolves.
Job Overview:Join our dynamic team as a Data Operations & Support Specialist, where you will play a critical role in managing data processes on a daily basis. Your expertise will ensure the reliability, performance, and quality of our data systems. The ideal candidate will possess advanced SQL skills, a solid grasp of operational support workflows, and hands-on experience in monitoring and troubleshooting database and batch processing environments.Primary Responsibilities:Oversee and manage daily data loads, ETL jobs, and scheduled batch processes to guarantee timely execution.Diagnose, analyze, and troubleshoot data-related issues and system errors, collaborating with technical teams for prompt resolutions.Ensure data availability, integrity, and quality to meet business reporting and analytics requirements.Develop and refine operational runbooks, document procedures, and standard operating processes for data support activities.Work closely with data engineering, analytics, and infrastructure teams to address and resolve complex incidents.Engage in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements.Support performance tuning of database queries and job optimization to enhance system efficiency.
Join Atia Ltd. as a Sales Partner, where you will play a pivotal role in driving sales strategies and building lasting client relationships. We are looking for dynamic individuals who are passionate about sales and have a proven track record of achieving targets in a competitive environment. Your expertise will help shape our sales approach and contribute to our company's growth.
Company OverviewElmenus stands at the forefront of the food discovery and ordering landscape, committed to facilitating memorable culinary experiences for our users. Our mission is to unveil the finest dishes in every city, offering a tailored platform that connects food enthusiasts with restaurants that resonate with their preferences. At Elmenus, we empower food lovers to explore an extensive array of cuisines while aiding restaurants in connecting with their most dedicated customers. Join us in revolutionizing the way people discover and savor food.Your Role as a Customer Support SpecialistDeliver outstanding customer support across multiple channels.Diagnose customer issues effectively and implement appropriate solutions.Promote a positive customer journey and cultivate lasting relationships.
Join Cross Border Talents as an English Customer Support Agent in Cairo, Egypt!We are seeking enthusiastic and dedicated individuals to provide exceptional customer support to English-speaking clients. In this role, you will be the first point of contact for our customers, assisting them with their inquiries and ensuring their satisfaction.Key Responsibilities: Manage incoming calls while consistently meeting departmental standards and performance goals. Deliver expert advice and accurate information to customers. Utilize company protocols while employing innovative problem-solving techniques to address customer needs. Resolve customer inquiries efficiently, escalating issues only when necessary. Maintain detailed and clear documentation of all customer interactions. Adhere to scheduling requirements established by the client. Occasionally initiate outbound calls to follow up on various customer matters. Navigate multiple software applications during customer interactions. Decision-Making Authority: Resolve customer issues effectively. Address and fulfill customer requirements.
