Senior Manager of Managed Services

Role OverviewThe Senior Manager of Managed Services is tasked with driving and expanding the recurring revenue model by ensuring the stability, quality, and ongoing enhancement of daily operations for all managed services clients.This position plays a crucial role in protecting renewals, long-term outsourcing agreements, and operational SLAs through deliveri…

Scale Army Careers is seeking an Inventory & Operations Manager to join the team in Egypt. This position centers on overseeing inventory processes and ensuring daily operations run smoothly. Strong organizational habits and a sharp eye for detail are important for success in this role. Key responsibilities Monitor inventory levels and ensure stock meets the needs of the business Coordinate with suppliers to handle orders and track deliveries Assist with daily operational tasks across different teams Requirements Experience organizing and managing inventory systems Ability to track and report details accurately Comfort working with suppliers and collaborating with various teams

As the Facility Management Lead at Nawy Real Estate, you will play a vital role in overseeing and managing all activities related to facility operations, ensuring that the built environment aligns with our organizational goals. This position emphasizes the importance of maintaining a safe, efficient, and sustainable facility that caters to the needs of our tenants and stakeholders.Key Responsibilities: Formulate and execute facility management strategies and protocols to boost operational efficiency. Supervise building maintenance, repairs, and routine inspections to uphold safety regulations and standards. Coordinate and oversee facility upgrades, renovations, and improvement projects from inception to completion. Ensure high-quality performance of facility services, including janitorial, landscaping, and security. Manage vendor and contractor relationships to guarantee the delivery of superior services and prompt response to maintenance requests. Monitor facility budgets, track expenses, and optimize resource allocation effectively. Conduct regular audits and assessments of facility operations to uncover opportunities for improvement and cost savings. Implement health, safety, and environmental policies across all facilities. Act as the primary contact for all facility-related inquiries and concerns from tenants and staff.

The Planning and Project Manager at Nawy Unlocked will take charge of the entire lifecycle of construction projects, ensuring they are effectively planned, executed, and completed with success. This role demands exceptional leadership abilities, strong communication skills, and the capacity to coordinate across multiple departments.Project Planning: Formulate comprehensive project plans, establish clear goals and deliverables, create actionable roadmaps, and efficiently allocate resources to guarantee project success.Team Leadership: Inspire and guide project teams, providing them with clear direction and support.Stakeholder Communication: Act as the primary liaison for all stakeholders, ensuring regular updates and constructive feedback channels.Budget Management: Accurately estimate and oversee project budgets, ensuring financial targets are met while tracking expenses throughout the project lifecycle.Risk Management: Identify potential risks, proactively implement measures to mitigate them, and tackle any issues that may arise during the project.Quality Assurance: Ensure that all project deliverables meet established quality standards and meet stakeholder expectations.Performance Review: Assess project performance, implement necessary adjustments to boost efficiency, and document all project activities and outcomes.

Nawy Real Estate is actively looking for a talented and experienced Product Manager to enhance our dynamic team. In this pivotal role, you will lead the development and execution of our product strategy, driving the success of our innovative real estate platform. Your collaboration with cross-functional teams, stakeholders, and users will be crucial in identifying product improvements, prioritizing features, and ensuring an outstanding user experience across our platform. If you are passionate about real estate and possess a solid background in product management, we are eager to connect with you!

We are seeking a passionate and experienced Outlet Manager to oversee our dining and beverage operations at AccorHotels in Cairo. In this role, you will ensure exceptional service delivery, manage staff efficiently, and maintain high standards of food and beverage quality.Your responsibilities will include developing menus, managing budgets, and fostering a positive atmosphere for both guests and employees. You will work closely with the kitchen and service teams to create memorable experiences for our guests.

We are seeking a dynamic and strategic Partnerships Manager to join our team at klivvr. In this pivotal role, you will be responsible for identifying, building, and nurturing key partnerships that drive growth and innovation. You will collaborate with cross-functional teams to develop and execute partnership strategies that align with our company's objectives.As the Partnerships Manager, you will leverage your exceptional communication and negotiation skills to engage stakeholders, foster relationships, and create mutually beneficial opportunities. Your analytical mindset will enable you to assess potential partnerships and contribute to the overall success of our initiatives.

Key Responsibilities:Achieve the monthly targets for food and beverage revenue.Maintain strict control of operating expenses while adhering to budgetary guidelines.Uphold all service standards as outlined in the Departmental Operations Manual.Delegate tasks to team members and periodically evaluate their performance.Be actively involved in operations and provide coaching to staff.Set and adhere to inventory levels for all operational supplies, ensuring all outlets are adequately stocked.Conduct monthly inventory checks alongside the Stewarding Manager for all operational equipment and supplies.Oversee the requisition, storage, and responsible use of all operational supplies.Collaborate with the Kitchen and Beverage departments to ensure daily operations and quality standards are met.Address guest complaints, requests, and inquiries regarding food, beverage, and service.Build rapport with guests to enhance customer relationships and maintain updated guest history.Ensure compliance with all outlet cashiering procedures.Ensure a supervisor is present and visible at all times.Identify market needs and trends in collaboration with the Director of Food and Beverage and Assistant Food & Beverage Manager.Analyze menus and products offered by competing restaurants.Assist the Executive Chef in developing menu specials and crafting recipes for signature beverages.Devise and implement effective sales strategies and promotional activities.Provide recommendations for advertising campaigns to the Director of Food and Beverage and assist in creating advertising briefs.

Strategic Marketing Leadership: Formulate and implement comprehensive marketing strategies aimed at enhancing market share, elevating brand visibility, and driving customer acquisition. Team Development: Inspire, guide, and manage a dynamic marketing team while nurturing a stimulating environment that promotes creativity, collaboration, and outstanding performance. Financial Oversight: Design and oversee the annual marketing budget, ensuring optimal resource allocation across diverse campaigns and initiatives. Campaign Oversight: Direct the planning, execution, and evaluation of all marketing campaigns across multiple channels, including digital, print, social media, and traditional platforms. Brand Stewardship: Cultivate and sustain a robust and cohesive brand identity, ensuring adherence to brand standards across all marketing interactions. Market Insights: Execute comprehensive market research and competitive analysis to uncover trends, consumer behaviors, and opportunities for expansion. Collaborative Synergy: Partner closely with various departments, including sales, product development, and finance, to align marketing initiatives with overarching business objectives. Performance Metrics: Leverage data analytics to assess the success of marketing campaigns, generate detailed performance reports, and inform strategic improvements. Stakeholder Engagement: Foster and maintain strong relationships with internal and external stakeholders, including senior leadership, clients, and external agencies.

POSITION OBJECTIVE:Oversee, develop, and supervise all aspects of time and cost management for various development projects.KEY ACCOUNTABILITIES:1. Create a comprehensive Planning & Projects Controls Manual that outlines the objectives, purpose, organizational structure, job descriptions, responsibilities, process flows, and work plans.2. Develop the Project Master Budget, detailing allocations for design, construction, and supervision across project components, ensuring it serves as an input for feasibility studies, which will be regularly reviewed and updated.3. Prepare and maintain project cash flow forecasts.4. Formulate, monitor, and revise the Project Master Schedule.5. Validate the tender schedule in alignment with project parameters received from pertinent departments.6. Collaborate with the Project Management team to devise a construction phasing strategy.7. Compile project reporting packages, including regular updates and management presentations.8. Engage with all internal stakeholders regarding planning and control activities.9. Lead project performance evaluations, presenting findings and recommendations to management.10. Identify cost and progress performance trends, recommending necessary corrective actions.11. Develop Total Cost of Ownership (TCO) models while considering key cost drivers in the construction industry.12. Promote value engineering initiatives by encouraging sustainable design practices and identifying cost-saving opportunities, analyzing materials and construction methods to improve project value.13. Implement control measures and risk mitigation policies to identify, assess, and manage risks associated with project deliverables, ensuring adherence to project goals and relevant regulations.14. Initiate process improvement projects that streamline workflows and enhance operational efficiency.15. Stay updated on industry trends and best practices to uncover opportunities for innovation and performance improvement.

Job Opportunity: Senior BIM Manager A renowned Multidisciplinary Architectural & Engineering Consulting Firm, established since 1983, is seeking a forward-thinking and highly skilled BIM Manager to spearhead its digital transformation and BIM initiatives in Egypt.Role Overview:The BIM Manager will be pivotal in shaping the overall BIM strategy, overseeing its execution, and managing processes across extensive industrial and infrastructure projects. This key leadership position demands a blend of advanced technical knowledge and strategic management capabilities.Core Responsibilities:Strategic Leadership: Formulate and enforce corporate BIM standards and workflows across various departments.BIM Execution Plan (BEP): Develop and manage detailed BEPs for intricate industrial projects.Project Management: Supervise the complete BIM lifecycle from initial design concepts to facility management.Team Leadership: Direct and mentor a team of BIM Coordinators and Modelers, ensuring exceptional project delivery.Conflict Resolution: Organize high-level interdisciplinary coordination meetings to address and resolve complex design conflicts.Research & Development: Keep abreast of the latest BIM technologies (Digital Twins, 4D/5D BIM) to enhance the firm’s competitive advantage.

Turner & Townsend is excited to offer a remarkable opportunity for Egyptian Nationals in Cairo to join our distinguished Real Estate team. In this integral role, you will have the chance to contribute to a diverse array of impactful and innovative projects that shape the future of real estate.This is an exceptional time to be part of a flourishing business unit within Turner & Townsend, where you can elevate your career while working alongside a team of professionals who are ambitious and dedicated. With strong support and encouragement to showcase your initiative and expertise, you will thrive in a collaborative environment.Join us as we redefine the landscape of real estate and take the next significant step in your professional journey with Turner & Townsend.ROLE SCOPE:As a Cost Manager, you will assist our commission leads across various projects, whether in the pre-contract estimating phase or during post-contract on-site management. You will handle complex projects of considerable size and value.PRIMARY RESPONSIBILITIES: Support the Commission Manager by taking ownership of assigned tasks.Deliver exceptional service to clients, fostering trust and enhancing our reputation.Ensure client objectives are achieved by providing effective cost management services from pre-contract to construction completion.KEY EXPERIENCE REQUIREMENTS:Extensive knowledge and experience within the Real Estate/Property sector, particularly in a professional cost consultancy setting.Proven expertise in pre-contract services, from feasibility studies to tendering, measurement, and pricing of building and MEP works for estimating and preparing Bills of Quantities.Experience with post-contract services, including interim applications, change management, and variation valuation.Familiarity with standard form contracts, preferably FIDIC, along with a solid understanding of contract procedures.A professional demeanor and confidence in executing your role.Ability to collaborate effectively with contractors and stakeholders.Procurement experience is a plus, as is a background in client-facing roles.KEY ACCOUNTABILITIES:Exceptional measurement capabilities for building and/or MEP works; accuracy and efficiency are paramount.Knowledge of market pricing for building and/or MEP works.Preparation of comprehensive Bills of Quantities.Effectively manage post-contract cost variances, change control processes, and interim applications as needed.Personally ensure the accuracy of all produced work.Assist the commission lead in delivering precise and timely outputs.

We are seeking a dynamic and results-oriented Outlet Manager to lead our food and beverage operations at Accor Hotels in Cairo. The ideal candidate will have a passion for hospitality and a proven track record in managing high-performing teams to deliver exceptional service and guest experiences.As an Outlet Manager, you will be responsible for overseeing daily operations, staff management, and ensuring that we meet our financial goals while maintaining the highest standards of quality. You will work closely with the culinary team to enhance our menu offerings and create memorable dining experiences.

Join our vibrant team as a Reservations Manager in Cairo, Egypt! We are seeking a highly organized and results-driven professional to lead our Reservations Department. In this essential role, you will manage daily operations, enhance customer satisfaction, and optimize revenue streams. You will mentor a passionate team, collaborate with key stakeholders, and contribute significantly to forecasting and reporting efforts. If you're an ambitious leader looking to thrive in a supportive and growth-oriented environment, this opportunity is for you!Guide and develop the Reservations team to achieve service excellence and meet revenue goals while cultivating a collaborative and inclusive workplace.Collaborate with senior management on occupancy forecasting, monthly objectives, and revenue strategies to stimulate business growth.Professionally handle incoming reservation inquiries, identifying and leveraging upsell opportunities to boost revenue.Monitor and refine room availability, rate structures, and inventory across Property Management Systems (PMS), Global Distribution Systems (GDS), and online booking platforms.Facilitate regular yield management meetings and collaborate with Sales, Front Office, and Revenue teams to align organizational objectives.Manage group bookings, special allocations, and promotional inventory while ensuring meticulous accuracy.Maintain high accuracy in all reservation data, communications, and reporting for operational integrity.Analyze booking trends, occupancy patterns, and performance metrics to inform strategic decisions and identify enhancement opportunities.Implement effective processes and innovative solutions to improve team productivity and customer satisfaction.Act as a brand ambassador, promoting our core values and commitment to service excellence internally and externally.

As a General Manager at deliveryhero, you will lead our operations in Egypt, driving growth and ensuring the highest levels of customer satisfaction. Your strategic vision and leadership skills will be crucial in managing teams and optimizing processes. Join us in revolutionizing the food delivery industry!

About Us:Join a pioneer in clean technology as we transform waste management practices across the MENA region. Our innovative platform digitizes the entire waste value chain—from collection to recycling—ensuring traceability, environmental responsibility, and significant social impact. By empowering waste pickers, collection centers, recyclers, and brand owners, we provide essential tools to monitor, audit, and report sustainability efforts with complete transparency. We are committed to enhancing ethical sourcing, promoting social improvement, and achieving measurable progress towards the UN Sustainable Development Goals (SDGs).Position Overview:We are on the lookout for a passionate and certified Sustainability Manager to spearhead the integration of Environmental, Social, and Governance (ESG) frameworks and the UN SDGs into our operations. This critical role will involve shaping our sustainability strategy, generating comprehensive ethical sourcing and social impact reports, and ensuring compliance with international ESG reporting standards. The ideal candidate will possess extensive experience in digital waste management, demonstrate fluency in ESG frameworks, and be driven by a desire to leverage data for positive environmental and social change.Key Responsibilities: Develop and lead our sustainability strategy in line with our mission to enhance waste value chain traceability and social impact. Design and implement ESG reporting frameworks and sustainability dashboards utilizing platform data. Create high-quality, audit-ready ESG and SDG reports, ensuring alignment with GRI, SASB, TCFD, and UN SDGs. Work closely with technical and data teams to build automated reporting tools for clients and internal stakeholders. Assess and monitor the company's social impact, focusing on the welfare of waste pickers and local communities. Ensure adherence to international ethical sourcing and responsible waste management standards. Provide sustainability insights and data to support marketing and business development efforts for partnerships, grants, and client acquisition. Lead cross-departmental training and awareness initiatives on sustainability best practices. Qualifications: Bachelor’s or Master’s degree in Sustainability, Environmental Science, Social Impact, Business, or a related field. Professional certification in ESG reporting (e.g., GRI Certified, SASB FSA Credential, ISSP, or similar). A minimum of 5 years of experience in sustainability strategy, ideally within tech-enabled waste management or circular economy sectors. Demonstrated success in generating ESG/SDG reports and embedding frameworks within organizational processes. Strong analytical skills and experience with BI tools and sustainability reporting platforms are highly desirable.

Role Overview:The IT Manager is responsible for the comprehensive delivery, quality assurance, and scalability of our software products and platforms. This role leads cross-functional Agile teams—including backend, frontend, mobile, QA, and UX—to successfully launch secure and reliable features within specified timelines and budget constraints. The IT Manager will implement engineering best practices, cultivate talent, collaborate with Product teams on the strategic roadmap, and ensure that continuous integration/continuous deployment (CI/CD), automated testing, and service observability are embedded throughout our development processes.Team Structure & Current Scope:• Team composition includes 4 Backend Developers (PHP/Laravel), 1 Frontend Developer, 1 Quality Assurance Engineer, 1 Scrum Master, and 1 UX/UI Designer (adjusted to current headcount).• Technology stack includes PHP/Laravel for services and APIs, iOS and Android mobile applications, modern frontend technologies, automated testing frameworks, CI/CD practices, and cloud hosting solutions.Key Responsibilities:Strategy & Planning:• Convert business strategies into a detailed 12-18 month engineering roadmap with quarterly Objectives and Key Results (OKRs).• Define architectural targets and integration patterns while balancing delivery speed, reliability, and cost.Delivery & Agile Execution:• Manage Agile methodologies (Scrum/Kanban) with predictable sprints, clear Definition of Ready (DoR) and Definition of Done (DoD), and meticulous backlog management.• Establish and monitor DORA metrics (Deployment Frequency, Lead Time, Change Failure Rate, Mean Time to Recovery).• Oversee release management, environmental strategies, and incident response protocols.Engineering Excellence:• Uphold coding standards, facilitate code reviews, and implement automated testing (unit, API, UI).• Develop and refine CI/CD pipelines, observability tools (logging, metrics, tracing), performance monitoring, and capacity planning.• Promote a security-first approach, manage dependencies, and address vulnerabilities in coordination with Security/IT teams.People & Culture:• Recruit, mentor, and retain top-performing engineers; implement career development paths and growth plans.• Conduct regular one-on-one meetings and performance evaluations; address skill gaps through training and mentorship.• Nurture a culture of accountability, continuous improvement, and psychological safety.Product & Stakeholder Management:• Collaborate with Product teams to prioritize features; ensure clarity of acceptance criteria and user-centric design.• Communicate project status, risks, and trade-offs to executives through data-driven reporting.Budget, Vendor Management & Governance:• Manage the engineering budget (tools, cloud services, vendors); optimize costs per user/transaction.• Evaluate buy vs. build decisions; negotiate and oversee vendor service-level agreements (SLAs).

We are seeking a dedicated Project Manager to oversee strategic and complex projects, ensuring they are completed successfully regarding budget, timeline, and scope while maintaining high customer satisfaction and compliance with regulations and policies.Key Responsibilities:Manage the full project lifecycle from planning to closure, ensuring quality, cost, time, and scope objectives are met.Define project resources, deliverables, goals, and milestones for effective IT resource capacity planning.Adhere to project management processes and collaborate on project charter creation with the BRM team.Develop risk mitigation strategies and project risk management plans to ensure budget allocations cover identified risks.Lead and supervise project teams, addressing conflicts to maintain smooth operations and avoid delays.Identify and efficiently resolve technical issues to meet project goals within budget and timeline while adhering to quality standards.Ensure timely issue resolution and escalate relevant matters as necessary.Prepare status reports for stakeholders, keeping senior management informed of project progress and proposing solutions for approval.Maintain a comprehensive filing system for technical and administrative project documentation to support accurate project tracking and enhance organizational knowledge.Align project goals with the overall objectives of the organization.Manage vendor relationships to foster strong collaboration between external partners and internal stakeholders.Implement project governance methodologies as outlined by the PMO.Conduct post-implementation reviews for selected projects, analyze findings, and provide recommendations to the program manager.

Join mylo, a pioneering fintech platform dedicated to empowering individuals and businesses across Egypt with accessible and ethical financial solutions. Whether buying a mobile device, a stylish jacket, a flight ticket, a cozy sofa, or funding education, mylo facilitates the buy now, pay later experience at thousands of retailers throughout Egypt. Originating from B.TECH, Egypt’s leading electronics and appliances retailer with over 27 years of expertise in buy now, pay later options, mylo embodies a legacy of trust and innovation within the fintech industry. Our offerings are fully Sharia-compliant, ensuring we uphold ethical financial practices.Responsibilities:Develop and steer product strategy and vision to align with overarching business goals.Collaborate with cross-functional teams to identify and prioritize features and enhancements based on user insights, market trends, and competitive analysis.Promote exceptional user experiences, ensuring that products meet high usability, accessibility, and value standards.Articulate product vision and strategy to stakeholders, securing alignment and engagement across the organization.Gain a comprehensive understanding of the competitive landscape and user experiences to ensure product excellence.Leverage data-driven insights to establish and refine key performance metrics to enhance product outcomes.Formulate effective go-to-market strategies that drive market expansion, collaborating closely with relevant teams to foster adoption and success.Lead by example, nurturing a safe, collaborative, diverse, and agile company culture that inspires others to embody our values.Requirements:6+ years of experience in software product management, with a demonstrable history of successful product delivery.Robust background in the fintech or banking sectors, with an in-depth understanding of financial services products.Proven expertise in card products.Experience managing both greenfield and brownfield products, with a track record of launching products in regulated markets.Ability to lead and mentor other product managers, working alongside UX/UI designers, engineers, and data scientists in an agile environment.Hands-on experience with agile product development methodologies and the capability to analyze data for informed decision-making.Exceptional problem-solving acumen, creativity, and the ability to think innovatively.High emotional intelligence, with strong communication and interpersonal skills to foster relationships with customers and internal stakeholders.Dynamic, results-oriented, thriving in a fast-paced diverse environment, capable of working independently as well as collaboratively with cross-functional teams.

Eram Talent is hiring a Planning & Control Manager to oversee project planning and control activities for projects based in Saudi Arabia. This position is located in Cairo, Egypt. Role overview The Planning & Control Manager will coordinate project planning efforts, monitor progress, and ensure that deliverables align with established timelines and budgets. The role involves working closely with project managers and stakeholders to support efficient project execution. Key responsibilities Supervise planning and control functions across multiple projects Track project schedules, budgets, and deliverables Collaborate with project managers and stakeholders to address project needs Support the achievement of project goals through effective planning and oversight Requirements Experience in project planning and control Strong organizational and communication skills Ability to work with cross-functional teams