About the job
deepsource is seeking a Senior Service Delivery Engineer with expertise in PMax, Isilon, and VxRail storage platforms. This position is located in Cairo, Egypt, and centers on supporting enterprise projects and clients in AlKhobar, KSA.
What you will do
- Lead service delivery projects for enterprise clients, focusing on PMax, Isilon, and VxRail storage systems.
- Collaborate with cross-functional teams to design, deploy, and maintain scalable storage and virtualization infrastructures.
- Evaluate client requirements and existing environments to recommend appropriate storage and virtualization solutions.
- Set up, test, and validate migration and deployment processes to ensure smooth transitions and minimal downtime.
- Offer technical guidance and hands-on support throughout project lifecycles, including creating detailed documentation and sharing knowledge with colleagues.
- Monitor deployed systems for performance, troubleshoot issues, and implement enhancements as needed.
- Work with support teams to manage post-deployment activities and resolve complex technical challenges.
- Stay up to date with advancements and best practices related to PMax, Isilon, and VxRail technologies.
- Engage with clients and stakeholders in AlKhobar to ensure project delivery aligns with business objectives.
Location details
This role is based in Cairo, Egypt, with a primary focus on projects and clients located in AlKhobar, KSA.
