People-First Technical Delivery Manager

Join Our Team as a Technical Delivery Manager!At First Focus, we believe in a people-first approach to delivery management. Unlike many roles that expect you to be the most technical person in the room, our focus is on empowering and guiding a high-performing team across development, SharePoint, and AI. Your success will hinge on aligning our delivery effort…

Discover CanberraCanberra is unlike any other city. With half the population possessing security clearances and the other half immersed in policy discussions, technology is often left to those who can actively resolve issues—like you!The city features unmarked buildings with official entrances, evoking a sense of curiosity that you might want to explore cautiously. Everything is conveniently close, yet parking can be a challenge.As a Field Technician, you'll thrive in this dynamic environment, where independence and problem-solving take center stage. If you prefer hands-on work over endless meetings, Canberra is your playground.Your Role (Not a Desk Job)This position entails genuine field service work.You will be out in the field, engaging directly with clients when issues arise—or ideally, preventing them before they do.You'll navigate various environments, tackle real challenges, and occasionally enjoy the recognition that comes from fixing critical issues.If you relish the thought of sitting in a queue resolving tickets, this role is not for you.About UsFirst Focus is proudly recognized as Australia’s premier mid-market managed service provider. We’ve earned our place as #1 according to Cloudtango for eight consecutive years and continue to grow our team to nearly 400 across Australia, New Zealand, the Philippines, and beyond, all while maintaining a non-corporate culture.No office politics, no silos, and no “that’s not my job” attitude—we foster an environment where communication, alignment, support, and performance recognition are paramount. You'll always be informed, have support during challenging times, and receive acknowledgment for exceptional work.Why You’ll Love This RoleAs a Field Engineer, your unique preferences are at the forefront of our design:Variety: Engage with different clients, environments, and challenges.Relationships: Become a familiar face rather than just “the IT person.”Support: Backed by a capable Service Desk and seasoned engineers.Exciting Technology: Work with innovative systems rather than outdated technologies.Growth Opportunities: We truly embrace our value of “Never Stop Growing.”We also select clients who align with our values—life is too short for anything less.Your ResponsibilitiesProvide on-site and roaming support throughout Canberra and surrounding areas.Support environments ranging from 10 to 500 users, and everything in between.Work with the Microsoft technology stack, including Azure, Active Directory, Microsoft 365, desktops, and servers.Assist with cloud infrastructure, including Azure and Citrix.Participate in project work, deployments, upgrades, and migrations.

As we venture into early 2026, it’s time for a fresh start and new adventures—especially if you’ve been stuck managing the same support tickets over and over again.With years of experience tackling remote tickets under your belt, you’ve become adept at mastering the queue and have confidently navigated the complexities of Exchange. You’ve handled Azure outages with resilience and expertly maneuvered through Active Directory forests.Now, it’s time to join a dynamic team that values your skills, nurtures your curiosity, and transforms 2026 into a year of growth, not repetition. Welcome to First Focus—Australia’s premier Managed Service Provider (as recognized by Cloud Tango for 8 consecutive years). With over 300 dedicated staff across four countries, we are on a rapid growth trajectory, continuously evolving while building meaningful careers. Our leadership team is committed to supporting our technicians, our culture fosters curiosity, and our clients are truly enjoyable to collaborate with.This is not your typical support role; it represents a progressive approach to support in 2026.Here’s what you can look forward to:Engaging with diverse technologies including desktops, servers, firewalls, cloud infrastructure, and innovative AI tools.Intensive training opportunities—enjoy 10 paid training days per year, with certifications leading to salary increases.Joining a team of intelligent and supportive colleagues who are passionate about technology and each other.Breaking free from repetitive scripts—tackle genuine challenges beyond just password resets and printer reboots.Your ResponsibilitiesEfficiently managing tickets across Microsoft AD, Azure, M365, and Exchange.Expertly troubleshooting desktops, servers, firewalls, and networks.Providing robust support for cloud platforms including Azure AD, Entra, Hyper-V, Citrix, and AWS (no VMware, unfortunately).Participating in project deployments during critical times.Balancing your time between desk support and hands-on onsite assistance as needed.Working closely with senior engineers to maintain clean, efficient environments.Visiting client sites (we cover fuel, tolls, and parking expenses).Your QualificationsIn-depth understanding of Active Directory (primarily Azure, with some on-premise knowledge) and exceptional end-user support skills.Solid expertise in Windows Server, Exchange, and various cloud platforms.Comfortable navigating the entire tech stack—from desktops to firewalls, including LAN/WAN.Experience with ticketing systems and a passion for making users feel valued.Strong communication skills, a positive attitude, and a genuine enthusiasm for problem-solving.A valid Australian driver’s license and personal vehicle (this hybrid role requires travel for onsite support).What We Offer Competitive package of up to $80,000, alongside training opportunities and flexibility. Complimentary access to Uprise—offering 1:1 coaching with qualified psychologists or counselors. Hybrid working conditions promoting a true work-life balance. A generous 10 paid training days each year, with exam fees covered, and...

Join AECOM in our commitment to fostering a diverse and inclusive workplace through our First Nations Opportunities program. This initiative focuses on building futures together with Indigenous communities, emphasizing collaboration and empowerment. If you are passionate about making a positive impact and contributing to meaningful projects, we invite you to be part of our mission.

Sodexo is seeking a dedicated Hospitality & Utilities Attendant to join our team in Canberra on a BIBO schedule (14 days on, 7 days off). As a vital member of our hospitality team, you will assist in ensuring a safe and comfortable environment for village residents through effective kitchen and dining services, as well as maintaining cleanliness in common areas.Your Responsibilities:Assist with food handling and preparation in kitchen and dining room service areas.Deliver excellent customer service in the tavern or retail shop.Maintain cleanliness of outdoor and common areas to ensure a welcoming environment.Work a 14-day on, 7-day off roster.

Join KPMG Australia as a Senior Consultant/Manager in Project and Program Delivery, where you will play a critical role in driving successful project outcomes and enhancing program efficiency. We are seeking a dynamic individual who excels in managing complex projects and possesses a strong strategic mindset. This position offers a unique opportunity to lead diverse teams and collaborate with clients to deliver impactful solutions.

Are you a business analyst passionate about leveraging technology to solve complex challenges? Do you aspire to play a pivotal role in key Defence projects while enhancing your skills in cloud computing, enterprise platforms, and business architecture? If this excites you, we invite you to join our Architecture & Technology team.We are on the lookout for a Technical Business Analyst who possesses exceptional analytical, communication, and problem-solving abilities to join our vibrant Canberra team, supporting our Defence sector clients. You will collaborate closely with both business and technology stakeholders, acting as a crucial link between strategic needs and technical solutions.This hands-on position involves engaging in platform integration, cloud-based product initiatives, business process design, and project support, all while advancing your career within a high-performing, supportive environment.Mandatory Requirements: These positions necessitate Australian Citizenship along with NV1 clearance (or the ability to obtain it) to engage in Defence-related work. For further details, please visit this link.Our Architecture & Technology team within the Transformation practice empowers our clients to maximize their digital capabilities to achieve strategic goals. We focus on:Enterprise architecture encompassing strategic outcomes, business capabilities, human capital, data assets, design patterns, and digital capabilities.Design, development, testing, and automation of technology solutions from full-stack development to hyperscale platform engineering (AWS, Azure, Google), as well as enabling SaaS industry solutions (Salesforce, ServiceNow).Development operations that incorporate agile methodologies, tooling, AI enablement, and environment setup.As a permanent member of our team, you’ll have the opportunity to enhance your consulting skills and experience while growing as a trusted advisor to Defence. Benefit from mentorship by industry leaders, enabling you to expand your existing expertise.We are seeking candidates at various stages of their consulting careers, from Senior Associates to Managers.Key Responsibilities:Engage with Defence stakeholders to elicit, document, and analyze business and technical requirements.Transform requirements into actionable artifacts, such as business process models, user stories, and workflows.Contribute to business and solution architecture design across cloud and enterprise platforms (Google, ServiceNow, SaaS products).Support project management and execution processes.

Join KPMG Australia as a Dynamics 365 Customer Engagement Technical Lead in our Technology department. In this pivotal role, you will lead the technical implementation of Microsoft Dynamics 365 solutions, driving customer engagement and enhancing business processes.Your expertise will guide project teams in delivering innovative solutions tailored to client needs. If you are passionate about leveraging technology to improve customer experiences, we want to hear from you!

Join KPMG Australia as a Dynamics 365 CE Technical Solution Architect where you will leverage your expertise to design and implement innovative solutions that optimize business processes and enhance customer engagement. You will collaborate with cross-functional teams to deliver high-impact projects that drive value for our clients.

Join Anduril Industries as a Technical Project Manager on our Connected Warfare team, where you'll lead innovative initiatives that redefine military capabilities. In this dynamic role, you will oversee the entire project lifecycle, engaging with clients to define technical requirements and integrating complex systems for optimal performance. Your problem-solving skills will be vital as you navigate technical challenges and make critical engineering decisions. As a self-directed leader, you will embody our 'Whatever It Takes' mindset, ensuring timely and high-quality outcomes that meet our mission objectives.

Join KPMG Australia as a Manager in Procurement & Contract Management, where you will lead strategic procurement initiatives and oversee contract management processes to optimize organizational performance. You will work closely with cross-functional teams, guiding them in sourcing strategies and contract negotiations to ensure alignment with business objectives. Your expertise will contribute to sustainable procurement practices and enhance the overall value delivered to our clients.

As an Engagement Manager at objective, you will play a pivotal role in fostering client relationships and driving project success. You will collaborate closely with cross-functional teams to deliver exceptional services and solutions that exceed client expectations.Your responsibilities will include managing client engagements, ensuring timely delivery of project milestones, and effectively communicating progress to stakeholders. You will also identify opportunities for growth and improvement, leveraging your expertise to enhance client satisfaction.

Join Centorrino Technologies: Drive Innovation and Achieve Success Together!At Centorrino Technologies (CT), we believe in more than just technology; we foster a thriving community committed to exceeding expectations. We have been honored as a Great Place to Work in 2024 and recognized as one of the Best Medium-Sized Workplaces in Australia for 2024-2025, boasting an impressive eNPS score of 68. Our journey of growth and excellence continues!As a Senior Project Manager at CT, you will play a pivotal role in steering projects from inception to completion. This includes ensuring that all initiatives align with our business objectives, meet stakeholder expectations, and adhere to the highest quality standards. You will coordinate cross-functional teams, manage project timelines, budgets, and risks, while maintaining effective communication with all stakeholders. Your focus on customer satisfaction and continuous improvement will drive process enhancements and ensure that best practices are implemented throughout the project lifecycle.

Join Turner Townsend as a Capital Works Manager, a pivotal role in leading and managing capital projects for our clients. You will leverage your expertise to drive project excellence, ensuring that all aspects of project delivery are executed flawlessly. Your leadership will be crucial in navigating complex stakeholder environments and delivering on key milestones.

Centorrino Technologies (CT) is seeking a Test Manager to lead testing activities for complex systems and projects in a high-security environment. This role shapes testing strategy and ensures quality outcomes at every stage of delivery. Role overview The Test Manager coordinates testing practices, safeguards the integrity of results, and works closely with technical teams and stakeholders. The position focuses on delivering systems that meet strict operational and security requirements. What you will do Develop and implement testing strategies for intricate projects Oversee all phases of testing to ensure quality and compliance Collaborate with technical teams and stakeholders throughout delivery Coordinate testing practices and maintain high standards for results Support the rollout of systems that meet rigorous security and operational standards Location This position is based in Canberra, Australian Capital Territory, Australia.

Join Turnertownsend, a leading force in the Defence sector, as a Project Manager/Senior Project Manager. In this pivotal role, you will oversee and manage critical projects, ensuring adherence to timelines and budgets while fostering communication between stakeholders. Your expertise will drive project success and elevate our commitment to excellence.

We are thrilled to unveil exciting new roles within our Transformation Practice based in Canberra. In this client-facing consultant position, you will be instrumental in delivering exceptional advice, services, and support to assist our Federal Government clients in navigating complex challenges and achieving significant outcomes for Australians.We seek enthusiastic individuals from diverse backgrounds who can contribute new perspectives to help our clients tackle vital issues.Important Note: These roles require Australian Citizenship and a willingness to undergo Baseline clearance. For further information, visit https://www.agsva.gov.au/applicants/eligibility-and-suitability.Our Data & Artificial Intelligence (AI) team within the Transformation practice harnesses the power of data to provide actionable insights and determines how AI can be utilized to gain a competitive edge. Our work encompasses:Data mapping, transformation, and migrationData strategy and platformsReporting and data visualizationGenerative AI and Large Language Models (LLMs)Advanced analytics and simulationsYou may already be a consulting professional eager to enhance your skills, someone involved in delivering outcomes for Government seeking to transition into a consulting career, or a consultant desiring to specialize in a specific area.Regardless of your current position, we are looking for collaborative individuals who thrive in a team environment. You should possess a growth mindset, eager to ask questions, challenge conventional thinking, and introduce innovative ideas.As a permanent member of our team, you will have the opportunity to develop your consulting skills and experience while advancing your career as a trusted advisor to Federal Government clients. You will also benefit from mentorship from industry leaders, enhancing your existing expertise.As a Manager, your responsibilities will include:Delivering client work related to the establishment or operation of data management functions.Effectively leading project teams to ensure quality and timely delivery.Developing and implementing strategies to fulfill client objectives.Managing client relationships and proactively addressing their needs.Overseeing budget and resource allocation for projects.Providing regular performance feedback and coaching to team members.

Join KPMG Australia as a Manager in the Governance & Risk department. In this pivotal role, you will lead initiatives to enhance our governance frameworks and risk management strategies. You will collaborate with cross-functional teams to identify and mitigate risks while ensuring compliance with regulatory requirements. Your expertise will drive strategic decisions and contribute to a culture of integrity and accountability.

Join our dynamic team as a Duty Manager in the heart of Canberra CBD. In this pivotal role, you will oversee daily operations, ensuring our store runs smoothly and efficiently. You will be responsible for maintaining high standards of customer service and operational excellence. Your leadership will inspire our team to achieve their best while you build strong relationships with our customers.

Join AECOM as a Graduate Project Manager in 2027 and embark on a dynamic career path in project management. As a vital member of our team, you will engage with various stakeholders, drive project execution, and contribute to innovative solutions that shape the future of infrastructure and environment.