Customer Experience Representative, Core Services

Be a Part of the Financial Revolution.At Robinhood, our mission is to democratize finance for everyone. With an estimated $124 trillion set to transfer to younger generations over the next two decades, we are at the forefront of a monumental shift in wealth and opportunity. If you’re eager to contribute to this transformative journey, we invite you to read o…

Location: 7201 N. California Ave., Chicago, IL 60645About PLS:At PLS, we believe you deserve better! As a leading retail provider of financial services, we prioritize our customers above all else. Founded in 1997 by Bob and Dan Wolfberg, our headquarters in Chicago oversees over 200 financial service centers across 12 states. We offer convenient financial products, such as check cashing, that empower consumers to manage their financial needs with transparency and affordability. Join our exceptional team and be a part of our mission to deliver unparalleled service!Position Overview:As a Customer Service Representative (CSR), you will be the face of PLS, responsible for providing exceptional customer service and educating clients about our diverse products and services. Your commitment to maintaining company standards and compliance with policies will ensure a seamless experience for our valued customers.

This position is based at our Chicago location: 2400 W. 47th St., Chicago, IL 60632About PLS:At PLS, we believe in delivering excellence because you deserve nothing less. Established in 1997, PLS—People, Location, Service—has emerged as a premier provider of financial services across the U.S. With over 200 centers in 12 states, we empower our customers with convenient, transparent, and affordable financial solutions, making everyday financial management accessible for everyone. Our dedicated team members are the cornerstone of our success, consistently going above and beyond to serve our diverse clientele.Role Overview:As a Customer Service Representative (CSR), you will serve as the face of PLS, creating positive experiences for our customers. You will play a vital role in educating customers about our offerings and ensuring compliance with our high-quality service standards and company policies.

Become a Pioneer in Financial Innovation.At Robinhood, we aim to make finance accessible for everyone. Over the next two decades, an incredible $124 trillion in assets will be passed down to younger generations, marking the largest wealth transfer in history. If you're eager to play a pivotal role in this transformative financial evolution, we invite you to explore this opportunity.About Our Team and Your RoleThe Customer Experience team at Robinhood is dedicated to delivering exceptional service. As an Advanced Services Representative, you will assist customers with their most intricate challenges, primarily focusing on options trading and margin issues faced by our rapidly expanding user base. Your role will not only involve resolving customer queries but also empowering them to enhance their trading skills. Additionally, you will provide invaluable feedback to our business partners to further refine our product offerings and elevate the overall customer experience.In this position, you will embody the voice of Robinhood, utilizing your empathy and product knowledge to ensure customers feel acknowledged and valued. Your primary objective will be to address customer concerns with efficiency and effectiveness. Self-motivated individuals who identify and tackle challenges thrive in our environment, making you a vital advocate for our users.Shifts We Are Actively Recruiting For:Remote Overnight ShiftsIn-office Day ShiftsRemote Mid ShiftsThis role is based in our offices located in Chicago, IL, Denver, CO, and Westlake, TX, with in-person attendance required five days a week during the initial nine-week onboarding period. Following onboarding, in-person attendance will be necessary three days every other week, with no in-office requirements during alternating weeks.At Robinhood, we believe that in-person collaboration fuels progress, drives innovation, and fosters community. Our office environment is designed to be engaging, supportive, and conducive to high performance.Applications for this position will be accepted on an ongoing basis. Please reach out to your recruiter for details regarding the application timeline.

Location: 4400 W. Armitage Ave., Chicago, IL 60639About PLS:At PLS®, we believe that everyone deserves better financial services! Founded in 1997, PLS stands for People – Location – Service. As a premier retail provider of financial services, we prioritize our customers’ needs and strive to offer them the most accessible and affordable solutions. Our team is dedicated to excellence, and with over 200 financial service centers across 12 states, we provide our clients with reliable products and services to navigate their everyday financial requirements with ease.Position Overview:As a Customer Service Representative (CSR), you will be the face of PLS, responsible for delivering exceptional customer service and educating clients about our diverse range of products and services. You will uphold our company’s standards of quality and ensure compliance with all relevant policies and procedures.

Be Part of the Financial Revolution.At Robinhood, our mission is to make financial services accessible to everyone. With a projected $124 trillion of wealth expected to be transferred in the next 20 years, you have the chance to be at the forefront of this monumental shift. Ready to make a difference? Read on.About the Role and TeamJoin our elite team committed to leveraging cutting-edge technology to tackle the world's most pressing financial challenges. We are seeking innovative thinkers, adept problem-solvers, and passionate builders who are driven to create impact. Robinhood is a place where ambition thrives, and we expect our team members to push boundaries while adhering to our ethical standards. High expectations come with high rewards.We are currently looking for skilled Customer Experience (CX) professionals who have a deep interest in derivative products, including futures and options. As part of the Advanced Services team, you will assist customers—including high-value clients—navigate complex topics such as margin, options, and futures. Robinhood Derivatives, LLC aims to deliver an unparalleled futures product, with plans to expand into options on futures and forex across various account types.In this role, you will help define the brand identity of this dynamic product suite while supporting customers in executing sophisticated investment strategies aligned with their financial goals.Application Timeline: Applications for this position are accepted ongoing. Please coordinate with your recruiter for details regarding the application timeline.Work Arrangement: This role is based in our offices located in Chicago, IL; Denver, CO; and Westlake, TX. Expect in-person attendance five days a week during the nine-week onboarding period, transitioning to three days every other week thereafter.At Robinhood, we embrace the importance of in-person collaboration to accelerate progress, inspire innovation, and foster community. Our office environment is deliberately designed to energize and support high-performing teams.

This position is based at 5200 W. North Ave., Chicago, IL 60639About PLSAt PLS, we believe that you deserve better! As a premier retail provider of financial services, our name stands for People, Location, Service. Our commitment to our customers is the cornerstone of our operations, and our dedicated team members play a vital role in delivering exceptional service every day. Founded in 1997 by Bob and Dan Wolfberg, PLS operates over 200 financial service centers across 12 states, providing convenient, transparent, and affordable financial products that help our customers manage their day-to-day financial needs.Position Overview:As a Customer Service Specialist (CSS), you will be the primary point of contact for our valued customers, embodying the PLS brand. Your role is crucial in providing top-notch customer service and educating clients about our diverse range of products and services. You will be responsible for upholding our company’s high standards and adhering to all operational policies and procedures.

Join Our Team at PLS!Location: 1958 W. Cermack Rd., Chicago, IL 60608At PLS®, we believe you deserve better! Our name stands for People, Location, and Service, which highlights our commitment to putting our customers first. As a leading retail provider of financial services, we operate over 200 centers across 12 states, offering a range of convenient and affordable financial products. Since our founding in 1997 by Bob and Dan Wolfberg, we have prioritized customer satisfaction and exceptional service, ensuring our customers can manage their financial needs effectively.Position Overview:As a Customer Service Representative (CSR), you will be the face of PLS, responsible for delivering an outstanding customer experience. You will educate customers about our diverse products and services while adhering to company quality standards and compliance with all relevant policies.

Join our dynamic team at alphabeinsightinc as a Customer Service Representative. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will assist customers with inquiries, resolve issues, and ensure a positive customer experience.

Location: 5200 W. North Ave., Chicago, IL 60639About PLS:At PLS, we believe you deserve better! Our commitment to exceptional service is at the heart of everything we do. Founded in 1997, PLS (People – Location – Service) is a top-tier retail provider of financial services, operating over 200 centers across 12 states. Our mission is to offer convenient financial products that empower our customers to manage their daily finances effectively. Whether it’s cashing a check or accessing other financial services, we prioritize transparency and affordability, ensuring our customers have access to the best solutions available.Position Overview:As a Customer Service Representative (CSR), you will serve as the vital link between PLS and our customers, embodying our brand and values. Your role involves delivering outstanding customer service and educating clients about our array of products and services. You will be responsible for maintaining high-quality standards while adhering to company policies and procedures.

Role Overview DoorDash is hiring a Customer Experience Manager for the Strategy & Operations team. This position focuses on improving customer satisfaction and strengthening operational performance across the delivery network. The role involves leading key initiatives and working closely with teams from different parts of the company to shape strategies that improve the customer journey. Locations San Francisco, CA New York, NY Chicago, IL Seattle, WA

Location: 4400 W. Diversey Ave., Chicago, IL 60603 About PLS: At PLS® (People – Location – Service), we believe you deserve better financial solutions. As a premier retail provider of financial services, we put our customers first and recognize the invaluable contributions of our dedicated team members. Headquartered in Chicago, we operate over 200 financial service centers across 12 states, offering convenient and transparent financial products that empower our customers to manage their daily needs effectively. Since our inception in 1997 by Co-Presidents Bob and Dan Wolfberg, our mission has remained focused on delivering exceptional service. Position Overview: As a Customer Service Representative (CSR), you will serve as the primary liaison for our customers, embodying the PLS brand. Your role is crucial in providing exemplary service while educating customers about our diverse range of financial products and services. You will uphold our commitment to quality and ensure compliance with all company policies and regulatory standards.

Veterinary Emergency Group seeks an Overnight Customer Experience Coordinator for its Chicago South Loop location. This position plays a key role in supporting clients and their pets during late-night and early-morning hours. The focus is on providing attentive service and clear communication throughout each emergency visit. Key responsibilities Act as the first point of contact for clients arriving during overnight shifts Guide clients through the emergency process with empathy and professionalism Help ensure pets and their families feel supported during stressful situations Location This role is based in Chicago, Illinois, specifically at the South Loop facility.

Join Our Team as a Customer Service RepresentativeAt PulseMediaNL, we pride ourselves on delivering outstanding customer experiences. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your role is to ensure that every interaction exemplifies our dedication to exceptional service, prompt responsiveness, and complete customer satisfaction. You will assist customers throughout their journey, addressing inquiries, offering guidance, and maximizing their utilization of our services.This position is perfect for individuals who are empathetic, solution-driven, and excel in a dynamic, digital environment.Your ResponsibilitiesCustomer Support & CommunicationRespond promptly and professionally to customer inquiries via email, chat, and phone.Provide precise information about our products, services, and procedures.Ensure that every interaction fosters a positive and supportive customer experience.Issue ResolutionEfficiently investigate and resolve customer issues, escalating as needed.Take ownership of customer concerns from initial contact through to resolution.Follow up with customers to ensure their satisfaction and closure of issues.Enhancing Customer ExperienceIdentify and report recurring issues to internal teams.Contribute to the enhancement of support processes and customer journeys.Maintain detailed and accurate records of customer interactions in our internal systems.CollaborationCollaborate closely with Sales, Operations, and Product teams to meet customer needs.Support internal initiatives aimed at improving customer satisfaction and retention.

Join our dynamic team at Alpha Insight Inc. as a Customer Account Representative! In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction, all while maintaining a positive and professional demeanor.

Are you passionate about providing excellent customer service? At NY Marketing Firm, we are seeking a dedicated Customer Service Representative to join our dynamic team in Chicago. As a key member of our customer support team, you will be responsible for assisting clients with their inquiries, resolving issues, and ensuring a positive experience.This is an exciting opportunity for individuals looking to start their careers in a fast-paced environment. If you are a quick learner with a positive attitude, we want to hear from you!

Join our dynamic team at Nymarketingfirm as a Customer Service Representative! In this exciting role, you will be the frontline support for our valued clients, ensuring they receive exceptional service and assistance.Your responsibilities will include responding to customer inquiries, resolving issues efficiently, and maintaining a positive customer experience. You will also collaborate with our team to improve service processes and contribute to a culture of excellence.

Role Overview Domino's Pizza in Chicago is hiring a Customer Service Representative. This position centers on direct interaction with customers, both in person and over the phone. The goal: make every order simple, accurate, and pleasant from start to finish. What You Will Do Take phone orders and answer customer questions Assist guests at the counter and help with in-store needs Process and manage online orders Support a smooth and friendly experience for every customer Who We’re Looking For Clear communicator with a helpful attitude Comfortable working with customers in person and by phone Ready to handle busy periods and changing priorities Interest in food service or customer support is a plus

Role Overview Domino's Pizza is hiring a Customer Service Representative in Chicago. This role centers on direct interaction with customers, taking orders, and supporting a positive experience from the moment someone calls or walks in until their pizza arrives hot and fresh. What You Will Do Greet and engage with customers in person and by phone Take accurate orders and answer menu questions Help ensure each order meets Domino's quality standards Support a friendly, helpful atmosphere for every guest Location This position is based in Chicago.

Join the team at Domino's Pizza as a Customer Service Representative! We are looking for enthusiastic individuals to provide exceptional service to our customers. In this role, you will handle orders, address customer inquiries, and ensure a positive experience. If you thrive in a fast-paced environment and enjoy working with people, this is the perfect opportunity for you!