Director of Strategy and Operations

Role Overview DoorDash, Inc. is hiring a Director of Strategy and Operations. This leader will help shape operational strategies and guide growth efforts across several markets. The position works closely with senior teams to influence important decisions and set direction. Locations New York, NY San Francisco, CA Chicago, IL Los Angeles, CA

Join Beyond Finance as a Strategic Operations Manager, where you'll play a pivotal role in shaping our organization's future. In this dynamic position, you'll lead high-impact initiatives that drive growth, improve processes, and enhance customer experience. Collaborating closely with the Executive Team, you'll conduct in-depth analyses, manage operational enhancements, and develop actionable insights to ensure our clients achieve financial freedom. If you're passionate about strategic problem-solving and operational excellence, we want you to help us transform lives!

At Tiger Analytics, we pride ourselves on being a leading advanced analytics consulting firm, recognized as a trusted partner for numerous Fortune 100 companies. We empower businesses to extract significant value from their data through our deep expertise in Data Science, Machine Learning, and Artificial Intelligence. Our excellence in delivering business value has been acknowledged by prominent market research firms, including Forrester and Gartner.We are currently looking for a highly skilled Techno-Functional Consultant to spearhead Pricing Operations. This role will be pivotal in shaping the technology direction and architectural strategy across platforms such as Google Cloud, Data Science Modeling, Agentic AI, Software Engineering, and Solution Architecture.This hybrid position demands robust business acumen in pricing and commercial operations, paired with extensive technical knowledge to design scalable, AI-driven, cloud-native solutions that facilitate intelligent pricing, automation, and data-informed decision-making.The perfect candidate will act as a bridge between business and engineering teams, ensuring that pricing strategies are operationally efficient, analytically sophisticated, and technologically innovative.

Join Gong.io as a RevOps Manager, focusing on NAMER Territory Strategy and Operations. In this pivotal role, you will leverage data-driven insights to enhance operational efficiency and drive strategic initiatives across the North American region.

Join NielsenIQ as an Associate Director of Strategy and Corporate Development, where you will play a pivotal role in shaping our strategic initiatives and driving corporate growth. This leadership position requires a strategic thinker with a proven track record in corporate development and strategy execution.

About Our TeamThe New Verticals Strategy & Operations team at DoorDash is transforming the perceptions of grocery, convenience, alcohol, and retail delivery by innovating our first-party and third-party operations. DashMarts are our pioneering first-party initiative, designed for on-demand deliveries that enhance convenience. Within DashMarts, we offer a diverse array of products, including household essentials, groceries, and popular brands, all aimed at enriching the consumer experience. Our nationwide footprint is expanding rapidly, as we enhance our services and scale our operations.To facilitate sustainable growth as we broaden our physical presence, it is imperative to navigate complex regulatory landscapes. Our Regulatory Strategy & Operations team plays a crucial role in ensuring that DashMart can expand effectively while adhering to local zoning, permitting, and community standards.About the RoleAs a key member of our DashMart Strategy & Operations organization, you will spearhead the Regulatory Strategy & Operations for our physical locations. This team is essential for launching new sites, expanding business and product lines, and managing ongoing operations through effective navigation of entitlements, permitting, zoning, and community engagement.You will oversee the comprehensive regulatory strategy and execution that fosters growth while mitigating risks, costs, and timelines. Leading a team of three Regulatory Operations Senior Associates, you will collaborate cross-functionally with Real Estate, Legal, Construction, Public Policy, Category Management, and Operations teams to facilitate the successful launch of new DashMart locations.Your responsibilities will include developing scalable processes, identifying regulatory risks and opportunities across markets, and driving continuous improvements in our site approval and compliance approaches. This position reports to a Senior Manager within the DashMart Strategy & Operations and will involve managing a small team. We embrace a hybrid work model that includes home office, site visits, and cross-functional collaboration.Why You Should Be Excited About This OpportunityInnovate. You will design, implement, and continuously refine regulatory processes and strategies that enable our growth.

Kepler Group delivers engineered marketing that connects brands and consumers through personalized, data-driven campaigns. The team acts as either an agency of record or as an integrated in-house partner, applying data and technology across all paid digital media and CRM channels to create measurable impact. Named one of AdAge's Best Places to Work in 2022, Kepler Group values transparency and professional growth. Employees receive regular updates on company financials, progress toward bonus goals, and strategies for meeting challenges. The company invests in its people and encourages shaping its future direction. Transparent communication about business performance and goals Strong focus on career development and advancement opportunities Collaborative culture with talented colleagues who make work enjoyable About the Strategy & Activation Team This group brings together media traders skilled in optimizing ad platforms across biddable channels: social, SEM, video/Advanced TV, and programmatic DSP media (including audio, DOOH, native, and display). The team goes beyond trading, serving as strategic experts who partner with clients, develop ad tech solutions, and automate internal processes to increase value. Role Overview: Associate Director of Strategy & Activation The Associate Director will guide and mentor a team focused on using data insights, innovative practices, and creative strategies to help clients succeed. This leadership role calls for someone who can combine hands-on expertise with big-picture thinking to deliver results across digital media channels.

About the US Marketplace Team The US Marketplace team at DoorDash focuses on expanding our presence in cities across the country. Our work helps customers discover top local options, supports merchants in growing their businesses, and offers dashers flexible earning opportunities. Role Overview: Director of Strategy & Operations - Local Markets The Director of Local Markets leads marketplace growth across multiple U.S. regions. This role partners closely with the Growth and Markets team to strengthen collaboration between marketing, sales, product, finance, and analytics. The goal: launch new offerings and raise service levels that help local markets thrive. This position shapes local growth strategies, runs experiments, finds partnership opportunities, builds relationships with external partners, and manages a roadmap to improve the local marketplace experience. What You Will Do Lead a team from day one, developing analytical skills and strong execution. Build business development efforts by cultivating relationships with growth partners and key merchants. Work across the US Marketplace Organization to develop strategic plans, secure resources, and improve user experiences in local markets. Collaborate with Product, Marketing, Analytics, Engineering, and Operations to identify and develop new growth initiatives. Use both quantitative and qualitative data, including AI tools, to inform strategy and direction. Turn concepts into real-world results, seeing projects through from idea to execution. Support ongoing improvement across the business. What We’re Looking For More than 10 years of experience in strategy and operations, ideally within a high-growth setting. Locations This role is based in one of the following cities: San Francisco, CA; New York, NY; Seattle, WA; Chicago, IL; Atlanta, GA; Denver, CO; Boston, MA; Austin, TX; Dallas, TX; Houston, TX; Miami, FL.

Role Overview DoorDash is hiring a Customer Experience Manager for the Strategy & Operations team. This position focuses on improving customer satisfaction and strengthening operational performance across the delivery network. The role involves leading key initiatives and working closely with teams from different parts of the company to shape strategies that improve the customer journey. Locations San Francisco, CA New York, NY Chicago, IL Seattle, WA

Join DoorDash as a Strategy & Operations Manager for our NV Ads & Promotions team. In this pivotal role, you will shape the direction of our promotional strategies and drive operational excellence. You will collaborate with cross-functional teams to enhance our advertising efforts, ensuring that we deliver optimal value to our customers and partners.

Join Appian as a Senior Manager of Sales Strategy & Field Operations. In this pivotal role, you will lead initiatives to optimize our sales processes, enhance team performance, and drive revenue growth. You will collaborate with cross-functional teams to develop and implement strategies that align with our business objectives.

Kelly Scott Madison (KSM) is an independent media and advertising agency headquartered in Chicago, IL. The agency brings together strategists, technologists, and data analysts to help brand partners build stronger connections with consumers and drive business growth. As a mid-sized team, KSM values individual contributions and supports ongoing professional development. Role overview The Associate Director of Retail Media Analytics & Strategy leads analytics initiatives for major retail accounts. This role centers on applying data-driven insights to inform client decisions and shape effective retail media strategies. What you will do Oversee strategic analytics projects for key retail clients Translate data into actionable recommendations for retail media campaigns Guide clients in making informed decisions based on analytics findings What KSM values Collaboration among strategists, technologists, and analysts Meaningful contributions from every team member Opportunities for professional growth

About Loop Loop is a pioneering AI company focused on logistics and the physical economy. Through our specialized verticalized AI, we convert operational and financial signals from logistics data into structured insights, facilitating automation, enhancing financial transparency, and optimizing supply chains at scale. Our innovative solutions empower enterprise shippers to modernize their back-office operations and unlock hidden value in intricate logistics networks. We are backed by esteemed investors including J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, as well as 50 prominent angel investors. Our dynamic team boasts expertise from renowned companies such as Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and industry stalwarts like C.H. Robinson. About the Role As a Customer Operations Associate, you will oversee the complete operational process for our customers. This role is crucial in driving automation, optimizing invoice management, and enabling actionable insights that are vital for our clients’ success. You will actively identify opportunities to enhance our products and elevate the customer experience, collaborating closely with Customer Success Managers, Product, and Engineering teams. This position is based in our Chicago office and requires on-site presence.

Who We AreAbout StripeStripe is a leading financial infrastructure platform that empowers businesses of all sizes, from monumental enterprises to innovative startups. Our platform enables millions of companies to accept payments, maximize their revenue, and unlock new business avenues. Our mission is to enhance the GDP of the internet, presenting an exceptional opportunity for you to contribute to a transformative economic landscape while advancing your career.About the TeamWith a growing emphasis on our Customer Success division, Stripe is dedicated to driving sustainable growth. Our team offers strategic and operational support to specialized sales teams, cross-functional partners, and leadership. We operate across three core pillars:Strategic PlanningOperational ExcellenceAnalytics & InsightsAs part of the GTM Strategy & Operations organization, our Customer Success Strategy & Operations team is committed to implementing effective business practices across operations, insights, processes, and tools. We strive to enhance Stripe's productivity, empower our Customer Success Managers (CSMs) in achieving key revenue targets, and ultimately drive Stripe's overall revenue growth. Our global team spans the Americas, Europe, and Asia Pacific.Your RoleThis role focuses on establishing foundational business practices, involving operational projects such as process design, business rhythms, and systems enhancements. As a vital contributor to the growth and scalability of the Customer Success business, your responsibilities will encompass performance measurement and analysis, forecasting, dashboard creation, and driving process enhancements.Key ResponsibilitiesCollaborate across teams to identify and resolve system challengesAnalyze and investigate system operations and workflow managementCreate comprehensive reports and dashboards to fulfill reporting needsManage Customer Success Manager territories effectivelyEnhance business processes through data-driven strategiesEstablish and monitor annual and quarterly OKRsPrepare materials for Quarterly Business Reviews (QBRs) and other leadership meetingsYour ProfileWe seek a proactive and analytical individual who meets the minimum qualifications...

Harbor Global’s Strategy and Transformation team partners with law firms and corporate legal departments to help improve operational performance. The group is expanding and seeks a Senior Consultant to contribute to client projects and support the team’s ongoing growth. Role overview The Senior Consultant, Strategy and Transformation, works directly with clients to address strategic and operational challenges. This position involves mentoring junior associates and guiding their contributions to projects. Building strong client relationships and upholding Harbor’s standards for service are central to the role. Location and work model Chicago, Illinois: Hybrid work model available for local candidates Remote, United States: Fully remote option for those outside Chicago What you will do Collaborate on projects with law firms and corporate legal teams Mentor and support junior associates Ensure high-quality client service and help foster lasting client partnerships Work on assignments focused on improving operational effectiveness Requirements Proactive approach and readiness to take on diverse projects Ability to help clients solve complex business problems Experience in consulting or legal operations is helpful but not required Willingness to learn and adapt

Gopuff is seeking dynamic Operations Associates (OAs) to join our dedicated operations team in Chicago. Reporting directly to a Site Leader, OAs are vital to our mission, embodying determination, positivity, and a passion for overcoming challenges. Your responsibilities will encompass a wide array of operational tasks, including selecting and packing items, receiving products, and collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers—day or night, rain or shine. We are building a team of innovative thinkers and risk-takers eager to transform the retail landscape at lightning speed. If you love snacks, you’ll fit right in!

Gopuff is actively seeking motivated Operations Associates (OAs) to become integral members of our operations team. Reporting directly to a Site Leader, OAs are vital to our mission, showcasing drive, perseverance, positivity, and a passion for overcoming challenges. You will engage in a diverse range of operational tasks, including picking, packing, and receiving products within our facility and any associated kitchen areas (if applicable), while collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers—day or night, in any weather. We are building a dynamic team of innovators, visionaries, and risk-takers eager to revolutionize the retail landscape at an unprecedented pace. And if you have a fondness for snacks, you’ll fit right in!

Join Gopuff as an Operations Associate and be a vital part of our dynamic operations team. Reporting directly to a Site Leader, you will embody the spirit of determination, positivity, and enthusiasm towards challenges that drive our mission forward. Your role encompasses diverse operational duties such as picking and packing orders, receiving products in our facility and kitchen (when applicable), and collaborating with our partner drivers.At Gopuff, we are committed to delivering everyday essentials to our customers, day and night, regardless of the weather conditions. We are building a team of innovative thinkers and risk-takers eager to revolutionize the retail landscape. An appreciation for snacks is a plus!

Join Gopuff as an Operations Associate and be a key player in transforming the future of retail. Reporting directly to a Site Leader, you will bring your determination, positivity, and enthusiasm to tackle various operational tasks. Your responsibilities will include efficiently picking and packing orders, receiving and organizing products, and collaborating with our partner drivers. At Gopuff, we deliver everyday essentials to our customers, day or night, rain or shine. We're looking for innovative thinkers and passionate individuals who enjoy snacks and are ready to help us redefine the retail landscape.Key Responsibilities:- Efficiently pick and pack items for customer dispatch- Receive product shipments, verify inventory, and resolve discrepancies- Organize inventory and manage re-shelving of canceled orders- Maintain cleanliness and organization of the sales floor and facility- Adhere to FIFO practices to manage waste and spoilage- Communicate with customers regarding substitutions or out-of-stock items- Safely handle and move products using equipment such as carts and pallet jacks- Occasionally work in freezer locations during shifts- Prepare quality beverages and food items while following recipes and presentation standards- Ensure accuracy of all food and beverage deliveries- Follow health, safety, and sanitation guidelines for all products- Organize kitchen facilities to ensure efficiency and minimize waste- Prepare and stage orders for delivery.

Join our dynamic team at Legal & General as an Associate Project Manager in Operations. In this pivotal role, you will support the planning, execution, and delivery of operational projects that drive efficiency and enhance performance across our organization. Your contributions will directly impact our commitment to excellence and customer satisfaction.