Strategic Technical Account Manager

WHAT YOU’LL DOViant Technology is in search of an accomplished and proactive Technical Account Manager who will act as a strategic post-sales advisor for our priority clients. This pivotal role exists at the crossroads of technology, measurement, and client strategy, collaborating closely with Sales Engineering, Account Management, and product teams to enhan…

Role overview Resource Innovations is hiring a Salesforce Technical Engineering Manager to lead a team of Salesforce Engineers and Administrators within its software division. This leadership role blends people management with direct technical work. The manager will help shape and deliver SaaS applications built on the Salesforce platform, ensuring that solutions align with business goals and strong engineering practices. What you will do Manage, mentor, and support a team of Salesforce Engineers and Administrators Remain hands-on in the technical development of Salesforce-based solutions Work with Product Management and cross-functional teams to turn business requirements into scalable SaaS products Oversee the design, development, and deployment of Salesforce applications Foster a collaborative team environment while driving effective solution delivery Location and work arrangement This role is fully remote. Candidates living in metro areas such as San Francisco, Chicago, Phoenix, Denver, Salt Lake City, or Madison may occasionally be asked to attend in-person meetings. Eligibility Applicants must reside in the United States This position does not offer visa sponsorship or extensions

Who We AreAbout StripeAt Stripe, we empower businesses to harness the full potential of the global economy. As a leading financial infrastructure platform, we enable millions of organizations—from the largest corporations to the most innovative startups—to accept payments, increase revenue, and seize new business opportunities. Our mission is to elevate the GDP of the internet, and we have an ambitious journey ahead of us.About The TeamThe Solutions Architecture Team collaborates closely with our clients, helping them unlock their full potential through tailored solutions that foster growth and success.We engage with top executives, finance leaders, and engineering teams from major global brands as they build cutting-edge financial services using Stripe. Our team works in close partnership with Account Executives, Professional Services, Customer Success Managers, and Product Teams to design and implement effective strategies for Stripe's platform prospects.What You’ll DoAs a Solutions Architect, you will cultivate trusted, consultative relationships with C-suite executives and key decision-makers within client organizations. You will provide both business and technical thought leadership, establishing yourself as a trusted advisor to tackle critical business challenges. Collaboratively, we will design innovative business models that drive new revenue opportunities and facilitate growth.ResponsibilitiesAct as a vital member of the Platform account team, deeply involved in shaping customer strategies; identify and secure complex opportunities while accelerating solution adoption.Serve as a thought leader and trusted advisor for key business and technical stakeholders, including CIOs, CTOs, COOs, and Heads of Product Engineering.Gain a profound understanding of customer business objectives and effectively apply Stripe’s solutions to their challenges. Develop and articulate comprehensive customer transformation journeys, including future roadmaps with extensive third-party integrations.Conduct thorough business analysis and research on customers, industries, and competitors.Lead strategic engagements with clients to align with their business priorities, design impactful solutions, and secure technical wins through detailed customer discovery and persuasive presentations.

ServiceNow is seeking a Solution Architect in Chicago to help organizations improve how they deliver services and manage daily operations. This position centers on designing solutions that make full use of the ServiceNow platform. Role overview As a Solution Architect, you will work closely with stakeholders to understand their needs and translate business requirements into effective technical designs. The role involves analyzing current processes and identifying ways to address complex challenges through technology. Key responsibilities Collaborate with stakeholders to gather and clarify business requirements Design solutions that use the ServiceNow platform to meet organizational goals Analyze current operations and recommend improvements Who succeeds in this role This position suits those who enjoy working with technology and solving intricate problems. Strong communication skills and the ability to work with diverse teams are important for success.

Discover OktaOkta is renowned as the world's leader in identity solutions. We empower individuals to securely access any technology, anywhere, on any device or application. Our versatile products, including the Okta Platform and Auth0 Platform, ensure secure access, authentication, and automation, placing identity at the heart of business security and growth.At Okta, we embrace diverse perspectives and experiences. We value lifelong learners who can contribute to our mission with their unique backgrounds.Join us in creating a future where Identity is truly yours. Okta - Solutions Engineer - SLED The Solutions Engineer TeamAt Okta, our Solutions Engineers play a pivotal role in the customer’s digital transformation journey. They are adept at using presentations, emails, phone calls, and social media to connect with customers both virtually and in-person. We seek dynamic team players who excel in crafting compelling sales presentations and tailored product demonstrations to educate our clients—from developers to C-level executives—on best practices in their cloud security technology journey. Our Solutions Engineers have the unique ability to empathize with customers and quickly identify their true technical requirements by asking insightful, clarifying questions, all while presenting solutions that directly address those needs. With a balance of technical expertise and business insight, Solutions Engineers at Okta are positioned to thrive in a role that allows them to use both skill sets. As a Solutions Engineer at Okta, you will continuously hone these skills by advising a diverse range of clients on the value they can derive from our Identity Platform.The Solutions Engineer OpportunityReporting to the Senior Manager of Solutions Engineers, the Solutions Engineer serves as a functional business consultant, passionate about technology, with the advanced skills to develop, position, and demonstrate product-specific solutions throughout the sales cycle while achieving quarterly and annual sales targets for a designated territory. What You’ll Be Doing Collaborate closely with the sales team as the technical and domain authority of a customer-facing sales team to help clients understand the value of Okta’s solutions.Analyze customer challenges and business problems, providing tailored product demonstrations to illustrate the best-fit solutions.

Join us in making a difference!West Monroe is on the lookout for a skilled Solutions Architect to be part of our esteemed Energy & Utilities (E&U) practice, with a focus on Customer Solutions. This pivotal role will concentrate on the Meter to Cash lifecycle and associated technologies, guiding utility clients in the design and execution of solutions that elevate customer satisfaction, optimize operational efficiency, and propel business success.As a Solutions Architect, you will be instrumental in the design of innovative solutions, technology integration, and maintaining client relationships. Your proficiency in CIS, MDM, CRM, CCaaS, and customer-oriented digital platforms will be essential in delivering transformative systems that enhance utility operations.This position can be based in any of our primary Energy & Utilities offices as listed or can be performed remotely from anywhere in the United States.

As a Resident Solutions Architect at Databricks, you will play a pivotal role in shaping the future of cloud-based data solutions. You will collaborate with clients to understand their business challenges and design tailored solutions that leverage the power of the Databricks platform. Your expertise will guide teams in implementing best practices for data architecture and analytics, ensuring clients achieve optimal results.

Make an Impact in Your Role As a Senior Application & Technical Support Specialist for our Axiom Financial Institutions (FI) solutions, you will play a pivotal role in providing application guidance and technical support to our clients involved in financial planning, forecasting, and reporting tasks. You will collaborate directly with finance and operations stakeholders to tackle intricate system and data challenges, ensuring that their Axiom solutions are both effective and provide accurate, trustworthy insights. This position requires a blend of extensive financial systems knowledge and advanced troubleshooting abilities to ensure customer success, facilitate issue resolution, and foster ongoing enhancements.

Overview As a Solutions Architect on our presales team, you will collaborate closely with our sales and marketing teams on pivotal projects. Your primary focus will be to enhance AvePoint’s go-to-market solutions that align with our strategic initiatives. You will be responsible for designing, presenting, and demonstrating innovative solutions that effectively address our customers’ business challenges and objectives. Additionally, you will provide essential technical guidance and support throughout the sales cycle, ensuring a seamless and successful customer journey. Responsibilities Engage with customers, prospects, and channel partners to identify their business needs and pain points, proposing tailored solutions that leverage AvePoint’s offerings. Lead new and renewal opportunities as the Strategic Lead, collaborating with relevant departments to meet objectives and customer goals. Create and deliver compelling presentations, demos, and proposals that showcase the value and advantages of our solutions. Collaborate with sales teams, delivery resources, and stakeholders to ensure alignment and coordination of sales activities and deliverables.

Join Monks as a Senior Solution Lead in our Pre-Sales and Solution Strategy team. In this fully remote role, you will leverage your expertise to drive innovative solutions and enhance sales strategies, ensuring our clients achieve optimal results through our offerings.As a pivotal member of our team, you will collaborate with cross-functional departments to deliver tailored solutions that meet client needs, while also mentoring junior staff and contributing to our strategic vision. Your insights will help shape our product offerings and refine our market approach.

About UsJoin StripeStripe is at the forefront of financial technology, providing a robust infrastructure platform for businesses of all sizes. From global enterprises to innovative startups, millions rely on Stripe to seamlessly accept payments, enhance revenue, and unlock new growth opportunities. Our mission is to elevate the GDP of the internet, presenting a rare chance for you to help shape the global economy while contributing to groundbreaking work in your career.Our TeamThe Solutions Architecture (SA) organization is committed to becoming a premier pre-sales team recognized for its exceptional technical expertise. We focus on driving long-term revenue growth by serving as trusted advisors to our users and partners, while also voicing user needs back to Stripe's Product team. Our Strategic Programs team is a high-impact unit within SA that collaborates with global leadership to design and implement initiatives that tackle our most critical priorities and urgent business challenges. We aim to streamline processes and disseminate best practices across the SA organization, ultimately maximizing our global impact.Your RoleAs a Program Manager within the Solutions Architecture team, you will lead the design, decision-making, and execution of programs that enhance user-facing excellence and operational efficiency across the global SA organization. Collaborating closely with SA leadership and business partners—including Strategy & Operations, Enablement, Recruiting, and People—you will establish and implement global standards for user engagement and operational excellence.

ABOUT WAVICLEWavicle Data Solutions is a dynamic, founder-led consulting firm committed to empowering organizations to harness the full spectrum of cloud technology, data, and artificial intelligence. We specialize in driving meaningful business outcomes through intelligent transformation—modernizing data infrastructures, facilitating AI-enhanced decision-making, and accelerating time-to-value across various sectors.Central to our methodology is WIT—the Wavicle Intelligence Framework. WIT integrates our proprietary accelerators, innovative delivery models, and partner expertise into a powerful engine for transformation, enabling our clients to achieve faster results, lower costs, and sustainable impact. Here, your ideas and skills can play a pivotal role in this journey.Our strong partnerships with AWS, Databricks, Google Cloud, and Azure empower us to deliver cutting-edge solutions utilizing the industry's leading technologies.With a workforce exceeding 500 professionals across 42 cities in the U.S., Canada, and India, Wavicle fosters a flexible, digitally connected work environment that emphasizes collaboration and growth.We prioritize our team's development through: - Competitive salary packages and performance bonuses - Unlimited paid time off - Comprehensive health, retirement, and life insurance plans - Long-term incentive programs - Engaging work that merges innovation with purposeIf you are passionate about tackling complex challenges, eager to explore the future of AI, and want to join a team that values excellence in delivery and career progression, you’ll thrive here.POSITION OVERVIEWWavicle Data Solutions is in search of GCP Solution Architects with over five (5) years of hands-on experience with Google Cloud Platform and at least fifteen (15) years of industry experience in data and analytics. This role will serve as the most senior technologist, providing solutions and architectural guidance for the team. Additionally, the role will support pre-sales and sales initiatives while offering thought leadership within the GCP sector.

Join our team at Sonsoft Inc. as an Appian Technical Manager in Chicago! We are looking for a skilled individual with a passion for technology and a drive to lead innovative projects. In this role, you will be responsible for overseeing the development and implementation of Appian solutions, ensuring efficiency and excellence in project execution. Your expertise in Appian will be crucial in guiding our team and optimizing processes.

Box, Inc. is seeking a Technical Product Consultant in Chicago, Illinois. This role centers on connecting clients’ technical needs with the company’s product capabilities. Role overview The Technical Product Consultant works across teams to help customers understand and use Box’s products effectively. The position involves responding to technical questions, offering recommendations, and supporting product implementation for clients. What you will do Address technical inquiries from clients and internal teams Provide clear recommendations that align with customer requirements Assist in implementing Box products for new and existing clients Collaborate with colleagues to improve the customer experience and encourage product adoption Collaboration This position involves regular interaction with multiple teams to ensure clients receive the support they need and to help drive the use of Box’s solutions.

Position OverviewAs an Enterprise Solutions Architect, you will spearhead the design, development, and implementation of innovative technology solutions that align with our business goals and facilitate strategic growth. This senior role is crucial as you will serve as the primary architect of enterprise-wide technology solutions, focusing on the integration and optimization of our highly customized ERP system and proprietary applications. Your expertise in managing complex operational workflows will ensure that all technology solutions are not only scalable and secure but also adhere to our enterprise architecture standards. You will play an instrumental role in potentially developing a bespoke enterprise system tailored to the specific needs of our medical waste management operations. Key ResponsibilitiesStrategic Architecture & Planning· Design and maintain a comprehensive enterprise solutions architecture framework, ensuring it aligns with our business strategy and operational demands.· Lead the creation of technology roadmaps for enterprise applications, emphasizing ERP optimization and the development of proprietary applications.· Evaluate and recommend enterprise-level technology solutions that enhance our medical waste management operations while ensuring regulatory compliance and supporting business growth.· Collaborate closely with the Vice President of IT to establish architectural principles, standards, and governance frameworks.· Assess the current architecture and develop a vision for the future state of our enterprise applications.ERP System Leadership & Development· Oversee the optimization and enhancement of our ERP system, ensuring it meets the evolving needs of the organization.

Nexxen delivers data-driven TV solutions for advertisers, agencies, publishers, and broadcasters worldwide. With a technology stack that includes both a demand-side platform (DSP) and a supply-side platform (SSP), everything centers on the Nexxen Data Platform. The Chicago office brings together people who value dedication, collaboration, and a strong customer focus. Nexxen’s culture is shaped by three guiding principles: Customer Centric, Curious Mindset, and Collaborative with No Ego. Creative thinking and unified problem-solving are encouraged to help reshape the advertising industry. Role overview The Solutions Engineer serves as the primary technical consultant to the sales team, presenting and positioning Nexxen’s technology to ad agencies, brands, and partners. This position plays a key role in pre-sales strategy, solution design, and implementing client-level solutions. Building trust and ensuring effective data use are central to every client interaction. What you will do Lead the technology evaluation process for prospective and current clients Act as the technical advisor for Nexxen’s platform, supporting the sales team Work closely with internal teams and external partners to design and implement solutions Directly influence multimillion-dollar campaigns and drive revenue outcomes through technical expertise Your safety matters Nexxen is committed to the safety and well-being of employees and job seekers. The company never requests payment during hiring. Suspicious job postings or messages should be reported to infosec@nexxen.com.

As a Senior Technical Writer at CGS Federal, you will play a crucial role in providing consulting, analytical, and documentation support for a significant Federal agency initiative.CGS Federal is dedicated to assembling motivated and highly skilled individuals to tackle the government’s most pressing challenges using innovative technology. We value candidates who are eager to contribute to government innovation, thrive in collaborative environments, and can effectively anticipate the needs of others. We are committed to fostering a supportive workplace that encourages professional growth through diverse learning opportunities.

Join Contentful as a Senior Technical Enablement Architect, where you will play a pivotal role in empowering our clients and partners with the knowledge and tools they need to succeed with our platform. You will design and implement technical training programs and resources that enhance our stakeholders' understanding of Contentful's capabilities.

Join CADDi as a Senior Solutions Architect Expert and be at the forefront of AI innovation, driving transformative solutions for manufacturers in the U.S. You will not only assist our clients but also lead the charge for our product and technology teams, ensuring the development of scalable solutions tailored for the manufacturing sector.Key Responsibilities:Take ownership of the solution architecture process: manage everything from initial discovery and scoping through to proof of concept (POC), testing, and final handover.Engage in hands-on coding and deployment of integrations using Python, TypeScript, or Rust, develop APIs, and establish robust data pipelines.Collaborate effectively across departments, including Sales (for technical scoping and demos), Product (for field feedback and reusability), and Customer Success teams (for enablement and documentation).Create precise technical documentation such as architecture diagrams, statements of work (SOW), test plans, and operational runbooks.Adopt a 0-to-1 mindset: rapidly transition from initial customer discussions to production-ready solutions and develop reusable frameworks for subsequent scaling efforts.Daily Activities:Engage in hands-on development: design, prototype, and build data and AI features, alongside writing services and orchestration code.Conduct customer discovery and value engineering sessions to gather requirements, map data sources, and establish measurable success criteria.Facilitate solution demonstrations and technical workshops to quickly iterate and validate POCs.Productionize solutions: ensure data flows are robust, implement logging and metrics, and add necessary tests and security controls along with deployment pipelines.Provide pre-sales technical support: assist in shaping SOWs, accurately estimating scope and timelines, and mitigating delivery risks.

As a Technical Writer at Collabera, you will play a vital role in producing high-quality documentation that contributes to the overall success of our projects. You will work closely with cross-functional teams to gather information and create clear, user-friendly content for a variety of audiences. This position requires excellent writing skills, attention to detail, and the ability to translate complex technical information into easily understandable documentation.