About the job
Novotel Christchurch Airport is looking for a Night Porter to join the team at Christchurch Airport in Canterbury. This permanent, full-time position offers 32 hours per week and focuses on supporting guests overnight to ensure a welcoming, safe, and comfortable experience.
Key responsibilities
- Greet guests and help foster a friendly, inviting atmosphere throughout the hotel.
- Assist with valet parking and carefully manage guest luggage.
- Work closely with the Night Manager to respond to guest requests and perform overnight checks.
- Address guest concerns promptly, communicating clearly to resolve issues.
- Carry out security rounds on hotel floors to help maintain safety for all guests.
- Share local recommendations and insights about Christchurch and the surrounding area.
- Assist guests with arranging activities, dining reservations, and travel plans.
- Keep common areas clean and well-presented, both inside and outside the hotel.
- Handle minor maintenance tasks, such as changing light bulbs and batteries.
- Follow health and safety guidelines and support emergency procedures when required.
Schedule and location
This Night Porter role is based at Novotel Christchurch Airport, with a set schedule of 32 hours per week. The position is located at Christchurch Airport in Canterbury, New Zealand.
