Client Concierge with Executive Assistant Experience Preferred

Overview:Join our dynamic team at homey, where we are seeking a dedicated and service-oriented Client Concierge to be the primary point of contact for our valued clients. In this pivotal role, you will elevate the quality of customer service by ensuring that clients receive timely, reassuring, and precise information, thereby enabling our legal professionals…

Role overview The Executive Assistant to the CEO at homey works onsite in Colombo, Western Province, Sri Lanka. This position plays a central role in supporting the CEO's day-to-day activities, ensuring that schedules, communications, and administrative tasks run smoothly. Strong organization and attention to detail are essential, along with the ability to balance multiple priorities. What you will do Coordinate the CEO’s calendar, schedule meetings, and manage appointments. Prepare, format, and organize documents, presentations, and reports with a focus on accuracy. Serve as the primary point of contact for internal and external communications, responding to requests and inquiries in a timely and professional manner. Arrange travel plans, itineraries, and logistics for both the CEO and the Executive Assistant. Maintain confidential files and ensure essential documentation stays current. Support administrative work related to the CEO’s property portfolio. Draft and respond to professional emails and correspondence on behalf of the CEO or Executive Assistant as needed. Handle a variety of administrative and ad hoc tasks to assist with ongoing projects. Requirements Strong organizational skills and attention to detail. Ability to manage several priorities at once. Professional communication skills, both written and verbal. Discretion in handling confidential information.

Join our dynamic team at ifs1 as an Employee Experience Executive. In this role, you will be pivotal in enhancing employee engagement and fostering a positive workplace culture. Your responsibilities will include developing and implementing initiatives that promote employee well-being, facilitating feedback mechanisms, and collaborating with various departments to improve the overall employee experience.

As a Partnership Success Executive at Homey, you will play a crucial role in cultivating and maintaining robust relationships with our referrers, driving business growth, and ensuring an exceptional customer experience. This position integrates client management, sales support, and strategic account planning to optimize revenue potential and strengthen long-lasting partnerships.Key Responsibilities:Foster and enhance relationships with clients to guarantee satisfaction and loyalty.Identify and leverage opportunities for upselling, cross-selling, and increasing account value.Serve as the primary contact for client inquiries, addressing issues swiftly and professionally.Collaborate with internal teams (sales, operations, marketing, customer support) to ensure seamless service delivery and onboarding.Compile and present account reports, performance metrics, and insights to clients and management.Monitor communication channels to ensure timely responses to client communications.

Join our dynamic team at Homey as an IT Executive, where you'll play a pivotal role in driving our technology initiatives. You will be responsible for managing IT resources, ensuring system integrity, and supporting our innovative projects. Your expertise will help us leverage technology to enhance our operations and deliver exceptional services to our clients.

Join Us on Our Digital Transformation Journey!Aleph is a leading partner of the most prominent digital platforms in over 130 markets worldwide. We empower platforms such as TikTok, Amazon, Google, and nearly 55 others to penetrate new territories, enabling advertisers to harness the full potential of these platforms.We are looking for an enthusiastic and experienced Client Partner Manager to become an integral part of our team. In this vital role, you will drive revenue growth and foster enduring partnerships with key advertising clients and agencies. Collaborating with our internal sales, marketing, and product teams, you will devise innovative advertising solutions tailored to our clients' needs while optimizing revenue opportunities for Google.

About UsAt Orfium, we are at the forefront of innovation in the music and entertainment industry, delivering cutting-edge rights management and data solutions. With a dynamic team of over 700 professionals located in major cities worldwide, including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with esteemed clients like Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our commitment is to empower creators, rights holders, and media companies to effectively track, manage, and monetize their content across platforms such as YouTube and TikTok. Join our passionate, international team of developers, designers, scientists, and music enthusiasts, and thrive in a flexible, hybrid work environment that fosters innovation, transparency, and accountability.Role OverviewAs a Service Delivery & Monitoring Executive, your primary responsibility will be to ensure the timely and precise delivery of reports to our clients, in strict accordance with Service Level Agreements (SLAs), while maintaining exceptional customer satisfaction levels.Key ResponsibilitiesOversee and manage service delivery processes to uphold adherence to SLAs.Quickly identify and rectify service delivery issues.Proactively mitigate potential service disruptions.Monitor and analyze key performance indicators (KPIs) to assess service quality and pinpoint improvement opportunities.Develop accurate and detailed reports based on Soundmouse services, customized to meet specific client and service needs.Leverage advanced Excel functionalities to automate report generation and analysis.Initiate and track service tickets for reported incidents and service requests.Collaborate with relevant teams to efficiently resolve issues.Establish and nurture strong client relationships through effective communication and proactive problem-solving.Address client inquiries and concerns promptly and professionally.Provide regular updates to clients regarding service status and any potential issues.QualificationsDiploma or degree in IT, Business Management, or a related field.Exceptional verbal and written communication skills in English.Strong customer service orientation paired with excellent interpersonal skills.Advanced proficiency in Microsoft Excel, including formulas and data analysis capabilities.Robust analytical and problem-solving skills.Ability to work both independently and collaboratively within a team.Proactive mindset for identifying and tackling issues.Meticulous attention to detail and accuracy.

Join our vibrant team at AMD School of Creativity as an Admissions Executive! We are seeking enthusiastic individuals to spearhead our international and domestic student recruitment efforts. Your primary focus will be on converting leads through engaging consultative calls with prospective students, their parents, and agent partners interested in our diverse programs.This role is ideal for someone eager to start their career and progress into leadership within our organization. We provide comprehensive training opportunities for those who possess a strong desire to learn and excel.

Manage the complete accounts payable (AP) and accounts receivable (AR) processes, including invoicing, payments, credit notes, and debit notes.Conduct bank reconciliations and monitor cash flow effectively.Maintain accurate financial records, ledgers, and general accounting journals.Assist in month-end and year-end closing processes to ensure timely reporting.Perform various ad hoc finance and administrative tasks as assigned.

Role Overview Homey seeks a Finance Executive to join the team in Colombo, Western Province, Sri Lanka. This role focuses on supporting financial operations, ensuring accurate reporting, timely transaction processing, and compliance with company policies. The Finance Executive will work closely with other finance team members on budgeting, forecasting, and financial analysis to guide business decisions. Main Responsibilities Manage daily financial transactions, including accounts payable and receivable. Maintain financial records, ledgers, and prepare regular reports. Assist with closing processes each month, quarter, and year. Help with budgeting and forecasting activities. Analyze financial data and report variances to management. Ensure compliance with company policies and regulatory standards. Coordinate with auditors during financial audits and provide required documentation. Contribute to improvements in financial processes and internal controls.

Join Homey as a Customer Success Executive and become a vital part of our dynamic sales team. We are looking for a motivated and results-oriented professional who can effectively engage with potential clients through outbound calls, showcasing Homey's exceptional services and converting leads into loyal customers. As the initial touchpoint for prospects, you will significantly contribute to promoting our mission and values, furthering the Homey brand.Key ResponsibilitiesLead Conversion: Drive the sales process by converting qualified leads into customers.Expert Product Knowledge: Stay informed about Homey’s offerings and industry developments to address client inquiries proficiently.CRM Management: Keep customer records and interactions updated in the CRM system.

About GapstarsGapstars is a pioneering software development services provider based in the Netherlands, specializing in assembling remote, agile teams in Sri Lanka and Portugal dedicated to driving innovation for tech companies. With a vibrant team of over 300 talented professionals, we convert scalable software into high-performance products that are shaping the future of technology. Our partners are ambitious tech firms striving to dominate their markets.Key ResponsibilitiesMonth-End & ReportingPrepare and record journals for accruals, prepayments, and other necessary month-end adjustments.Ensure accurate maintenance and reconciliation of general ledger accounts across various entities.Assist in the preparation of consolidated management accounts and statutory reports.Conduct variance analysis and provide commentary for month-end reviews.Actively participate in implementing systemic and procedural changes to enhance efficiency and accuracy.Balance Sheet ControlOversee reconciliations for critical balance sheet accounts, ensuring precision and resolution of discrepancies.Maintain fixed asset registers and manage depreciation entries.Facilitate intercompany reconciliations and settlement processes among global entities.Compliance & Audit SupportGuarantee that all entries and documentation adhere to accounting standards (GAAP, IFRS).Prepare audit schedules and support external audit processes.Assist in sustaining internal controls and documenting processes.Collaborate with third-party tax consultants to ensure compliance with local tax regulations and governance.Process & Systems ImprovementChampion continuous improvement of financial processes to enhance accuracy and efficiency.Identify automation and standardization opportunities across ledgers.Engage in ongoing finance transformation initiatives, including ERP deployment.

Job OverviewThe Conveyancing Assistant plays a vital role in supporting the conveyancing team by providing administrative and operational assistance to ensure smooth and compliant property transactions. This position involves managing documentation, engaging with clients and third parties, and upholding meticulous records throughout the conveyancing process.Core ResponsibilitiesAssist conveyancers in the creation and organization of legal documents pertaining to property transactions.Open and maintain client files, ensuring all documentation is accurately recorded and securely stored.Conduct basic property searches and collect necessary information for transactions.Communicate with clients, estate agents, mortgage lenders, and other stakeholders to gather required documents and updates.Organize appointments, meetings, and follow up on unresolved matters.Draft correspondence, contracts, and other conveyancing-related documents.Ensure adherence to legal and regulatory standards throughout the conveyancing process.Keep accurate records and consistently update case management systems.Provide general administrative support to the conveyancing team as needed.

About GapstarsGapstars is a premier software development services firm based in the Netherlands, dedicated to creating remote, agile teams in Sri Lanka and Portugal that partner with innovative technology companies. With a talented workforce of over 300 TechStars, we specialize in transforming scalable software into high-performance products that drive future innovations. Our collaborators are ambitious tech firms aiming to dominate their markets.Role OverviewWe invite a customer-centric and solution-driven Purchase Ledger Assistant to join our finance team during an exciting transformative phase. This role transcends conventional accounts payable functions, focusing on comprehensive stakeholder issue ownership, process enhancement, and driving automation and innovation for increased efficiency.The primary goal is not just to ensure prompt supplier payments but also to uphold precise and insightful transaction coding that supports procurement strategies, budgeting, and operational planning. You will collaborate closely with internal teams, procurement departments, and suppliers, taking full responsibility for resolving issues and contributing to ongoing process enhancements.Key ResponsibilitiesAccounts Payable OperationsAccurately and efficiently process supplier invoices, ensuring proper coding that facilitates meaningful spending analysis, compliance with company policies, and adherence to three-way matching standards.Conduct detailed matching of purchase orders, goods receipt notes, and invoices.Prepare and execute payment runs, including multi-currency transactions, ensuring suppliers are compensated within agreed terms.Proactively reconcile supplier statements and resolve discrepancies.Manage corporate credit card purchases and out-of-pocket expense claims, ensuring appropriate documentation and timely reimbursements.Handle logistics supplier invoices, coordinating with relevant teams for specialized review and approval processes.Maintain accurate records and filing systems, both digitally and physically.Customer Focus & Stakeholder ManagementServe as a trusted partner to stakeholders, ensuring efficient and effective communication and issue resolution.

Join our dynamic team at IFS as a Global Payroll Executive, where you will play a pivotal role in overseeing payroll operations across multiple countries. You will ensure compliance with local regulations while managing payroll processes efficiently. Your expertise in payroll management will contribute to the overall success of our organization.

GAC is hiring a Logistics Operations Assistant in Colombo, Sri Lanka. This role supports daily logistics and operations activities, providing an opportunity to gain hands-on experience in the industry. What you will do Prepare and verify invoices using operational systems. Review documents and approvals to confirm they are complete and accurate. Work with internal teams and international contacts to resolve questions. Keep records up to date and ensure systems show current information. Communicate with customers and suppliers about invoicing issues. Support the operations team with administrative tasks to help daily work run smoothly. Location This position is based in Colombo, Western Province, Sri Lanka.

About UsAt Orfium, we are at the forefront of innovation in the music and entertainment sector, leveraging advanced technology to enhance rights management and data solutions. With over 700 dedicated professionals in locations including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo, we collaborate with esteemed partners such as Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies in effectively tracking, managing, and monetizing their content across platforms like YouTube and TikTok. Join our vibrant, international team of developers, designers, scientists, and music enthusiasts in a dynamic hybrid environment that values innovation, transparency, and ownership. We eagerly await the opportunity to connect with you!Role OverviewAs a Junior Executive, you will play a pivotal role in managing music content usage for Networks, Producers, Performing Rights Organizations, and various partners. This position involves collaborating with both internal and third-party systems to handle music data, troubleshoot issues, and uphold high standards of accuracy and efficiency. You will also assist in music labeling, manage music-related tasks, and contribute to integration projects and improvements in metadata.Key ResponsibilitiesManage and maintain music content data using the Music Box Licensing Hub.Monitor music charts and assist in acquiring tracks and curating music libraries for clients.Generate comprehensive system reports to ensure music data is organized and accurate.Review and refine music data to enhance metadata quality.Identify system issues and escalate them as necessary.Collaborate with internal teams and stakeholders to meet deadlines and uphold quality standards.Support the Team Lead/Manager with project updates, meetings, and other tasks as required.

As a Senior HR Executive specializing in HR Operations at Homey, you will oversee comprehensive HR operational processes, ensuring precision, regulatory compliance, and optimization throughout the employee lifecycle. This pivotal role encompasses payroll management, HR systems oversight, and the facilitation of a positive employee experience.Key Responsibilities1. Employee Lifecycle ManagementAdminister onboarding, confirmation, transfer, and exit strategies.Guarantee accurate documentation and maintenance of employee records.Supervise induction processes and ensure compliance with employee documentation.2. HR Operations & AdministrationContinuously update and manage employee records and HRIS systems.Draft HR correspondence including offer letters, confirmations, experience letters, and disciplinary notices.Uphold adherence to established HR policies and procedures.3. Payroll & Benefits ManagementCoordinate and verify payroll inputs such as attendance, leave, overtime, and deductions.Collaborate with finance and payroll teams to ensure accurate salary processing.Oversee employee benefits administration, including insurance, leave, and allowances.4. Attendance & Leave ManagementTrack attendance and leave records meticulously.Ensure compliance with policies and manage approval processes.Generate monthly reports regarding attendance and leave.5. Compliance & Statutory RequirementsEnsure alignment with labor laws and internal policies.Maintain statutory records and facilitate audit processes.Manage regulatory documentation and reporting obligations.6. HR Systems & ReportingEnsure HRIS data accuracy and integrity.Create HR reports including headcount, attrition, and payroll analytics.Identify and implement opportunities for automating and enhancing HR processes.7. Employee Support & HR HelpdeskAddress employee inquiries concerning HR operations.Ensure prompt resolution and maintain high service standards.Support employee engagement initiatives from an operational perspective.

Orfium creates rights management and data solutions for the music and entertainment industry. The team spans over 700 professionals across cities including Los Angeles, London, Dublin, Athens, Sofia, and Tokyo. Clients include Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing. The company helps creators, rights holders, and media companies track, manage, and monetize their content on platforms such as YouTube and TikTok. Orfium emphasizes innovation, transparency, and accountability, and supports a flexible, hybrid work culture for its global team of developers, designers, scientists, and music fans. Role overview The Junior Executive - Music Cue Sheet Management will support broadcasting clients by acquiring and managing music cue sheets for international broadcasts. The position focuses on analyzing queries and delivering solutions to stakeholders. Main responsibilities Maintain clear communication with contractual clients and build positive working relationships. Analyze inquiries from Data Processing Teams or clients and develop practical solutions. Prepare progress reports on a daily, weekly, monthly, and quarterly basis. Keep thorough records of processes used to establish client connections. Organize files and directories for efficient access and retrieval. Work with teams to resolve metadata processing issues. Document changes to internal systems and report system-related problems as needed. Location This role is based in Colombo, Western Province, Sri Lanka.

About UsOrfium is a pioneering technology firm revolutionizing the music and entertainment sector with cutting-edge rights management and data solutions. With a diverse team of over 700 talented individuals across global offices in Los Angeles, London, Dublin, Athens, Sofia, Tokyo, and more, we collaborate with prestigious clients including Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies to effectively track, manage, and monetize their content on platforms such as YouTube and TikTok. At Orfium, you will be part of a vibrant, international team of developers, designers, scientists, and music enthusiasts, all committed to fostering innovation, openness, and ownership in a flexible, hybrid work environment. We look forward to welcoming you!Role OverviewAs a Service Delivery Executive, you will be responsible for ensuring the prompt and precise delivery of reports to our clients, upholding strict Service Level Agreements (SLAs), and sustaining an exemplary level of customer satisfaction.Key Responsibilities● Oversee and manage service delivery processes to ensure compliance with SLAs.● Swiftly identify and rectify service delivery concerns.● Proactively mitigate potential service interruptions.● Monitor and analyze key performance indicators (KPIs) to assess service quality and pinpoint areas for enhancement.● Generate accurate and detailed reports based on Soundmouse services, customized to meet client and service needs.● Employ advanced Excel functions to streamline report generation and analysis.● Initiate and monitor service tickets (SP/SD) for reported incidents and service requests.● Collaborate with relevant teams to resolve issues effectively.● Cultivate and maintain strong client relationships through effective communication and proactive problem-solving.● Respond to client inquiries and concerns in a timely and professional manner.● Provide clients with regular updates on service status and any potential issues.Qualifications● Diploma or degree in IT, Business Management, or a related field.● Exceptional verbal and written communication skills in English.● Strong focus on customer service and excellent interpersonal abilities.● Advanced expertise in Microsoft Excel, including formulas and data analysis.● Solid analytical and problem-solving capabilities.● Ability to work independently as well as collaboratively within a team.● Proactive mindset in identifying and resolving issues.● Meticulous attention to detail and accuracy.Benefits Competitive salary package Flexible hybrid work model that supports your lifestyle Comprehensive private health and life insurance coverage State-of-the-art technology equipment to enhance your productivity and creativity