Client Concierge with Executive Assistant Experience Preferred

Overview:Join our dynamic team at homey, where we are seeking a dedicated and service-oriented Client Concierge to be the primary point of contact for our valued clients. In this pivotal role, you will elevate the quality of customer service by ensuring that clients receive timely, reassuring, and precise information, thereby enabling our legal professionals…

About GapstarsAt Gapstars, we collaborate with Europe’s most ambitious tech companies, from groundbreaking startups to rapidly scaling enterprises, to help them build exceptional remote engineering teams.With our headquarters in the Netherlands and talent hubs in Sri Lanka and Portugal, we boast a diverse team of over 300 engineers dedicated to tackling real-world challenges with cutting-edge technologies. Our projects span various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that generate impactful results.If you seek a workplace that champions technical excellence, fosters a strong culture, and offers ample opportunities for growth, you will find your place at Gapstars.Role Overview The Learning & Development Lead will design and manage a modern, scalable ecosystem that enhances Gapstars’ “people product” and directly contributes to client success. This position will revolutionize training into a systematic “Operating System,” establishing defined role-based pathways, comprehensive manager support, and measurable performance metrics. The ultimate goal is to create a high-impact, low-administration model that strengthens our community's capabilities and empowers our leaders while providing tangible evidence of skills that facilitate our commercial growth.Key Responsibilities1. Academy Design & Learning PathwaysDevelop and implement the "Gapstars Academy" with a reliable quarterly schedule for employees and leaders.Create standardized, role-specific learning pathways for key groups (Team Leads, Community Specialists, Engineers) while remaining adaptable to specific client or project needs.Design structured learning journeys that encompass the entire employee lifecycle: from onboarding to performance support and future career development.2. Leadership Development & Manager SupportCreate and implement practical toolkits and learning initiatives focused on essential leadership skills: providing feedback, detecting burnout, and navigating difficult conversations.Facilitate effective coaching and mentoring strategies to elevate leadership capabilities across the organization.

Join our dynamic team as a Service Desk Level 3 Engineer at Dijital Team Pty Ltd, where you will play a pivotal role in delivering top-tier technical support and solutions to our clients. We are looking for a proactive and skilled engineer who thrives in a fast-paced environment and is passionate about providing exceptional customer service.Your responsibilities will include diagnosing complex technical issues, providing advanced support for IT systems, collaborating with other IT teams, and ensuring the highest level of service delivery. You will also have the opportunity to mentor junior engineers and contribute to the continuous improvement of our processes.

Teamified is searching for a Principal Product Designer (UX/UI) to lead design for a mobile banking application centered on stablecoin banking. This fully remote role is based in Colombo, Western Province, Sri Lanka, and reports directly to the Chief Product Officer. The position involves close collaboration with Product, Engineering, and other teams, balancing hands-on design work with mentoring responsibilities. Role overview The Principal Product Designer will drive user experience and interface design for both mobile and internal web applications. The role emphasizes delivering intuitive, user-centered solutions and quick iteration. Building and maintaining a scalable design system is a key part of the job, ensuring consistency and quality across the platform. In addition to design leadership, mentoring junior designers and providing guidance within the team are important aspects of this position. What you will do Lead UX/UI design for mobile and internal web apps, shaping cohesive and engaging user experiences. Create and maintain a scalable design system to support consistent, high-quality app performance. Work closely with Product and Engineering to iterate and deliver features quickly. Mentor junior designers and support their growth within the team. Requirements Minimum 8 years of experience in UX/UI design, with at least 3 years focused on Fintech for both mobile and desktop dashboards. Strong background in design systems and user research methodologies. Skilled in Figma, Sketch, or Adobe XD. Experience in Web3 or with challenger banks is a strong advantage. Additional details This position observes the Singaporean holiday calendar. Flexible working hours are expected to meet project deadlines. Benefits Access to online learning platforms and a professional development budget. Collaborative culture with opportunities to learn and grow across teams. Team lunches, social events, and creative opportunities. Leave benefits. Provident Fund contributions.

Join The Gifted Company as a Remote Java Developer and work on innovative projects that shape the future of technology. We are looking for a motivated individual who is well-versed in Java, Spring Boot, SQL, Cloud technologies, and Kubernetes. This is a fantastic opportunity for someone looking to further their career in a dynamic and supportive environment.

Join our dynamic team as a Managed Services Engineer in Colombo! If you have a passion for IT and exceptional analytical skills, we want you! As the primary point of contact for our clients, you'll tackle technical challenges head-on, ensuring they receive top-notch support and solutions. What We Offer:Embrace the opportunity to work with cutting-edge technologies and receive comprehensive training tailored to your role. In this fast-paced environment, you can expect a monthly salary ranging from €1,600 to €2,600, based on your experience. Additionally, a performance bonus equivalent to one month’s salary will be available, based on both organizational and personal goals. We also provide a robust expense scheme and 14 paid vacation days in addition to national holidays, all contingent upon your location in Colombo, Sri Lanka. About Yenlo:Yenlo is a rapidly expanding international IT firm, home to around 150 professionals, primarily consisting of highly educated and technically adept experts. Our team is dedicated to mastering integration technology and delivering impactful, innovative projects.We pride ourselves on our multicultural work environment, with over 18 nationalities represented. Our operations span several countries, including the Netherlands, Germany, Switzerland, Spain, the United States, Canada, and of course, Sri Lanka.Our clientele includes a diverse mix of SMEs and large enterprises across various sectors, such as Finance, Government, Healthcare, Education, and more, with esteemed clients like Boeing and Nationale Nederlanden. Your Role:As a Managed Services Engineer, you will be the first line of support for our customers, addressing technical inquiries primarily related to system interfaces. You will oversee integrations for public sector clients, such as Digikoppeling (ebXML and WUS) and StUF, while analyzing technical issues and enhancing data and process flows. Collaboration with internal teams is key to ensuring seamless system operations.Responding to client support requests via phone, email, and ticketing systems.Analyzing and resolving technical issues related to system interfaces and networks.Managing and maintaining integrations for public sector clients.Providing remote support, with on-site assistance when necessary.Monitoring and improving data and process flows.

Role overview The Executive Assistant to the CEO at homey works onsite in Colombo, Western Province, Sri Lanka. This position plays a central role in supporting the CEO's day-to-day activities, ensuring that schedules, communications, and administrative tasks run smoothly. Strong organization and attention to detail are essential, along with the ability to balance multiple priorities. What you will do Coordinate the CEO’s calendar, schedule meetings, and manage appointments. Prepare, format, and organize documents, presentations, and reports with a focus on accuracy. Serve as the primary point of contact for internal and external communications, responding to requests and inquiries in a timely and professional manner. Arrange travel plans, itineraries, and logistics for both the CEO and the Executive Assistant. Maintain confidential files and ensure essential documentation stays current. Support administrative work related to the CEO’s property portfolio. Draft and respond to professional emails and correspondence on behalf of the CEO or Executive Assistant as needed. Handle a variety of administrative and ad hoc tasks to assist with ongoing projects. Requirements Strong organizational skills and attention to detail. Ability to manage several priorities at once. Professional communication skills, both written and verbal. Discretion in handling confidential information.

GAC is seeking an IT Service Desk Administrator to join the Information Technology team in Colombo, Western Province, Sri Lanka. This full-time position reports directly to the IT Operations Manager and focuses on delivering technical support across the organization. Core Technologies Microsoft 365 ServiceNow JIRA Intune Endpoint Manager Azure ITSM platforms Main Responsibilities Provide IT and communications support for internal teams, resolving incidents and service requests within established service level agreements. Manage and track service desk tickets using ITIL processes. Support Microsoft 365 and other business-critical IT systems. Coordinate with both internal teams and external vendors when required. Monitor systems proactively and perform regular checks to maintain stability. Uphold security compliance for on-premises and cloud-based environments. Requirements Proven experience in IT support roles. Hands-on experience with ITSM tools such as ServiceNow or JIRA. Strong communication and problem-solving abilities. Familiarity with Microsoft 365, Intune, Endpoint Manager, and Azure.

Role OverviewAs an Account Manager at Homey, you will play a pivotal role in cultivating and maintaining robust relationships with our partners to propel business growth and guarantee an exceptional customer journey. This dynamic position integrates client management, sales support, and strategic account planning aimed at maximizing revenue potential and fostering enduring partnerships.Core ResponsibilitiesDevelop and sustain strong client relationships to enhance satisfaction and loyalty.Spot opportunities for upselling, cross-selling, and elevating account value.Serve as the primary contact for client inquiries, swiftly resolving issues in a professional manner.Collaborate with internal teams (sales, operations, marketing, customer support) to ensure smooth service delivery and onboarding.Compile and present account reports, performance metrics, and insights to clients and management.Monitor communication channels to guarantee timely responses to client inquiries.

As a Partnership Success Executive at Homey, you will play a crucial role in cultivating and maintaining robust relationships with our referrers, driving business growth, and ensuring an exceptional customer experience. This position integrates client management, sales support, and strategic account planning to optimize revenue potential and strengthen long-lasting partnerships.Key Responsibilities:Foster and enhance relationships with clients to guarantee satisfaction and loyalty.Identify and leverage opportunities for upselling, cross-selling, and increasing account value.Serve as the primary contact for client inquiries, addressing issues swiftly and professionally.Collaborate with internal teams (sales, operations, marketing, customer support) to ensure seamless service delivery and onboarding.Compile and present account reports, performance metrics, and insights to clients and management.Monitor communication channels to ensure timely responses to client communications.

Join ifs1 as a Switchboard Operator on a fixed-term contract and be the first point of contact for our clients and partners. In this vital role, you will manage incoming calls, direct them to the appropriate departments, and provide exceptional customer service.

About UsOrfium is a pioneering technology firm revolutionizing the music and entertainment sector with cutting-edge rights management and data solutions. With a diverse team of over 700 talented individuals across global offices in Los Angeles, London, Dublin, Athens, Sofia, Tokyo, and more, we collaborate with prestigious clients including Sony Music Publishing, Warner Music Group, BBC, and Universal Music Publishing.Our mission is to empower creators, rights holders, and media companies to effectively track, manage, and monetize their content on platforms such as YouTube and TikTok. At Orfium, you will be part of a vibrant, international team of developers, designers, scientists, and music enthusiasts, all committed to fostering innovation, openness, and ownership in a flexible, hybrid work environment. We look forward to welcoming you!Role OverviewAs a Service Delivery Executive, you will be responsible for ensuring the prompt and precise delivery of reports to our clients, upholding strict Service Level Agreements (SLAs), and sustaining an exemplary level of customer satisfaction.Key Responsibilities● Oversee and manage service delivery processes to ensure compliance with SLAs.● Swiftly identify and rectify service delivery concerns.● Proactively mitigate potential service interruptions.● Monitor and analyze key performance indicators (KPIs) to assess service quality and pinpoint areas for enhancement.● Generate accurate and detailed reports based on Soundmouse services, customized to meet client and service needs.● Employ advanced Excel functions to streamline report generation and analysis.● Initiate and monitor service tickets (SP/SD) for reported incidents and service requests.● Collaborate with relevant teams to resolve issues effectively.● Cultivate and maintain strong client relationships through effective communication and proactive problem-solving.● Respond to client inquiries and concerns in a timely and professional manner.● Provide clients with regular updates on service status and any potential issues.Qualifications● Diploma or degree in IT, Business Management, or a related field.● Exceptional verbal and written communication skills in English.● Strong focus on customer service and excellent interpersonal abilities.● Advanced expertise in Microsoft Excel, including formulas and data analysis.● Solid analytical and problem-solving capabilities.● Ability to work independently as well as collaboratively within a team.● Proactive mindset in identifying and resolving issues.● Meticulous attention to detail and accuracy.Benefits Competitive salary package Flexible hybrid work model that supports your lifestyle Comprehensive private health and life insurance coverage State-of-the-art technology equipment to enhance your productivity and creativity

We are seeking a dynamic Key User Manager to oversee our large users and after-sales operations in Sri Lanka. In this pivotal role, you will be responsible for ensuring exceptional service and support for our valued customers, driving user engagement, and optimizing after-sales processes to enhance customer satisfaction.

Inivos (www.inivosglobal.com) is at the forefront of technological innovation, offering specialized Enterprise Solutions, Product Development, and Staff Augmentation services. Our dynamic team of over 180 skilled professionals, including consultants, developers, and quality engineers, is dedicated to delivering state-of-the-art solutions that redefine industry standards. In just five years, we have successfully built a diverse client portfolio across North America, the UK, Scandinavia, South Africa, the UAE, Sri Lanka, Bangladesh, Singapore, the Netherlands, and Australia.We are seeking a seasoned Data Analyst with a focus on Retail Billing to join our Managed Services team. The ideal candidate will have a minimum of 5 years' experience in utility billing and auditing. In this role, you will be tasked with onboarding new billing clients, managing utility consumption data entry and review, and conducting thorough audits of billing processes. You will also provide customer service support to address client inquiries regarding invoice consumption data.As a Data Analyst - Retail Billing, your responsibilities will include:Ensuring overnight billing runs are executed accurately, with invoices reviewed and distributed, and any discrepancies identified and resolved per the Billing Operational Plan.Resolving customer inquiries quickly, delivering effective solutions that meet the needs of both retailers and customers while adhering to service level agreements.Following all Meter Data processes meticulously and addressing any data anomalies in compliance with retailer service definitions and market standards.Managing payment and market transfer processes efficiently and in line with the retailer’s operational standards.Overseeing Life Support and market compliance processes according to the latest compliance guidelines.Reviewing and processing network invoices according to approved procedures.Creating, reviewing, and updating process documentation and mapping to accurately reflect current workflows.Collaborating with internal and external teams, providing expert guidance on system improvements, conducting user acceptance testing, and managing tariff structures.Generating daily reports on billing metrics for client portfolios, ensuring precision and transparency.Implementing proactive data solutions to enhance billing accuracy and operational efficiency.

About GapstarsGapstars collaborates with some of Europe’s most ambitious tech firms, ranging from disruptive startups to fast-scaling companies, to build high-performing remote engineering teams.Headquartered in the Netherlands, with talent hubs in Sri Lanka and Portugal, we are home to over 275 engineers who excel at solving real-world challenges through modern technology. Our teams operate across various domains, including networking, marketplaces, SaaS, and AI, delivering scalable solutions that create impactful results.If you're seeking a workplace that merges technical excellence with a robust culture and opportunities for growth, welcome to Gapstars.In this role, you will be an Accounting Platform Consultant, utilizing your accounting expertise in innovative ways—designing, enhancing, and automating accounting processes.You will work at the intersection of:Accounting & compilation/accounting practiceConsultancy & financial transformation for high-transaction-volume organizationsIT, data, and platform developmentThis position transcends the boundaries of a traditional assistant accountant role and is not solely focused on IT or consultancy. You will play a key role in defining and implementing how accounting functions within Actuals, for both our clients and the platform itself.If you've ever pondered:“Why are we still doing this manually?”“This should be smarter, more consistent, and scalable.”and have an affinity for IT, then this role may be a perfect fit for you.

Welo Data, a division of Welocalize, is a prominent global AI data provider, boasting over 500,000 contributors dedicated to delivering high-quality, ethical data essential for developing the world's most advanced AI systems. Our mission is to create smarter, more human-centric AI through a diverse community across more than 100 countries.At Welo Data, we embody the ethos of 'Limitless AI. Limitless You.' This is not merely a slogan, but a commitment to harnessing human contributions for the advancement of AI technology, providing boundless opportunities for our global community to thrive, contribute, and engage on their own terms.Are you detail-oriented and passionate about technology? Welo Data is establishing a worldwide network of linguists, language enthusiasts, and culturally aware contributors who can help us build a safer and more intelligent AI landscape. By becoming a part of our talent community, you'll gain priority access to flexible, remote projects focused on annotation, evaluation, and prompt creation—always tailored to fit your schedule. Important Note: This is not a current job opening. By applying, you will join our global contributor network. When a project matches your skills and availability, we will contact you with all necessary details, including project scope, timeline, and compensation. What You’ll Need- Native or near-native fluency in Sinhala- Based in: Sri Lanka, Remote- Proficient in English- Comfortable using digital tools- Detail-oriented and inquisitiveWhy Join Us? Limitless You – Work when and where you choose, with opportunities for personal growth Limitless AI – Contribute to the development of more inclusive AI systems Be Part of Us – Join a supportive, global community About our projects:Welo Data projects vary in scope and complexity, but all contribute to creating more accurate, inclusive, and human-centered AI.Depending on your skills, you might: Annotate or label text, images, or audio for AI training Assess search results, advertisements, or chatbot responses for quality and relevance Create and test prompts to enhance large language models (LLMs) Ensure content aligns with cultural, linguistic, or industry-specific standards

About TeamifiedAt Teamified, we collaborate with leading enterprises and innovative digital businesses in Australia to help them build exceptional remote teams across India, the Philippines, and Sri Lanka. Our commitment to excellence drives us to hire outstanding professionals who contribute to transformative technologies. With a team of over 200 skilled engineers, testers, and product managers working alongside more than 20 partners, we focus on enhancing the way organizations manage their remote teams through strong relationships, trust, integrity, and a robust hiring process. Additionally, we are dedicated to developing our own technological products to ensure the best outcomes for our customers, partners, and employees.About Our ClientOur client offers a groundbreaking financial platform powered by stablecoins, featuring crypto cards, USD-denominated accounts, and seamless payments and swaps that empower users to hold, send, spend, and save globally without reliance on traditional banking systems.About the RoleAre you passionate about delivering exceptional user experiences and thrive in fast-paced environments? We are seeking a Principal Product Designer (UX/UI) who values ownership and rapid execution, focusing on delivering impactful designs over perfection. In this role, you will lead the design of our mobile application, crafting intuitive, user-centered experiences that simplify stablecoin banking. Reporting directly to the Chief Product Officer, you will collaborate closely with Product, Engineering, and other teams to create the best banking experience possible. This is a hands-on, high-impact role designed for designers who excel in dynamic settings.

Join Our Team at GapstarsAre you a talented Full Stack Engineer with a passion for developing innovative AI-driven applications in the healthcare sector? At Gapstars, we collaborate with Europe's most ambitious tech companies to create high-performing remote engineering teams that tackle real-world challenges using modern technologies.As a Full Stack Engineer, you will be at the forefront of designing and deploying scalable applications that enhance AI solutions. You will work in an agile environment alongside engineers, designers, and product teams to optimize both front-end and back-end systems for peak performance and reliability.

About GapstarsGapstars is a dynamic partner to some of Europe’s most innovative tech firms, ranging from disruptive startups to rapidly growing scaleups. We specialize in building high-performing remote engineering teams and are headquartered in the Netherlands, with talent hubs located in Sri Lanka and Portugal. Our team of over 275 engineers excels at addressing real-world challenges using cutting-edge technologies across various domains, including networking, marketplaces, SaaS, and AI, thereby delivering scalable solutions that yield impactful results. If you seek an organization that fosters technical excellence, a robust culture, and opportunities for personal and professional growth, you will find your place at Gapstars.Your RoleAs a Senior Data Engineer, you will be instrumental in the design, construction, and maintenance of scalable and reliable data solutions on the Google Cloud Platform (GCP). Your responsibilities will include developing robust pipelines into BigQuery, implementing transformations (preferably using dbt), and ensuring high standards of data quality and operational stability. Additionally, you will support monitoring and observability efforts, particularly working with BI tools (such as Power BI) primarily for monitoring and validation, rather than as a BI developer.Key Responsibilities1) Data Engineering & Architecture (GCP-first)Design and enhance data solutions on GCP, selecting services and architecture patterns with a focus on scalability, reliability, performance, and cost efficiency.Construct and uphold comprehensive data pipelines (primarily batch processing, with streaming/event-driven solutions where applicable).Develop and sustain the structure of the BigQuery warehouse: establish data modeling conventions, implement partitioning/clustering strategies, and optimize for performance and cost.Define and execute integration patterns for ingesting data from various sources (such as enterprise systems, SharePoint, external APIs, and cloud storage).Ensure datasets are reusable, well-structured, and analytics-ready to effectively support reporting, monitoring, and future modeling requirements.2) Transformations (dbt as a priority)Implement transformation logic using SQL and Python, ideally utilizing dbt for standardized modeling and testing.Establish standards for modular, maintainable transformations and comprehensive documentation.Contribute to best practices surrounding version control, code reviews, and deployment for transformation workflows.3) Data Quality, Reliability & GovernanceDevelop and maintain data quality controls, including validation, source system reconciliation, and consistency checks.Oversee pipeline health, data freshness, and reliability; proactively troubleshoot incidents to prevent recurrence.Support data governance practices such as naming conventions, access principles, and compliance standards.