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Engineering Manager for AI Models Infrastructure
IntercomBerlin, Germany; Dublin, Ireland; London, England
On-site Full-time
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Experience Level
Manager
About the job
Intercom builds tools that help businesses deliver better customer service, powered by artificial intelligence. Nearly 30,000 companies worldwide use Intercom’s products, including Fin, an AI customer service agent that works seamlessly with the Intercom Helpdesk as part of the Customer Service Suite. Since 2011, Intercom has focused on innovation and delivering value for clients.
Role overview
The AI Models Infrastructure Team within Intercom’s AI Group develops and maintains the core infrastructure that supports the company’s proprietary AI models. Intercom is hiring an Engineering Manager to lead this team. This is a technical leadership position working at the intersection of infrastructure and artificial intelligence.
What you will do
Guide a team of engineers building and operating the infrastructure for Intercom’s AI models
Work closely with other teams to ensure the reliability and scalability of AI systems
Support ongoing technical growth within the team and stay current with advances in AI
Who we’re looking for
Experience managing technical teams, ideally in AI or related fields
Strong background in infrastructure or platform engineering
Full-time|On-site|Berlin, Germany; Dublin, Ireland; London, England
Intercom builds tools that help businesses deliver better customer service, powered by artificial intelligence. Nearly 30,000 companies worldwide use Intercom’s products, including Fin, an AI customer service agent that works seamlessly with the Intercom Helpdesk as part of the Customer Service Suite. Since 2011, Intercom has focused on innovation and delive…
Full-time|On-site|Amsterdam; Dublin; Helsinki HQ; United Kingdom
Supermetrics is seeking a Principal Digital Experience Engineer to guide the technical vision for its B2B SaaS marketing website. This senior individual contributor position (IC5) is available in Amsterdam, Dublin, Helsinki HQ, or the United Kingdom. The company’s website serves as a key touchpoint for marketing, sales, and brand perception, making this a pivotal role for business growth. Role overview The Principal Digital Experience Engineer sets technical direction, defines engineering standards, and ensures the website supports measurable business outcomes. While hands-on coding may occasionally be needed, the focus centers on strategic oversight, technical governance, and influencing both internal teams and external partners. Shaping the site’s architecture and development approach, this role impacts every campaign and user journey. Key technology stack Astro.js TypeScript Sanity (headless CMS) Integrations: HubSpot, Google Tag Manager, Google Analytics, Zendesk Main responsibilities Set the technical strategy for the marketing website, making decisions on platform, stack, infrastructure, and architecture at an organizational level. Oversee website development and redesigns from concept to launch. Define technical requirements, establish engineering benchmarks, supervise delivery, and ensure alignment with performance, accessibility, and brand standards. Build a foundation for conversion optimization and experimentation. Architect the site to support A/B testing, personalization, and rapid iteration, enabling the growth team to move quickly (without directly running tests). Monitor site performance, Core Web Vitals, uptime, and technical SEO health. Document and implement performance approaches that become company standards. Define the website data layer. Set up event architecture and tracking protocols that support the broader BI strategy, collaborating with Data Architects and Analysts. Design content infrastructure in Sanity. Create content models, reusable components, and ingestion pipelines to enable a "Create Once, Publish Everywhere" approach. Develop an AI strategy for the website. Evaluate and recommend AI-driven personalization, dynamic content, conversational interfaces, and intelligent search to improve user experience. What success looks like The website reliably meets performance, accessibility, and branding goals. Engineering standards and technical documentation are clear and adopted across teams. Growth and content teams can experiment and publish efficiently. Data-driven insights and AI capabilities enhance the digital experience and support business objectives. This strategic, high-impact role is suited for a recognized expert ready to shape the future of Supermetrics’ digital presence.
Role OverviewThe Outreach Operations Specialist will play a pivotal role in researching and engaging with both governmental and non-governmental entities across various markets. The primary objective is to gather geographic data for a global mapping platform via the Geo Data Upload Tool. Utilizing your expertise in business development and relationship management, you will identify and communicate mutually beneficial opportunities to partners and project teams, fostering collaboration and enhancing project outcomes.
About UsWelcome to Stripe!At Stripe, we’re transforming the financial infrastructure landscape for businesses globally. Our platform empowers millions of organizations, from ambitious startups to Fortune 500 companies, to seamlessly accept payments, boost revenue, and unlock new growth avenues. Our vision is to elevate the internet’s GDP, and we are on an exciting journey to make the global economy accessible to everyone. Join us and make a significant impact in your career while contributing to something much larger.Team OverviewAs the Senior Manager of Sales Development, you will play a pivotal role in spearheading Stripe’s growth trajectory by leading a dynamic team of inbound and outbound Sales Development Representatives (SDRs). You will collaborate closely with our Sales teams to build and strengthen Stripe’s sales pipeline. Your expertise in mentoring and driving performance will help your team meet ambitious goals, while your hands-on approach will ensure you remain actively engaged with your SDRs. We are looking for a self-motivated leader with a proven track record in navigating ambiguity, thriving in a high-growth environment, and resolving challenges efficiently. Ideal candidates will possess substantial management experience in scaling technology-driven Sales Development teams and exceptional communication capabilities.We adopt a data-centric, analytical approach to Sales Development, and we seek an innovative thinker who enjoys building robust processes. You will play an integral role in refining our sales methodologies, articulating Stripe’s unique value proposition, and developing essential tools and metrics to measure success. If you’re driven, intelligent, persistent, and a fantastic team player, we want you on our team!
At Vanta, we are on a mission to empower businesses in earning and demonstrating trust through robust security measures. We believe in the importance of continuous monitoring and verification of security practices, enabling companies to enhance their security posture effortlessly. Our team is made up of compassionate and skilled individuals, some of whom come from security backgrounds while others have thrived at Vanta without prior experience in the field.As the Channel Manager for the DACH region, you will play a pivotal role in managing our channel partnerships, specifically focusing on expanding our presence through VARs and reseller partners. Your efforts will directly contribute to our goal of securing technology companies across the region by collaborating with our channel partners.This position is part of Vanta’s dynamic Partnerships team, where you will have a direct impact on our mission. You will ensure that our partners receive the highest quality of support and guidance as they launch Vanta's offerings in the market.The role is based in our Dublin or London office with a hybrid work model, requiring in-office attendance on Tuesdays, Wednesdays, and Thursdays.
About Notion:At Notion, we empower individuals and teams to create stunning tools tailored to their professional needs. In a world filled with countless applications and distractions, Notion stands out by offering a unified platform that seamlessly integrates documents, notes, projects, calendars, and emails—all enhanced by AI capabilities for smarter work automation. Our diverse user base, including industry leaders like Toyota, Figma, and OpenAI, loves Notion for its unparalleled flexibility and efficiency, ultimately saving time and resources.Collaboration in person is a cornerstone of our company culture. We encourage our team members to gather at our offices on Mondays, Tuesdays, and Thursdays, designated as Anchor Days, while some positions may necessitate additional in-office days.The Role:We are witnessing a tremendous surge in the services layer surrounding our product, with consultants and agencies developing workflows, implementations, and scalable operating systems for our clients. Our foundational consultant ecosystem is already in place, and now we are seeking to implement a modern partner strategy that emphasizes scale, activation, and repeatability. This role is crucial for our EMEA operations, looking for an individual with a proactive mindset to shape and lead the next phase of our consultant ecosystem.
About the Role:Join our dynamic team at ION, where you will play a pivotal role in overseeing our license key operations. This function is essential for delivering outstanding ION solutions to our clients. As a License Key Management Analyst, you will collaborate closely with internal stakeholders, including sales, legal, and commercial teams, ensuring the accurate and timely distribution of license keys. Additionally, you will enhance customer relationships by effectively addressing and resolving inquiries, contributing to an exceptional customer experience.
About StripeAt Stripe, we are redefining the financial landscape for businesses of all sizes. From industry giants to innovative startups, millions rely on our platform to process payments, enhance their revenue, and seize new opportunities. Our mission is clear: to elevate the internet's GDP, and we have an ambitious journey ahead. Join us in making the global economy accessible to all while engaging in work that truly matters.About the TeamThe Fraud Operations team is dedicated to safeguarding the global financial ecosystem. We proactively combat fraud by implementing strategies that deter fraudsters and protect our users. Our responsibilities include developing scalable fraud analysis methodologies, managing card testing and account takeover challenges, and responding to financial partner investigation requests. We are committed to improving fraud decision-making processes while supporting our users and fostering sustainable business growth.Your RoleAs a Payments Fraud Investigator, you will be instrumental in protecting our financial ecosystem. Your primary focus will be on investigating high-risk accounts and identifying various fraud patterns. You will perform in-depth analyses of merchant accounts, spearhead cross-functional initiatives, and collaborate with stakeholders to enhance our fraud detection and prevention strategies. Your deep understanding of fraud typologies will be key in refining our investigative processes and developing effective programs.
Embrace the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, dedicated to facilitating the buying, selling, and discovery of cherished items. We are revolutionizing e-commerce by merging community spirit, shopping, and entertainment into a unique experience tailored just for you. Operating as a remote-focused team, we thrive on innovation and are firmly rooted in our core values. With operational hubs in the US, UK, Germany, Ireland, and Poland, we are collectively shaping the future of online marketplaces.Our live auctions cater to a diverse array of interests, offering everything from fashion, beauty, and electronics to collectibles such as trading cards, comic books, and even live plants.And this is just the beginning! As one of the fastest-growing marketplaces, we are in search of courageous, innovative problem solvers across all departments. Stay updated with the latest Whatnot news on our blog and engineering updates as we empower individuals to transform their passions into thriving businesses while connecting people through commerce. Position OverviewAs a vital member of the Customer Experience team, you will play an essential role in enhancing the user experience by optimizing processes, managing orders, and expertly resolving issues. Your mission will be to ensure our customers receive their orders promptly and efficiently, and to rectify any complications that may arise with utmost care.Engage with buyers and sellers, adopting a customer-centric approach to foster positive interactions.Address all customer inquiries related to payments, orders, shipments, and general queries with exceptional quality and efficiency.Develop comprehensive expertise in Whatnot’s products, processes, and systems to enhance user satisfaction.Collaborate with cross-functional teams to investigate and resolve outstanding questions effectively.Identify opportunities to reduce repeat inquiries and elevate the overall customer experience.We provide flexibility to work either remotely or from our global office hubs, valuing in-person collaboration for planning, problem-solving, and connection. Candidates must reside within a reasonable commuting distance...
Join Vanta as an Account Executive focused on Startups in the EMEA region! At Vanta, we strive to empower businesses to earn and demonstrate trust through continuous security monitoring and verification. Our dynamic team is passionate about making security manageable and effective for companies of all sizes. As part of our rapidly expanding Startups Sales team, you will take ownership of the sales cycle, driving results from initial contact to closing deals. Your role will be pivotal in establishing Vanta as the preferred compliance and security solution for early-stage startups navigating these crucial challenges for the first time. With a focus on speed and efficiency, you'll thrive in our fast-paced environment, managing a high volume of prospects and discovery calls. If you're eager to make a significant impact and exceed sales targets while working with innovative startups, we want to hear from you!
Who We AreAbout StripeStripe is a leading financial infrastructure platform empowering businesses of all sizes to achieve their goals. From major corporations to innovative startups, millions rely on Stripe to facilitate payments, enhance revenue streams, and unlock new business avenues. Our mission is to elevate the global economy by increasing the GDP of the internet, paving the way for an impactful career that brings the world economy within reach for everyone.About Our TeamThe Support Team at Stripe is dedicated to providing top-notch integration guidance and assistance, leveraging our profound understanding of our products. Our support specialists engage with developers and non-technical stakeholders alike to pinpoint the root causes of payment issues, provide solutions, and empower users to maximize the potential of Stripe's robust infrastructure.The Stripe Terminal team is on a mission to bridge the gap between online and in-person transactions, ensuring that businesses can seamlessly accept payments in physical spaces just as easily as they do online. Whether enhancing retail experiences, facilitating pop-up stores, or setting up mobile point-of-sale systems for events, Stripe Terminal opens the door to diverse payment opportunities tailored to any business model.Your RoleAs a Hardware Solutions Specialist, you will be at the forefront of supporting our largest and most complex Stripe Terminal users. Your expertise in Terminal's SDKs, payment hardware, and device management will be crucial as you collaborate with both the Technical Support and Product Support Operations teams to deliver exceptional service.Key ResponsibilitiesDevelop an in-depth knowledge of Stripe Terminal’s expanding product suite, including EMVCo certified card readers, mobile payment options, POS integrations, and cloud-based device management.Diagnose and resolve issues, advising SaaS platforms and enterprise clients on their integration and hardware connectivity across various communication channels (email, chat, live calls).Recognize patterns in user challenges, create support documentation, and propose enhancements to the Terminal Engineering team.Employ analytics to identify user friction points, collaborating cross-functionally to significantly improve user experience.Enhance our internal and external documentation to cater to both technical and non-technical audiences.
Join the dynamic team at Interpath Advisory in Dublin as an Associate within our Data & Technology practice. Our team excels in technology-driven investigations, litigation support, and regulatory compliance across intricate disputes, internal inquiries, and cyber incidents. We frequently handle extensive data collections, sophisticated analytics, and intricate management of electronic evidence across diverse jurisdictions.Our projects span the globe, often collaborating with legal advisors, regulatory bodies, and corporate clients on high-stakes cases. As part of Interpath’s expanding Advisory capabilities, you will collaborate with top-tier specialists in digital forensics, cyber incident response, investigations, and data analytics from our international offices.This role is ideal for an accomplished eDiscovery professional eager to advance their technical and project management skills in a fast-paced, collaborative environment. Ideal candidates will possess 3+ years of experience in eDiscovery, digital forensics, or litigation support and be adept at managing large datasets while liaising directly with clients and legal teams.
Join our dynamic Finance team in Dublin as a Senior International Payroll Specialist, where you will play a pivotal role in managing and enhancing our international payroll operations. Your expertise will ensure precise and compliant payroll delivery for our employees across diverse countries, including Ireland, the UK, Switzerland, France, Germany, Japan, and South Korea. You will collaborate with various departments, maintain payroll schedules, and support our expansion into new regions across EMEA and APAC. This position calls for a proactive approach to resolving payroll inquiries and tax notices, while also preparing insightful payroll reports for management.
As a Mid-Market Account Executive at HubSpot, you will play a pivotal role in partnering with small and medium-sized enterprises to drive their growth and success. Utilizing proactive and inbound sales strategies, you will identify potential clients, secure new business, and enhance the adoption of HubSpot's CRM platform. Your expertise in digital transformation and change management will enable you to act as a trusted advisor, guiding clients through the entire sales process from initial engagement to closing deals.
About Stripe:Stripe is a cutting-edge financial infrastructure platform empowering businesses worldwide. Serving millions—from the largest enterprises to the most ambitious startups—Stripe enables companies to accept payments, drive revenue growth, and unlock new business opportunities. Our mission is to enhance the GDP of the internet, and we have a tremendous journey ahead of us.About the Team:The Professional Services team is dedicated to facilitating the adoption of Stripe’s capabilities among our diverse user base, ranging from Fortune 100 companies to dynamic startups. Within this team, the Accelerate unit plays a pivotal role in the essential 'zero-to-one' phase of the user journey. We collaborate closely with developers and technical leaders to ensure rapid deployment, high-quality integration, and immediate strategic value from Stripe.Accelerate represents Stripe's tailored onboarding program, designed to expedite user activation and operational readiness. Through structured engagements, we guide users through technical integration, fraud prevention setup, and financial reporting. Whether utilizing our foundational (free) tier or our premium high-touch service, our shared goal is to reduce friction, mitigate implementation risks, and accelerate time-to-revenue.What You’ll Do:As we launch Stripe Delivery Centers—a new global initiative to design, implement, and expand Stripe’s operations for the next decade—we are seeking passionate and inquisitive individuals who thrive on tackling global user challenges, enhancing operational processes, and contributing to the development of this new operational capability. If you enjoy solving complex, large-scale problems and excel as a collaborative team player, we want to hear from you!In the role of Onboarding Specialist, you will serve as the technical guide for users during their initial 90 days with Stripe. Your primary responsibility will be to proactively unblock deployments and ensure users are fully operational and ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. Additionally, you will conduct technical workshops and act as the main point of contact to help users navigate the intricacies of payment infrastructure.Responsibilities:Drive Time-to-Value: Oversee a portfolio of user implementations, acting as a project manager to ensure they meet their anticipated go-live dates.Deliver Technical Workshops: Facilitate interactive workshops covering essential topics such as API integration, dashboard utilization, fraud prevention configuration, and more.
Who We Are About Stripe Stripe is a leading financial infrastructure platform empowering businesses worldwide. From industry giants to innovative startups, millions leverage Stripe to accept payments, enhance revenue, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, and we have an incredible journey ahead. This is your chance to help shape the global economy and engage in the most impactful work of your career. About the Team As a Technical Account Manager, you will collaborate across multiple functions to support Stripe’s most significant and sophisticated users. By building trusted relationships, we provide tailored strategic guidance and proactively identify areas of opportunity to help businesses maximize value for their customers, streamline their technical operations, and accelerate global growth using Stripe. Your Responsibilities Key Responsibilities Deliver a Gold Standard Experience to key stakeholders in your assigned accounts. Collaborate with the broader Operations team to ensure access to resources and knowledge that promote a Gold Standard Experience across all user interactions, including support channels, documentation, and product feedback. Cultivate long-lasting relationships with users to enhance loyalty towards Stripe and our suite of products. Work cross-functionally both internally and with client organizations to implement operational solutions addressing issues such as fraud, disputes, declines, product adoption, and global expansion. Partner closely with Customer Success and other user-facing teams to enhance user support on Stripe. Lead meetings with users, both in-person and via video conferencing. Contribute to the ongoing development of our support offerings. Create user-facing content focused on long-term solutions.
Embrace the Evolution of E-Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, dedicated to helping you buy, sell, and uncover the items you cherish. We're revolutionizing online commerce by merging community, shopping, and entertainment into a vibrant ecosystem tailored just for you. With a remote co-located team, our inspiration springs from innovation, firmly rooted in our core values. Our hubs span the US, UK, Germany, Ireland, and Poland, as we collectively shape the future of online marketplaces.From fashion and beauty to electronics and collectibles like trading cards and comic books, our live auctions cater to diverse interests.And we’re just getting started! As one of the fastest-growing marketplaces, we seek bold, innovative problem solvers across all functions. Stay updated with Whatnot through our news and engineering blogs and join us in empowering individuals to turn their passions into businesses while fostering community through commerce. Role OverviewThe Trust & Risk team plays a pivotal role in ensuring Whatnot remains a secure and trustworthy platform for our buyers and sellers. As a Trust & Risk Agent, you will be the frontline support, addressing escalated and urgent customer issues related to the Whatnot platform.Offer responsive email support for our German-speaking users confronting trust and safety challenges.De-escalate customer concerns while imparting knowledge through clear communication that leads to successful resolutions and enhances marketplace safety.Conduct thorough investigations into complex and sensitive Trust & Risk cases, ensuring high levels of customer satisfaction.Act as the escalation point for issues requiring in-depth cultural and linguistic understanding.Collaborate with various departments to address and resolve outstanding issues.Manage a backlog of open cases efficiently while monitoring key operational metrics.Represent Whatnot with utmost integrity and professionalism.Review and analyze key metrics to make informed operational decisions.
Join Vanta as a Business Development Representative, where your role will be pivotal in driving our outbound sales efforts and building a robust sales pipeline. You'll immerse yourself in our mission to help businesses earn and prove trust through continuous security monitoring. As part of a dynamic team, you'll leverage your skills to distinguish Vanta in a competitive landscape while enjoying a collaborative and supportive environment. This hybrid position requires in-office presence Tuesday to Thursday in our Dublin location, allowing you to thrive both remotely and with your team.
As a Business Development Representative at HubSpot, you will play a crucial role in identifying and engaging with ideal companies through strategic prospecting. Utilizing HubSpot’s extensive lead database, you will initiate connections via calls, emails, and social media to spark interest in our solutions. Your ability to understand potential clients' business challenges will help you determine how HubSpot can best serve them. Once you identify a qualified lead, your objective will be to effectively articulate HubSpot's value proposition and facilitate deeper conversations with our Account Executives. You will collaborate closely with 2-3 Account Executives and fellow BDRs daily to devise innovative strategies for uncovering new business opportunities.
As an OSP/ISP Field Engineering Technician II, you will play a vital role in supporting our telecommunications projects in the field. Your expertise will be essential in ensuring the successful deployment and maintenance of outside plant (OSP) and inside plant (ISP) facilities. This position requires hands-on experience, technical knowledge, and a commitment to safety and quality standards.Join our dynamic team where you will collaborate with engineers and project managers to deliver exceptional service. We are looking for a motivated individual who can thrive in a fast-paced environment and is passionate about technology and infrastructure.
Full-time|On-site|Berlin, Germany; Dublin, Ireland; London, England
Intercom builds tools that help businesses deliver better customer service, powered by artificial intelligence. Nearly 30,000 companies worldwide use Intercom’s products, including Fin, an AI customer service agent that works seamlessly with the Intercom Helpdesk as part of the Customer Service Suite. Since 2011, Intercom has focused on innovation and delive…
Full-time|On-site|Amsterdam; Dublin; Helsinki HQ; United Kingdom
Supermetrics is seeking a Principal Digital Experience Engineer to guide the technical vision for its B2B SaaS marketing website. This senior individual contributor position (IC5) is available in Amsterdam, Dublin, Helsinki HQ, or the United Kingdom. The company’s website serves as a key touchpoint for marketing, sales, and brand perception, making this a pivotal role for business growth. Role overview The Principal Digital Experience Engineer sets technical direction, defines engineering standards, and ensures the website supports measurable business outcomes. While hands-on coding may occasionally be needed, the focus centers on strategic oversight, technical governance, and influencing both internal teams and external partners. Shaping the site’s architecture and development approach, this role impacts every campaign and user journey. Key technology stack Astro.js TypeScript Sanity (headless CMS) Integrations: HubSpot, Google Tag Manager, Google Analytics, Zendesk Main responsibilities Set the technical strategy for the marketing website, making decisions on platform, stack, infrastructure, and architecture at an organizational level. Oversee website development and redesigns from concept to launch. Define technical requirements, establish engineering benchmarks, supervise delivery, and ensure alignment with performance, accessibility, and brand standards. Build a foundation for conversion optimization and experimentation. Architect the site to support A/B testing, personalization, and rapid iteration, enabling the growth team to move quickly (without directly running tests). Monitor site performance, Core Web Vitals, uptime, and technical SEO health. Document and implement performance approaches that become company standards. Define the website data layer. Set up event architecture and tracking protocols that support the broader BI strategy, collaborating with Data Architects and Analysts. Design content infrastructure in Sanity. Create content models, reusable components, and ingestion pipelines to enable a "Create Once, Publish Everywhere" approach. Develop an AI strategy for the website. Evaluate and recommend AI-driven personalization, dynamic content, conversational interfaces, and intelligent search to improve user experience. What success looks like The website reliably meets performance, accessibility, and branding goals. Engineering standards and technical documentation are clear and adopted across teams. Growth and content teams can experiment and publish efficiently. Data-driven insights and AI capabilities enhance the digital experience and support business objectives. This strategic, high-impact role is suited for a recognized expert ready to shape the future of Supermetrics’ digital presence.
Role OverviewThe Outreach Operations Specialist will play a pivotal role in researching and engaging with both governmental and non-governmental entities across various markets. The primary objective is to gather geographic data for a global mapping platform via the Geo Data Upload Tool. Utilizing your expertise in business development and relationship management, you will identify and communicate mutually beneficial opportunities to partners and project teams, fostering collaboration and enhancing project outcomes.
About UsWelcome to Stripe!At Stripe, we’re transforming the financial infrastructure landscape for businesses globally. Our platform empowers millions of organizations, from ambitious startups to Fortune 500 companies, to seamlessly accept payments, boost revenue, and unlock new growth avenues. Our vision is to elevate the internet’s GDP, and we are on an exciting journey to make the global economy accessible to everyone. Join us and make a significant impact in your career while contributing to something much larger.Team OverviewAs the Senior Manager of Sales Development, you will play a pivotal role in spearheading Stripe’s growth trajectory by leading a dynamic team of inbound and outbound Sales Development Representatives (SDRs). You will collaborate closely with our Sales teams to build and strengthen Stripe’s sales pipeline. Your expertise in mentoring and driving performance will help your team meet ambitious goals, while your hands-on approach will ensure you remain actively engaged with your SDRs. We are looking for a self-motivated leader with a proven track record in navigating ambiguity, thriving in a high-growth environment, and resolving challenges efficiently. Ideal candidates will possess substantial management experience in scaling technology-driven Sales Development teams and exceptional communication capabilities.We adopt a data-centric, analytical approach to Sales Development, and we seek an innovative thinker who enjoys building robust processes. You will play an integral role in refining our sales methodologies, articulating Stripe’s unique value proposition, and developing essential tools and metrics to measure success. If you’re driven, intelligent, persistent, and a fantastic team player, we want you on our team!
At Vanta, we are on a mission to empower businesses in earning and demonstrating trust through robust security measures. We believe in the importance of continuous monitoring and verification of security practices, enabling companies to enhance their security posture effortlessly. Our team is made up of compassionate and skilled individuals, some of whom come from security backgrounds while others have thrived at Vanta without prior experience in the field.As the Channel Manager for the DACH region, you will play a pivotal role in managing our channel partnerships, specifically focusing on expanding our presence through VARs and reseller partners. Your efforts will directly contribute to our goal of securing technology companies across the region by collaborating with our channel partners.This position is part of Vanta’s dynamic Partnerships team, where you will have a direct impact on our mission. You will ensure that our partners receive the highest quality of support and guidance as they launch Vanta's offerings in the market.The role is based in our Dublin or London office with a hybrid work model, requiring in-office attendance on Tuesdays, Wednesdays, and Thursdays.
About Notion:At Notion, we empower individuals and teams to create stunning tools tailored to their professional needs. In a world filled with countless applications and distractions, Notion stands out by offering a unified platform that seamlessly integrates documents, notes, projects, calendars, and emails—all enhanced by AI capabilities for smarter work automation. Our diverse user base, including industry leaders like Toyota, Figma, and OpenAI, loves Notion for its unparalleled flexibility and efficiency, ultimately saving time and resources.Collaboration in person is a cornerstone of our company culture. We encourage our team members to gather at our offices on Mondays, Tuesdays, and Thursdays, designated as Anchor Days, while some positions may necessitate additional in-office days.The Role:We are witnessing a tremendous surge in the services layer surrounding our product, with consultants and agencies developing workflows, implementations, and scalable operating systems for our clients. Our foundational consultant ecosystem is already in place, and now we are seeking to implement a modern partner strategy that emphasizes scale, activation, and repeatability. This role is crucial for our EMEA operations, looking for an individual with a proactive mindset to shape and lead the next phase of our consultant ecosystem.
About the Role:Join our dynamic team at ION, where you will play a pivotal role in overseeing our license key operations. This function is essential for delivering outstanding ION solutions to our clients. As a License Key Management Analyst, you will collaborate closely with internal stakeholders, including sales, legal, and commercial teams, ensuring the accurate and timely distribution of license keys. Additionally, you will enhance customer relationships by effectively addressing and resolving inquiries, contributing to an exceptional customer experience.
About StripeAt Stripe, we are redefining the financial landscape for businesses of all sizes. From industry giants to innovative startups, millions rely on our platform to process payments, enhance their revenue, and seize new opportunities. Our mission is clear: to elevate the internet's GDP, and we have an ambitious journey ahead. Join us in making the global economy accessible to all while engaging in work that truly matters.About the TeamThe Fraud Operations team is dedicated to safeguarding the global financial ecosystem. We proactively combat fraud by implementing strategies that deter fraudsters and protect our users. Our responsibilities include developing scalable fraud analysis methodologies, managing card testing and account takeover challenges, and responding to financial partner investigation requests. We are committed to improving fraud decision-making processes while supporting our users and fostering sustainable business growth.Your RoleAs a Payments Fraud Investigator, you will be instrumental in protecting our financial ecosystem. Your primary focus will be on investigating high-risk accounts and identifying various fraud patterns. You will perform in-depth analyses of merchant accounts, spearhead cross-functional initiatives, and collaborate with stakeholders to enhance our fraud detection and prevention strategies. Your deep understanding of fraud typologies will be key in refining our investigative processes and developing effective programs.
Embrace the Future of Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, dedicated to facilitating the buying, selling, and discovery of cherished items. We are revolutionizing e-commerce by merging community spirit, shopping, and entertainment into a unique experience tailored just for you. Operating as a remote-focused team, we thrive on innovation and are firmly rooted in our core values. With operational hubs in the US, UK, Germany, Ireland, and Poland, we are collectively shaping the future of online marketplaces.Our live auctions cater to a diverse array of interests, offering everything from fashion, beauty, and electronics to collectibles such as trading cards, comic books, and even live plants.And this is just the beginning! As one of the fastest-growing marketplaces, we are in search of courageous, innovative problem solvers across all departments. Stay updated with the latest Whatnot news on our blog and engineering updates as we empower individuals to transform their passions into thriving businesses while connecting people through commerce. Position OverviewAs a vital member of the Customer Experience team, you will play an essential role in enhancing the user experience by optimizing processes, managing orders, and expertly resolving issues. Your mission will be to ensure our customers receive their orders promptly and efficiently, and to rectify any complications that may arise with utmost care.Engage with buyers and sellers, adopting a customer-centric approach to foster positive interactions.Address all customer inquiries related to payments, orders, shipments, and general queries with exceptional quality and efficiency.Develop comprehensive expertise in Whatnot’s products, processes, and systems to enhance user satisfaction.Collaborate with cross-functional teams to investigate and resolve outstanding questions effectively.Identify opportunities to reduce repeat inquiries and elevate the overall customer experience.We provide flexibility to work either remotely or from our global office hubs, valuing in-person collaboration for planning, problem-solving, and connection. Candidates must reside within a reasonable commuting distance...
Join Vanta as an Account Executive focused on Startups in the EMEA region! At Vanta, we strive to empower businesses to earn and demonstrate trust through continuous security monitoring and verification. Our dynamic team is passionate about making security manageable and effective for companies of all sizes. As part of our rapidly expanding Startups Sales team, you will take ownership of the sales cycle, driving results from initial contact to closing deals. Your role will be pivotal in establishing Vanta as the preferred compliance and security solution for early-stage startups navigating these crucial challenges for the first time. With a focus on speed and efficiency, you'll thrive in our fast-paced environment, managing a high volume of prospects and discovery calls. If you're eager to make a significant impact and exceed sales targets while working with innovative startups, we want to hear from you!
Who We AreAbout StripeStripe is a leading financial infrastructure platform empowering businesses of all sizes to achieve their goals. From major corporations to innovative startups, millions rely on Stripe to facilitate payments, enhance revenue streams, and unlock new business avenues. Our mission is to elevate the global economy by increasing the GDP of the internet, paving the way for an impactful career that brings the world economy within reach for everyone.About Our TeamThe Support Team at Stripe is dedicated to providing top-notch integration guidance and assistance, leveraging our profound understanding of our products. Our support specialists engage with developers and non-technical stakeholders alike to pinpoint the root causes of payment issues, provide solutions, and empower users to maximize the potential of Stripe's robust infrastructure.The Stripe Terminal team is on a mission to bridge the gap between online and in-person transactions, ensuring that businesses can seamlessly accept payments in physical spaces just as easily as they do online. Whether enhancing retail experiences, facilitating pop-up stores, or setting up mobile point-of-sale systems for events, Stripe Terminal opens the door to diverse payment opportunities tailored to any business model.Your RoleAs a Hardware Solutions Specialist, you will be at the forefront of supporting our largest and most complex Stripe Terminal users. Your expertise in Terminal's SDKs, payment hardware, and device management will be crucial as you collaborate with both the Technical Support and Product Support Operations teams to deliver exceptional service.Key ResponsibilitiesDevelop an in-depth knowledge of Stripe Terminal’s expanding product suite, including EMVCo certified card readers, mobile payment options, POS integrations, and cloud-based device management.Diagnose and resolve issues, advising SaaS platforms and enterprise clients on their integration and hardware connectivity across various communication channels (email, chat, live calls).Recognize patterns in user challenges, create support documentation, and propose enhancements to the Terminal Engineering team.Employ analytics to identify user friction points, collaborating cross-functionally to significantly improve user experience.Enhance our internal and external documentation to cater to both technical and non-technical audiences.
Join the dynamic team at Interpath Advisory in Dublin as an Associate within our Data & Technology practice. Our team excels in technology-driven investigations, litigation support, and regulatory compliance across intricate disputes, internal inquiries, and cyber incidents. We frequently handle extensive data collections, sophisticated analytics, and intricate management of electronic evidence across diverse jurisdictions.Our projects span the globe, often collaborating with legal advisors, regulatory bodies, and corporate clients on high-stakes cases. As part of Interpath’s expanding Advisory capabilities, you will collaborate with top-tier specialists in digital forensics, cyber incident response, investigations, and data analytics from our international offices.This role is ideal for an accomplished eDiscovery professional eager to advance their technical and project management skills in a fast-paced, collaborative environment. Ideal candidates will possess 3+ years of experience in eDiscovery, digital forensics, or litigation support and be adept at managing large datasets while liaising directly with clients and legal teams.
Join our dynamic Finance team in Dublin as a Senior International Payroll Specialist, where you will play a pivotal role in managing and enhancing our international payroll operations. Your expertise will ensure precise and compliant payroll delivery for our employees across diverse countries, including Ireland, the UK, Switzerland, France, Germany, Japan, and South Korea. You will collaborate with various departments, maintain payroll schedules, and support our expansion into new regions across EMEA and APAC. This position calls for a proactive approach to resolving payroll inquiries and tax notices, while also preparing insightful payroll reports for management.
As a Mid-Market Account Executive at HubSpot, you will play a pivotal role in partnering with small and medium-sized enterprises to drive their growth and success. Utilizing proactive and inbound sales strategies, you will identify potential clients, secure new business, and enhance the adoption of HubSpot's CRM platform. Your expertise in digital transformation and change management will enable you to act as a trusted advisor, guiding clients through the entire sales process from initial engagement to closing deals.
About Stripe:Stripe is a cutting-edge financial infrastructure platform empowering businesses worldwide. Serving millions—from the largest enterprises to the most ambitious startups—Stripe enables companies to accept payments, drive revenue growth, and unlock new business opportunities. Our mission is to enhance the GDP of the internet, and we have a tremendous journey ahead of us.About the Team:The Professional Services team is dedicated to facilitating the adoption of Stripe’s capabilities among our diverse user base, ranging from Fortune 100 companies to dynamic startups. Within this team, the Accelerate unit plays a pivotal role in the essential 'zero-to-one' phase of the user journey. We collaborate closely with developers and technical leaders to ensure rapid deployment, high-quality integration, and immediate strategic value from Stripe.Accelerate represents Stripe's tailored onboarding program, designed to expedite user activation and operational readiness. Through structured engagements, we guide users through technical integration, fraud prevention setup, and financial reporting. Whether utilizing our foundational (free) tier or our premium high-touch service, our shared goal is to reduce friction, mitigate implementation risks, and accelerate time-to-revenue.What You’ll Do:As we launch Stripe Delivery Centers—a new global initiative to design, implement, and expand Stripe’s operations for the next decade—we are seeking passionate and inquisitive individuals who thrive on tackling global user challenges, enhancing operational processes, and contributing to the development of this new operational capability. If you enjoy solving complex, large-scale problems and excel as a collaborative team player, we want to hear from you!In the role of Onboarding Specialist, you will serve as the technical guide for users during their initial 90 days with Stripe. Your primary responsibility will be to proactively unblock deployments and ensure users are fully operational and ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. Additionally, you will conduct technical workshops and act as the main point of contact to help users navigate the intricacies of payment infrastructure.Responsibilities:Drive Time-to-Value: Oversee a portfolio of user implementations, acting as a project manager to ensure they meet their anticipated go-live dates.Deliver Technical Workshops: Facilitate interactive workshops covering essential topics such as API integration, dashboard utilization, fraud prevention configuration, and more.
Who We Are About Stripe Stripe is a leading financial infrastructure platform empowering businesses worldwide. From industry giants to innovative startups, millions leverage Stripe to accept payments, enhance revenue, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, and we have an incredible journey ahead. This is your chance to help shape the global economy and engage in the most impactful work of your career. About the Team As a Technical Account Manager, you will collaborate across multiple functions to support Stripe’s most significant and sophisticated users. By building trusted relationships, we provide tailored strategic guidance and proactively identify areas of opportunity to help businesses maximize value for their customers, streamline their technical operations, and accelerate global growth using Stripe. Your Responsibilities Key Responsibilities Deliver a Gold Standard Experience to key stakeholders in your assigned accounts. Collaborate with the broader Operations team to ensure access to resources and knowledge that promote a Gold Standard Experience across all user interactions, including support channels, documentation, and product feedback. Cultivate long-lasting relationships with users to enhance loyalty towards Stripe and our suite of products. Work cross-functionally both internally and with client organizations to implement operational solutions addressing issues such as fraud, disputes, declines, product adoption, and global expansion. Partner closely with Customer Success and other user-facing teams to enhance user support on Stripe. Lead meetings with users, both in-person and via video conferencing. Contribute to the ongoing development of our support offerings. Create user-facing content focused on long-term solutions.
Embrace the Evolution of E-Commerce with Whatnot!Whatnot stands as the premier live shopping platform across North America and Europe, dedicated to helping you buy, sell, and uncover the items you cherish. We're revolutionizing online commerce by merging community, shopping, and entertainment into a vibrant ecosystem tailored just for you. With a remote co-located team, our inspiration springs from innovation, firmly rooted in our core values. Our hubs span the US, UK, Germany, Ireland, and Poland, as we collectively shape the future of online marketplaces.From fashion and beauty to electronics and collectibles like trading cards and comic books, our live auctions cater to diverse interests.And we’re just getting started! As one of the fastest-growing marketplaces, we seek bold, innovative problem solvers across all functions. Stay updated with Whatnot through our news and engineering blogs and join us in empowering individuals to turn their passions into businesses while fostering community through commerce. Role OverviewThe Trust & Risk team plays a pivotal role in ensuring Whatnot remains a secure and trustworthy platform for our buyers and sellers. As a Trust & Risk Agent, you will be the frontline support, addressing escalated and urgent customer issues related to the Whatnot platform.Offer responsive email support for our German-speaking users confronting trust and safety challenges.De-escalate customer concerns while imparting knowledge through clear communication that leads to successful resolutions and enhances marketplace safety.Conduct thorough investigations into complex and sensitive Trust & Risk cases, ensuring high levels of customer satisfaction.Act as the escalation point for issues requiring in-depth cultural and linguistic understanding.Collaborate with various departments to address and resolve outstanding issues.Manage a backlog of open cases efficiently while monitoring key operational metrics.Represent Whatnot with utmost integrity and professionalism.Review and analyze key metrics to make informed operational decisions.
Join Vanta as a Business Development Representative, where your role will be pivotal in driving our outbound sales efforts and building a robust sales pipeline. You'll immerse yourself in our mission to help businesses earn and prove trust through continuous security monitoring. As part of a dynamic team, you'll leverage your skills to distinguish Vanta in a competitive landscape while enjoying a collaborative and supportive environment. This hybrid position requires in-office presence Tuesday to Thursday in our Dublin location, allowing you to thrive both remotely and with your team.
As a Business Development Representative at HubSpot, you will play a crucial role in identifying and engaging with ideal companies through strategic prospecting. Utilizing HubSpot’s extensive lead database, you will initiate connections via calls, emails, and social media to spark interest in our solutions. Your ability to understand potential clients' business challenges will help you determine how HubSpot can best serve them. Once you identify a qualified lead, your objective will be to effectively articulate HubSpot's value proposition and facilitate deeper conversations with our Account Executives. You will collaborate closely with 2-3 Account Executives and fellow BDRs daily to devise innovative strategies for uncovering new business opportunities.
As an OSP/ISP Field Engineering Technician II, you will play a vital role in supporting our telecommunications projects in the field. Your expertise will be essential in ensuring the successful deployment and maintenance of outside plant (OSP) and inside plant (ISP) facilities. This position requires hands-on experience, technical knowledge, and a commitment to safety and quality standards.Join our dynamic team where you will collaborate with engineers and project managers to deliver exceptional service. We are looking for a motivated individual who can thrive in a fast-paced environment and is passionate about technology and infrastructure.
