Bilingual Customer Support Specialist (Spanish) at Klaviyo | Dublin

At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each Klaviyo (as we refer to ourselves) brings to our workplace daily. We believe everyone deserves an equitable chance at success and value the unique experiences that each individual contributes beyond traditional job qualifications. If you find yourself to be a close matc…

Join Stripe as a Staff Engineer in our Production Engineering team, where you will play a critical role in building and maintaining scalable systems.As a leader in this innovative environment, you will collaborate with cross-functional teams to optimize our infrastructure and enhance the reliability of our services. You will leverage your expertise to influence product design and architecture decisions, ensuring the highest performance and availability.

At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each Klaviyo (as we affectionately refer to ourselves) contributes to our workplace daily. We believe that everyone deserves an equal opportunity for success and value the unique experiences that each individual brings beyond traditional job qualifications. If you feel you are a close match to this description, we encourage you to apply. To learn more about life at Klaviyo, visit klaviyo.com/careers to discover how we empower creators to take charge of their destinies.Dublin, Ireland (Hybrid: 3 days per week in office)The Role:As a Customer Support Specialist, known as Product Experts at Klaviyo, you are essential to our future success. Our expanding team in Dublin has quickly become an integral hub for our EMEA operations. We are deeply committed to the success of our customers and strive to deliver exceptional support with unparalleled product knowledge and communication skills, consistently aiming to meet and exceed customer expectations. We are on the lookout for French-speaking Product Experts who are enthusiastic about providing exceptional support to our EMEA clients scaling their businesses with Klaviyo.Your Impact:Acquire comprehensive knowledge of the Klaviyo platform.Deliver top-notch product support for Klaviyo customers, collaborating with them to efficiently resolve their concerns via email and live chat.Communicate effectively to answer inquiries from both technical and non-technical users while supporting a variety of technologies.Diagnose software issues and address escalated customer complaints using established procedures.Offer guidance on non-technical inquiries (e.g., marketing, sales, and e-commerce setup questions).Communicate thoughtfully and effectively with all Klaviyo customers.Document troubleshooting and problem resolution processes.

Title: Programme Support Officer – Restoring Family LinksDuration: Full-time, fixed-term contract (12 months)Reporting to: RFL Programme ManagerThe Irish Red Cross Society (IRC) is a pivotal part of the largest independent humanitarian network globally, the International Red Cross and Red Crescent (RC/RC) Movement. With a steadfast commitment to its Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary Service, Unity, and Universality, the IRC aims to lead as a humanitarian organization, dedicated to offering impartial services and support to vulnerable communities both domestically and internationally. Our mission is to diligently identify and deliver humanitarian assistance to those most in need.The Restoring Family Links (RFL) Service of the Irish Red Cross is integral to a worldwide network of Red Cross and Red Crescent National Societies. These organizations collaboratively strive to restore and maintain communication between families separated by armed conflict, political turmoil, natural disasters, or migration. In these dire situations, communication often falters, leaving families without knowledge of their loved ones’ whereabouts. Understanding the fate of family members who have been left behind or who have migrated is crucial.SUMMARY OF ROLEThe Programme Support Officer plays a vital role in providing administrative and operational support to the Irish Red Cross Restoring Family Links team. This role is instrumental in aiding the RFL Programme Manager in ensuring precise case management, effective service coordination, and the seamless day-to-day operations of the IRC’s RFL activities, all while adhering to organizational policies and humanitarian principles. This position demands a combination of technical proficiency and the ability to compassionately engage with distressed clients, following best practices in protection.ROLE RESPONSIBILITIESOffer administrative and coordination support for IRC Restoring Family Links services under the guidance of the RFL Programme Manager.Ensure the maintenance of accurate and confidential case files, complying with Irish Red Cross Policies, data protection, and safeguarding standards.Assist with the registration, tracking, and follow-up of RFL cases, including necessary documentation and correspondence.Contribute to the preparation of reports, including statistical data for donors or internal program updates when required.Assist in scheduling meetings and preparing agendas or other documents, ensuring follow-up on action points as needed.Support the filing, record keeping, and archiving systems for RFL cases.Manage the RFL email inbox, addressing general inquiries or referring them accordingly.

Join our dynamic team at Egis Group as a Senior Engineer, where you will play a pivotal role in our innovative projects. We are looking for a highly skilled professional who is passionate about engineering and eager to contribute to our mission of delivering exceptional solutions. Your expertise will help us drive our projects forward while working collaboratively with a talented group of engineers.

Join our dynamic team at Socotec UK Ireland as a Fire Engineer, where you will be at the forefront of fire safety engineering. You will work collaboratively with a talented group of professionals dedicated to providing innovative solutions that ensure the safety and compliance of buildings.

Pension Support Associate – 12 Month Fixed Term Contract About Davy Davy has served clients since 1926 and is a leading name in wealth and capital management in Ireland. The firm offers services to high-net-worth individuals, self-directed investors, SMEs, credit unions, corporations, and institutional investors both in Ireland and internationally. Davy’s culture centers on client success, unity, and legacy, with a focus on delivering results and supporting professional growth. Role Overview This Pension Support Associate position is based in Dublin and runs for 12 months. The role supports Davy’s pension administration and compliance work. The associate will work closely with the pensions team to ensure the smooth operation of pension products and help with regulatory transitions. Main Responsibilities Develop a strong understanding of Davy pension products, including Master Trusts, Executive Pension Portfolios (EPPs), Personal Retirement Bonds (PRBs), Personal Retirement Savings Accounts (PRSAs), and Approved Retirement Funds (ARFs). Carry out pension administration tasks such as account setup, benefit processing, data entry, premium allocation, and peer review of work. Follow relevant pension regulations and legislation for all product offerings. Support the transition of the Davy EPP book of business to new arrangements in line with EU Directive IORPs II. Comply with Davy’s Risk and Compliance policies and procedures as they apply to the role. Location Dublin, County Dublin, Ireland

At Klaviyo, we celebrate the diverse backgrounds, experiences, and perspectives that each Klaviyo (as we affectionately refer to ourselves) brings to our dynamic workplace every day. We firmly believe that everyone deserves an equitable opportunity for success and value the unique experiences that transcend conventional job qualifications. If you find yourself to be a close fit for this position, we encourage you to apply even if you don't meet every single requirement. Interested in discovering more about life at Klaviyo? Visit klaviyo.com/careers to learn more about how we empower creators to take control of their own journeys.Dublin, Ireland (Hybrid: 3 days per week in office)The role:As a Customer Support Specialist, known as a Product Expert at Klaviyo, you will play an integral role in our future success. Our expanding team in Dublin has quickly established itself as a vibrant hub for our EMEA operations. We are deeply committed to the success of our customers and strive to provide outstanding support with exceptional product knowledge and communication skills, consistently exceeding customer expectations. We are seeking Dutch-fluent Product Experts who are enthusiastic about assisting our EMEA customers as they grow their businesses using Klaviyo.Your Impact:Acquire a thorough understanding of the Klaviyo platform.Deliver high-quality product support for Klaviyo customers, collaborating with them to effectively resolve issues through email and live chat.Provide thoughtful communication to address inquiries from both technical and non-technical users while supporting a broad spectrum of technologies.Diagnose software issues and address escalated customer complaints using established processes.Offer guidance on non-technical queries related to marketing, sales, and e-commerce setup.Engage thoughtfully and effectively with all Klaviyo customers.Document troubleshooting processes and solutions.

Join Arista Networks as a Software Engineer in our Engineering Productivity team. In this role, you will be instrumental in enhancing the software development processes and tools that empower our engineering teams. Your innovative ideas and technical skills will contribute to the efficiency and effectiveness of our software development life cycle.

Overview We are looking for a skilled Kubernetes Engineer to become a vital part of our global infrastructure team. In this role, you will play an essential part in scaling, automating, and securing our container orchestration environments across both on-premises and public cloud platforms. As a Kubernetes expert, you will collaborate closely with DevOps, Site Reliability Engineering (SRE), and security teams to deliver dependable, self-service, and production-ready Kubernetes clusters that support our mission-critical applications. Key Responsibilities Cluster Management Deploy, manage, and upgrade Kubernetes clusters utilizing tools like kubeadm, EKS, AKS, GKE, or Rancher. Implement comprehensive RBAC, network policies, ingress controllers, and security frameworks within Kubernetes. Automation and Infrastructure as Code (IaC) Automate cluster provisioning and application deployment pipelines using technologies such as Terraform, Helm, and ArgoCD. Create reusable modules to ensure consistent infrastructure delivery across staging and production environments. CI/CD Integration Integrate Kubernetes within modern CI/CD workflows to enable rapid and secure application delivery. Promote GitOps practices and automate continuous deployment. Monitoring, Logging, and Troubleshooting Establish observability for Kubernetes using tools like Prometheus, Grafana, Loki, and Fluentd/Fluent Bit. Troubleshoot performance issues, failed pods, memory leaks, and cluster degradation events. Cloud and Hybrid Deployments Manage Kubernetes workloads across AWS, Azure, GCP, and hybrid/on-premise environments. Utilize tools like Velero, Kasten, or Stash for backup and restore strategies in Kubernetes. Collaboration and Support Collaborate with application developers, SREs, and security teams to implement best practices. Act as a technical advisor on cloud-native architectures and containerization.

Join our dynamic team at Egis Group as a Senior Engineer, where you will play a pivotal role in driving innovative engineering solutions. In this position, you will collaborate with cross-functional teams to deliver high-quality projects that meet client needs. Your expertise will be essential in overseeing the technical aspects of engineering projects, ensuring adherence to industry standards and regulations. As a Senior Engineer, you will mentor junior engineers and contribute to the development of best practices within the company. Your ability to communicate effectively and lead projects will be crucial in fostering a collaborative work environment.

Join our innovative team at AECOM as a Principal Electrical Engineer, where you will lead cutting-edge projects and collaborate with a diverse group of talented professionals. Your expertise will be instrumental in designing and implementing electrical systems that meet the highest standards of quality and efficiency.As a Principal Electrical Engineer, you will be responsible for overseeing project development, providing technical guidance, and ensuring compliance with industry regulations. This role offers a unique opportunity to make a significant impact while advancing your career within a global firm dedicated to sustainability and innovation.

About AnthropicAt Anthropic, we are on a mission to develop AI systems that are not only reliable and interpretable but also steerable. Our primary goal is to ensure that AI technology is safe and advantageous for all users and society at large. Our rapidly expanding team consists of dedicated researchers, engineers, policy experts, and business leaders, all working collaboratively to create beneficial AI solutions.Role OverviewAt Anthropic, we believe in the strength of collaboration. Our AI Reliability Engineering (AIRE) team plays a crucial role in maintaining the robustness of Claude, our flagship AI, ensuring it remains reliable for everyone who relies on it. We work closely with various teams within Anthropic to enhance reliability across our essential service paths—from the SDK, through our network, API layers, serving infrastructure, and accelerators, and back again. Our hands-on approach allows us to make impactful improvements during incidents and in collaborative projects.Reliability is an emergent quality that extends beyond individual teams. Our role involves taking a comprehensive view of the systems, offering a unique opportunity for dynamic, cross-functional engagement with the most critical aspects of our operations.

Transportation Design EngineerJoin Roughan & O’Donovan (ROD) as we seek to recruit a talented Design Engineer with a minimum of four years of relevant experience to become an integral part of our dedicated Transportation team.About the RoleIn this position, you will collaborate with a highly skilled, multidisciplinary team that has successfully executed transportation projects across Ireland and the UK. Your work will encompass upgraded rail lines, light railways, motorways, public transport facilities, rural roads, cycle paths, and pedestrian schemes.This role will provide you with the opportunity to engage in the full life cycle of transport assets, from initial investigations and modeling through to construction management and maintenance of transport networks.Our current and recent projects include:Clontarf to City Centre ProjectBusConnects DublinEnhancing Motorway Operations ServicesHerring Bridge, Great Yarmouth, UKWest Clare Railway GreenwayRenfrew Bridge, Renfrewshire, ScotlandDART+ WestEssential QualificationsA Bachelor’s Degree in Civil Engineering (Level 8 in the National Framework of Qualifications or equivalent).Minimum of four years post-qualification experience in the design or construction of civil engineering projects.Strong understanding of Transport Infrastructure Ireland (TII) Publications and the National Highways Design Manual for Roads and Bridges (DMRB).Familiarity with the Design Manual for Urban Roads and Streets (DMURS), the Traffic Signs Manual, the Cycle Design Manual, and the Traffic Management Guidelines Manual.Good knowledge of construction procurement processes.Basic awareness of the planning application process.Experience in preparing detailed reports.Experience in executing quality procedures and maintaining records.Proficient in Microsoft Office Suite (Excel, Word, Outlook).Working knowledge of Building Information Modelling (BIM).Fluency in spoken and written English.

AECOM is seeking an Electrical Engineer specializing in substations for its Dublin office. The role involves contributing to the design, implementation, and management of electrical systems that serve high-voltage substations. These projects play a key part in developing infrastructure and maintaining reliable energy distribution throughout the region. Key responsibilities Design electrical systems tailored for high-voltage substation projects Oversee the implementation and ongoing management of substation initiatives Work to support the reliability and efficiency of energy distribution networks Role overview This position focuses on both the technical design and practical management of substation electrical systems. The work directly affects infrastructure growth and helps ensure stable power delivery in the area.

Join Gong's rapidly growing Sales Engineering team as a Sales Engineer, where you'll play a crucial role in delivering exceptional experiences to our Enterprise Prospects and Customers. Unlike traditional Sales Engineers, you will tackle complex use cases and be a strategic resource for Gong's largest opportunities in EMEA, acting as a superhero who steps in when challenges arise. This hybrid role allows for collaboration in the office three days a week while offering remote flexibility.

Join Our Team as a Child Support Worker!At Focus Ireland, based in the vibrant regions of Dublin and Kildare, we are dedicated to making a difference in the lives of families experiencing homelessness. As a Child Support Worker within our Family Homeless Action Team, you will play a vital role in alleviating the effects of childhood trauma associated with homelessness.Your Responsibilities:Conduct assessments to identify children's developmental needs and strengths.Collaborate with parents and relevant professionals to create and review effective support plans.Provide one-on-one support in children's emergency accommodations, aligning with their support plans.Facilitate group work in designated locations as needed.Foster positive parent-child relationships and support parental responsibilities to meet children's needs.Ensure a high standard of child-led and child-focused practice throughout our service.Advocate for the rights and needs of the children and young people in our care.Communicate effectively with professionals involved in the children's lives, attending necessary meetings and conferences.Maintain accurate records and produce reports as requested.Adhere to agency policies regarding health, safety, and the welfare of children.Engage in service reviews and contribute to its development.Work under the guidance of the Manager/Team Leader with regular supervision sessions.Report any health, safety, and welfare concerns to your line manager.

Bridge Design Engineer / Senior Engineer – Dublin or CorkRoughan & O’Donovan (ROD) is on the lookout for a skilled and passionate bridge engineer with at least three years of relevant experience to join our dynamic civil, structural, and environmental engineering consultancy on a permanent basis.About Roughan & O’DonovanFounded in Dublin in 1974, Roughan & O’Donovan (ROD) is a premier, privately owned civil, structural, and environmental engineering consultancy. With a multidisciplinary team of over 250 professionals across our four offices in Ireland and the UK, we manage and deliver significant infrastructure projects. Our director-led, hands-on approach fosters collaboration and innovation, enabling us to provide cost-effective solutions that enhance value for our clients while promoting growth and learning for our employees. We pride ourselves on our strong relationships with clients, partners, and stakeholders, with much of our work stemming from repeat business. At ROD, we value our staff and are committed to their personal and professional development throughout their careers.About the RoleAs an experienced bridge engineer, you will be a key contributor to the design and execution of our bridge and multidisciplinary projects, with dedicated support from our teams in both Ireland and the UK.Main Duties and Responsibilities:Engage with existing and new bridge and civil structures utilizing various materials and forms, including superstructure, substructure, and articulation components.Participate in the initial project phases, including scoping, specifying, and interpreting surveys, inspections, and investigative work, as well as optioneering and scheme design.Conduct detailed design activities, encompassing modelling, calculations, and overseeing drawing production.Draft documents such as technical reports, specifications, and contract documents.Execute independent design checks and provide support during the construction phase.Interface with clients, including local and national authorities, consultants, and design & build contractors.

Join our dynamic team at DNB as a Senior Engineering Manager, where you will lead and inspire a talented team of engineers. Your mission will be to drive innovation and excellence in engineering practices, ensuring the successful delivery of complex projects. We are looking for a strategic thinker with a passion for technology and a proven track record in engineering management.

At Intercom, we pride ourselves on being a pioneering AI Customer Service company dedicated to revolutionizing customer experiences for businesses worldwide.Our flagship AI agent, Fin, stands out as the most advanced customer service AI agent available, empowering businesses to deliver exceptional customer service around the clock. Fin can seamlessly integrate with our Helpdesk to form the Intercom Customer Service Suite, a comprehensive solution designed to handle both complex inquiries that necessitate human intervention and straightforward requests.Since our inception in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, setting a new benchmark in customer service. Guided by our core values, we continuously strive to innovate, work with urgency, and deliver unparalleled value to our clients.What’s the opportunity?As a Principal Engineer at Intercom, you will have the unique opportunity to lead the formulation and implementation of vital strategic initiatives. You will operate independently while being accountable for successful execution within a segment of our engineering organization. Your responsibilities will encompass developing both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Additionally, you will mentor and guide fellow engineers while partnering with Group Engineering Managers on technical strategy and leadership.What will I be doing?In this role, you will:Exhibit mastery in your domain knowledge, acting as a leader in the R&D organization to propel essential strategic projects forward.Provide evaluations of project status, risks, and challenges to engineering leadership to inform resource allocation and prioritization.Contribute to our technical architecture as we expand, ensuring scalability to handle requests from all our customers’ customers.Value agility as much as scalability and availability, with a focus on continuous deployment for incremental releases.Engage in all stages of software development, including ideation, prototyping, design, and implementation, blending hands-on development with leadership and architectural tasks.Utilize the industry’s best tools, as we heavily invest in AI-powered developer tools that eliminate friction and enhance your problem-solving capabilities.