AI Support Engineer - Dublin

About the TeamAt OpenAI, our User Operations team is dedicated to guiding customers through their journey of adopting AI technologies, ensuring their experience with our products is nothing short of outstanding. We are pioneering the first post-AGI support team, tackling intricate challenges, offering technical expertise, and helping customers unlock the ful…

Join Our Team as a Data Analyst About Stripe Stripe is a leading financial infrastructure platform that empowers businesses to thrive. From large enterprises to innovative startups, millions of companies utilize Stripe to accept payments, enhance their revenue, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, and we have significant work ahead. This presents a unique chance for you to contribute to the global economy while engaging in meaningful work that shapes your career. About the Team The Data Science team at Stripe is a dynamic community where data analysts and scientists collaborate, learn, and grow together. In this role, you will engage with vital and exciting datasets, leveraging them to influence company-wide initiatives. We have diverse Data Analytics teams across Stripe and will align you with the team that best fits your background and skills. Your Role In this position, you will collaborate closely with various teams at Stripe to ensure our users, products, and business have the necessary models, data products, and insights for informed decision-making and sustainable growth. You will extract insights from Stripe's intricate data landscape and work alongside leaders to transform business needs into data-driven solutions. Your responsibilities will include building metrics, designing scalable data pipelines, creating dashboards, and generating reports that guide business operations. You will deliver actionable business insights through thorough analyses and compelling data storytelling. Who You Are We are seeking candidates who meet the minimum qualifications listed below. If you meet these requirements, we encourage you to apply. Preferred qualifications are advantageous but not mandatory.

Join MongoDB as an IRM Analyst and be a part of our innovative team that drives data management solutions. In this role, you'll leverage your analytical skills to contribute to our risk management strategies and ensure compliance with industry standards. You will collaborate with cross-functional teams to identify and mitigate risks while supporting our commitment to excellence.

airapps is looking for a Data Analyst based in Dublin. This position centers on turning raw data into insights that help guide business decisions. Role overview This role involves working with data sets, identifying trends, and presenting findings to support company goals. The Data Analyst will help translate complex information into clear, actionable recommendations. What you will do Analyze data to uncover patterns and trends Prepare reports and visualizations for stakeholders Support decision-making with clear, data-driven insights Requirements Strong interest in data analysis Ability to work effectively in a busy team setting

Join CarTrawler as a Pricing & Supply Analyst!At CarTrawler, we're reimagining travel technology to connect individuals with their desired destinations and experiences seamlessly. As a leading global travel tech company, we empower millions of travelers worldwide, enhancing their journeys through innovative car rental solutions and smarter mobility options. Our vibrant culture is rooted in curiosity, teamwork, and fun, where every idea is valued and every journey is significant. Are you ready to contribute to this mission?In the role of Pricing & Supply Analyst, you will collaborate closely with the Head of P&L to devise and implement pricing and content strategies for our car rental and insurance services. Your strong analytical skills will be crucial in driving P&L performance as you take charge of pricing, optimizing platform content, and conducting performance analyses to ensure our offerings are competitive and compelling.Your Journey Starts Here!

Kota is looking for a Technical Support Engineer in Dublin to help maintain the operational health of our embedded integrations. This role supports our mission to improve insurance and retirement benefits for today’s workforce. Role overview This position sits at the intersection of product development, engineering, and customer support. The Technical Support Engineer acts as a reliable point of contact for partners, addressing integration challenges quickly and accurately. Unlike a typical helpdesk role, this job involves hands-on technical work and close collaboration with the engineering team. What you will do Serve as the technical first responder for partner integration issues Navigate the codebase and query databases to troubleshoot and reproduce bugs Identify root causes and propose or implement safe, well-scoped fixes Maintain clear, timely communication with partners during critical situations Work closely with the General Manager and engineering team to support Kota’s mission Collaboration This role offers the chance to work side by side with both leadership and engineers, contributing directly to making benefits more accessible and valued for employees across Europe.

About UsAt Davy, we believe that the diverse talents of our team members have been the cornerstone of our success for over 100 years. We are committed to fostering your growth, ensuring that you not only join our team but also play a pivotal role in shaping our future.Join Us and Make a DifferenceFounded in 1926, Davy is a leading provider of wealth management and capital market services in Ireland. We cater to a wide range of clients, including high-net-worth individuals, self-directed investors, SMEs, credit unions, corporations, and both domestic and international institutional investors.Our organizational culture is built upon three core values: client success, unity, and legacy. Together, we strive to achieve exceptional outcomes for our clients. As part of our team of over 900 professionals, you will be encouraged to develop both personally and professionally.About the RoleAn exciting opportunity has emerged within our IT division. As an IT Risk Analyst, you will be responsible for conducting threat analyses to identify potential threats and cybersecurity risks to our information systems, ensuring that our technology, applications, systems, infrastructure, and processes remain secure.Reporting directly to the Head of IS Risk Management, you will collaborate with a team dedicated to the development and implementation of an advanced Risk framework for Technology, including security measures. You will work closely with domain and subject matter experts to guarantee that technology risks are effectively monitored and mitigated. Your role will be integral in facilitating and supporting the identification, analysis, and monitoring of Technology risks.Key Responsibilities:Adhere to Conduct Standards to safeguard Davy, our clients, and our employees.Establish and agree on SMART objectives for your role and communicate them to your team as necessary.Perform detailed risk assessments to uncover vulnerabilities within our IT infrastructure and applications.Oversee the effectiveness of the IT Risk Management processes, including risk tracking, issue management, and control assurance.Establish, maintain, and regularly report on key Risk and Control metrics.Identify threats and conduct risk assessments to address IT and cybersecurity vulnerabilities.Monitor IT activities, manage projects, conduct risk audits, and pinpoint areas of weakness.Research and analyze data from various sources to recognize new threats, trends, issues, and opportunities for process enhancement.

Join Primark as a Security Operations Analyst and become an integral part of our dynamic security team. In this pivotal role, you will monitor and respond to security incidents, ensuring the safety and security of our operations.As a Security Operations Analyst, you will analyze security alerts, conduct investigations, and collaborate with various teams to enhance our security posture. Your expertise will help protect our assets and maintain a secure environment.

About UsAt Cornmarket, we are dedicated to enhancing the financial wellbeing of public servants and their families. With over 50 years of experience in serving public sector employees, we offer a comprehensive range of financial services, including car, home, health, and life insurance, along with income protection and retirement planning. As we embark on an exciting journey of digital transformation, we seek passionate individuals who share our commitment to delivering exceptional customer experiences.Role OverviewThe Transformation Business Analyst plays a pivotal role in the successful execution of Cornmarket's multi-year transformation program. You will bridge the gap between business needs and actionable requirements, ensuring that solutions align with customer, operational, and strategic objectives.This position is essential for driving process improvements, validating technology solutions, facilitating business engagement, and preparing for deployment. By combining analytical rigor with a keen sense of curiosity and transformation expertise, you will serve as a crucial partner across business, technology, and delivery teams.Key ResponsibilitiesRequirements & Solution DefinitionLead the elicitation, analysis, and documentation of business requirements, ensuring clarity and alignment with transformation goals.Develop detailed functional and non-functional specifications that accurately reflect business needs.Utilize structured thinking to challenge assumptions, identify root causes, and propose effective, experience-enhancing solutions.Collaborate with subject matter experts to define target-state processes, data requirements, and user journeys.Testing & Quality AssuranceOversee the creation of user acceptance testing (UAT) strategies, test plans, and scripts to ensure they validate requirements and experience intent.Coordinate UAT activities, including tester readiness, defect management, and business sign-off.Monitor solution quality throughout development, flagging risks and gaps promptly.Deployment & Business ReadinessAssist in deployment planning, including cutover activities, business communications, and readiness assessments.Ensure that affected teams are prepared for upcoming changes and that business processes and controls are updated accordingly.Work with Change & Organisation Design to support training needs and operational adoption.

Drive Digital Transformation strategies for medium to large enterprises in both the Public and Private sectors.Craft tailored Digital strategies and solutions addressing diverse client needs and use cases.Design and implement digital architectures across various technology platforms according to client specifications.Lead and facilitate pre-sales discussions with clients and collaborate with internal teams.Engage with business users to capture requirements and formulate design specifications.Lead the preparation of bid responses and proposals.Advise C-suite executives on how IT can enhance business outcomes.Develop comprehensive enterprise and solution architecture designs and documentation for both new and existing systems, with a focus on digital technologies.Build and nurture strong relationships with both business and technical stakeholders.Contribute to thought leadership, strategy, and technology initiatives aimed at enterprise solution transformation and modernization.Provide guidance on best architectural practices and governance for customer projects and organizational initiatives.Introduce and advocate for emerging technology trends, fostering innovation in technology and solution delivery across the organization.Evaluate and recommend technology, product solutions, and services.

Join us at Version 1 for an exciting opportunity to shape your future in the digital landscape! By registering your interest in our upcoming 2026 Digital Academy Programme, you take the first step towards enhancing your skills and advancing your career in technology.This program is designed for individuals who are eager to learn and grow within the digital sector. We are looking for innovative thinkers, problem solvers, and creative minds ready to tackle real-world challenges.

We are seeking a talented and innovative Solution Architect (Java) to join our dynamic team at Version 1 in Dublin. In this role, you will leverage your expertise in Java development to design and implement robust software solutions that meet our clients' needs.The ideal candidate will have a passion for technology and a strong understanding of architectural principles. You will collaborate closely with cross-functional teams to ensure effective communication and alignment throughout the project lifecycle.

Collaborating closely with the Project Owner, Sponsor, and Scrum Master to validate project scope, establish goals, objectives, and business justification, procure necessary project resources (personnel and budget), and reinforce the project mandate.Developing a comprehensive project work plan along with a detailed resource requirement profile.Conducting standard RAID (Risks, Assumptions, Issues, Dependencies) analysis and implementing the project governance framework and processes.Creating, updating, and managing the Project Initiation Document, project plans, and status reports.Leading and tracking progress against the project plan to guarantee the achievement of critical milestones within defined parameters of time, cost, and quality.Controlling and reporting on project progress to the Project Steering Group, Project Sponsor, Programme Manager, and Executive level, timely escalating issues as necessary and initiating corrective actions to maintain project alignment.Regularly evaluating potential risks and issues, maintaining risk and issue logs, and developing contingency plans.Taking a leading role in formulating an effective communication strategy for the project, ensuring effective communication and consultation with key stakeholders.Identifying inter-dependencies among various stakeholder groups to ensure alignment and effective risk mitigation and communication.Demonstrating the ability to identify process gaps and implement essential business process and compliance documentation.

Join Version 1 as a Senior Azure DevOps Engineer specializing in MLOps. In this pivotal role, you will leverage your extensive expertise in Azure and DevOps methodologies to enhance our machine learning operations, enabling seamless integration and deployment of ML models. You will collaborate with cross-functional teams to optimize workflows and drive automation, ensuring high-quality and efficient delivery of solutions.

Role overview Version 1 seeks a Senior Oracle PPM Cloud Functional Consultant to join the team in Dublin or Cork. The focus of this role is to implement and enhance Oracle Project Portfolio Management (PPM) Cloud solutions for clients. Using strong Oracle PPM expertise, the consultant will help clients streamline project portfolio management processes and support their business objectives. What you will do Collaborate with cross-functional teams to gather requirements and design Oracle PPM Cloud solutions that align with industry standards. Lead the rollout and ongoing optimization of Oracle PPM Cloud for client organizations. Provide guidance to clients on improving project portfolio management through Oracle Cloud tools. Mentor junior consultants, sharing knowledge and supporting their growth within the Oracle ecosystem. Location This position is based in Dublin or Cork.

Kroll Bond Rating Agency Europe Limited seeks a Senior Analyst to join its Corporate Ratings team in Dublin. This full-time position centers on credit analysis and research across multiple sectors, including corporate, infrastructure, and project finance. The Senior Analyst will collaborate with both internal colleagues and external stakeholders to deliver accurate and timely credit opinions. Role overview This position involves conducting sector research, analyzing industry trends, and identifying key rating factors. The Senior Analyst will monitor credit metrics as they evolve and interact regularly with senior management of issuers and their advisors. The role offers the chance to contribute to financial evaluations that influence the market. What you will do Assist senior team members with preparing internal credit memos, analyzing cash flows, conducting sector analysis, and publishing in-depth credit reports. Analyze and refine complex financial models, primarily using Excel. Participate in discussions with issuers and investors to explain KBRA methodologies and demonstrate understanding of industry developments. Contribute to sector research for investors and lenders involved in private credit, direct lending, and public debt markets. Support improvements to rating processes and analytical tools. Requirements Comfort working in a deadline-driven environment. Strong collaboration skills and motivation to achieve consistent, accurate, and timely results.

As a Quality Assurance Analyst at airapps in Dublin, the focus is on upholding the quality and reliability of the company’s software products. This position works in close partnership with the development team to create, carry out, and refine test plans. Role overview This role centers on reviewing software solutions to ensure they meet established standards. Day-to-day work includes designing and executing tests, then sharing feedback that supports ongoing product improvement. Collaboration Regular interaction with developers is expected, with the goal of identifying issues early and contributing to the delivery of well-tested, dependable software. Impact By applying quality assurance expertise, this role helps airapps maintain high standards throughout the software development cycle.

Job Title: Business AnalystReports to: Head of Community Experience & CRMContract Type: PermanentHours: Full-time (35 hrs per week) – 9am to 5pm, Monday to FridayLocation: The Society operates a hybrid working model, combining remote and in-person work at our Dublin 4 office.Office Days: Attendance required on Wednesdays and Thursdays.Salary: €60,000 per annum________________________________________________About Us:Every three minutes, someone in Ireland receives a cancer diagnosis. At the Irish Cancer Society, we are dedicated to supporting those affected by cancer through every stage of their journey. As Ireland's foremost cancer charity, we focus on prevention, early detection, and end-of-life care, making a substantial difference in the lives of individuals impacted by cancer. We invest in transformative research, offer practical and emotional support, and advocate for enhancements in public cancer services.Role Overview:The Business Analyst will play a pivotal role in bridging business needs with technology solutions, providing structured technical analysis and requirements support. This position is essential for the successful execution of significant strategic projects, ensuring clarity in project scope and effective implementation. You will collaborate with various teams to comprehend organizational objectives, recommend critical technical process improvements, and align solutions with our mission to enhance outcomes for those affected by cancer.Key Responsibilities:1. Requirements Definition:Assist in stakeholder engagement to gather and document business requirements while providing technical insights for prioritization.Translate operational needs into well-structured functional and non-functional specifications, emphasizing technical clarity.Create comprehensive technical documentation to facilitate procurement, configuration, development activities, and test cases for new software projects.2. Process Analysis and Improvement:Map existing workflows to identify gaps, redundancies, and inefficiencies, ensuring optimized solutions in new projects.

At CurrencyFair, we are dedicated to transforming the global money transfer landscape. As a leading peer-to-peer currency exchange platform, we empower individuals and businesses to send and receive money internationally in a more convenient and cost-effective way. We invite passionate and skilled individuals to join our mission to challenge the traditional financial services sector. If you are enthusiastic about applying your expertise to help others save both time and money, we want to hear from you.Our Customer Success team at CurrencyFair stands out as a premier group focused on assisting our customers with their everyday service requests, such as password resets, payment inquiries, and other account-related queries.We operate 24/7 and are committed to delivering an exceptional experience for our team and our customers. Our approach emphasizes empathy and friendliness, whether communicating via phone or email. The CurrencyFair experience is defined by our success in ensuring that customers feel their issues are fully resolved before concluding their inquiries. Your performance and success metrics are directly tied to this commitment.Joining our team provides you the opportunity to thrive in a growing, global environment that recognizes and rewards our people for delivering outstanding customer experiences that are positive, personalized, and memorable.This is a hybrid position, requiring a minimum of 2 days per week in our Dublin office.

Join Version 1 as an Oracle Service Delivery Manager, where you will oversee the delivery of Oracle services to our clients while ensuring the highest standards of service quality and operational efficiency.