Senior Product Engineer - API & Integrations

Intercom, the leading AI Customer Service company, is dedicated to empowering businesses to deliver exceptional customer experiences.Our state-of-the-art AI agent, Fin, is recognized as the most advanced customer service AI agent available, enabling businesses to provide seamless, 24/7 customer service, thereby revolutionizing customer experiences. Fin's cap…

Join Intercom as a Staff Product Engineer - Growth and play a pivotal role in enhancing our product offerings. In this position, you'll leverage your engineering expertise to drive growth and innovation. Collaborate with cross-functional teams to develop and implement strategies that enhance user experience and engagement.

Winthrop Technologies stands out as Europe's only dedicated partner for data center delivery, providing comprehensive turnkey solutions from initial design through construction and commissioning. Based in Dublin, we operate across Europe and have established ourselves as the most reliable name in the industry.We are on the lookout for a CSA QA/QC Engineer to become an integral part of our team for a significant data center project located in Dublin 15. This role presents an exciting chance to ensure that all Civil, Structural, and Architectural (CSA) works are executed to the utmost standards of quality, safety, and compliance.The ideal candidate will collaborate closely with the CSA Construction Manager, Project Manager, and Quality Team to create and enforce quality control procedures, guaranteeing that all construction activities align with project specifications and client expectations.

As Europe's premier dedicated data center delivery partner, Winthrop Technologies provides comprehensive turnkey solutions, from initial design to final construction and commissioning. Based in Dublin, we manage projects across the continent, establishing ourselves as the most reliable name in the industry.We are excited to announce an opening for a QA/QC Engineer on a significant data center project in Dublin 15. This position presents an outstanding opportunity to play a pivotal role in ensuring quality across Civil, Structural, Architectural, Mechanical, and Electrical domains for a complex, high-value initiative.Role OverviewIn this role, you will report directly to the Project Quality Manager and collaborate closely with Construction Managers, Project Managers, and discipline engineers. Your primary responsibilities will include implementing and upholding stringent Quality Assurance and Quality Control measures for both CSA and MEP works.Your efforts will guarantee that all construction operations align with project specifications, drawings, relevant standards, legal requirements, and client expectations.Key ResponsibilitiesGeneral QA/QC ResponsibilitiesFormulate, deploy, and sustain project-specific QA/QC procedures across CSA and MEP disciplines.Oversee and assess site activities to verify compliance with drawings, specifications, industry standards, and regulatory mandates.Keep meticulous and current quality records, registers, certifications, and inspection documentation.Foster a robust culture of quality, safety, and compliance throughout the project.CSA ScopeExamine and validate Civil, Structural, and Architectural works, including concrete, steel, finishes, and building envelope components.Review subcontractor method statements, Inspection & Test Plans (ITPs), and material submissions for CSA projects.Generate and manage Non-Conformance Reports (NCRs) and ensure prompt resolution of corrective actions.Ensure that materials and workmanship conform to approved specifications and quality benchmarks.MEP ScopeInspect and confirm Mechanical and Electrical installations, including HVAC systems, electrical distribution, containment, piping, fire protection, and related systems.Review and oversee MEP ITPs, commissioning documentation, and vendor quality submissions.Collaborate with commissioning teams to meet quality requirements before system handover and energization.Witness testing, inspections, and commissioning activities as needed.Coordination & ReportingWork closely with construction teams, design teams, subcontractors, and vendors to address quality-related matters.Provide technical guidance to site teams to ensure the effectiveness of corrective actions.

Intercom is a pioneering AI Customer Service company committed to revolutionizing business-customer interactions by delivering exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service AI technology, empowering businesses to maintain flawless, around-the-clock customer support. This innovation transforms customer interactions, making them more efficient and impactful. Fin seamlessly integrates with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, which enhances support for intricate inquiries that necessitate human engagement.Since our inception in 2011, we have garnered trust from nearly 30,000 businesses worldwide, setting a new benchmark for customer service excellence. Guided by our core values, we constantly challenge limits, operate with urgency, and deliver unmatched value to our clientele.What’s The Opportunity?As an AI-first organization, Intercom is redefining the landscape of customer service. Our advanced AI agent, Fin, combines automation with empathy, establishing a new paradigm in customer support. In this role, you will play a crucial part in shaping the future of AI-driven customer service, showcasing the transformative impact of artificial intelligence. By articulating an ambitious vision and delivering significant solutions, you will turn the concept of AI-enhanced support into a tangible reality for our clients.About the Role:We are seeking an extraordinary Solutions Engineer to become a vital member of our dynamic Customer Solutions Team. In this position, you will engage directly with our clients as their trusted advisor, playing a critical role in their success...

Intercom, a leader in AI Customer Service, is dedicated to enhancing business-customer interactions through innovative technology.Our flagship AI agent, Fin, represents the pinnacle of customer service AI, enabling businesses to provide always-on, exceptional customer support. When combined with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex inquiries that require human touch.Since our inception in 2011, Intercom has built a robust client base of nearly 30,000 global businesses, championing a new standard in customer service. With values that inspire innovation, urgency, and value creation, we are committed to pushing boundaries.What’s the Opportunity?As a Staff Product Engineer, you will take on a pivotal role within our team and contribute significantly to our engineering efforts. You will develop both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Your responsibilities will also include mentoring fellow engineers and partnering with the Engineering Manager to shape the team’s growth and technical direction.What Will I Be Doing?In this role, you will:Contribute to the evolution of our technical architecture to accommodate the growing demands of our customer base.Prioritize agility along with scalability and availability, utilizing continuous deployment to focus on incremental improvements.Engage in all stages of software development, from ideation and prototyping to design and implementation, balancing hands-on coding with architectural leadership.Utilize cutting-edge tools to enhance your development experience, allowing you to focus on solving impactful challenges.Actively participate in the hiring, mentoring, and career progression of engineering talent.Set high standards for technical excellence, performance, reliability, and operational success.

The mission of our PreSales team is to enhance sales strategies, lower churn rates, and advocate for value-driven solutions that effectively address customer needs. As a Senior Solutions Engineer, you will collaborate closely with our sales organization to execute prospective and expansive deals. Your technical expertise will empower you to become a trusted advisor to both sales and service teams. What can you expect in your daily responsibilities? Fostering and maintaining robust relationships with sales representatives, partners, customers, and internal stakeholders. Deepening your understanding of HubSpot products to propose optimal solutions. Identifying customer challenges and delivering technical insights that align with their business objectives. Leading and participating in projects pertinent to PreSales, sales, and the broader organization. Coaching and mentoring junior team members to enhance team capabilities.

About Chalk Chalk is revolutionizing the data platform landscape to empower the next generation of machine learning applications. We dismantle the traditional barriers of complexity, latency, and scalability that have historically limited ML capabilities. Our platform merges the lightning-fast performance of Rust with intuitive tools beloved by developers. Leading enterprises rely on Chalk for a range of solutions, from preventing fraudulent credit card transactions to identity verification and optimizing clean energy utilization. Recently, we secured a $50 million Series A funding round, led by Felicis. About the Role As a Support Engineer at Chalk, you will serve as our primary technical support expert, ensuring that our customers enjoy outstanding experiences with our products. You will interact directly with clients across diverse sectors such as finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their use of Chalk's platform. This position presents a unique opportunity to gain in-depth insights into our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant contribution to customer satisfaction and product quality. What You Will Do Deliver front-line technical support to Chalk customers, swiftly diagnosing and resolving technical issues. Work in partnership with the Engineering team to escalate and resolve complex issues efficiently. Acquire extensive product knowledge to enhance customer value from Chalk. Document solutions, create knowledge-base articles, and share insights to mitigate recurring issues. Identify areas for improving product reliability, usability, and overall customer satisfaction. What We Are Looking For A technical background with experience in technical support or software engineering. Proficiency in Python and SQL. Strong troubleshooting, problem-solving, and analytical capabilities. Exceptional written and verbal communication skills. Ability to collaborate effectively with both technical and non-technical teams. Previous experience in customer-facing technical roles is highly desirable. Bachelor's degree in Computer Science or a related field.

We are seeking a dedicated and skilled Construction Project Engineer to join our dynamic team in Dublin, California. In this role, you will be responsible for overseeing construction projects from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards. You will collaborate with various stakeholders, including architects, contractors, and clients, to ensure project specifications are met. Your expertise will play a crucial role in the successful execution of our projects.

Join Egis Group as a Graduate Environmental Engineer and embark on an exciting career path in the field of environmental consultancy. In this dynamic role, you will have the opportunity to work on a wide range of projects aimed at promoting sustainability and responsible environmental practices.Your responsibilities will include conducting environmental assessments, collaborating with multidisciplinary teams, and contributing to innovative solutions that align with regulatory standards. We are looking for enthusiastic individuals who are eager to learn and make an impact in the environmental sector.

Join MongoDB as a Senior Director of Engineering and lead a talented team to drive innovative solutions in the field of database technology. In this pivotal role, you will be responsible for overseeing engineering operations, ensuring the successful execution of projects, and fostering an environment of technical excellence and collaboration.

Innovative Technology that Transforms TravelAt CarTrawler, we are a pioneering global travel technology company dedicated to facilitating seamless connections between individuals, destinations, and opportunities. From enhancing car rental services to devising smarter mobility solutions, we strive to make travel smoother for millions around the globe. Our vibrant culture fosters curiosity, collaboration, and enjoyment, where every idea is valued and every journey is significant. Are you ready to create a meaningful impact? Let’s embark on this journey together.Our Product & Technology team at CarTrawler champions innovation at every turn. By uniting engineers, product managers, designers, and analysts, we leverage creativity, data, and AI advancements to tackle challenges that simplify travel for all. Whether it's crafting intuitive digital experiences or enabling intelligent automation behind the scenes, we are shaping a future where technology and humanity coexist harmoniously.Your Journey Begins Here!As a Principal Data Engineer, you will spearhead the development of our data platform, merging extensive technical knowledge with leadership skills to enhance how data drives business decisions. You will architect and implement scalable, high-performing data solutions while mentoring your team toward engineering excellence. Operating at the crossroads of data, AI, and product innovation, you will influence system architecture, expedite project delivery, and uphold high standards. This role is hands-on in nature, allowing your contributions to resonate within both the codebase and the team’s capabilities. If you are enthusiastic about constructing robust systems and guiding others in their development, this is your chance to leave a lasting impact.

Intercom builds AI-powered customer service tools that help businesses deliver reliable, round-the-clock support. Our AI agent, Fin, and the Intercom Customer Service Suite combine automation with human expertise to handle millions of customer inquiries every month. Since 2011, nearly 30,000 businesses worldwide have chosen Intercom to raise their customer service standards. Role overview The Senior AI Infrastructure Engineer role focuses on developing and scaling the systems that train and deploy Intercom’s next generation of AI products. The AI Infrastructure team works across the stack, from GPU-level engineering up to the user-facing agents that power customer support. This team has built training pipelines and inference systems for models like Fin Apex, which are tailored for customer service and serve as the foundation for Intercom’s AI capabilities. What you will do Design and scale training pipelines for large transformer and LLM models, including data ingestion, preprocessing, distributed training, and evaluation. Build and improve inference services to ensure fast, reliable experiences for clients, covering auto-scaling, routing, and failover. Optimize GPU-level performance by tuning kernels, improving resource utilization, and identifying bottlenecks in training and inference workflows. Work closely with ML scientists to implement new training and inference techniques. What we’re looking for Strong experience with model training or large-scale model inference, and hands-on knowledge of low-level GPU programming (such as CUDA or Triton). Experience in more than one of these areas is especially valuable. Location This position is based in Dublin, Ireland.

Role Overview Tenable, Inc. is hiring a Senior Software Engineer for the Dublin office. This role focuses on building software that strengthens cybersecurity and helps defend against emerging threats. The team values practical solutions and welcomes new ideas that move the company forward. What You Will Do Design and develop software to address cybersecurity challenges Work closely with other engineers to deliver reliable, secure products Contribute technical expertise and creative problem-solving to team projects Work Environment This position is based in Tenable's Dublin office. The engineering team collaborates regularly and values clear communication. Contributions have a direct effect on the company's products and mission.

AECOM is seeking a Senior Engineer to join the Development Infrastructure team in Dublin. This position plays a key role in delivering infrastructure projects that support community growth and urban development. Role overview This role involves leading a team of engineers and working closely with stakeholders to ensure successful project outcomes. The Senior Engineer will take responsibility for guiding projects from planning through completion, focusing on both technical quality and effective collaboration. What you will do Lead and mentor a team of engineers working on development infrastructure projects Coordinate with stakeholders at every stage of the project lifecycle Oversee project execution to ensure technical requirements and quality standards are met Apply technical expertise to address project challenges and deliver effective solutions

Join AECOM as a Senior Civil Engineer specializing in Roads and Transportation. In this pivotal role, you will lead innovative projects, delivering high-quality engineering solutions that enhance infrastructure and transportation systems. You will collaborate with multidisciplinary teams, ensuring compliance with industry standards while driving efficiency and sustainability in all engineering practices.

Principal/Senior Railway Permanent Way EngineersJoin Roughan & O’Donovan (ROD) as we seek dynamic and skilled Principal/Senior Railway Permanent Way Engineers to become vital members of our growing railways team.Job Type: PermanentLocation: Dublin, Cork, or Leeds Salary: CompetitiveBackgroundAs a valued member of our railways team, you will contribute to a diverse array of projects, encompassing light rail, heavy rail, and railway asset management. Our esteemed clients include Iarnród Éireann, Transport Infrastructure Ireland, local authorities, and top contractors involved in implementing railway initiatives.Recent and ongoing projects feature:George’s Dock BridgeWaterford City Public Infrastructure ProjectDART+ WestCork Area Commuter Rail (CACR) ProgrammeEssential RequirementsA recognized honours degree in railway or civil/structural engineering (Minimum Level 9 qualification in the National Framework of Qualifications or equivalent).Principal Railway Permanent Way Engineers must possess a minimum of 10 years’ post-qualification experience in design and implementation.Senior Railway Permanent Way Engineers should have 5 to 10 years’ post-qualification experience in design and implementation.Expertise in track alignment design and proficiency in associated software and technologies are essential.In-depth knowledge of vignole and trough rail technology is required.Comprehensive understanding of permanent way design for both street and ballasted track, including elements like earthworks and drainage.Familiarity with Irish and UK design standards related to railway design is crucial.Demonstrated strong design capabilities.Meticulous attention to detail with a focus on delivering high-quality design outputs.Outstanding analytical skills.Experience in track inspection and assessment is preferred.Excellent numerical and analytical abilities.Proven project management skills and experience are necessary.Ability to thrive in a fast-paced environment with strict deadlines.Flexible, motivated, and directed towards achieving goals.Chartered Engineer status or actively working towards chartered status with a recognized professional body.Fluency in both written and spoken English is essential.

About Our TeamAt OpenAI, our Forward Deployed Engineering team collaborates with clients to transform groundbreaking research into practical production systems. We thrive at the crossroads of customer engagement and foundational platform advancement.About the RoleAs a Forward Deployed Engineer (FDE), you will spearhead intricate end-to-end deployments of cutting-edge models in partnership with our most pivotal clients. You will take ownership of the entire process, from discovery and technical scoping to system design, implementation, and production launch, working closely with customer engineering and domain experts.Your success will be measured by the adoption of production systems, the tangible impact on workflows, and feedback-driven evaluations that influence product and model trajectories. Collaboration is key, as you will interact regularly with our Product, Research, Partnerships, GRC, Security, and GTM teams.This position is based in Dublin, with a hybrid work model requiring three days in the office each week. We provide relocation assistance, and travel may be necessary up to 50% of the time.Key ResponsibilitiesLead technical delivery across various deployments from initial prototype to robust production.Develop full-stack systems that not only provide customer value but also enhance our learning processes.Integrate deeply with customer teams, grasp their requirements, and facilitate the adoption of your solutions.Define project scope, sequence deliveries efficiently, and proactively eliminate barriers.Balance trade-offs between project scope, speed, and quality; adjust plans to ensure timely delivery.Contribute directly to coding when necessary to ensure progress and clarity.Document effective working patterns in tools, playbooks, or reusable components for team use.Provide field feedback that aids Research and Product in understanding model performance and areas for improvement.Maintain team momentum through clear communication and follow-through.Ideal Candidate ProfilePossess 5+ years of engineering or technical deployment experience, including customer-facing roles.Demonstrated ability to scope and deliver complex systems in dynamic or unclear environments.Proficient in writing and reviewing production-grade code across frontend and backend, particularly in Python, JavaScript, and other relevant technologies.

Catalyx is looking for a talented Senior Automation Engineer to join our dynamic team at our client site in Dublin.About Us:At Catalyx, we specialize in machine vision and automation solutions, seamlessly integrating technology with human expertise to elevate global manufacturing and logistics. With over three decades of experience, we have successfully optimized operational processes in highly regulated sectors by pioneering innovative technology applications and providing expert technical support. Our global presence includes 9 offices, a workforce of over 550 professionals, and a portfolio of 3,000+ projects, showcasing our ability to tackle complex process challenges at scale. Learn more about us at www.catalyx.ai.The Opportunity:As a key player in delivering exceptional lifecycle services to regulated and high-stakes markets, Catalyx is committed to driving innovation and excellence. We collaborate with life sciences and other highly regulated organizations to enhance their operational efficiency and achieve success. This role will focus on Emerson DeltaV and various control platforms to facilitate automation projects, system lifecycle functions, and production operations within a compliant pharmaceutical setting.Your Responsibilities:Design, configure, and maintain automation systems utilizing Emerson DeltaV and other DCS/PLC/SCADA platforms.Oversee the complete automation lifecycle, including system design, configuration, testing, commissioning, and ongoing operational support.Generate essential automation documentation, such as functional design specifications, test protocols, and system configuration documents.Engage in system testing activities, including FAT, SAT, IQ, and OQ.Assist manufacturing operations by troubleshooting and investigating the root causes of automation system issues.Collaborate closely with operations, validation, and engineering teams to guarantee compliant system delivery.Provide on-call or production support as needed for critical automation systems.Mentor junior engineers and contribute to continuous improvement initiatives within the automation domain.Qualifications:Demonstrable experience with Emerson DeltaV or equivalent control systems.In-depth knowledge of automation best practices and lifecycle processes.Strong analytical and problem-solving skills, particularly in high-stakes environments.Excellent communication skills and the ability to work collaboratively in a team setting.

Embark on a Journey of Growth.AECOM is excited to announce an opening for a Senior Civil Design Engineer in our Dublin office.Your Role:In this pivotal role, you will take the lead on the Civil Assurance function within the Infrastructure Department, delivering expert technical guidance, compliance oversight, and thorough due diligence for all civil engineering assets. Your expertise will be especially focused on airfield civil infrastructure, ensuring that projects are not only compliant with standards but also functional, efficient, and safe.You will spearhead the development and implementation of a Technical Assurance Framework for civil infrastructure, coordinating closely with technical teams to assess designs from Framework Design Consultants and Contractors, verifying technical compliance, and ensuring constructability.As a Senior Civil Design Engineer, you will play a crucial role in ensuring that all infrastructure projects adhere to the necessary technical design standards, legislative requirements, and Employer Requirements (ER) throughout the design and delivery phases.Key Responsibilities:Deliver designs and contract documentation in accordance with programme timelines, quality standards, and financial objectives set by the Contracting Entity, while ensuring adherence to best practice governance and control procedures.Conduct technical assurance and due diligence reviews at critical governance stage gates.Evaluate civil engineering requirements across programme projects to confirm feasibility and alignment with the Contracting Entity’s objectives.Ensure that Employer Requirements (ER) accurately reflect client needs and performance specifications.Collaborate with programme teams to guarantee contractor compliance with approved civil designs during construction phases.Technical Guidance:Oversee civil engineering contributions across programmes, ensuring designs comply with relevant codes of practice, ICAO/EASA standards, and international best practices.Assess project lifecycle costs alongside Commercial and Contract Management teams.Engage in value engineering and cost optimization initiatives.Establish and maintain robust quality management systems for civil engineering design processes.Conduct audits of technical processes and procedures to ensure compliance and quality.