LIMS Support Engineer

General Requirements:We are seeking a skilled LIMS Support Engineer to deliver exceptional technical support for our Laboratory Information Management System (LIMS) within a GMP-regulated environment. The ideal candidate will possess a solid understanding of laboratory testing processes and documentation. This role necessitates strong troubleshooting abiliti…

ALTEN Technology USA supports clients in fields such as aerospace, medical devices, robotics, automotive, commercial vehicles, electric vehicles, and rail. As part of the global ALTEN Group, the company brings together more than 3,000 specialists in North America and over 57,000 engineers worldwide. The team covers the full spectrum of product development, from consulting to project outsourcing. Engineers at ALTEN Technology USA collaborate with leading organizations to address complex engineering problems. Mentorship, career development, and a comprehensive benefits package are part of the company’s commitment to supporting each employee’s growth. Role overview The Test Support Engineer position centers on hardware testing at manufacturing lines and service sites for a major client. Responsibilities span compute and sensor units, vehicle systems, and service operations. The role is based in California and involves rotating between Foster City, Fremont, and Hayward, with travel to these Bay Area locations as needed and with notice. What you will do Test and validate hardware components and systems across various projects. Troubleshoot and debug technical issues to support scaling objectives. Work across electronics manufacturing and software domains, including tasks such as firmware flashing, networking, Python script debugging, and using Linux environments. Switch between component-level and system-level testing depending on project needs. Manage schedules and meet deadlines while working independently. Who succeeds in this role Engineers who are adaptable and comfortable with both hardware and software testing. Individuals who enjoy troubleshooting and solving problems across technical domains. People who are curious, enthusiastic, and eager to learn new technologies. Those able to work independently and manage shifting priorities. Location and travel Primary locations include Foster City, Fremont, and Hayward, California, with rotation as needed. Travel to Bay Area sites is required and scheduled in advance.

Join Zoox as an Engineering Manager to spearhead the development of innovative tools that enhance our autonomous ride-sharing service. The Rider Support Tools team is essential in fulfilling Zoox's vision—providing safe and seamless autonomous mobility globally.In this pivotal role, you'll oversee the creation of systems that ensure the safe and efficient operation of our expanding fleet of autonomous robotaxis while guaranteeing an exceptional experience for our riders. You will collaborate closely with product managers, designers, QA engineers, and remote operators to deliver scalable full-stack web applications that monitor and support our fleet, enhance in-vehicle visualization systems, and facilitate real-time rider assistance.If you thrive on tackling unique, cross-disciplinary challenges and are passionate about leading initiatives that have a tangible impact on the future of transportation, we invite you to apply for this transformative role.

Join Zoox on our ambitious journey to revolutionize urban mobility with cutting-edge autonomous solutions. We are looking for an experienced Contract Program Manager to streamline and enhance our engineering processes and tools.This project-based role is crucial for optimizing our Jira environment, developing insightful dashboards, automating workflows, and ensuring that our engineering teams can effectively meet key business objectives.Your expertise in Jira maintenance and administration will empower our teams to work efficiently and effectively. You will be instrumental in driving execution, tracking performance, and providing support that enables our technical teams to thrive.

Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist. In this role, you will be responsible for providing exceptional technical support directly to end-users, ensuring they have the tools and assistance they need to be successful in their roles. You will troubleshoot hardware and software issues, assist with installations, and provide training when necessary. If you have a passion for technology and a commitment to helping others, we want to hear from you!

Job Title: Deskside Support Representative - Distributed Client ServicesJob ID: #S2LCFDLocation: Foster City, CADuration: 1 year (with potential for extension)We are seeking a skilled Deskside Support Representative to join our Distributed Client Services team. The ideal candidate will be responsible for diagnosing, configuring, and installing various applications, as well as setting up and removing desktop PCs and monitors. Your expertise will be essential in providing remote Office 365 support for workstations and mobile devices.Key Responsibilities:Deliver basic deskside services including installation, movement, addition, and changes (IMAC), as well as building and configuring systems based on provided scripts.Assist with software support for low-complexity issues on personal computers for both buyers and customers.Facilitate customer assistance with problem identification and resolution directly at the customer's site for hardware or platform-related concerns.Provide deskside support for software break/fix tasks or related duties regarding platforms that run on the current and previous four generations of Windows Operating Systems or the latest Apple OS, ensuring familiarity with the Microsoft Office Suite and other common software applications.

Join Replit as a Manager of Workforce Management & Support Insights, where you will play a pivotal role in enhancing the efficiency and effectiveness of our support operations. You will lead a team focused on data-driven insights and strategies to optimize workforce performance, driving both customer satisfaction and operational excellence.

Join our dynamic team at StemXpert1 as a Middleware Support Analyst specializing in WebSphere Application Server and WebSphere MQ. In this pivotal role, you will be responsible for providing expert support and troubleshooting for middleware applications, ensuring optimal performance and reliability.Your technical expertise will contribute to the success of our projects, and you will collaborate with cross-functional teams to drive innovative solutions. If you are passionate about middleware technologies and thrive in a fast-paced environment, we want to hear from you!

Join our innovative team as a Senior / Staff 3D Engine Software Engineer - Simulation at Zoox. You will play a pivotal role in developing state-of-the-art 3D engine technology, contributing to groundbreaking simulation projects that enhance the capabilities of our autonomous vehicles.

Join Replit, the pioneering software creation platform that empowers individuals to build applications through natural language. With millions of users globally and over 500,000 businesses leveraging our services, Replit is transforming the landscape of software development by eliminating traditional barriers to application creation.As a Support Engineer, you will play a crucial role in assisting developers as they bring their ideas to life. Your daily tasks will involve addressing a variety of inquiries related to Replit usage, diagnosing and resolving platform issues, and contributing to the development and maintenance of our support tools. You will utilize platforms like Zendesk, Linear, Slack, and Replit to carry out your responsibilities, while also taking pride in solving problems independently with the tools we create.You will collaborate with a dedicated global team of support specialists and engineers, all united by the mission to empower the next billion software creators. Together, you will ensure developers worldwide receive the assistance they need to realize their projects.Your Responsibilities Include:Engaging directly with Replit customers via support tickets to resolve technical issues, bugs, and provide expert guidance while meeting daily ticket resolution targets.Collaborating with the Support team to articulate user experiences and feedback across the organization.Contributing to and updating the Support team's Knowledge Base to enhance user resources.Managing customer communications regarding outages and incidents, while promptly reporting ongoing bugs for engineering teams to address.Qualifications:Demonstrated experience in software development or relevant technical support roles.Ability to thrive in a fast-paced, high-volume support environment with stringent productivity metrics.Strong time management and ticket triage capabilities, with a comfort level in performance tracking and regular reporting.Exceptional communication skills and a proactive approach to seeking clarification when faced with challenges.Familiarity with support tools and ticketing systems (e.g., Zendesk) is preferred.Preferred Qualifications:Recent experience using Replit within the last 3 to 6 months.Experience with Integrated Development Environments (IDEs), terminals, or related tools.

Join ALTEN Technology USA, an innovative engineering firm dedicated to transforming revolutionary concepts into reality. Our expertise spans across diverse sectors such as aerospace, medical devices, robotics, automotive, commercial vehicles, electric vehicles, and rail. With a robust team of over 3,000 specialists in North America, we collaborate with industry leaders to push the boundaries of technology.As a proud member of the global ALTEN Group, comprising more than 57,000 engineers across 30 countries, we handle every aspect of the product development lifecycle—from consulting to comprehensive project outsourcing.At ALTEN Technology USA, you will tackle some of the most pressing engineering challenges in the world while enjoying a culture that values mentorship, career advancement, and a supportive environment. We are committed to empowering our employees to reach their full potential.Brake Performance EngineerIn this pivotal position, you will:Enhance brake performance and comfort.Test and optimize the interaction between braking systems and drivetrain actuators.Establish and monitor performance metrics and targets at the vehicle level.Translate requirements to systems and components effectively.Innovate and refine testing methodologies to boost accuracy and efficiency.Contribute to simulation development aimed at forecasting vehicle performance.

Zoox seeks a Manufacturing Test Engineer to join the team onsite in Foster City, CA. This position centers on supporting the production of advanced robotics systems by developing and executing manufacturing test processes. The goal is to help ensure reliable hardware production and maintain high quality standards. What you will do Create and apply test procedures for robotics hardware during manufacturing Work closely with engineering and production teams to uphold product quality Identify and resolve issues that come up during manufacturing testing Requirements Attention to detail and a strong interest in technology Background in manufacturing test processes is preferred This role requires working onsite at the Foster City, CA location.

Join Zoox as a Technical Service Data Engineer, where you will play a crucial role in translating intricate engineering specifications and 3D CAD data into precise repair procedures within our ERP system. Your expertise will serve as the vital link between Design Engineering and the Shop Floor, ensuring that every detail—from bolts to torque values and Joint IDs—is meticulously documented throughout the engineering change lifecycle.Key Responsibilities:ERP Tasklist Authoring: Develop and maintain comprehensive repair 'Tasklists' in the ERP system, mapping specific Part Numbers, Joint IDs, and essential assembly values such as torque and sequence.CAD Data Extraction: Utilize CATIA to navigate complex assemblies, identify components, and verify spatial requirements for repairs, analyzing the 3D environment to determine necessary removals or replacements.Change Management (CM): Serve as the Data Agent for Engineering Change Orders (ECOs), assessing the impact of design shifts on existing repair procedures and manually updating the ERP to reflect the latest data.Technical Documentation: Convert engineering jargon into clear, logical repair steps, akin to a Technical Writer, but with a deep understanding of mechanical repair.

Replit is a pioneering software creation platform that empowers individuals to build applications effortlessly using natural language. With millions of users globally and over 500,000 business clients, Replit is revolutionizing software development by dismantling traditional barriers to application creation.About the RoleWe are on the lookout for a skilled, analytical Growth Engineer to help propel our product's scaling efforts and elevate essential user metrics across acquisition, activation, retention, and monetization. Growth Engineering is a unique fusion of engineering, product management, and marketing—utilizing code, experimentation, and analytical insights to uncover opportunities that yield measurable results.What You’ll DoExperimentation & OptimizationDesign, implement, and analyze rapid A/B and multivariate experiments to validate hypotheses and enhance critical KPIs.Identify obstacles within user funnels and devise technical solutions to boost conversion rates throughout the user journey.Growth Feature DevelopmentCreate growth-driven product features such as onboarding experiences, referral systems, and automated engagement processes.Develop scalable code and infrastructure that underpins growth initiatives and experimentation frameworks.Data-Driven InsightsCollaborate with data teams to implement tracking, build insightful dashboards, and extract actionable insights from user behavior data.Utilize SQL and various analytics tools to conduct in-depth analyses of cohorts, engagement metrics, and experimental outcomes.Cross-Functional TeamworkWork closely with product managers, designers, marketers, and data scientists to align growth objectives and execution strategies.Translate business objectives into technical specifications and implement practical solutions that foster sustainable growth.Continuous Learning & InnovationStay informed about industry advancements and growth-related technologies, proposing new strategies to catalyze growth.Automate repetitive tasks and develop internal tools to facilitate faster experimentation.

Join Zoox as a passionate and skilled Endpoint Engineering Manager to lead our innovative Endpoint Engineering team, also recognized as Client Platform Engineering. In this crucial position, you will be responsible for the design, implementation, and management of desktop environments across Windows, macOS, and Ubuntu platforms using advanced central management tools. Your leadership will ensure peak performance, robust security, and an exceptional user experience. You will oversee a talented team of six engineers, including specialists in Virtual Desktop Infrastructure (VDI), and play an instrumental role in enhancing employee satisfaction and productivity throughout the organization.

Join Zoox as a Firmware Validation Engineer, where you will play a crucial role in validating firmware functionality at the component, subsystem, and system levels. Your expertise will ensure that features operate reliably within our advanced vehicle platform. You will conduct rigorous testing of embedded applications, control logic, and feature integrations across hardware interfaces, sensors, and actuators to confirm compliance with functional, performance, and safety standards. Your contributions will significantly enhance the quality and readiness of customer-facing features by identifying issues early, bolstering integration stability, and facilitating the smooth delivery of these features to internal stakeholders. Collaborate closely with firmware developers, systems engineers, and cross-functional teams to deliver robust and reliable features to production.

At Zoox, we are revolutionizing urban mobility through the development of fully autonomous vehicles and the comprehensive ecosystem needed for large-scale market implementation. Positioned at the convergence of robotics, machine learning, and innovative design, our mission is to redefine mobility-as-a-service in urban landscapes. We are committed to ensuring that the transition to self-driving vehicles is marked by visionary thinking and flawless execution.As a Senior Closures Engineer, you will play a pivotal role as the technical cornerstone of our Closures team, effectively linking overarching vehicle architecture with intricate component design. Your expertise will be essential in guiding the technical advancement of our closure subsystems, addressing distinctive challenges related to high-duty cycle reliability and seamless sensor integration. This position is designed for an industry veteran who has experience navigating the entire lifecycle of vehicle programs, from conceptualization to production, and possesses profound knowledge in mechanisms, sealing, and structural integration.

Join our innovative team at Jobs for Humanity as an Electrical Hardware Engineer! We are seeking a talented and motivated individual to design and develop cutting-edge electrical hardware solutions. Collaborate with cross-functional teams to ensure the highest quality standards in the development process. If you are passionate about technology and eager to make a difference, we want to hear from you!

Join Zoox as a Site Reliability Engineer, where you will play a pivotal role in ensuring the reliability and performance of our cutting-edge autonomous vehicle systems. You will collaborate closely with software engineers to enhance our production systems and contribute to the development of tools and processes that promote a culture of reliability across the organization.

Join our dynamic Vehicle System Integration team at Zoox as a Senior System Integration and Test Engineer. In this pivotal role, you will act as a technical leader, ensuring the flawless integration of all vehicle systems. Your extensive background in automotive development, systems engineering, and practical testing will be instrumental in driving the comprehensive integration of our advanced vehicle platform. Your contributions will be vital in achieving world-class reliability for our innovative Robotaxi Service Operations.