Soft Services Manager

LOCATION: PRINCESS SQUARE GLASGOWSHIFT PATTERN: M-S rota basis, 47 hours per weekSALARY: CompetitiveIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!ABM UK is on the lookout for a proactive and skilled Soft Services Manag…

Are you a sports enthusiast with a knack for exceptional customer service? As a Retail Customer Service Manager at Entain, you will play a vital role in our team, ensuring that our customers receive unparalleled service while upholding the highest standards every day. Our vibrant and fast-paced Ladbrokes & Coral betting shops offer a unique environment where no two days are alike, allowing you to be part of a collaborative team that strives to do right by our customers.Reporting directly to the Shop Manager, you will actively engage with customers, build rapport, and encourage their continued patronage.Ready to kick-start a rewarding career? Join us!Salary: £13.00 per hour

Join the Entain family as a Retail Customer Service Manager, where you will be instrumental in providing exceptional customer service and upholding our high standards every day. With the vibrant atmosphere of our Ladbrokes & Coral betting shops, each day presents new challenges and opportunities to collaborate with a winning team that prioritizes our customers.In this role, you will report directly to the Shop Manager and work closely with the Shop team to foster customer relationships and encourage repeat business.Compensation is £13.00 per hourAre you ready to embark on a rewarding career with us?Your Responsibilities:Provide outstanding customer service consistently.Promote safer gambling practices at all times.Process bets across various sports and events.Handle customer transactions, including cash management.Demonstrate our products and betting terminals to customers.Address customer complaints or concerns with empathy and effective problem-solving skills.Work towards achieving set targets.Maintain high standards within the shop environment.Open or close the shop as required.Work Patterns:Our shops operate from Monday to Sunday between 8am and 10pm, which includes weekends and bank holidays. Your typical weekly schedule will include 17 hours, consisting of a mix of longer opening or closing shifts and shorter evening shifts. Schedules will vary weekly.At Entain, we value a healthy work-life balance and ensure you receive your schedule at least four weeks in advance.

Are you passionate about sports and committed to delivering exceptional customer service? As a Retail Customer Service Manager at Entain, you will play a vital role in our team, providing outstanding service and maintaining high standards every day. In our vibrant Ladbrokes & Coral betting shops, each day brings new challenges, and you’ll have the opportunity to be part of a winning team dedicated to doing right by our customers.Reporting directly to the Shop Manager, you will be an essential member of the Shop team, engaging with customers to build lasting relationships that encourage repeat business.Ready to kickstart a rewarding career with us?

We are seeking a dedicated and experienced Service Manager to join our team in East Kilbride within the dynamic Industrial Lifting Equipment sector. This full-time, permanent position offers a competitive salary of £50,000 plus extensive benefits.As a global leader in the Industrial Lifting Equipment market, our client is committed to delivering exceptional customer service, driven by a passionate and skilled workforce. Your role will be pivotal in ensuring that our customers receive the highest quality lifting equipment and services, empowering their businesses to thrive.The position entails a 37.5-hour work week and encompasses a range of responsibilities crucial for the success of our branch. The ideal candidate will demonstrate integrity, a results-oriented mindset, and a strong ability to motivate and manage a diverse team. Fostering customer satisfaction is essential, and flexibility alongside a customer-focused approach is a must.Successful candidates will possess both practical and theoretical engineering knowledge, with a minimum of three years of relevant experience in the maintenance service industry, crane operations, or electrical systems. A fundamental understanding of financial and business operations is also advantageous.

Join Statkraft as a Technical Manager in our Grid Services division, dedicated to driving innovation and excellence in energy solutions across the UK and Ireland. You will lead a dynamic team, oversee technical operations, and collaborate on projects that enhance grid stability and efficiency.

We are seeking a dynamic and experienced Service Transition Lead to join our innovative team at Sword Group in Glasgow. In this pivotal role, you will be responsible for overseeing the transition of services to ensure smooth implementation and ongoing delivery. You will work closely with stakeholders to define service requirements and ensure that all aspects of the transition are executed effectively and efficiently.

Join our dynamic team at dev2 as a Customer Service Consultant. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will engage with customers through various channels, ensuring their inquiries are handled efficiently and effectively.Your responsibilities will include assisting clients with product inquiries, resolving issues, and providing timely updates. We are looking for individuals who are passionate about customer service and thrive in a fast-paced environment.

Join Securitas as a Protective Service Officer, where your commitment to safety and security will be paramount. In this dynamic role, you will be responsible for safeguarding people and property while maintaining a high-profile presence. Your vigilant watch will contribute to creating a safe environment for our clients and their assets.

Join Methods Business and Digital Technology LimitedMethods is a leading IT Services Consultancy, exceeding £100M in revenue, dedicated to transforming public sector operations across the UK. With a legacy of over 30 years, we specialize in delivering innovative, people-centered business and technical solutions that prioritize safety and future-readiness.What sets Methods apart is our commitment to a human-centric approach. We believe in harnessing the power of technology and data to create sustainable value for our clients, employees, communities, and the planet.We take pride in fostering a collaborative environment where we support each other's growth, share expertise, and tackle challenges together, all while enjoying our work. As we expand our private sector client portfolio, we remain focused on delivering exceptional service to our public sector partners.In early 2022, Methods became a proud member of the Alten Group. Role OverviewThe Software Asset & Configuration Management (SACM) Lead will play a pivotal role in developing, owning, and enhancing SACM practices to align with ITIL principles and our client's IT and Service Management strategies. This includes the management of the Configuration Management Database (CMDB) and Asset Register, driving governance processes, and ensuring that configuration and asset data effectively supports operational, change, and strategic decision-making.This role emphasizes the importance of aligning SACM with the broader IT strategy of the organization and supporting initiatives to integrate Discovery and Service Mapping into configuration management processes.Candidates should have a proven track record as a SACM Lead, with substantial knowledge and understanding of ITIL processes and best practices. Key ResponsibilitiesDevelop and maintain SACM policies, processes, templates, standards, and documentation.Integrate SACM requirements within key service management and operational processes.Create and evolve a prioritized SACM roadmap aligned with the organization's IT service management strategy.Utilize IT Service Management tools to identify and implement improvements in data quality, integration, automation, and reporting.

Entain seeks a Retail Customer Service Representative based in Glasgow. This role centers on supporting customers in-store and ensuring every visit is a positive one. The position involves direct interaction with shoppers, aiming to answer questions and address any concerns efficiently. What you will do Assist customers face-to-face with their inquiries Offer clear, accurate information about available products Handle customer concerns promptly and professionally Role overview This position is designed for someone who enjoys working with people and can communicate details about products in a straightforward way. The ability to resolve issues with care and professionalism is important in this customer-facing role.

Join us at Domino's Pizza as an Assistant Manager where you will play a vital role in supporting the management team and ensuring our customers enjoy a seamless experience. You will be responsible for overseeing the daily operations of the store, assisting with team management, and upholding the high standards of service that our brand is known for.

Join Entain, a global leader in sports betting and gaming, as a Retail Customer Service Associate in Glasgow. In this role, you will provide exceptional customer service, assist customers with their inquiries, and help create a welcoming and engaging atmosphere in our retail locations.

Global Elite Careers is hiring a Remote Client Services Representative based in Glasgow, Delaware. This role centers on supporting families through financial services, all while working from home. The team values integrity and aims to provide security and peace of mind to clients facing life’s uncertainties. What you will do Assist families in securing their financial futures by providing guidance and support. Engage with clients in a way that builds trust and transparency. Work independently from a remote setting, while also collaborating with a dedicated team. Uphold high ethical standards in every client interaction. Why this role stands out Fully remote: Create a productive workspace at home and manage personal responsibilities alongside your career. Meaningful work: Make a direct impact by helping protect families and children through essential financial services. Growth: The company offers opportunities to advance and recognizes individual potential. Requirements Strong desire to help others and make a difference. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Consistent demonstration of integrity in all professional dealings. Interviews for this position will be conducted via Zoom video conferencing.

Entain seeks a Retail Customer Service Associate for its Glasgow location. This role centers on face-to-face interaction with customers, offering assistance and ensuring a friendly, welcoming shop environment. Main responsibilities Welcome customers as they enter the store and offer assistance as needed Respond to questions and provide accurate information about available products and services Maintain a professional and approachable demeanor throughout each shift Contribute to a positive, energetic atmosphere on the shop floor Requirements Genuine interest in delivering strong customer service Comfort working in a busy retail environment Friendly approach and willingness to support both customers and colleagues

Entain seeks a Retail Customer Service Associate for its Glasgow location. This position centers on direct interaction with customers in the shop, offering assistance and making sure everyone feels at ease. Key responsibilities Welcome customers as they enter the shop and respond to questions about products or services Maintain a friendly, approachable environment on the shop floor Assist with purchases and address general customer inquiries Role overview This role involves helping visitors find information, supporting their shopping experience, and contributing to a positive atmosphere in the store. The position requires strong communication skills and a genuine interest in helping others.

Join Securitas as a Solutions Development Manager, where you will lead innovative projects that enhance our security solutions. This pivotal role requires a keen understanding of technology and a passion for delivering exceptional service. Collaborate with cross-functional teams to design and implement strategies that meet client needs while driving operational excellence.

About the Role Securitas is hiring a Protective Service Officer in Glasgow. This entry-level role focuses on maintaining safety and security across assigned premises. Main Responsibilities Monitor premises to spot and report any unusual activity Conduct regular patrols as scheduled Respond to incidents and support a safe environment Who Succeeds Here Attention to detail Strong sense of responsibility Reliable commitment to service This is a chance to start a career in the security industry with Securitas. Candidates interested in building their skills and making a difference in safety are encouraged to apply.

As a Mechanical Engineer specializing in Building Services at AECOM, you will play a pivotal role in designing innovative mechanical systems for a variety of projects. Your expertise will contribute to the creation of sustainable and efficient buildings, ensuring compliance with industry standards and exceptional performance.This position offers a dynamic work environment where collaboration and creativity are encouraged. You will work alongside a talented team of professionals dedicated to delivering high-quality engineering solutions.

Join our dynamic team at Entain as a Retail Customer Service Associate! In this role, you will be the face of our brand, providing exceptional service to our customers and ensuring a memorable experience. You will assist customers in navigating our offerings, answer queries, and promote our exciting products and services.