About the job
One97 Communications Limited, the parent company of Paytm, is a leading financial services provider in India. The company offers a wide range of payment and financial solutions, with a focus on integrating millions into the mainstream economy through services in payments, commerce, banking, and investments.
Role overview
This position manages strategic partnerships and alliances for Paytm's Travel division. The role centers on identifying, onboarding, and nurturing key relationships across the travel sector to drive growth, improve customer experience, and develop new revenue streams. Approximately 10% of the responsibilities involve managing the relationship with IRCTC at a managerial level, supporting railway initiatives and ensuring smooth coordination.
What you will do
- Partnership Development & Management:
- Identify, assess, and onboard strategic partners within the travel sector.
- Lead commercial negotiations, structure deals, and finalize contracts.
- Build and maintain strong relationships with key accounts to support mutual growth.
- Monitor partner performance and optimize for revenue, conversion, and customer satisfaction.
- Business Growth & Strategy:
- Work with internal teams (product, marketing, operations) to launch and scale partner-led initiatives.
- Identify new revenue opportunities and co-branded ventures with partners.
- Analyze market trends and competitor partnerships to inform strategy.
- IRCTC Relationship Management (10%):
- Act as the primary contact for IRCTC at a managerial level.
- Ensure operational coordination and resolve issues related to railway ticketing integrations.
- Support compliance, reporting, and communication with IRCTC.
- Coordinate internally to align product and technology changes with IRCTC guidelines.
- Cross-functional Collaboration:
- Coordinate with product and tech teams for partner integrations and enhancements.
- Work with marketing teams on joint campaigns and promotions.
- Collaborate with finance and legal teams for agreements, invoicing, and contracts.
Requirements
- 5–7 years of experience in partnerships, alliances, or business development.
- Strong negotiation and stakeholder management skills.
- Background working with large external partners or government-linked organizations is a plus.
- Solid understanding of the travel industry and its dynamics.
