Backend API Engineer

Join AHEAD as a Backend API Engineer, where you will play a crucial role in developing robust APIs and platform services that power our agents and user interfaces. You will be tasked with ensuring efficient, reliable, and secure endpoints, facilitating real-time interactions, token streaming, traces, and event-driven workflows—all pivotal in driving digital …

As a ServiceNow Business Process Consultant at thinkahead, you will serve as a vital advisor to senior stakeholders, applying your extensive knowledge of business process optimization and the ServiceNow platform. Your primary focus will be to design and facilitate the implementation of transformative solutions that drive significant business change. In this role, you will take the lead in client communications, spearheading discovery workshops, analyzing and documenting business processes, and converting complex requirements into actionable user stories. This position uniquely blends strategic business consultation, process leadership, and in-depth functional platform expertise.