Managed Services Engineer – Tier 3 - Remote

As a Managed Services Engineer – Tier 3 at AireSpring, you will play a crucial role in delivering exceptional managed services to our clients in the telecommunications sector. This position offers the flexibility of a remote work environment, allowing you to manage and resolve complex technical issues, ensuring optimal service delivery and customer satisfact…

Key Responsibilities: Conduct testing and fault isolation for layers 1 and 2 of the OSI model through internal troubleshooting, carrier testing, and collaboration with customer vendors or NOC technical support. This may involve inspecting router logs, performing loop tests, head-to-head tests, HDSL checks, and reviewing PM stats.Engage directly with both CLECs and ILECs to troubleshoot customer issues related to T1, broadband, and voice services.Familiarity with SD-WAN, Meraki, Fortinet, and 8x8 is advantageous.Handle inbound and outbound technical calls from customers, agents, and transport partners. Document issues by creating internal and carrier trouble tickets, taking necessary corrective actions, or contacting the relevant parties for resolution.Communicate with customers via email, chat, and phone to resolve issues, demonstrating self-motivation and the ability to determine appropriate actions.Manage, prioritize, and multitask to resolve trouble tickets promptly and accurately to meet established Service Level Agreements (SLAs).Deliver a professional and courteous customer service experience, setting expectations in line with established processes.Simultaneously manage multiple issues in a high-pressure environment where change is the norm.Follow up with clients on escalated technical issues and provide system status updates until resolution is achieved, leveraging interpersonal skills to cultivate strong relationships.Efficiently log and document all interactions and issues.Identify the root cause of problems (hardware, software, user-related, etc.) and advise on appropriate next steps for resolution.Provide technical support, including training and educating end users.Escalate issues to the Senior/Lead Technician as needed for resolution.Collaborate with leads, managers, and tier 2 techs to ensure swift resolution of customer issues.Work with other departments to address complex service challenges.

Job Title: Senior Service Assurance Specialist (T3)Company Location: RemoteJob Summary:Join our dynamic remote team at AireSpring as a highly skilled Senior Service Assurance Specialist (T3). This pivotal role combines extensive technical acumen with a focus on service assurance, aimed at diagnosing, resolving, and preventing intricate telecom issues encompassing data, voice, and cloud services. The selected candidate will oversee escalations, guarantee network stability, and provide expert guidance to both internal teams and customers. A strong dedication to compliance, customer satisfaction, operational excellence, and continuous enhancement is vital.Key Responsibilities:Act as the primary escalation point for advanced telecom and network issues, ensuring swift resolution of service-impacting incidents.Design, configure, and administer advanced routing and switching protocols (BGP, EIGRP, OSPF, RSTP, HSRP, VRRP, GLBP), with a solid understanding of MPLS design.Monitor and maintain the stability, resiliency, and performance of core network infrastructure, including BGP peerings and internet connections.Install, configure, and support Customer Premise Equipment (CPE) such as routers, switches, and firewalls for VoIP, DNS, and data services.Diagnose and rectify complex outages, including hardware failures, circuit issues, configuration errors, and software problems.Optimize Quality of Service (QoS) for hosted and managed telecom services.Provide advanced technical support for Tier 1 and Tier 2 teams, mentoring staff and refining escalation procedures.Develop and uphold comprehensive infrastructure and troubleshooting documentation.Collaborate with vendors, customers, and internal teams to ensure seamless service delivery and prompt issue resolution.Lead the design, testing, and implementation of new infrastructure projects.Ensure compliance with SOC2 protocols, safeguarding security, availability, and confidentiality standards.Contribute to the evolution of operational processes, tools, and best practices to boost service assurance.Commit to learning and supporting proprietary applications.Fulfill additional responsibilities as assigned by management.

Inbox Business Technologies is seeking a Senior Implementation Consultant – Jira Service Management (ITSM) to spearhead comprehensive implementations and configurations of Jira Service Management solutions. This pivotal role demands a robust combination of technical skills and a deep understanding of ITSM processes to craft scalable, efficient, and customer-focused solutions.The successful candidate will engage closely with stakeholders to transform business needs into technical configurations while ensuring compliance with ITIL best practices and delivering high-quality results.Key ResponsibilitiesLead the implementation and configuration of Jira Service Management solutions.Design and configure ITSM workflows encompassing Incident, Request, Problem, Change, and Assets/CMDB.Oversee the management and maintenance of JSM Assets schemas and relationships.Execute third-party integrations utilizing REST APIs and marketplace tools.Translate business requirements into scalable technical solutions.Configure SLAs, queues, automations, forms, and service portals.Assist in testing phases, including QA, UAT, go-live, and post-production enhancements.Mentor and guide junior consultants, fostering knowledge sharing and ensuring quality delivery.Collaborate with cross-functional teams to guarantee smooth project execution.

Join the dynamic team at prime-system as a System and Network Engineer, where you will play a vital role in managing and safeguarding IT infrastructure across diverse client environments. This position requires a thorough understanding of both on-premises and cloud-based systems, providing technical expertise to ensure optimal performance and security. You will oversee various systems including networking equipment, servers, firewalls, virtualization platforms, and cloud services, delivering comprehensive support to maintain business continuity.The ideal candidate will have substantial hands-on experience with Microsoft 365, Active Directory, Azure, and an array of firewall technologies, complemented by a solid grasp of virtualization platforms like VMWare. Familiarity with remote access tools, monitoring platforms, and ticketing systems is essential. A proactive problem-solving mindset and the ability to thrive in a fast-paced, multi-client environment are crucial for success in this role.

The Endpoint Systems Engineer plays a vital role within our IT infrastructure team, overseeing the lifecycle management of all endpoint devices throughout the organization. This position integrates security, operations, and automation, ensuring that every managed device is compliant, up-to-date, and functioning optimally. The ideal candidate will be proficient in RMM tools, skilled in PowerShell scripting for automation, and excel in a dynamic managed services or enterprise IT setting.Key ResponsibilitiesEndpoint Patching & ComplianceDeploy, schedule, and validate operating system and software patches across Windows/macOS endpoints using Kaseya VSA and Datto RMM.Manage patch policies, rings, and compliance baselines through Microsoft Intune.Generate periodic patch compliance reports and propose remediation strategies for devices that do not meet compliance standards.Adhere to patch service level agreements (SLAs) and minimize exposure windows for critical Common Vulnerabilities and Exposures (CVEs).Application ManagementPackage, deploy, and maintain third-party applications across the endpoint fleet utilizing Intune and RMM tools.Oversee application version control, silent installations, and uninstallation processes.Monitor application health and ensure compliance with licensing agreements.Ticketing & Incident ManagementTriage, manage, and resolve endpoint-related support tickets using ConnectWise Manage.Document resolution steps clearly for knowledge base contributions.Appropriately escalate complex issues while upholding SLA commitments.Automation & ScriptingCreate and maintain PowerShell scripts to automate repetitive tasks such as software installations, system health assessments, user provisioning, and reporting.Develop and deploy scripts via RMM platforms for large-scale application across managed endpoints.Asset & Documentation ManagementKeep accurate records of endpoint inventory and configuration through Liongard.Ensure audit trails, change logs, and runbooks are consistently updated.Contribute to internal IT documentation and standard operating procedures (SOPs).Security & ComplianceEnforce endpoint security standards, including antivirus, EDR, encryption, and multi-factor authentication (MFA) policies.Proactively monitor for policy deviations and resolve non-compliant devices.Collaborate with security teams on vulnerability management and endpoint hardening initiatives.

Join us at Prime System as a seasoned L2 Endpoint Systems Engineer, dedicated to enhancing our endpoint engineering team with a robust emphasis on patch management and endpoint operations. This pivotal role involves close collaboration with our team to ensure that all endpoint devices remain secure, compliant, and in optimal operational condition throughout our organization.The ideal candidate will possess a hands-on approach, be ticket-driven, and thrive in either a Managed Service Provider (MSP) or enterprise environment. You will be expected to make immediate contributions to our patching initiatives and assist in clearing a backlog of deployments in Liongard.Key Responsibilities:Endpoint Patching & MaintenanceExecute patches and updates for client systems utilizing Kaseya VSA.Administer and implement operating system and application patches via Microsoft Intune.Facilitate patching tasks with Datto RMM, which includes monitoring, troubleshooting issues, and confirming successful deployments.Create and uphold patch compliance reports to guarantee systems adhere to security and compliance protocols.Endpoint Management & AutomationDeploy, update, and oversee third-party applications on endpoint devices.Utilize PowerShell scripting for automating endpoint tasks, enhancing efficiency, and resolving recurring challenges.Ensure endpoint performance, stability, and security across diverse environments.Ticketing & Operational SupportAddress and resolve incidents, service requests, and patch-related inquiries through the ConnectWise ticketing system.Independently manage L2-level tasks while escalating complex concerns when necessary.Adhere to established SLAs and operational procedures in a high-volume, ticket-driven setting.Asset Management & Documentation (Liongard Focus)Ensure precise endpoint documentation and asset visibility using Liongard.Assist with remediating an existing backlog of Liongard deployments, which includes: Assessing and rectifying failed or incomplete inspectionsRe-establishing connections and configurationsCleaning and validating asset dataConfirm that endpoint configurations and asset records are up-to-date and trustworthy.

Join AireSpring as a Fortinet Security Specialist (Tier 2) and play a pivotal role in addressing our clients' security needs. This position involves implementing FortiNet solutions, migrating existing firewalls to newly deployed FortiNet appliances, and conducting initial configurations and user acceptance testing. As a key member of our team, you will configure and support integrations with third-party applications, troubleshoot and resolve issues with FortiNet implementations, handle change requests, and monitor security appliances.Your responsibilities also include proactively improving security implementations, responding to security notifications, and ensuring a positive service experience for both customers and agents. Stay updated on the latest FortiNet products and services to enhance our security offerings and practices.Specific responsibilities include:Identifying and resolving potential and actual security problems.Defining access privileges and control structures to protect systems.Reporting abnormalities and security violations.Conducting periodic audits to identify security violations and inefficiencies.Implementing and maintaining security controls to upgrade systems.Preparing performance reports and communicating system status to users and customers.Maintaining service quality by adhering to organizational standards.Enhancing technical knowledge through educational workshops and publications.Contributing to team success by achieving related results.Performing troubleshooting on active accounts.Utilizing knowledge of FortiManager, FortiAnalyzer, and FortiPortal.

As a Principal Software Engineer specializing in Java at Creative Chaos, you will play a pivotal role in developing robust server applications across various software platforms. Your primary responsibilities will include crafting Restful APIs for client applications, ensuring that the functionality, security, and performance of the server applications meet design specifications and are free of bugs. In this leadership position, you will mentor and guide a team of engineers, fostering their growth through continuous training.Key Responsibilities: Design, develop, test, debug, document, and maintain back-end services, models, processes, and databases that underpin the application. Engage in team development activities to uphold high quality and productivity standards. Leverage your deepening expertise in cloud architectures, focusing on security, availability, microservices, and scalable designs. Stay informed on the latest technologies and development methodologies to enhance application quality and construction efficiency. Adopt agile principles and support iterative processes to ensure timely delivery of valuable software. Provide technical guidance on complex projects, collaborating with staff, contractors, and vendors to fulfill company MIS needs. Conduct complex design analyses to address diverse business technology needs. Lead projects, which may include managing small to medium-sized endeavors. Present recommendations to management and assist in selecting the best alternatives. Act as a resource for complex technical areas, offering expertise to department management and other stakeholders. Qualifications: Bachelor’s degree in Computer Science, Software Engineering, or a related field. 8+ years of professional experience in Java/Spring development, with significant expertise in creating commercial Spring MVC/Hibernate and AJAX web applications. Proficient in system integration, particularly in designing, building, and consuming REST services. Experience with PostgreSQL as a database engine, deployed on AWS, along with relational database skills for PostgreSQL and Terraform. Familiarity with React.js is a plus. Ability to collaborate closely with business stakeholders, user experience designers, and quality assurance teams. Adept at adapting to evolving requirements and specifications. Excellent written and verbal communication skills. Strong belief in the value of test automation. Benefits: Paid Time Off Health Insurance 401k

Job SummaryWe are seeking an experienced Senior PHP Software Engineer to join our dynamic team at creativechaos. In this role, you will be responsible for developing robust server-side web application logic. Your expertise will help us enhance back-end components, integrate with various third-party web services, and support front-end developers by seamlessly integrating their work with the application. You will also have the opportunity to create and implement plugins for popular frameworks.Responsibilities Analyze business requirements to design high-quality solutions Estimate tasks and deliver on time Write clean, maintainable code and conduct unit testing Collaborate with cross-functional teams to ensure project success Optimize code for improved security and performance Fix existing issues to maintain system integrity Keep issue tracking software updated with progress Provide regular status updates to stakeholders Communicate effectively with clients to understand their needs Manage version control of your code Research and implement new technologies to enhance product offerings Lead and mentor a team of software engineers Support team members through training and guidance Stay updated with industry trends and expand your knowledge Participate in candidate evaluations for open positions

Prime System Solutions is on the lookout for a dynamic and skilled Project Engineer to become a vital part of our forward-thinking Managed Services team. This position is perfect for individuals who are enthusiastic about cloud technologies, automation, and contemporary IT infrastructure. In this role, you will be responsible for the design, deployment, and support of both cloud and on-premises environments, with a strong emphasis on Microsoft technologies, virtualization, and network infrastructure.Key Responsibilities:Cloud & Infrastructure EngineeringArchitect, deploy, and manage Microsoft Azure environments, focusing on Azure Virtual Desktop, Cloud PCs, and Azure tenancies.Implement and oversee Microsoft Intune for comprehensive device management across Android, Apple, and Windows platforms.Facilitate Active Directory migrations from on-premise solutions to cloud (Entra ID).Configure and maintain VMware environments, including the deployment process and version upgrades.Establish and manage DHCP, file servers, and new server builds in both Azure and on-premise environments.Identity & Access ManagementConfigure and troubleshoot Azure AD Connect, including password hash synchronization, pass-through authentication, and ADFS.Implement Multi-Factor Authentication (MFA) policies across all users and tenancies.Manage Microsoft Intra and the synchronization of identities from on-premise environments.Email & SecurityOversee administration of Microsoft 365, particularly focusing on Exchange Online.Configure essential email security records such as SPF, DKIM, and DMARC.Ensure secure access and compliance across cloud and hybrid environments.Automation & ToolingParticipate in automation initiatives leveraging AI and scripting to optimize operations.Assess and implement innovative tools to improve service delivery within the MSP sector.Recommend and utilize essential MSP tools, including RMM platforms, ticketing systems, and documentation tools.

Speechify’s mission is to remove reading barriers and expand access to learning for everyone. Over 50 million people use Speechify’s text-to-speech tools to turn PDFs, books, Google Docs, news articles, and websites into audio, helping them read more efficiently and remember more. Our products include iOS and Android apps, a Mac app, a Chrome extension, and a web application. Recent recognition includes Google’s Chrome Extension of the Year and Apple’s 2025 Design Award for Inclusivity. Our team of nearly 200 works fully remotely, with no physical office. Team members include frontend and backend engineers, AI researchers, and professionals from companies such as Amazon, Microsoft, and Google, as well as top universities and fast-growing startups. Role overview The Software Engineer - Platform Development will join the Platform team to design, build, and maintain backend services that power payments, analytics, subscriptions, new product features, text-to-speech capabilities, and external APIs. This position suits someone who enjoys solving complex problems, thinks strategically, and cares about delivering a great user experience. Strong technical skills, clear communication, and a commitment to quality are important in this role. What you will do Design and maintain APIs, including the public TTS API and internal services for payments, subscriptions, authentication, and consumption tracking, with a focus on business needs and scalability. Oversee the backend API ecosystem to improve performance and keep systems maintainable. Work on B2B solutions, including customizations and integrations for enterprise clients. Collaborate with cross-functional teams to ensure backend architecture supports product goals and user experience. Interview process The process includes several technical interviews, typically completed within one week. Location This role is based in Islamabad, Pakistan, as part of Speechify’s distributed team.

Role overview Flatgigs seeks a Senior DevOps Engineer with a strong background in MLOps. This fully remote position is open to candidates based in Islamabad Capital Territory, Pakistan. The main goal is to automate key processes, streamline machine learning workflows, and help teams operate more efficiently. What you will do Automate and optimize pipelines and infrastructure for machine learning projects Support teams with deploying, monitoring, and maintaining ML models Collaborate closely with colleagues in a remote environment Promote creative problem-solving and encourage new approaches Location This position is remote, available to candidates located in Islamabad Capital Territory, Pakistan.

Job Title: Key Account ManagerExperience Required: 6+ yearsLocation: Islamabad/LahoreShift Timings: 5 PM – 2 AM PKT Role OverviewWe are looking for a passionate and results-driven Key Account Manager to lead and manage comprehensive service delivery for one of our key client accounts. This pivotal role is focused on ensuring flawless operations, upholding superior service standards, and enhancing overall client satisfaction.The successful candidate will act as the main point of contact between our client and internal teams, ensuring cohesive collaboration, operational efficiency, and a consistent delivery of excellence. Key ResponsibilitiesServe as the primary point of contact for the client regarding all service delivery issuesOversee and manage the deployment of resources, ensuring high performance, effectiveness, and engagementGuarantee consistent and top-tier service delivery aligned with established SLAs and KPIsDevelop, maintain, and enhance long-lasting client relationshipsProactively pinpoint risks, deficiencies, and opportunities for ongoing improvementEnhance client satisfaction and retention through proactive communication and service evaluationsCollaborate with cross-functional teams (HR, Operations, Finance, etc.) to ensure seamless executionMonitor, assess, and present performance metrics, reports, and insightsEnsure compliance with internal processes, standards, and client expectationsEffectively manage escalations, ensuring timely resolution and stakeholder alignmentRequirementsBachelor’s degree in Business, IT, or a relevant field6+ years of experience in Account Management, Service Delivery, or Client Success rolesPrevious experience with a Managed Service Provider (MSP) or IT services organization is essentialProven track record in managing mid-to-large scale teamsOutstanding communication, presentation, and stakeholder management skillsStrong analytical and problem-solving abilitiesCapability to excel in a fast-paced, client-focused environmentExceptional organizational and multitasking skills

Job OverviewWe are seeking a dedicated and experienced Project Manager to join our dynamic team at Translation Empire. In this role, you will be responsible for overseeing various projects, ensuring they are delivered on time, within scope, and budget while maintaining a high standard of quality. You will work closely with cross-functional teams to drive project success and foster effective communication.Key Responsibilities:Craft comprehensive project plans and timelines, allocating resources efficiently and managing budgets.Oversee project scope, budget, and schedule to guarantee the timely delivery of projects.Track project progress meticulously, addressing risks and issues proactively to meet milestones.Collaborate with diverse teams to identify and manage dependencies, ensuring smooth workflows.Provide regular updates on project status, challenges, and risks to stakeholders, including sponsors and development teams.Maintain thorough project documentation such as plans, charters, risk logs, and status reports.Adhere to project management best practices, including PMI’s PMBOK standards.Conduct post-project evaluations to identify process improvements and best practices.

Job Title: Digital Marketing ManagerSchedule: Monday to Friday, 9 AM - 6 PM PSTSalary: Competitive, based on experienceWe are on the lookout for a dynamic and analytical Digital Marketing Manager who is passionate about driving our digital marketing initiatives. In this pivotal role, you will take charge of the entire marketing funnel—from building awareness to optimizing conversions—and play a crucial role in enhancing sales for our digital products while expanding our brand presence.To streamline the recruitment process, please complete the TestGorilla assessment linked below after submitting your application. Only applicants who complete this assessment will receive priority consideration: https://app.testgorilla.com/s/n3upi4bkKey Responsibilities: Strategy & Execution: Design and implement comprehensive digital marketing strategies to enhance brand visibility and drive product sales. Regularly analyze campaign performance to identify improvement opportunities and maximize return on investment (ROI). Utilize customer insights and performance data to refine messaging and optimize future strategies. Content & Campaign Management: Oversee the creation and execution of digital marketing campaigns, encompassing email newsletters, website content, social media posts, and paid advertising. Manage and enhance our presence across key social media platforms (Instagram, Facebook, LinkedIn, Twitter, etc.). Develop and manage paid advertising strategies across platforms such as Google Ads, Facebook, and Instagram. Ensure all marketing content aligns with our brand voice, values, and objectives. SEO & Website Optimization: Formulate and execute SEO strategies to increase organic traffic and improve search engine rankings. Collaborate with developers and designers to enhance website performance, user experience, and conversion rates. Email Marketing & Automation: Design and implement engaging email campaigns to nurture leads and convert customers. Utilize email automation and segmentation tools to drive engagement and sales. Analytics & Reporting: Monitor and analyze performance metrics across all digital channels, including traffic, engagement, lead generation, and sales. Employ analytics tools (e.g., Google Analytics, SEMrush) to gather insights and inform future strategies. Cross-Functional Collaboration: Collaborate with product, design, and sales teams to ensure marketing initiatives align with overall business goals. Stay updated on digital marketing trends, tools, and best practices to maintain fresh and effective strategies. Budget Management: Oversee the digital marketing budget and allocate resources efficiently to maximize impact. Continuously optimize campaign spending to enhance cost-effectiveness.

Job Summary:Join our dynamic team at Creative Chaos as a Customer Success Manager, where you will play a pivotal role in fostering strong client relationships and ensuring they derive maximum value from our innovative solutions. This position merges account management, technical assistance, and strategic direction to create outstanding customer experiences that promote retention and growth.Key Responsibilities:Serve as the primary liaison for designated customers, offering continuous support and cultivating enduring relationships.Thoroughly understand customers' technical landscapes and business goals to customize solutions effectively.Collaborate with sales, product development, and technical teams to meet customer needs and swiftly resolve issues.Facilitate the onboarding process for new clients, guiding them through setup, configuration, and best practices.Track customer health metrics to proactively identify risks and opportunities for expansion.Conduct regular business reviews, provide training sessions, and share valuable insights to assist customers in achieving their desired outcomes.Manage customer feedback and collaborate with internal teams to enhance our products and services.

Join the forefront of the translation and interpretation sector with EMPIRE GROUP, the UK's premier provider in this field. We are actively seeking a dedicated Operations Manager to become part of our dynamic team at our office situated in Phase 7, Bahria Town, Islamabad. The successful candidate will play a pivotal role in strategizing, enhancing operational efficiency, managing resource procurement, and ensuring compliance with industry standards. You will have the opportunity to mentor team members, elevate customer service quality, and instill best practices throughout the organization.Key Responsibilities: Oversee operations to ensure they are executed efficiently and cost-effectively. Enhance operational management systems, processes, and best practices. Ensure organizational processes comply with legal regulations. Analyze financial data for profitability improvement. Manage financial budgets and forecasting. Conduct quality control and monitor production KPIs. Implement policies effectively and uphold company values. Develop, implement, and review operational policies and procedures. Foster a company culture that champions performance and morale. Ensure all legal and regulatory documentation is maintained and compliant. Collaborate with management in the UK & PK to define core values, mission, and strategic goals. Identify challenges and opportunities for growth within the company. Build and maintain partnerships with other organizations.

Job Summary:Join Creative Chaos as a Facebook Advertising Manager, where you will take charge of designing, executing, and refining Facebook ad campaigns aimed at maximizing engagement, generating leads, and boosting conversions. By analyzing campaign performance metrics, you will work to optimize return on investment (ROI) while ensuring alignment with overarching marketing objectives.Key Responsibilities:Strategize, create, and oversee Facebook ad campaigns with diverse objectives such as brand awareness, traffic generation, conversions, and lead acquisition.Conduct comprehensive audience research and segmentation for effective demographic targeting.Collaborate closely with content and design teams to craft compelling ad creatives and persuasive copy.Track campaign performance metrics and key performance indicators (KPIs); leverage data insights to enhance campaigns for superior outcomes.Manage advertising budgets and bidding strategies to achieve maximum cost-effectiveness and campaign success.Implement A/B testing for ad creatives, formats, and audience segments to uncover the most effective marketing strategies.Stay informed about updates to the Facebook Ads platform, as well as industry trends and best practices.Generate regular performance reports and insights for stakeholders to inform decision-making.Work collaboratively with the marketing team to integrate Facebook advertising efforts with broader marketing strategies.

About UsAt Taptapsend, we are on a mission to revolutionize cross-border financial services for emerging markets. By providing efficient and accessible solutions, we empower families, stimulate local economies, and transform the way millions access essential financial services.Since our inception in 2019, our innovative platform has remapped the landscape of international money transfers, operating across six continents and addressing both high-traffic and underserved remittance corridors. We have harnessed the significant shift from traditional banking to mobile technology, thereby bringing digital finance to regions previously overlooked by conventional systems. Our next phase of growth will focus on expanding our array of services and products tailored specifically for diaspora communities, such as local card solutions, enhanced savings, and payment features.We are rapidly expanding, supported by some of the most prestigious investors in the industry, and are committed to delivering a product that combines real-world impact with state-of-the-art fintech innovation.Founded by Harvard alumni and serial entrepreneurs who previously established Segovia (acquired) and GiveDirectly (over $300M in revenue, the world’s fastest-growing NGO).Supported by leading investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and others.Composed of top talent from firms like Bain, Google, McKinsey, Uber, Checkout, and Bolt; we prioritize speed, humility, and a deep commitment to our mission.A truly global workforce with over 250 employees from more than 50 nationalities and speaking over 50 languages.Driven by our core values - ownership, impact, humility, and heart - we embody these principles in every action we take.The RoleWe are seeking a talented Integration Solutions Engineer to join our dynamic engineering team and enhance our backend third-party integration systems as we scale. This role transcends mere technical performance and involves fostering the internal processes that underlie our products. You will collaborate closely with Product, Engineering, Operations, Customer Support, Growth, and other teams to test, analyze, document, and strategize integrations with partners globally.Your responsibilities will include developing integrations with banks, mobile wallet providers, and various other partners, requiring you to engage with their APIs through testing and analysis, utilizing tools like Postman or writing simple scripts. While some technical expertise is required, your ability to work collaboratively across teams will be paramount.