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Experience Level
Manager
About the job
The Testing and Commissioning Manager at Turner Townsend leads a team in Kigali, focusing on ensuring that all systems for major projects are properly tested and commissioned. The manager is responsible for confirming that each system meets strict quality and performance standards before final handover.
Main responsibilities
Lead and guide a team handling the testing and commissioning of project systems.
Collaborate with stakeholders to develop effective testing strategies and plans.
Manage testing schedules and supervise the execution of tests.
Monitor compliance with applicable regulations and standards throughout the process.
Ensure projects are delivered on time and within budget.
Role overview The Testing and Commissioning Manager at Turner Townsend leads a team in Kigali, focusing on ensuring that all systems for major projects are properly tested and commissioned. The manager is responsible for confirming that each system meets strict quality and performance standards before final handover. Main responsibilities Lead and guide a te…
Role overview Turner Townsend seeks a Senior Stakeholder Manager based in Kigali. This position takes the lead in engaging with key partners and stakeholders across the region. The main focus is on building and maintaining relationships that help achieve project goals and foster long-term satisfaction. What you will do Lead communication and engagement with important stakeholders at every stage of the project Collaborate with project teams to ensure stakeholder expectations align with project objectives Strengthen project outcomes by developing trust-based relationships Requirements Demonstrated experience managing stakeholder relationships within complex projects Strong communication and interpersonal skills Ability to think strategically and work collaboratively
Join our dynamic team as a Procurement Manager where you will play a pivotal role in managing procurement processes and ensuring the seamless acquisition of goods and services. Your expertise will contribute to the efficiency and effectiveness of our supply chain, supporting our mission to serve communities with integrity and excellence.
Role overview Turner Townsend is seeking a Senior Construction Manager to lead building projects in Kigali. This position manages complex construction efforts from initial planning through completion, with a clear focus on meeting agreed schedules, budgets, and quality standards. Key responsibilities Direct all phases of building construction projects, ensuring smooth progress from start to finish. Coordinate closely with architects, engineers, and contractors to keep each project on track. Regularly monitor progress, address challenges, and resolve issues to maintain timelines and control costs. Maintain high standards of quality throughout every stage of the project. Serve as the main contact point for all project stakeholders. Location This role is based in Kigali.
Role overview Turner Townsend seeks a Senior MEP Manager based in Kigali to oversee mechanical, electrical, and plumbing projects from initiation through completion. The focus is on maintaining high quality standards and supporting client satisfaction during every phase of the project. What you will do Lead a team of engineers and technicians working on MEP projects Coordinate with other departments to align project goals and schedules Oversee all MEP activities, ensuring efficient execution and adherence to budget Maintain clear communication with clients and stakeholders throughout each project Requirements Demonstrated experience managing MEP projects through all stages Strong leadership and team management abilities Technical knowledge of mechanical, electrical, and plumbing systems Effective communication skills with clients and project teams
Role overview The Senior Construction Manager - Infrastructure at Turner Townsend will take charge of major infrastructure projects in Kigali. This position covers the full project lifecycle, from initial planning through final delivery. Key responsibilities include meeting schedule, budget, and quality objectives across all assigned projects. Key responsibilities Oversee large-scale infrastructure projects, ensuring progress from start to completion Lead and coordinate project teams to achieve deadlines and maintain quality standards Manage relationships with clients and other project stakeholders Support strategic initiatives aimed at improving operational performance Location This position is based in Kigali.
Join our dynamic team at ALU Academics as a Project Manager, where you will play a pivotal role in driving educational initiatives and ensuring project success. Your expertise will help us to innovate and enhance our academic programs.
Are you passionate about entrepreneurship? Do you find excitement in fostering innovative startups? Have you previously designed or managed a tech startup program? Are you skilled at establishing and nurturing partnerships with progressive corporations? Are you prepared to plan and facilitate pitch events and demo days? Do you excel at handling multiple priorities? If you consider yourself a highly organized individual with quick learning capabilities, and possess a systems-thinking mindset with experience in developing systems and processes for ecosystem growth, this position may be your ideal fit!ABOUT USALX Africa, a non-profit initiative under the ALX Foundation, is committed to unleashing the potential of Africa's digital future. Having transitioned from Sand Tech Holdings, we are on an independent mission to provide top-tier tech skills training and career advancement programs. Our goal is to bridge the digital divide, upskill and reskill talent, and cultivate a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable careers in technology.With hubs established across 8 cities in Africa and expanding, we offer safe access to quality education and a supportive network of expert instructors. Our cutting-edge programs equip learners with the practical skills and knowledge necessary to thrive in today’s fast-paced tech landscape. Through a blend of rigorous coursework, industry collaborations, and hands-on projects, we prepare our students for high-demand roles in software engineering, data science, and cybersecurity.Our approach includes:Providing young professionals access to the most sought-after tech skills that will drive the future.Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.Building a lifelong, impactful community of tech professionals that supports them at every stage of their career journey.Our impact to date:205k+ learners since 2021117k youth employed13k youth launching their own ventures66k youth gaining employment through entrepreneurshipFor more information about our digital revolution, visit our website www.alxafrica.com.
BACKGROUNDAllan & Gill Gray Philanthropy Rwanda (AGGPR) is on a transformative mission to cultivate responsible entrepreneurs across Africa for the greater good.Our Vision is to foster an empowered, thriving, and ethically engaged African citizenry filled with dignity and hope.Our Mission is to combat poverty through investment in, nurturing, and empowering responsible entrepreneurs and leaders who drive meaningful job creation while exemplifying ethical leadership values.Our Core Values include a long-term commitment, humility, excellence, responsible stewardship, and a dedication to diversity and inclusion.Jasiri, a flagship program of AGGPR, is dedicated to investing in and empowering entrepreneurs who contribute to societal betterment and poverty alleviation through the creation of impactful new businesses across Africa.Jasiri Talent Investor is a one-year program aimed at high-potential individuals with exceptional entrepreneurial abilities, fostering a community of high-impact responsible entrepreneurs. Participants receive funding and guidance through team formation, idea generation, business validation, and market entry. The program connects Jasiri Fellows with ambitious co-founders and provides support at individual, team, and business levels through experienced facilitators and coaches.Jasiri Growth Accelerator focuses on early-stage startups that may be too risky for traditional commercial funding. These ventures, poised for high growth and demonstrating product-market fit, receive essential funding and support in preparing for investment.Wavumbuzi is a Jasiri pipeline initiative that offers a free, annual six-week online entrepreneurship challenge aimed at developing the entrepreneurial mindset of secondary and high school students nationwide. This challenge equips learners with the competencies to become the next generation of global leaders and innovative thinkers.ABOUT THE POSITIONThe Wavumbuzi Programme Manager will serve as a strategic and operational leader, responsible for the effective planning, coordination, and execution of the Wavumbuzi Challenge and related initiatives at the national level. This role merges tactical execution with ecosystem engagement, stakeholder management, and cross-functional collaboration to drive success and impact.
We are seeking a dedicated and experienced Accreditation and Quality Assurance Manager to join our team. In this vital role, you will oversee the development, implementation, and management of our quality assurance and accreditation processes. You will work closely with various departments to ensure compliance with standards and regulations while fostering a culture of continuous improvement.
Role overview SNV Netherlands Development Organisation is hiring a Programme Manager to oversee the Farm to Market Alliance based in Kigali. The position centers on managing projects that strengthen agricultural value chains. The Programme Manager will guide initiatives designed to support farmers and help them reach broader markets. This work involves coordinating efforts that improve both the efficiency and impact of agricultural programs. Key focus areas Lead projects that enhance agricultural value chains Empower farmers through targeted initiatives Improve farmer access to markets Location This role is based in Kigali.
About African Leadership University African Leadership University (ALU) offers higher education focused on practical impact. Students pursue missions, not just majors, and develop skills to address real-world challenges. From their first day, students shape their own learning through collaboration and peer leadership. Faculty and staff work alongside students to create lasting change across Africa and beyond. ALU maintains a secure and open environment, balancing safety for students, staff, and visitors with respect for individual rights and responsibilities. Work Culture The ALU team moves beyond traditional academic structures. The approach is rooted in first principles, encouraging individuals to design, test, and implement new ideas. Collaboration is central, and the team is united by a drive to build transformative educational experiences. Student well-being is a top priority, supported by a comprehensive safeguarding policy and a zero-tolerance stance on violations. People & Culture Team The People & Culture team enables ALU to achieve its mission by recruiting, supporting, and empowering talent across multiple countries. The team values service, accountability, operational excellence, compliance, and continuous improvement. Close partnerships with leaders, managers, finance, legal, and external partners help shape people processes that are practical, scalable, and aligned with ALU’s values. Clarity, collaboration, and disciplined execution guide daily work. Role Overview: HR Business Partner Manager - Rwanda The HRBP Manager for Rwanda leads the People & Culture function in-country and serves as the main strategic partner to all leadership within Rwanda. This role owns the full people agenda locally, ensuring smooth HR operations throughout the employee lifecycle and maintaining a strong connection to the business.
Optasia is a leading global fintech organization, publicly listed and operating in over 38 countries, with a robust network of eight regional commercial offices. Our mission is to empower banks and telecom operators by enabling them to make smarter, quicker, and more inclusive lending decisions through our advanced AI-driven credit scoring and lending platforms. Our socially impactful solutions not only help our partners unlock new revenue streams and mitigate risks but also enhance customer experiences. We offer our employees the opportunity to build impactful careers in a stable, high-growth, diverse, and international environment.We are looking for a highly skilled Senior Customer Success Manager who possesses a strong commercial mindset and extensive expertise in telecommunications and fintech. In this role, you will spearhead the development and expansion of strategic partnerships with our mobile operator clients. Acting as a trusted advisor to the Senior VP Commercial at both operational and executive levels, you will oversee the success and long-term value of your assigned account(s). You will represent Optasia’s comprehensive portfolio of AI-enhanced lending and credit scoring solutions, identify cross-selling opportunities, and ensure the delivery of business outcomes that align with our partners’ fintech and telecom strategies.Your Responsibilities:Oversee the success, retention, and growth of a portfolio of key customer accounts, ensuring accountability for outcomes, value realization, and sustainable partnerships.Serve as a trusted senior advisor to customer stakeholders, managing day-to-day commercial activities, including engaging with executive-level contacts and leading strategic reviews and success planning.Develop and implement customer success strategies that are aligned with business objectives, contractual commitments, and organizational goals.Monitor customer health, performance metrics, and SLA outcomes; proactively address risks, escalations, and complex challenges to ensure resolution.Identify and pursue opportunities for account expansion, renewal, and optimization, working closely with sales, account management, and leadership teams.Foster cross-functional collaboration across operations, product development, finance, and service teams to guarantee high-quality delivery and continuous improvement.Mentor and guide Customer Success Managers and Account Managers on account strategy, performance management, and best practices.Provide executive-level reporting, insights, and recommendations regarding account performance, risks, and growth opportunities.Contribute to shaping the customer success strategy, process design, and evolution of the service model to enhance retention, customer satisfaction, and revenue.
Role overview Zipline seeks a Technical Program Manager for Autonomy Data & Map Operations based in Kigali, Rwanda. This position guides the direction of autonomous logistics by managing essential data operations that power Zipline's delivery technology. Key responsibilities Oversee complex data operations that underpin autonomous delivery systems Collaborate with engineering, operations, and other teams to connect technology with daily workflows Support the creation and upkeep of mapping and data processes Collaboration This role works with cross-functional groups to align technology and operations, ensuring Zipline's systems run efficiently and support the company's mission.
Join our team as the Accreditation and Quality Assurance Lead, where you will play a crucial role in ensuring the highest standards of quality and compliance. You will be responsible for developing and implementing quality assurance strategies that align with our organizational goals. With a focus on accreditation processes, you will work collaboratively with various departments to uphold our commitment to excellence and continuous improvement.
The Accountant and Administration Officer plays a vital role in overseeing the financial operations of BeneFactors Ltd, a pioneering company dedicated to providing working capital to Rwandan SMEs. In this position, you will manage the company’s financial records, process payments, generate EBM receipts, and maintain our office facilities alongside internal documents. Your meticulous attention to detail will be crucial as you track our assets and ensure that our internal database is consistently updated and accurate. Additionally, you will handle a variety of ad hoc tasks as they arise.Reporting directly to the CEO, you will collaborate closely with our external accounting partner on technical issues and liaise with account managers regarding client-related matters. We are committed to investing in your professional development, offering compensation that reflects your experience, which includes medical insurance, RSSB contributions, and a gym membership. For the ideal candidate, we are open to funding professional training programs such as CPA exams and business English classes.Key Responsibilities:Utilize Xero accounting software to manage company records, reconcile accounts, and prepare monthly financial reports with support from Jali Partners.Handle client transfers and ensure accurate reconciliation of payments received.Oversee tax obligations and other payments to suppliers, creditors, and employees, including communication with RRA for tax declarations.Prepare basic forecasts for operational expenses and manage the corresponding budget.Maintain up-to-date accounting notes and administrative operations manuals, working with the accounting partner and CEO.Address all payment-related inquiries, resolving issues with domestic and international banking partners.Reconcile transfers in our internal database, assisting the CEO in preparing periodic portfolio reports for investors and BNR.Manage office operations, including digital filing systems.Supervise employee benefits programs, including bonuses, meals, English classes, and more.Execute additional administrative tasks as required.
Full-time|On-site|Kigali or Nairobi as first preferences, but flexible to any program country
About One Acre FundFounded in 2006, One Acre Fund empowers 5.5 million smallholder farmers to enhance their agricultural productivity. Operating in nine countries, where two-thirds of Africa's farmers reside, we provide top-tier farm supplies, tree seedlings, accessible credit, modern agronomic training, and an array of agricultural services. This innovative model allows farmers to boost their income and assets by over 35 percent on supported land, while also fostering long-term resilience. Our dedicated team of over 9,000 full-time professionals, hailing from diverse backgrounds, makes this possible. To learn more, please see our Why Work Here blog post.About the RoleWe are seeking a talented Associate with a minimum of 3 years of experience in strategy and operations to join our dynamic team. In this role, you will spearhead a portfolio of projects aimed at fulfilling the organization's strategic objectives, collaborating across various teams, and working closely with One Acre Fund's senior leadership and CEO. You will report directly to the Office of the CEO Manager.ResponsibilitiesLead Strategic ProjectsDesign and execute projects that align with our major priorities across teams and regions. For instance, you may identify and implement technological innovations to assist farmers, or develop new operational models as we expand.Implement Organizational ChangeOversee transformation initiatives to enhance our operational efficiency. This could include rolling out a new performance management framework for staff or creating a system to assess the ROI of new product offerings.Manage Communications and Stakeholder CoordinationArticulate our strategic vision to both internal and external stakeholders, facilitating effective governance and decision-making processes. You will support senior leadership meetings and coordinate staff communication campaigns regarding strategic updates.Support Operational TeamsEngage with various One Acre Fund teams through internal secondments, driving key initiatives. This may involve temporarily managing projects during country expansions or launching new products.Career Growth and DevelopmentWe foster a culture of continuous learning and invest in our team's professional development. You will have weekly check-ins with your manager to discuss your growth and contribute meaningfully to our mission.
Join One Acre Fund as a Senior Associate in Global Procurement to help enhance our supply chain operations and contribute to our mission of improving the lives of smallholder farmers. In this dynamic role, you will collaborate closely with various departments to streamline purchasing processes, negotiate supplier contracts, and manage vendor relationships.We are looking for an innovative problem-solver who is passionate about sustainability and has a keen eye for detail. Your expertise will be key in driving cost-effective procurement strategies while ensuring quality and compliance standards are met.
Role overview The Testing and Commissioning Manager at Turner Townsend leads a team in Kigali, focusing on ensuring that all systems for major projects are properly tested and commissioned. The manager is responsible for confirming that each system meets strict quality and performance standards before final handover. Main responsibilities Lead and guide a te…
Role overview Turner Townsend seeks a Senior Stakeholder Manager based in Kigali. This position takes the lead in engaging with key partners and stakeholders across the region. The main focus is on building and maintaining relationships that help achieve project goals and foster long-term satisfaction. What you will do Lead communication and engagement with important stakeholders at every stage of the project Collaborate with project teams to ensure stakeholder expectations align with project objectives Strengthen project outcomes by developing trust-based relationships Requirements Demonstrated experience managing stakeholder relationships within complex projects Strong communication and interpersonal skills Ability to think strategically and work collaboratively
Join our dynamic team as a Procurement Manager where you will play a pivotal role in managing procurement processes and ensuring the seamless acquisition of goods and services. Your expertise will contribute to the efficiency and effectiveness of our supply chain, supporting our mission to serve communities with integrity and excellence.
Role overview Turner Townsend is seeking a Senior Construction Manager to lead building projects in Kigali. This position manages complex construction efforts from initial planning through completion, with a clear focus on meeting agreed schedules, budgets, and quality standards. Key responsibilities Direct all phases of building construction projects, ensuring smooth progress from start to finish. Coordinate closely with architects, engineers, and contractors to keep each project on track. Regularly monitor progress, address challenges, and resolve issues to maintain timelines and control costs. Maintain high standards of quality throughout every stage of the project. Serve as the main contact point for all project stakeholders. Location This role is based in Kigali.
Role overview Turner Townsend seeks a Senior MEP Manager based in Kigali to oversee mechanical, electrical, and plumbing projects from initiation through completion. The focus is on maintaining high quality standards and supporting client satisfaction during every phase of the project. What you will do Lead a team of engineers and technicians working on MEP projects Coordinate with other departments to align project goals and schedules Oversee all MEP activities, ensuring efficient execution and adherence to budget Maintain clear communication with clients and stakeholders throughout each project Requirements Demonstrated experience managing MEP projects through all stages Strong leadership and team management abilities Technical knowledge of mechanical, electrical, and plumbing systems Effective communication skills with clients and project teams
Role overview The Senior Construction Manager - Infrastructure at Turner Townsend will take charge of major infrastructure projects in Kigali. This position covers the full project lifecycle, from initial planning through final delivery. Key responsibilities include meeting schedule, budget, and quality objectives across all assigned projects. Key responsibilities Oversee large-scale infrastructure projects, ensuring progress from start to completion Lead and coordinate project teams to achieve deadlines and maintain quality standards Manage relationships with clients and other project stakeholders Support strategic initiatives aimed at improving operational performance Location This position is based in Kigali.
Join our dynamic team at ALU Academics as a Project Manager, where you will play a pivotal role in driving educational initiatives and ensuring project success. Your expertise will help us to innovate and enhance our academic programs.
Are you passionate about entrepreneurship? Do you find excitement in fostering innovative startups? Have you previously designed or managed a tech startup program? Are you skilled at establishing and nurturing partnerships with progressive corporations? Are you prepared to plan and facilitate pitch events and demo days? Do you excel at handling multiple priorities? If you consider yourself a highly organized individual with quick learning capabilities, and possess a systems-thinking mindset with experience in developing systems and processes for ecosystem growth, this position may be your ideal fit!ABOUT USALX Africa, a non-profit initiative under the ALX Foundation, is committed to unleashing the potential of Africa's digital future. Having transitioned from Sand Tech Holdings, we are on an independent mission to provide top-tier tech skills training and career advancement programs. Our goal is to bridge the digital divide, upskill and reskill talent, and cultivate a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable careers in technology.With hubs established across 8 cities in Africa and expanding, we offer safe access to quality education and a supportive network of expert instructors. Our cutting-edge programs equip learners with the practical skills and knowledge necessary to thrive in today’s fast-paced tech landscape. Through a blend of rigorous coursework, industry collaborations, and hands-on projects, we prepare our students for high-demand roles in software engineering, data science, and cybersecurity.Our approach includes:Providing young professionals access to the most sought-after tech skills that will drive the future.Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.Building a lifelong, impactful community of tech professionals that supports them at every stage of their career journey.Our impact to date:205k+ learners since 2021117k youth employed13k youth launching their own ventures66k youth gaining employment through entrepreneurshipFor more information about our digital revolution, visit our website www.alxafrica.com.
BACKGROUNDAllan & Gill Gray Philanthropy Rwanda (AGGPR) is on a transformative mission to cultivate responsible entrepreneurs across Africa for the greater good.Our Vision is to foster an empowered, thriving, and ethically engaged African citizenry filled with dignity and hope.Our Mission is to combat poverty through investment in, nurturing, and empowering responsible entrepreneurs and leaders who drive meaningful job creation while exemplifying ethical leadership values.Our Core Values include a long-term commitment, humility, excellence, responsible stewardship, and a dedication to diversity and inclusion.Jasiri, a flagship program of AGGPR, is dedicated to investing in and empowering entrepreneurs who contribute to societal betterment and poverty alleviation through the creation of impactful new businesses across Africa.Jasiri Talent Investor is a one-year program aimed at high-potential individuals with exceptional entrepreneurial abilities, fostering a community of high-impact responsible entrepreneurs. Participants receive funding and guidance through team formation, idea generation, business validation, and market entry. The program connects Jasiri Fellows with ambitious co-founders and provides support at individual, team, and business levels through experienced facilitators and coaches.Jasiri Growth Accelerator focuses on early-stage startups that may be too risky for traditional commercial funding. These ventures, poised for high growth and demonstrating product-market fit, receive essential funding and support in preparing for investment.Wavumbuzi is a Jasiri pipeline initiative that offers a free, annual six-week online entrepreneurship challenge aimed at developing the entrepreneurial mindset of secondary and high school students nationwide. This challenge equips learners with the competencies to become the next generation of global leaders and innovative thinkers.ABOUT THE POSITIONThe Wavumbuzi Programme Manager will serve as a strategic and operational leader, responsible for the effective planning, coordination, and execution of the Wavumbuzi Challenge and related initiatives at the national level. This role merges tactical execution with ecosystem engagement, stakeholder management, and cross-functional collaboration to drive success and impact.
We are seeking a dedicated and experienced Accreditation and Quality Assurance Manager to join our team. In this vital role, you will oversee the development, implementation, and management of our quality assurance and accreditation processes. You will work closely with various departments to ensure compliance with standards and regulations while fostering a culture of continuous improvement.
Role overview SNV Netherlands Development Organisation is hiring a Programme Manager to oversee the Farm to Market Alliance based in Kigali. The position centers on managing projects that strengthen agricultural value chains. The Programme Manager will guide initiatives designed to support farmers and help them reach broader markets. This work involves coordinating efforts that improve both the efficiency and impact of agricultural programs. Key focus areas Lead projects that enhance agricultural value chains Empower farmers through targeted initiatives Improve farmer access to markets Location This role is based in Kigali.
About African Leadership University African Leadership University (ALU) offers higher education focused on practical impact. Students pursue missions, not just majors, and develop skills to address real-world challenges. From their first day, students shape their own learning through collaboration and peer leadership. Faculty and staff work alongside students to create lasting change across Africa and beyond. ALU maintains a secure and open environment, balancing safety for students, staff, and visitors with respect for individual rights and responsibilities. Work Culture The ALU team moves beyond traditional academic structures. The approach is rooted in first principles, encouraging individuals to design, test, and implement new ideas. Collaboration is central, and the team is united by a drive to build transformative educational experiences. Student well-being is a top priority, supported by a comprehensive safeguarding policy and a zero-tolerance stance on violations. People & Culture Team The People & Culture team enables ALU to achieve its mission by recruiting, supporting, and empowering talent across multiple countries. The team values service, accountability, operational excellence, compliance, and continuous improvement. Close partnerships with leaders, managers, finance, legal, and external partners help shape people processes that are practical, scalable, and aligned with ALU’s values. Clarity, collaboration, and disciplined execution guide daily work. Role Overview: HR Business Partner Manager - Rwanda The HRBP Manager for Rwanda leads the People & Culture function in-country and serves as the main strategic partner to all leadership within Rwanda. This role owns the full people agenda locally, ensuring smooth HR operations throughout the employee lifecycle and maintaining a strong connection to the business.
Optasia is a leading global fintech organization, publicly listed and operating in over 38 countries, with a robust network of eight regional commercial offices. Our mission is to empower banks and telecom operators by enabling them to make smarter, quicker, and more inclusive lending decisions through our advanced AI-driven credit scoring and lending platforms. Our socially impactful solutions not only help our partners unlock new revenue streams and mitigate risks but also enhance customer experiences. We offer our employees the opportunity to build impactful careers in a stable, high-growth, diverse, and international environment.We are looking for a highly skilled Senior Customer Success Manager who possesses a strong commercial mindset and extensive expertise in telecommunications and fintech. In this role, you will spearhead the development and expansion of strategic partnerships with our mobile operator clients. Acting as a trusted advisor to the Senior VP Commercial at both operational and executive levels, you will oversee the success and long-term value of your assigned account(s). You will represent Optasia’s comprehensive portfolio of AI-enhanced lending and credit scoring solutions, identify cross-selling opportunities, and ensure the delivery of business outcomes that align with our partners’ fintech and telecom strategies.Your Responsibilities:Oversee the success, retention, and growth of a portfolio of key customer accounts, ensuring accountability for outcomes, value realization, and sustainable partnerships.Serve as a trusted senior advisor to customer stakeholders, managing day-to-day commercial activities, including engaging with executive-level contacts and leading strategic reviews and success planning.Develop and implement customer success strategies that are aligned with business objectives, contractual commitments, and organizational goals.Monitor customer health, performance metrics, and SLA outcomes; proactively address risks, escalations, and complex challenges to ensure resolution.Identify and pursue opportunities for account expansion, renewal, and optimization, working closely with sales, account management, and leadership teams.Foster cross-functional collaboration across operations, product development, finance, and service teams to guarantee high-quality delivery and continuous improvement.Mentor and guide Customer Success Managers and Account Managers on account strategy, performance management, and best practices.Provide executive-level reporting, insights, and recommendations regarding account performance, risks, and growth opportunities.Contribute to shaping the customer success strategy, process design, and evolution of the service model to enhance retention, customer satisfaction, and revenue.
Role overview Zipline seeks a Technical Program Manager for Autonomy Data & Map Operations based in Kigali, Rwanda. This position guides the direction of autonomous logistics by managing essential data operations that power Zipline's delivery technology. Key responsibilities Oversee complex data operations that underpin autonomous delivery systems Collaborate with engineering, operations, and other teams to connect technology with daily workflows Support the creation and upkeep of mapping and data processes Collaboration This role works with cross-functional groups to align technology and operations, ensuring Zipline's systems run efficiently and support the company's mission.
Join our team as the Accreditation and Quality Assurance Lead, where you will play a crucial role in ensuring the highest standards of quality and compliance. You will be responsible for developing and implementing quality assurance strategies that align with our organizational goals. With a focus on accreditation processes, you will work collaboratively with various departments to uphold our commitment to excellence and continuous improvement.
The Accountant and Administration Officer plays a vital role in overseeing the financial operations of BeneFactors Ltd, a pioneering company dedicated to providing working capital to Rwandan SMEs. In this position, you will manage the company’s financial records, process payments, generate EBM receipts, and maintain our office facilities alongside internal documents. Your meticulous attention to detail will be crucial as you track our assets and ensure that our internal database is consistently updated and accurate. Additionally, you will handle a variety of ad hoc tasks as they arise.Reporting directly to the CEO, you will collaborate closely with our external accounting partner on technical issues and liaise with account managers regarding client-related matters. We are committed to investing in your professional development, offering compensation that reflects your experience, which includes medical insurance, RSSB contributions, and a gym membership. For the ideal candidate, we are open to funding professional training programs such as CPA exams and business English classes.Key Responsibilities:Utilize Xero accounting software to manage company records, reconcile accounts, and prepare monthly financial reports with support from Jali Partners.Handle client transfers and ensure accurate reconciliation of payments received.Oversee tax obligations and other payments to suppliers, creditors, and employees, including communication with RRA for tax declarations.Prepare basic forecasts for operational expenses and manage the corresponding budget.Maintain up-to-date accounting notes and administrative operations manuals, working with the accounting partner and CEO.Address all payment-related inquiries, resolving issues with domestic and international banking partners.Reconcile transfers in our internal database, assisting the CEO in preparing periodic portfolio reports for investors and BNR.Manage office operations, including digital filing systems.Supervise employee benefits programs, including bonuses, meals, English classes, and more.Execute additional administrative tasks as required.
Full-time|On-site|Kigali or Nairobi as first preferences, but flexible to any program country
About One Acre FundFounded in 2006, One Acre Fund empowers 5.5 million smallholder farmers to enhance their agricultural productivity. Operating in nine countries, where two-thirds of Africa's farmers reside, we provide top-tier farm supplies, tree seedlings, accessible credit, modern agronomic training, and an array of agricultural services. This innovative model allows farmers to boost their income and assets by over 35 percent on supported land, while also fostering long-term resilience. Our dedicated team of over 9,000 full-time professionals, hailing from diverse backgrounds, makes this possible. To learn more, please see our Why Work Here blog post.About the RoleWe are seeking a talented Associate with a minimum of 3 years of experience in strategy and operations to join our dynamic team. In this role, you will spearhead a portfolio of projects aimed at fulfilling the organization's strategic objectives, collaborating across various teams, and working closely with One Acre Fund's senior leadership and CEO. You will report directly to the Office of the CEO Manager.ResponsibilitiesLead Strategic ProjectsDesign and execute projects that align with our major priorities across teams and regions. For instance, you may identify and implement technological innovations to assist farmers, or develop new operational models as we expand.Implement Organizational ChangeOversee transformation initiatives to enhance our operational efficiency. This could include rolling out a new performance management framework for staff or creating a system to assess the ROI of new product offerings.Manage Communications and Stakeholder CoordinationArticulate our strategic vision to both internal and external stakeholders, facilitating effective governance and decision-making processes. You will support senior leadership meetings and coordinate staff communication campaigns regarding strategic updates.Support Operational TeamsEngage with various One Acre Fund teams through internal secondments, driving key initiatives. This may involve temporarily managing projects during country expansions or launching new products.Career Growth and DevelopmentWe foster a culture of continuous learning and invest in our team's professional development. You will have weekly check-ins with your manager to discuss your growth and contribute meaningfully to our mission.
Join One Acre Fund as a Senior Associate in Global Procurement to help enhance our supply chain operations and contribute to our mission of improving the lives of smallholder farmers. In this dynamic role, you will collaborate closely with various departments to streamline purchasing processes, negotiate supplier contracts, and manage vendor relationships.We are looking for an innovative problem-solver who is passionate about sustainability and has a keen eye for detail. Your expertise will be key in driving cost-effective procurement strategies while ensuring quality and compliance standards are met.
