Operational Response Specialist at Delivery Hero | Kuala Lumpur

Join Delivery Hero as an Operational Response Specialist, where you will play a critical role in enhancing our operational efficiency and responsiveness. In this dynamic position, you will be responsible for monitoring operations, analyzing data, and implementing improvements to ensure seamless delivery services.

About WPP MediaWPP serves as a trusted growth partner for the world’s premier brands. Through exceptional talent, reliable data, and strategic partnerships—united by our innovative agentic marketing platform, WPP Open—we empower clients to embrace change, seize opportunities, and achieve remarkable growth.As WPP's AI-driven media operating unit, WPP Media combines media, data, and partnerships to provide scalable creative personalization. With the connectivity of WPP Open and the intelligence of Open Intelligence, clients gain insights into the effectiveness of their media investments.For further details, explore wppmedia.com.WPP Media is WPP’s global media collective. In a media-saturated world, we unite top platforms, talented professionals, and strategic partners to unlock endless growth opportunities. For more details, visit wppmedia.com.We value the strength of our culture and people at WPP Media, which enables us to deliver exceptional experiences for our clients and one another. It is essential that you embrace the core values shared by WPP and WPP Media:• Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.• Create an Open Environment by Balancing People and Client Experiences through Cultivating Trust.• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.About the WPP Media Clients Team:The WPP Media Clients team operates within WPP Media Malaysia, catering to local growth-oriented clients who are performance-driven, require agile teams, and demand quick turnaround operations. This team comprises media specialists who engage in a hybrid role throughout the campaign lifecycle, including end-to-end client engagement, strategic planning, and campaign management.About the Role:We are in search of a highly motivated Associate to join the WPP Media Clients Team in Malaysia. As an Associate, you should possess approximately 1-2 years of experience in the media industry, and fresh graduates are also encouraged to apply.You will report to the Associate Director in this role.As the main point of contact for your clients, you will oversee their advertising requirements across all channels, which entails developing and nurturing robust client relationships, understanding their needs, and delivering exceptional service.

About WPP MediaWPP serves as the trusted growth partner for leading global brands. Leveraging exceptional talent, reliable data and insights, and premier partnerships, we empower clients to navigate change, seize opportunities, and achieve transformative growth through our innovative marketing platform, WPP Open.WPP Media stands as WPP's AI-driven media division, seamlessly integrating media, data, and collaborations to deliver creative personalization at scale. Through WPP Open and powered by Open Intelligence, our clients gain clear insights into the effectiveness of their media investments.For more information, visit wppmedia.com.Role: Media Planning ExecutiveAt WPP Media, we value the power of our culture and our people. This ethos drives us to create exceptional experiences for our clients and for one another. In this role, you will be expected to embody the shared core values of WPP and WPP Media.

Role overview NielsenIQ is looking for a Panel Customer Service Associate to join the team in KL Eco City. The role centers on supporting a wide range of customers, with a particular need for strong Mandarin language skills. Recent graduates are encouraged to apply. What you will do Respond to customer inquiries, providing clear and helpful information Communicate with panelists in Mandarin as well as other required languages Support efforts to maintain a high level of customer satisfaction What you will gain Hands-on experience in customer service Opportunities to learn about data analytics while working with a supportive team

We are seeking a passionate and skilled Front End Product Manager to join our dynamic team at Accion Labs in Kuala Lumpur. As a pivotal member of our product development team, you will be responsible for overseeing the design and implementation of engaging user interfaces that enhance our digital products. You will work closely with cross-functional teams to ensure that our products are not only functional but also user-friendly and visually appealing.

Please be advised that we will never ask for payment or bank account information throughout the recruitment process. As our teams expand, we encourage you to be vigilant against fraudulent job postings or recruitment activities that might misuse our company name and information. Please safeguard your personal information during any recruitment interactions. While Monks may reach out to potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).Join the expanding Finance team at Monks as a Junior Collections Analyst. We seek a motivated individual who can effectively prioritize their tasks in alignment with the team's goals. The successful candidate will be responsible for daily, weekly, and monthly activities including AR aging review, collections outreach, cash application, credit management, and reporting on customer collection activities.Your responsibilities will include:Accurate cash application and ad hoc reconciliationCollaborating with Billing and Account Management teams to address disputes, discrepancies, collection efforts, and mitigation of credit risksPromptly responding to client inquiriesProactively managing collections through client outreach and educationMonitoring AR activities daily for non-payments, delayed payments, and other irregularitiesIdentifying and escalating significant collections issues promptlyDriving key Credit & Collections responsibilities and initiatives

About the RoleWe are seeking a motivated Junior Automatic Speech Recognition (ASR) Annotator to join our dynamic team at weride located in Bangsar South, Kuala Lumpur. This role involves contributing to the development, testing, and enhancement of cutting-edge speech-to-text systems that transform spoken language into written text. Our technology powers various applications, including voice assistants and transcription services.This entry-level position is perfect for recent graduates or professionals at the start of their careers who are enthusiastic about artificial intelligence, machine learning, speech technology, and audio data analysis.This is an in-office position with regular office hours from Monday to Friday, 9:00 AM to 6:00 PM.

Company OverviewAt Capco, we are a dynamic consulting firm specializing in transformation, technology, and strategy within the financial services sector. Our focus spans banking, payments, capital markets, wealth and investment management, as well as finance, risk, and compliance. With a strong presence in major financial hubs across the US, Europe, and Asia-Pacific, we are rapidly expanding in Malaysia. Join us to work on impactful projects with some of the world's largest banking and insurance clients, driving significant transformation and change. This is an exciting time to become part of our growth journey in APAC, with numerous opportunities for career advancement, enhanced bonuses, and a chance to influence our future success.Our collaborative and efficient approach enables us to help clients boost revenues, navigate regulatory changes, minimize costs, and strengthen controls. Our expertise lies in banking, capital markets, wealth management, and innovative technology solutions.Role Title: Junior Project ManagerRole OverviewThe Junior Project Manager is responsible for leading the comprehensive delivery of banking projects, ensuring that all objectives are met within the defined scope, timeline, budget, and quality standards. This role collaborates with both business and technology teams to implement application solutions, effectively manage risks, and uphold project governance throughout the project lifecycle, reporting to the PMO.Project DeliveryOversee projects from inception to completion, including planning, implementation, and go-live phases.Manage project scope, timelines, resources, budget, and quality assurance.Coordinate cross-functional teams and third-party vendors to achieve project goals.Ensure effective communication and reporting to stakeholders throughout the project lifecycle.