Senior Hardware Support Specialist

Join Cross Border Talents as an Escalated Hardware Support Specialist for our esteemed client based in Lisbon, Portugal.As a pivotal member of the Office Escalated Support Team, you will be tasked with providing exceptional support to Finnish-speaking customers, field engineers, and business partners dealing with escalated technical issues.Your focus will be…

Cross Border Talents is seeking a dynamic SAP Digital Engagement Manager to join our esteemed client's team in Lisbon, Portugal. Our client, a leading European provider of integrated IT services, infrastructure management, engineering and R&D, and business services, is renowned for its innovative solutions and commitment to fostering collaborative relationships that transcend traditional contractual agreements.Responsibilities:Facilitate the seamless transition from sales to customer onboarding for SAP Enterprise Cloud Services.Lead the onboarding and transition processes for customers integrating with SAP Enterprise Cloud Services.Oversee project delivery, ensuring adherence to defined scope, budget, and project milestones.Assist in de-escalating critical customer situations effectively.Collaborate with Major Incident Management, SAP Enterprise Cloud Services Customer Office teams, and SAP Product Support during critical customer incidents.Participate in customer release and maintenance operations.Provide ongoing technical support to customers throughout their lifecycle within the SAP ecosystem.Implement and support problem management and continuous improvement initiatives.Act as a liaison with various SAP user stakeholders, particularly virtual customer success partners, to ensure optimal customer success.Evaluate account status and determine if a transition to another team is necessary based on account growth or complexity.Streamline onboarding processes for new associates, ensuring compliance with mandatory training documentation.Facilitate continuous knowledge transfer sessions on new topics and refresher trainings.Technical Skills:Expertise in SAP Basis with at least 4 years of experience.Strong understanding and hands-on experience with HANA database.Mandatory experience in SAP Upgrade & Migration (OS/DB).Familiarity with SaaS products (e.g., Ariba, Salesforce, C4S) integration with SAP landscape is a plus.Hands-on experience with major cloud providers (AWS, Azure, GCP) is essential.Requirements:Minimum 4 years of experience with multinational software/IT organizations.Cloud knowledge of 2+ years (e.g., through Solution Management, Consulting, or Delivery Program management).2+ years of SAP Basis S/4HANA knowledge is required.Fluency in German, Dutch, and Greek is mandatory.Benefits:Fully remote position based in Portugal.Standard working hours: Monday to Friday.Competitive salary.Meal allowance provided on a card.Opportunities for career advancement.Parenthood support program.Comprehensive health and life insurance packages.

Are you passionate about social media and enjoy utilizing video content to solve your problems? If so, this is the perfect opportunity for you! Join a global leader in the digital landscape as a Video Content Analyst for one of the world's most beloved video-sharing platforms.This role offers you the chance to dive deep into the realms of social media regulation, online free speech, internal controls, and even EU policy-making. Don’t miss out on this exciting opportunity to kickstart your career while contributing to a dynamic team!Key Responsibilities:Examine user-submitted reports concerning website content.Assess and identify non-compliant content, ensuring timely action is taken.Make informed decisions while adhering to established policies and procedures.Utilize market-specific insights to propose solutions that enhance user support.Handle sensitive content with care, which may include graphic or disturbing material.

Are you enthusiastic about customer support and technology? Do you want to be a part of one of the leading BPO companies in Lisbon? Join us!Our client, a premier global professional services firm, is dedicated to transforming business, operational, and technology models for the digital age.If you're eager to delve into social media governance, online free speech, internal controls, or even EU policy formulation, this is your chance. Apply now and kickstart your career with this dynamic team!Key Responsibilities:Evaluate user reports concerning website content.Analyze and pinpoint content that fails to meet standards and promptly flag it for review.Make sound judgments and assist in resolving inquiries according to established policies and procedures.Leverage market-specific knowledge to identify and propose improvements for user community support.Examine sensitive content, which may include graphic or disturbing material.

The Product Marketing Analyst plays a pivotal role in supporting the Product Marketing division across iCapital’s diverse investment products and innovative technology platforms. This entry-level position provides hands-on experience in crafting messaging, enabling sales, executing product launches, and implementing go-to-market strategies within a regulated financial services landscape.The focus of this role is to maintain and execute essential product marketing deliverables. The analyst collaborates closely with senior product marketers and cross-functional partners to ensure all materials are precise, compliant, and consistently aligned with the brand.Key ResponsibilitiesAssist in the development, maintenance, and updating of product marketing materials such as fact sheets, presentations, fund tiles, FAQs, and product updates, adhering to established messaging and positioning frameworks.Guarantee consistent and accurate usage of approved language across all client-facing and sales enablement materials, ensuring compliance with brand and regulatory standards.Manage version control and organization of approved marketing assets, ensuring teams have continual access to current and ready-to-use materials.Collaborate with Product, Investments, and Performance teams to gather inputs for regular updates and convert them into clear, actionable materials.Facilitate the compliance review and approval process by coordinating submissions, tracking feedback, and managing final approvals and archival processes.Support sales enablement initiatives by preparing pitch decks, product overviews, competitive analyses, and internal training resources.Contribute to product launches and ensure ongoing product readiness by preparing launch communications, user guides, platform overviews, and internal enablement resources.Assist in executing campaigns and communications by coordinating assets, supporting email distributions, and tracking timelines and deliverables.Maintain competitive and market reference materials through the collection, organization, and updating of publicly available product and feature information.Monitor basic adoption, engagement, and campaign performance metrics using existing dashboards and templates, and compile summary reports.Work with international and cross-functional teams to ensure alignment, accuracy, and timely delivery of materials.Assist with audience list preparation, segmentation updates, and distribution logistics.

Are you a fluent German speaker seeking an exciting remote role in Portugal? We are on the lookout for enthusiastic and committed professionals to become part of our international customer support team. This position provides an excellent opportunity to work with a prestigious tech company, delivering exceptional service and innovative solutions—all from the comfort of your own home in mainland Portugal. If you are ready to leverage your language proficiency and problem-solving skills in a vibrant team environment, we would love to hear from you!Key Responsibilities:As a German Customer Support Specialist, your duties will include: Assisting customers with online orders through their entire journey (including delivery management, shipping inquiries, returns, payment transactions, refunds, inbound/outbound calls, and order information reviews). Managing sensitive customer and client data while adhering to PCI and GDPR standards. Engaging with customers, carriers/couriers, financial institutions, fellow support specialists, and various internal departments. Focusing on enhancing customer experiences and upholding the highest standards of customer service. Quickly identifying and analyzing complex issues, escalating them to the appropriate teams when necessary, using resources such as the Knowledge Base. Collaborating effectively with the team to achieve project goals. Candidate Requirements:To qualify for the German Customer Support Specialist role, you should meet the following criteria: Exceptional communication skills and fluency in English (C1 level) both verbally and in writing. Experience working in a confidential information environment is a plus. Ability to perform efficiently and accurately under pressure. Strong attention to detail, recognizing that small aspects can significantly impact outcomes. Demonstrated capability to work independently with minimal supervision. Proactive in utilizing problem-solving skills to provide customer-focused solutions. Experience in a back-office role with a commitment to customer satisfaction. Excellent written and verbal communication skills. Interest in personal and team KPIs, emphasizing solutions rather than limitations. Familiarity with SAP and back-office operations is advantageous; training can be provided. Flexibility to work overtime when the order volume requires it. A strong team player who thrives in a collaborative environment. Benefits:Company-provided equipment.Private health insurance from day one.Opportunities for professional development and training.Dynamic international work environment.

Join Our Team as a Field Data Collection Specialist / Surveyor!At Terry Soot Management Group (TSMG), we excel in collecting vital field data where automation falls short. Founded in 2017, we operate throughout Europe and North America, providing critical support for data-driven decision-making. Our dedicated teams capture images, videos, audio, and detailed scans to ensure comprehensive data collection for various applications.Project Overview:We are embarking on a project aimed at enhancing online mapping applications through the collection of visual and geospatial data. We are seeking enthusiastic individuals to join our team of pedestrians/surveyors across select European countries.Key Responsibilities:As a Field Data Collection Specialist, you will be equipped with a specialized backpack housing a camera. Your primary task will involve traversing designated areas, capturing high-quality footage of your surroundings to facilitate our data collection efforts.Work Schedule:Monday to Friday, with shifts ranging from 6 to 8 hours per day.

Join Us in Revolutionizing the Sleep Industry!Welcome to Emma – The Sleep Company. Launched in 2015, we have rapidly ascended to become the world’s leading direct-to-consumer sleep brand, operating in over 35 countries with more than 25 retail locations throughout Europe. Endorsed by prominent consumer organizations across EMEA, APAC, and the Americas, we are dedicated to crafting exceptional sleep comfort products that inspire our customers to wake up to their best selves every day. At Emma, we foster a vibrant community of intelligent, motivated individuals, all embraced by a strong culture of collaboration, teamwork, and knowledge sharing. We think innovatively, embrace ownership, and are empowered to make a significant impact. Through hands-on experiences, mentorship, and ongoing learning, we propel our personal and professional growth. With team members from over 60 nationalities and offices across various regions, our diverse perspectives enhance our workplace culture. Are you ready to shape the future of sleep with us? Let’s make it a reality!About the Role The Global Performance & Value Manager is tasked with ensuring that Emma maximizes the commercial potential of its product portfolio by integrating product performance metrics, pricing strategies, and competitive insights into actionable intelligence.This newly established role aims to bridge a critical gap identified in our category diagnostics: the need for a structured pricing framework, a robust performance intelligence function, and an organized competitive monitoring system. Currently, our pricing decisions lack oversight, performance tracking is superficial, and competitive intelligence is disjointed. This role is designed to address those challenges.You will establish the analytical foundation for Category Management by supplying the data, frameworks, and strategic insights necessary for informed portfolio decisions, ensuring that our pricing logic is consistent across markets, channels, and the entire product lifecycle.

About Emma – The Sleep Company Emma – The Sleep Company launched in 2015 and has grown into the largest direct-to-consumer (D2C) sleep brand worldwide. The company operates in more than 35 markets and has over 15 retail locations across Europe. Emma’s mission is clear: design sleep comfort products that help customers wake up refreshed and ready for the day. Millions have chosen Emma products, which are recommended by major consumer associations around the globe. Team and Culture The Emma team brings together people from more than 70 nationalities. This international group values ownership, collaboration, and continuous learning. Team members share knowledge openly and work together toward shared goals, combining diverse perspectives to make a real difference. Location This Senior E-commerce Category Manager position is based in Lisbon.

Atlean World is a pioneering HR SaaS consultancy dedicated to fostering multicultural environments as the new standard. We excel in multilingual markets, ensuring that candidates experience a seamless and enjoyable recruitment journey.Your Next Job, Without Boundaries! Join us in Lisbon, Portugal for an exciting opportunity as a Czech Digital Content Review Specialist. Why this Specialist role is ideal for your career growth:Live in the vibrant city of Lisbon and immerse yourself in diverse culturesRepresent a global brand and enhance your professional profileAccelerate your career development with abundant opportunities Your daily responsibilities will include:Receive specialized training on an innovative social media platform that allows users to create and share short videos covering various topics and trends. Your tasks will involve:Reviewing content in alignment with established policiesModerating and escalating any violations of client policiesEnsuring a high standard of quality in each reviewQualificationsTo thrive in this position, you should possess:Fluency in Czech, with a good command of EnglishA keen interest in the latest technology trendsCustomer service experience is a plusExcellent communication skillsEmpathy and understanding for users’ needs BenefitsAs part of our team, you can look forward to:An exciting life in LisbonRapid career progression with a renewable 12-month contractAttractive perks including meal vouchers and two additional salariesComprehensive health insurance after 6 months of service Relocation Package includes:Covered flight expensesAirport pick-up and settling-in assistanceAccommodation provided in shared apartmentsComplimentary Portuguese language classesAccess to free sports activities Engage in exciting events such as football tournaments, beach barbecues, surf lessons, and cultural activities!Make it your Next Job Without Boundaries! :::::::::::::::::::::::::::::::::::::::::::::::: Discover more about Atlean WorldYour recruitment partner throughout this journey!Guiding Your Odyssey with Atlean World: Personal Touchpoint:As soon as you click

Role overview Flix is looking for a Paid Social Media Manager based in Lisbon. The main focus of this position is to design and manage paid social media campaigns that help expand brand awareness and engage with customers. This role suits someone who understands the principles of social media marketing and likes to experiment with creative approaches to reach different audiences. What you will do Develop and manage paid social media campaigns across relevant platforms Work to increase brand visibility and connect with target customer groups Apply creative strategies to reach and engage audiences Requirements Experience with social media marketing Interest in finding new ways to connect with audiences online Based in Lisbon

Are you enthusiastic about customer support and emerging technologies? Do you want to be part of one of Lisbon's leading BPO companies?Our client stands as a global leader in professional services, dedicated to transforming business operations and technology models for the digital age.Are you eager to explore the realms of social media regulation, online free speech, internal controls, or even delve into EU policymaking? Join us now and kickstart your career with this dynamic team.Key Responsibilities: Examine user reports concerning website content. Evaluate and identify non-compliant content, ensuring timely flagging for necessary action. Make informed decisions and assist in resolving inquiries in accordance with established policies and procedures. Leverage market-specific knowledge and insights to propose solutions that enhance user community support. Review sensitive content, which may include graphic or distressing subject matter.

About Ukio Ukio is changing how people find and enjoy living spaces. With headquarters in Spain and a footprint in cities like Madrid, Lisbon, Berlin, Paris, and Milan, Ukio offers fully furnished apartments for flexible stays starting at one month. The company’s mission: make it possible for people to live where they want, without traditional housing hassles. Backed by major venture capital firms and recently completing a €27 million Series A, Ukio is expanding across Western Europe and growing its team in 2025. Role Overview: Junior Real Estate Agent (Lisbon) This role focuses on supporting Ukio’s growth in Lisbon by working directly with buyers, sellers, and partners. Junior Real Estate Agents help evaluate properties, facilitate transactions, and contribute to the company’s expanding portfolio. What You Will Do Assess and analyze real estate assets in the Lisbon market. Communicate with potential buyers and sellers about property deals. Support and facilitate property transactions between interested parties. Develop strategies to grow Ukio’s property portfolio and match assets with clients. Work alongside internal teams and external partners to maximize value from intermediary deals. What We Look For Previous experience in sales roles. Strong motivation and interest in real estate, leasing, or brokerage. Good understanding of the Lisbon real estate market. Excellent negotiation, communication, and interpersonal abilities. Ability to manage multiple tasks and stay focused on results. Fluency in Portuguese and English. Comfort working in a fast-changing environment and an entrepreneurial mindset. Our Culture Diversity, compassion, and integrity shape daily life at Ukio. The team values innovation, ownership, and collaboration. People from many backgrounds, food lovers, adventurers, art fans, bring energy to the group. Regular events and a supportive atmosphere make work both productive and enjoyable.

Role Overview Natixis in Portugal is hiring a Junior Digital Campaign Officer in Lisbon. This entry-level role supports the planning and execution of digital marketing campaigns. Fluency in French is required. What You Will Do Assist with the rollout of digital marketing campaigns across various channels Work closely with team members to ensure campaigns meet project goals Support daily campaign operations in an international setting Who We’re Looking For French language fluency Interest in digital marketing Ready to start a career in a diverse, collaborative team

Role Overview Natixis in Portugal is looking for an SQL Developer who speaks French to join the BPCE-SI team. This role focuses on data management and analysis within a collaborative environment. Main Responsibilities Develop and optimize SQL queries for ongoing and new projects Maintain and support database systems Work with teams across functions to deliver effective data solutions Requirements Fluency in French Experience with SQL development and database maintenance Strong problem-solving skills and an interest in data-driven work This position is based in Portugal.

Freedom24 is the investment platform of the international financial company Freedom Holding Corp. (NASDAQ: FRHC), catering to over 400,000 clients across the globe in the investment brokerage sector. Our clients enjoy access to an extensive array of over one million investment products, including bonds, stocks, funds, and options.As we experience dynamic growth and aim to establish a stronger foothold in Europe, our current priority is the Portuguese market. To bolster our Lisbon team, we are on the lookout for a dedicated Relationship Manager who will be instrumental in nurturing long-lasting client relationships and actively driving our business development efforts in the region.

Join the Kaizen Gaming FamilyAt Kaizen Gaming, the driving force behind Betano, we stand as one of the largest GameTech companies globally, operating across 19 dynamic markets. Our mission is to harness innovative technology to deliver unparalleled experiences to millions of customers who rely on us for their entertainment.We proudly represent a diverse workforce of over 2,700 Kaizeners from more than 40 nationalities across three continents.As a member of our #oneteam, you’ll be part of a workplace recognized as one of the Best Workplaces in Europe and certified as a Great Place to Work across all our offices. Here, every day brings new opportunities and challenges. Are you ready to Press Play on your potential?About the RoleAs the Data Science Team Lead within our AI product team, you will spearhead the development and delivery of impactful AI solutions. Your role will be central to our AI initiatives, involving data analysis, the creation of machine learning models, and close collaboration with our tech team to develop successful AI products that drive business success.The ideal candidate will possess a robust understanding of machine learning algorithms, a strong track record of deploying ML/AI applications in live environments, and previous experience in managing and guiding AI teams.Key Responsibilities:Lead a team of 5 to 7 talented data scientists and machine learning engineers.Translate product specifications into machine learning challenges and identify key areas where AI can maximize business impact.Conduct data analysis to uncover significant patterns and generate actionable insights.Perform exploratory data analysis (EDA) and feature engineering to enhance the modeling process.Establish best practices in model selection, parameter tuning, and optimization.Execute comparative experiments for model training.Evaluate different solutions by analyzing ML metrics.Oversee the complete lifecycle of AI features—from data collection through model design to implementation and optimization in production.Mentor junior team members and guide the team through complex projects.

This role represents a pivotal operational position with comprehensive oversight of Direct (Evergreen) funds and their sponsors. You will collaborate extensively with third-party administrators to ensure all aspects of fund accounting and investor reporting are executed flawlessly. This includes managing capital activity, financial statements, audits, and tax deliverables while upholding standards of accuracy, timeliness, and compliance. Operating within the dynamic UCI PT2 structures, you will support product enhancements, such as hedged share classes, and will thrive in an entrepreneurial environment that values innovation.

Are you ready to lead and innovate in the sleep industry?At Emma – The Sleep Company, we are on a mission to revolutionize sleep. Established in 2015, we have rapidly grown to become the world's largest direct-to-consumer sleep brand, with a presence in over 35 countries and more than 25 stores across Europe. Endorsed by leading consumer associations in EMEA, APAC, and the Americas, our products are designed to enhance sleep comfort and empower our customers to wake up refreshed and ready to succeed each day. Our team at Emma is a vibrant community of intelligent and motivated individuals, committed to a culture of collaboration, teamwork, and knowledge sharing. We encourage bold thinking, take ownership of our roles, and are driven to make a significant impact. Through hands-on experience, mentorship, and ongoing learning opportunities, we foster personal and professional growth. With colleagues from over 60 nationalities, our diverse perspectives enrich our workplace culture. Are you ready to help us shape the future of sleep? Let’s make it happen!About the Role: We are seeking a dynamic Team Lead for Accounts Receivable in the B2B sector to join our Finance department. In this pivotal role, you will take complete ownership of Accounts Receivable across all our regions – EMEA, Americas, and APAC. You will not only lead a talented team of AR accountants but also champion continuous improvement initiatives and ensure adherence to accounting best practices.Reporting directly to our Head of Global Accounting, you will collaborate with internal stakeholders across Operations, Finance, Technology, and Engineering to establish a world-class accounting framework that supports our Offline (B2B) business model.

Are you ready to lead, innovate, and transform the sleep industry?Welcome to Emma – The Sleep Company. Established in 2015, we have rapidly ascended to become the largest direct-to-consumer sleep brand globally, operating in over 35 countries and boasting more than 25 stores across Europe. Renowned by top consumer associations in EMEA, APAC, and the Americas, we pride ourselves on creating superior sleep comfort products that help our customers rise refreshed and ready to conquer their day. At Emma, our community is comprised of intelligent, motivated individuals, bound together by a culture steeped in collaboration, teamwork, and the sharing of knowledge. We think expansively, take ownership of our responsibilities, and are empowered to make a significant impact. Through practical experience, mentorship, and ongoing development, we are committed to our personal and professional growth. With team members from over 60 nationalities and offices in multiple regions, our diverse viewpoints enrich our workplace culture. Are you prepared to redefine the future of sleep with us? Let's make it happen!About The Role: We are seeking a seasoned Senior Accounting Outsourcing Manager to join our dynamic Finance department. You will take full ownership of sourcing, onboarding, and managing outsourced accounting operations across all our regions - EMEA, Americas, and APAC.In this pivotal role, you will be responsible for overseeing external accounting partners, ensuring exceptional service delivery, regulatory compliance, and strong performance in alignment with agreed KPIs and SLAs. You will also lead continuous improvement initiatives to enhance partner performance and our overall partnership.