About the job
Join our dynamic team as a Lead Integration Engineer, where you will play a pivotal role in the design and execution of cutting-edge Citrix and VDI infrastructure projects. Your responsibilities will include:
- Leading the design and implementation of Citrix and VDI infrastructure initiatives
- Providing expert advice on selecting the appropriate virtualization technologies tailored to user needs
- Configuring and fine-tuning Citrix and VDI environments for optimal performance
- Delivering third-level support including troubleshooting, incident management, and change management
- Planning and executing maintenance and upgrades, including security patching and system enhancements
- Streamlining operational processes for increased efficiency
- Creating and maintaining comprehensive operational and technical documentation
- Facilitating knowledge transfer to first and second-level support teams
- Ensuring adherence to security protocols and audit guidelines
- Developing, testing, and maintaining service recovery plans and procedures.
