Account Manager - Client Services

About WPP MediaWPP serves as the trusted growth partner for many of the world's leading brands. We leverage exceptional talent, reliable data, and strategic partnerships—driven by our innovative marketing platform, WPP Open—to assist clients in navigating change, seizing opportunities, and achieving transformational growth.WPP Media, WPP's AI-driven media un…

Ten Group is a global leader in lifestyle management and concierge services. The company blends technology and expertise to deliver memorable experiences for clients around the world. The London office offers a hybrid work model. The Client Account Manager position centers on managing established corporate accounts, primarily in the financial services sector. This role acts as the main point of contact for assigned clients, ensuring daily interactions run smoothly, contracts are fulfilled, and opportunities for commercial growth are identified. Building strong, lasting relationships with stakeholders is a key part of the job. What you will do Act as the primary contact for assigned corporate clients, building trust and long-term relationships with key stakeholders. Develop a deep understanding of each client’s objectives, commercial priorities, and operational context. Lead regular meetings and business reviews, presenting performance insights and actionable recommendations. Ensure that Ten Group consistently meets or exceeds all contractual service commitments. Work toward contract budgets and spot opportunities to grow revenue and profitability within existing accounts. Support upsell efforts through new services, pilot programs, engagement strategies, and marketing campaigns. Use data and insights to inform commercial conversations and influence client decisions. Collaborate with Service Delivery and internal teams to maintain high standards in service delivery. Monitor account performance, addressing issues proactively and professionally. Coordinate client-specific marketing and engagement initiatives, such as mailers and promotional activities. Who this role suits Individuals with strong relationship-building skills and a commercial mindset. Those comfortable working with data and insights to guide discussions and decisions. Professionals seeking to grow into a senior account management position over time. This client-facing position offers the chance to work with leading corporate clients and play a key role in their ongoing success with Ten Group.

Role overview AlphaSense seeks an Account Manager in Financial Services to join the London team. The focus of this role is to support a portfolio of financial clients, build long-term partnerships, and help clients achieve their business goals using AlphaSense’s search and insights platform. What you will do Manage and expand relationships with financial services clients Identify client needs and align them with the capabilities of the AlphaSense platform Guide clients in using the platform to inform their decision-making Work to deliver positive business outcomes for both clients and AlphaSense Requirements Background in managing client accounts within financial services Strong communication skills and ability to build relationships Comfort working in a results-oriented environment Interest in supporting client success through technology and insights Location This role is based in London, Greater London, England, United Kingdom.

Join our dynamic team as a Bilingual Client Account Manager. Our client, a leading specialist in translation services located in central London, collaborates with prestigious international clients across various industry sectors.KEY RESPONSIBILITIESAs a French-speaking Account Manager, you will be instrumental in maintaining and expanding a portfolio of esteemed clients. Your key duties will include:Expanding and nurturing existing client relationships within the legal and financial sectors through proactive communication, meetings, and networking events.Overseeing account management, analyzing quote requests, crafting compelling sales proposals, and successfully closing deals.Delivering exceptional customer support and managing client expectations while collaborating closely with the production team.Meeting performance KPIs, updating the CRM system, and reporting progress to your manager.CANDIDATE REQUIREMENTSFluency in English is a must. Proficiency in French is highly beneficial but not mandatory.A minimum of a university degree is preferred.A solid and successful background in business development or account management.Exceptional interpersonal and negotiation capabilities.Strong analytical skills and problem-solving abilities.A proactive, enthusiastic, and well-organized individual.Excellent communication and presentation skills, with a knack for fostering client relationships.SALARY & BENEFITS: Base salary between £30,000 and £35,000, with potential commissions exceeding £10,000.LANGUAGESFluency in both French and English is required.TO APPLY FOR THIS POSITION, PLEASE EMAIL YOUR CV DIRECTLY TO US.

About AND Digital AND Digital is a technology company focused on transforming digital delivery and closing the digital skills gap. Since 2014, we have helped organizations create outstanding digital products and build strong digital teams. Our regional teams, known as 'Clubs,' work closely with clients to provide dedicated support and foster lasting partnerships. With over 1,300 people across Clubs in the UK and Europe, AND Digital continues to grow organically. We have plans to expand globally and remain committed to building legacies for our clients through collaboration and expertise. Role Overview: Client Service Director The Client Service Director leads the relationship between AND Digital’s Clubs and client organizations. This role manages ongoing engagements, drives account growth, and builds long-term partnerships. The position calls for an experienced account manager who combines strong relationship skills with commercial insight to grow client revenue. Main Responsibilities Client Relationship Management: Manage a varied client portfolio, developing trusted relationships with key stakeholders to strengthen AND Digital’s impact. Account Growth: Create and execute strategic account plans that deliver value for clients and support AND Digital’s growth. Identify and pursue new business opportunities. Client Assurance: Oversee daily client communications, onboarding, and team rotations to ensure smooth operations and clear information flow. People Leadership: Communicate AND Digital’s mission and goals, connecting our services to client needs. Commercial Management: Maintain commercially successful accounts with minimal supervision. Use commercial expertise to prevent revenue loss, contribute to Statements of Work (SOWs), and understand contract terms and risks. Team Building: Assemble and manage a team tailored to each client’s needs and staff skills. Participate in internal and client scheduling meetings to keep plans current. Issue Resolution: Serve as a trusted escalation point for clients and delivery teams, resolving issues proactively to support successful outcomes. What Sets AND Digital Apart Our culture is shaped by three core values: wonder, share, and delight. Collaboration and continuous learning are at the heart of our workplace. AND Digital offers an environment where people grow and make a real difference for clients and colleagues alike.

About the RoleJoin our newly established Property Management Accounts team at our London headquarters, designed to support our key clients and diverse portfolios in the vibrant London market. Collaborating closely with our dedicated Property Management function, this team will play a crucial role in delivering high-quality accounting solutions.We are seeking an experienced Senior Client Accountant to lead the Client Accounting Team while fostering positive relationships with both clients and internal stakeholders. Your expertise will ensure that all services are executed within KPIs for a varied property portfolio, encompassing commercial, industrial, and retail properties.This position necessitates consistent, direct communication with the accounts team, property managers, tenants, and clients to guarantee the production of accurate and timely financial records.As a Senior Client Accountant, you will partner closely with the accounts team assigned to your clients, as well as the Property Management teams, to provide an exemplary service to our clientele.Key Responsibilities:Prepare and review monthly and quarterly client reports, including VAT and IPD reporting.Ensure compliance with all client KPIs and adherence to company procedures.Oversee departmental controls to meet both client and internal KPIs.Supervise the work of Client Accountants, Assistant Client Accountants, and Accounts Administrators.Provide training and mentorship to team members.Manage client relationships, lead projects, and promote client initiatives.Resolve client and tenant queries effectively.Perform any other tasks that facilitate the smooth operation of the accounting department.Success Factors:Building and nurturing strong professional relationships with clients, tenants, and colleagues in the accounting teams and broader organization is essential for success in this role. Your initiative will be highly valued.This position requires managing an accounting team responsible for delivering client accounting services. You will serve as an escalation point for your team, internal Property Management Teams, and clients.In this role, you will lead and manage Client Accountants, Assistant Client Accountants, and Accounts Administrators, ensuring all tasks are completed timely and in line with internal and client KPIs for a superior service experience.To thrive in this position, you must demonstrate meticulous attention to detail, strong organizational skills, effective prioritization, excellent communication skills, and a collaborative spirit, along with a genuine desire to learn and grow in your role.

Outreach seeks a Senior Client Account Executive in London to drive growth and strengthen client relationships across the EMEA region. The role centers on expanding revenue streams and building lasting partnerships with clients throughout EMEA. Key Responsibilities Create and implement strategic account plans tailored for the EMEA market Collaborate with teams across Outreach to address client needs Apply data and insights to boost client satisfaction and retention Requirements Background in sales and familiarity with the EMEA market Experience working with cross-functional teams Skill in using data to guide decisions and strategies This role is based in London.

Note: This is a talent pool position, not an active vacancy. If you're interested in future Client Services opportunities at DEPT®, please submit your application, and we will reach out once a suitable role becomes available.This position is within our Personalised Creative team, where we craft emotionally engaging, conversion-driven ideas, products, and campaigns efficiently. Our expertise lies in delivering hyper-personalised digital communications that transform perceptions, influence behaviors, and enhance market share for prestigious clients including eBay, Ancestry, Walmart, and many others!ROLE OVERVIEW:At DEPT®, we continuously seek fresh talent. Whether you're starting your journey in client services or are an experienced Account Manager with leadership capabilities, we are eager to connect with you.As a member of the Client Services team, your role will involve fostering robust relationships with clients and overseeing the execution of diverse integrated campaigns. You will manage client briefs, strategize, delegate, and evaluate creative content while coordinating the overall agency workload alongside your team.You will collaborate closely with Designers, Copywriters, Developers, and various agency departments to guarantee the successful execution of campaigns.KEY RESPONSIBILITIES:Draft, manage, and review client briefs.Ensure adherence to client deadlines across multiple campaigns while coordinating with the Account Director regarding team capacity.Communicate with clients to clarify inquiries, manage expectations, and proactively provide status updates and recommendations.Effectively convey client feedback to designers and copywriters.Prioritize team workloads and escalate issues as necessary.Develop a comprehensive understanding of clients’ businesses, strategies, objectives, and challenges, and advise on optimal communication solutions to become a trusted advisor.Foster excellent relationships with key clients through regular meetings, video calls, planning sessions, and evaluation reviews.Ensure that success criteria are met and projects are completed on time and within budget.Collaborate with the team to determine and test creatives across client-owned channels.

Role Overview Pure Storage is shaping the future of data storage technology. The company is seeking a Client Solutions Director for Strategic Accounts in Financial Services, based in London. This leader will set the technical direction for major financial services accounts in the UK and guide a team of systems engineers. The position plays a central role in pre-sales strategy, team management, and building relationships with executive stakeholders. What You Will Do Technical Leadership: Define and execute the technical vision for assigned accounts, making sure it supports Pure Storage's business goals. Team Development: Build and maintain a high-performing pre-sales team, focusing on both achieving sales targets and supporting individual growth. Operational Excellence: Use data to improve operational results, adjust sales strategies, and contribute to closing new business. Cross-Functional Collaboration: Work closely with other teams so that technical plans align with product development and customer needs. Change Management: Lead technical projects and manage the rollout of strategies that respond to shifts in the market. Location London, United Kingdom

Join our dynamic team at enero as an Account Manager. In this role, you will be the primary point of contact for our clients, ensuring their needs are met with excellent service and strategic insights. You will collaborate closely with various teams to deliver outstanding results and foster long-lasting relationships with clients.

Laundryheap is an esteemed and award-winning startup revolutionizing the laundry and dry cleaning industry. We offer an unparalleled service where we collect, clean, and deliver items back to customers within as little as 24 hours, establishing ourselves as one of the fastest providers in the market.With our headquarters in the UK, we operate in over 14 international markets and are swiftly expanding throughout Europe, Asia, and North America.The RoleAs a Commercial Account Manager at Laundryheap, you will be responsible for managing a portfolio of B2B clients across the UK. Your primary goal is to ensure client satisfaction, foster long-term relationships, and contribute to their business growth with our services. You will also assist in onboarding new clients and identifying opportunities for service expansion.Collaboration with teams such as Operations, Partnerships, and Commercial will be essential to guarantee a seamless and dependable service for our clients. This role is ideal for someone who thrives in a fast-paced environment, enjoys working independently, and is skilled at building enduring client relationships.Key ResponsibilitiesAccount Management & Retention: Oversee a portfolio of three large key accounts in the retail sector. Serve as the primary point of contact for client inquiries, issues, and regular business communications. Conduct regular check-ins and quarterly reviews to assess client needs and performance. Identify potential risks of client attrition and implement retention strategies. Manage contract renewals, pricing updates, and service agreements.Revenue Growth & Upsell: Seek opportunities to expand each account through additional services or increased usage. Collaborate with the Business Development team for a smooth transition of new clients. Develop straightforward growth plans for key accounts with specific targets. Monitor account performance and highlight any risks or opportunities.Client Onboarding & Enablement: Assist new clients during the onboarding process to ensure a smooth start. Educate clients on effectively utilizing the platform and services. Work with Operations and Logistics to align schedules and service delivery.Reporting & CRM: Maintain accurate client information and updates in the CRM system. Provide regular updates on account performance to the Commercial Director. Aid in forecasting by tracking expected revenue and volumes.

Join TransPerfect as an Account ManagerAs the world's premier provider of language services and technology solutions, TransPerfect collaborates with industry giants, including Fortune 500 companies, to offer unparalleled translation, localization, and business solutions across various sectors. We are seeking a dynamic Account Manager to cultivate new business relationships while providing essential support to our existing B2B clients.Key Responsibilities:Gain a comprehensive understanding of TransPerfect's services, their advantages, and competitive edge.Identify potential customers and organizations to direct sales initiatives.Establish new client relationships through cold calling, online outreach, and participation in trade shows.Collaborate with Sales Management to identify, qualify, develop, and close sales opportunities.Promote and inform clients about TransPerfect's services.Provide customer support and manage client expectations in conjunction with the Production Management Team.Oversee and address pricing and contractual matters by understanding company protocols.Actively learn about each client's industry, business challenges, and corporate culture to identify new business prospects and deliver superior service.Engage in special projects or additional duties as required.By applying, you acknowledge that you have read and accept TransPerfect's Privacy Policy.

Are you passionate about your work and eager to make a significant impact in the world of live entertainment? Join us in shaping unforgettable experiences that bring people together to celebrate and engage with events!If you thrive in a dynamic environment that challenges the norm and embraces innovation, you might be the right fit for our team.webook.com stands at the forefront of event ticketing and experience solutions, recognized for our pioneering spirit and capacity for growth. With over 2 billion SAR in ticket sales, we are on an exciting journey to expand our global presence.Role OverviewWe are looking for a dedicated and client-oriented Client Account Manager (Music/Theatre/Visitor Attractions) to cultivate and enhance partnerships within the live entertainment and cultural sectors. This role is essential in delivering premium ticketing solutions, driving operational excellence, and fostering business growth through strategic account management.Key Responsibilities:Develop a comprehensive understanding of the webook.com platform and product offerings to deliver insights and support to clients.Manage and optimize the event and ticket inventory on the webook.com platform.Design and implement training programs and resources for clients.Foster strong relationships with clients to understand their unique needs and provide outstanding support and training.Drive business growth by monitoring ticket sales across all channels and identifying opportunities for enhancement.Deliver exceptional client support, ensuring effective communication and facilitating problem resolution in collaboration with IT, engineering, and other teams.Oversee processes for season ticket renewals and match-day on-sales, ensuring accuracy and presence during on-sales events as necessary.RequirementsBachelor’s degree in Business, Marketing, Arts Management, or a related field.Minimum of 3 years of experience in account management within the live entertainment, theatre, or cultural attractions.Exceptional communication, presentation, and interpersonal skills.Strong problem-solving capabilities with a client-focused mindset.Experience with ticketing systems and CRM platforms.Ability to effectively manage multiple projects and deadlines.Right to work in the UK is required.

About TransPerfectTransPerfect stands as the premier global provider of language services and technology solutions. With a robust network of over 100 offices worldwide, we collaborate with industry leaders—including Fortune 500 companies—to offer translation, localization, and business solutions across a wide array of sectors.The Account Manager plays a pivotal role in fostering new business relationships and serves as the primary point of support for our existing B2B clients.Key Responsibilities:Cultivate a deep understanding of TransPerfect’s offerings, advantages, and competitive edge.Identify and target prospective customers and organizations for sales initiatives.Establish new client relationships through cold calling, online research, and participation in trade shows.Collaborate with Sales Management to identify, qualify, develop, and secure sales opportunities.Promote and educate clients about the full range of TransPerfect’s services.Provide exceptional customer support while managing client expectations in partnership with the Production Management Team.Oversee and resolve pricing and contractual matters through a thorough understanding of company procedures.Engage actively in learning about each client’s industry, business needs, and corporate culture to identify new opportunities and deliver superior service.Undertake additional special projects or responsibilities as required.By applying, candidates confirm they have read and accepted TransPerfect's Privacy Policy.

Join PubMatic, where we are revolutionizing the digital advertising landscape by empowering brands and agencies to thrive in an open, addressable ecosystem.We are in search of a dedicated Client Services Partner to become a key member of our Advertiser Solutions team in London. In this pivotal role, you will actively engage in executing programmatic deals, collaborating at the crossroads of data, technology, and trading expertise. Your partnership with agencies and brands will be essential in optimizing campaigns, driving growth, and translating performance insights into tangible results across the PubMatic platform.

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable results. From streamlined work management to innovative, scalable solutions, we have consistently prioritized flow. Our mission is to create tools that enable teams to automate tedious tasks, derive valuable insights, and work more intelligently. More than just tools, we foster an environment that encourages bold thinking, decisive action, and the pursuit of meaningful work. When challenges are met with purpose and passion, that’s where the real magic happens, and it’s what drives us every day.We are currently seeking a seasoned Director of Client Services to join our Professional Services Sales team.In this role, you will be tasked with achieving professional services bookings targets by promoting Smartsheet’s diverse range of Professional Services offerings. Your efforts will significantly enhance customer adoption of the Smartsheet platform across various intelligent work management solutions. You will serve as a sales overlay for two Enterprise Sales teams covering approximately 10-15 territories across the EMEA region. This position involves managing the complete sales process for services-only opportunities and working closely with Account Executives on combined software licensing and services sales opportunities.This role reports to the Director of Professional Services Sales and Customer Outcomes in the EMEA region.Your Responsibilities Will Include:Gaining a deep understanding of Smartsheet's evolving suite of professional services and how they align with various solutions and customer maturity levels.Developing services-specific territory plans that outline priority accounts, key opportunities, and stakeholder relationship maps, integrating them into Account Executives' overall strategies.Accurately forecasting monthly and quarterly professional services bookings for your assigned territories.Maintaining pipeline integrity in Salesforce and Clari, ensuring all necessary fields and notes are current.Generating new business and expanding existing service pipelines through customized outbound initiatives.Overseeing a seamless technical scoping process, collaborating with Solutions Engineers, Solutions Architects, and Solutions Consultants.Leading the presentation of solutions proposals, effectively communicating compelling value at all levels of the customer organization, from individual contributors to executives.Negotiating pricing and terms for custom Statements of Work (SOWs) and packaged services.

Legal & General seeks a Client Onboarding Manager based in London. This position centers on guiding new clients through each step of the onboarding journey, ensuring they have the support needed to begin using Legal & General’s services effectively. Role overview The Client Onboarding Manager plays a key part in welcoming new clients and helping them transition smoothly into the company’s processes. The goal is to make sure clients understand how to use available services and feel confident from the start. What you will do Support clients as they move through onboarding Help clients get started with Legal & General’s services Work to ensure a smooth and positive introduction for each new client

Role Overview FloQast is hiring an Enterprise Accounting Success Manager in London. This role centers on supporting enterprise clients as they use FloQast’s accounting software. The position focuses on helping organizations improve their accounting workflows and reach their business goals with FloQast’s solutions. What You Will Do Act as a trusted advisor for enterprise clients, building strong relationships and understanding their accounting needs. Work directly with clients to identify business challenges and recommend tailored solutions using FloQast’s platform. Provide ongoing, proactive support to help clients get the most out of their investment in FloQast. Develop strategic plans with clients to drive adoption and deliver measurable results.

Join IQEQ as a Client Accountant in our Funds division, specializing in Real Estate. In this role, you will play a pivotal part in ensuring the financial accuracy and integrity of our clients’ accounts. You will work closely with our clients, providing them with exceptional service and support in managing their financial reporting needs.

About Pogust Goodhead Pogust Goodhead is a London-based law firm known for its work in group litigation and class actions. The firm represents individuals, communities, and businesses affected by corporate wrongdoing, focusing on access to justice and collective redress. Notable cases include the Volkswagen NOx emissions group litigation, which secured a significant settlement for UK motorists impacted by the Dieselgate scandal. The team continues to handle additional emissions claims and represents hundreds of thousands of claimants in the Fundão Dam disaster case against BHP, one of the largest environmental claims before the English courts. Pogust Goodhead has received multiple industry awards, including recognition from The Lawyer Awards and the British Legal Awards, for its work and approach to claimant-side litigation. The firm’s mission is to level the playing field for individuals facing powerful corporations where harm has occurred. Role Overview: Client Service Agent The team is seeking a Client Service Agent to join the London office on a permanent basis. This role is central to delivering strong client care across the firm’s litigation portfolio. As a Client Service Agent, expect to be a main point of contact for clients, guiding them through their claims by providing timely support, answering questions, gathering information, and keeping client files up to date in the Case Management System. This is a client-facing position suited for someone organized, proactive, and comfortable engaging with a high volume of clients through multiple channels. The role is based in the City of London and offers opportunities for professional development. Key Responsibilities Serve as the first point of contact for clients via email and inbound calls Deliver clear, professional, and empathetic support on client claims Respond promptly and accurately to client inquiries Collect and verify client information and documents Maintain accurate, up-to-date records in the Case Management System Work with colleagues to meet team KPIs, service standards, and operational targets Promote continuous improvement and high standards in client service Take a positive, solutions-focused approach to change and process improvement Support with other duties as needed