Analyst / Associate, Infrastructure Private Equity & Responsible Investment

StepStone Group is a leading global private markets investment firm, offering customized investment solutions, advisory services, and impactful data-driven insights to investors worldwide. Utilizing our robust platform and unmatched sector intelligence, we empower our clients to uncover strategic advantages and make informed investment decisions.Position Ove…

Join Wise as a Senior Data Science Manager focused on enhancing our Customer Support operations. In this pivotal role, you will lead a talented team of data scientists, driving data-driven strategies to optimize customer experiences and improve support efficiency. You will collaborate closely with cross-functional teams to analyze customer data, identify trends, and provide actionable insights that influence product development and support initiatives.

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to provide exceptional concierge customer experiences.Our cutting-edge technology empowers renowned enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and enriching interactions across various channels, including voice, chat, email, and SMS.We envision a future where customer interactions transcend traditional support tickets and hold music, evolving into quicker resolutions, engaging conversations, and enduring relationships. Our vision is supported by distinguished investors like a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.As an in-office company, we are motivated by a collective commitment to excellence and agility. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — define our collaborative work culture.About the TeamThe Agent Success team at Decagon is pivotal in optimizing the customer experience with our product. Collaborating with a talented and dedicated team of Agent Success Managers (ASMs), you will develop best practices, assist customers through significant implementations, and infuse customer insights into our product strategy. Together, we define how to deliver value to our enterprise clients as the company continues to grow.About the RoleAs a vital member of the Agent Success team, your role will involve partnering closely with clients to guide them through deployments, support user adoption, and ensure they have the necessary tools and insights to achieve impactful results. You will collaborate across functions with Product and Engineering to identify customer needs, troubleshoot issues, and enhance our technology's performance in real-world contexts. This position combines relationship management with practical execution, making it perfect for someone who thrives in a dynamic environment and desires to make a tangible impact in a rapidly expanding company.

About UsAt Sierra, we are pioneering an innovative platform that empowers businesses to enhance customer experiences through AI technology. With our headquarters in San Francisco, we are expanding our presence globally with offices in Atlanta, New York, London, France, Singapore, and Japan.Our culture is built on core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and define our commitment to excellence.Founded by industry leaders Bret Taylor and Clay Bavor, our team is driven by their vast experience from companies like Google and Facebook, where they have spearheaded transformative projects and innovations.Your RoleAs a pivotal member of the Agent Strategist team, you will collaborate closely with our Agent Product Managers and Engineers to design, develop, and implement AI agents capable of managing thousands of customer interactions daily.Your expertise in product strategy, conversational design, and customer insights will be essential in bringing these high-quality AI agents to fruition.Serve as a trusted consultant for our clients, guiding them in their AI initiatives.Design, build, and refine conversational AI agents, gaining firsthand experience in their development and enhancement.Oversee the execution and completion of multiple high-impact agent development projects.Facilitate collaboration among technical and non-technical stakeholders throughout the entire agent development lifecycle.Foster clear communication and strong relationships among all stakeholders.Provide data-driven insights that inform decisions for both clients and internal teams.Your QualificationsExceptional Communication Skills: Proficient in verbal and written communication in both English and French.Experience in AI and Product Development: Proven track record in AI technologies, product management, or agent development.Strategic Thinking: Ability to analyze complex problems and develop effective solutions.Collaborative Team Player: Excellent interpersonal skills and a knack for working with diverse teams.Data-Driven Decision Making: Strong analytical skills with the ability to leverage data for strategic insights.

Role overview Sixt SE seeks a Check-In Agent for Gatwick Airport in London. This position focuses on assisting travelers during the check-in process and helping create a smooth start to their journey. What you will do Oversee the check-in process for customers as they arrive at the airport Answer questions and address customer concerns as they come up Provide friendly and efficient service to support a positive travel experience Requirements Clear communication skills and a friendly approach with people Ability to manage multiple tasks and stay organized Comfort working in a busy airport environment

About SierraAt Sierra, we are pioneering a transformative platform that empowers businesses to create exceptional, human-centric customer experiences using cutting-edge AI technology. While our headquarters is in San Francisco, our influence is expanding globally with offices in Atlanta, New York, London, France, Singapore, and Japan.Our company culture is deeply rooted in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and define who we are, ensuring we deliver the best in everything we undertake.Our founders, Bret Taylor and Clay Bavor, have unparalleled expertise in the tech industry. Bret has held pivotal roles as co-CEO of Salesforce and CTO of Facebook, while Clay has spent nearly two decades at Google, leading major innovations such as Google Lens and AR/VR initiatives. Their leadership is instrumental in our mission and vision.Your RoleLead the Development of AI Agents: In your role as the Product Manager for Agent Development, you will collaborate closely with engineers and clients to design and launch AI agents capable of managing thousands of customer interactions each day.Customer Engagement: You will interface with various levels of our clients’ organizations, performing tasks such as:Identifying and analyzing their specific needs.Preparing and conducting engaging demonstrations of Sierra’s AI solutions.Resolving technical challenges by working in tandem with technical stakeholders.Enhancing Sierra’s virtual agents to meet and anticipate evolving customer demands and workflows.Establishing yourself as a trusted advisor to influence strategic technical initiatives for our clients.Product Roadmap Development: Collaborate with Sierra’s engineering and product teams to define and implement innovative features that are crucial to the success of our clients.

Fuse Energy is an innovative renewable energy startup dedicated to revolutionizing the energy sector with the goal of delivering a terawatt of renewable energy at an accelerated pace. By leveraging first-principles thinking and advanced technology, we are constructing a significantly improved energy system. Our impressive funding of $170M from esteemed investors such as Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group, and influential figures like Nico Rosberg, who co-founded Solana, underscores our potential.We are creating a fully integrated energy company that encompasses the development of solar, wind, and hydrogen projects alongside real-time power trading and distributed energy installations. By engaging directly with consumers, we eliminate intermediaries, reduce costs, and pass savings directly to our customers.Furthermore, we are developing the Energy Network—a decentralized platform featuring smart devices that incentivize users with Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and assisting in grid stabilization. This innovative system is essential for enhancing grid stability, which is a vital foundation for scaling AI data centers and other energy-intensive industries.Fuse is seeking a committed and proactive Customer Support Specialist to become a part of our dynamic team. In this pivotal role, you will serve as the initial point of contact for our customers, ensuring they receive exceptional support throughout their journey—from onboarding to everyday assistance. You will address inquiries, resolve account issues, and provide solutions that embody our dedication to unparalleled service.As a Customer Support Specialist at Fuse, you will acquire practical experience in the rapidly expanding renewable energy sector while laying the groundwork for long-term career growth within our organization as we continue to scale and evolve. This position requires shift work, including overnight shifts, as a fundamental aspect of our commitment to delivering industry-leading 24/7 customer support.

Role overview Watershed is hiring a Product Support Specialist in London. This role serves as the first point of contact for customers, working to resolve questions and technical issues related to Watershed’s products. What you will do Troubleshoot product issues and respond to customer inquiries Offer clear solutions and guidance to help customers get the most from Watershed’s services Support a positive customer experience, aiming to build long-term satisfaction and loyalty What matters here Strong problem-solving skills Clear, empathetic communication A focus on helping customers succeed with Watershed’s products

Are you eager to embark on a rewarding journey as a Trainee Estate Agent? Do you aspire to kickstart your career in the dynamic world of real estate? Are you looking for rapid career advancement and an attractive earning potential of £30,000+? If your answer is a resounding 'yes', then we invite you to explore this exceptional opportunity! This is an extraordinary chance to join one of London's premier estate agents specializing in Sales and Lettings! Company Overview: With a presence in some of London's most prestigious neighborhoods, our client excels in sales, rentals, and property management, establishing itself as a leader in the capital's property market. Their reputation is bolstered by their expertise and commitment to delivering outstanding service. Candidate Profile: We are seeking bright, articulate, and motivated individuals who are natural leaders with vibrant and outgoing personalities. If you thrive in a fast-paced environment and are driven to succeed, we want to hear from you! Compensation Package: Competitive salary along with a company carIf this sounds like the ideal position for you, don't hesitate to apply! We look forward to reviewing your application and aim to respond to all qualified candidates within two working days.Turner Wise Recruitment

As a seasoned and senior member of the London DFIR team, you will play a crucial role in our broader EMEA practice, contributing to a global network that shapes our forensic investigation and cyber incident response capabilities. The Discovery & Data Insights team serves as the technical consulting hub, allowing you to provide consultative solutions across various workstreams, including forensic investigations, eDiscovery, and data analytics. Our clientele consists of prestigious law firms, Fortune 500 multinational corporations, and various government and law enforcement agencies worldwide.In the capacity of Senior Consultant, you will collaborate closely with teams across different regions and foster constructive relationships with Control Risks’ dedicated Cyber Response practice, as well as the wider Discovery & Data Insights team. Your professional conduct and sound decision-making will build trust and uphold integrity among our clients and colleagues. This role demands technical expertise and acute sensitivity to client needs and expectations. You will utilize your skills and experience to craft innovative solutions and establish agile operational standards, positioning yourself as a recognized subject matter expert in technical consulting services.Your daily responsibilities will include being on-call for urgent matters and supporting crisis management efforts. As the technical lead for engagements, you will ensure quality-driven, responsive forensic incident management while delivering services that meet and exceed client expectations and company standards.

Join Our Team as a Graduate Estate Agent in ChelseaAre you eager to embark on a rewarding career as an Estate Agent? Do you aspire to achieve rapid career advancement while earning a competitive salary of £30,000 or more? If so, we encourage you to continue reading!This is a unique opportunity for a trainee estate agent to join one of London’s premier property firms specializing in Sales and Lettings!About Us: With a presence in many of the city's most affluent neighborhoods, our company excels in sales, rentals, and property management. As one of London’s leading property companies, we pride ourselves on our expertise and reputation in the industry.Who We Are Looking For: We seek intelligent, articulate, and driven individuals who are outgoing and possess vibrant personalities. Ideal candidates will exhibit natural leadership qualities and the enthusiasm to thrive in a dynamic environment.What We Offer: An attractive compensation package that includes a competitive base salary and the provision of a company car.

Join our esteemed team at The Langham, London, a symbol of luxury and hospitality, as a Reservations Agent. We are looking for a dedicated hospitality professional who excels in delivering exceptional service.As a Reservations Agent, your responsibilities will include:Promptly responding to all incoming reservation inquiries via telephone, fax, or email, aiming to convert them into bookings.Possessing comprehensive knowledge of the OPERA reservations system, including its operations, functionalities, and required standards.Accurately inputting reservations into the OPERA system, ensuring all details align with departmental standards.Maintaining precise filing systems for all departmental correspondence, ensuring daily completion of filing tasks.Daily actioning of system traces.Following up on 'no-shows' from the previous night and ensuring proper charges are applied.Performing general office duties such as photocopying, scanning, and filing.The ideal candidate will possess:Exceptional customer service skills with the ability to build rapport with guests.A keen eye for detail and the ability to produce work with high accuracy.Strong organizational and administrative abilities.Proficiency in Microsoft Office and essential experience with the OPERA PMS.A positive attitude and a collaborative team spirit.At The Langham, London, we offer an array of benefits including meals during shifts, holiday leave, complimentary accommodation at other Langham hotels, a pension plan, recognition programs for colleagues, and opportunities for learning and development.Established in 1865, The Langham, London is London's Original Grand Hotel and the flagship property of the international Langham Hospitality Group. Our hotel features 380 luxurious bedrooms and suites, the renowned Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Meeting & Events facilities, and Europe’s first Chuan Spa. Our dedicated team is committed to creating unforgettable experiences for our guests.

Samsara is seeking a Product Support Engineer based in London (UK2). This position centers on assisting customers with technical questions and troubleshooting issues related to Samsara's products. What you will do Provide technical support and guidance to customers using Samsara's solutions Help clients resolve product-related issues and maximize the value they receive Work with a range of customers and address a variety of technical challenges Role highlights Opportunity to develop expertise in Samsara's products and services Engage directly with customers to solve problems and answer technical questions

Join opus2 as a Product Support Analyst, where you will be the primary contact for our users leveraging innovative legal technology solutions. You will deliver prompt, effective technical support via phone, email, and our internal portal. Your responsibilities will include diagnosing software issues, meticulously documenting cases in our helpdesk system, and collaborating with second-line support for complex challenges—all while ensuring superior client communication and satisfaction.Aside from providing support, you will also play a pivotal role in testing software updates, enhancing product documentation, and facilitating training sessions or demonstrations. By gathering user feedback and recognizing recurring issues, you will contribute to the evolution of our products in collaboration with our Development and Product teams. This position is perfect for individuals with a keen interest in legal technology, exceptional problem-solving skills, and a commitment to growing in a supportive team environment.

Trainee Estate Agent - PimlicoAre you eager to embark on a rewarding career as an Estate Agent?Do you seek rapid professional advancement?Are you motivated to achieve a salary of £30,000 or more?If you answered 'yes' to these questions, we invite you to continue reading…This is an exceptional opportunity for a Trainee Estate Agent to join one of London’s premier agencies specializing in Sales and Lettings!About the Company: With a presence in many of London’s most prestigious neighborhoods, Turner Wise Ltd is a leading expert in sales, rentals, and property management. Our reputation is built on our commitment to excellence and our deep understanding of the property market.Who We're Looking For: We are seeking intelligent, articulate, and driven individuals who are natural leaders with outgoing and vibrant personalities. If you are an extroverted individual who thrives in a dynamic environment, we want to hear from you!What We Offer: A competitive salary package that includes a base salary and a company car.If this role resonates with you, we encourage you to apply! We aim to respond to all successful candidates within 48 hours.

Role overview ServiceNow is seeking a Senior AI Agent Engineer to join the Customer Deployment team in London. The position centers on building and deploying advanced AI agent solutions that support clients in meeting their objectives. Deep experience in artificial intelligence and engineering is essential, especially in the context of customer deployment strategies. What you will do Design, develop, and maintain AI agent systems tailored to customer requirements Collaborate with cross-functional teams to ensure effective implementation of AI solutions Refine and enhance AI capabilities to improve user experience and drive customer satisfaction Collaboration and impact This position sits at the intersection of engineering and customer success. The Senior AI Agent Engineer will work with teams across ServiceNow, helping deliver reliable and effective AI deployments that create tangible value for clients.

indiecampers is hiring a Rental Sales Agent on a zero-hour contract in London. This role centers on supporting customers at every stage of the vehicle rental process, from their first inquiry through to the return of the vehicle. The aim is to provide helpful, approachable service throughout each interaction. Key responsibilities Greet customers and answer questions about available rental options Manage reservations and complete rental agreements Assist customers during their rental period, helping resolve any issues or requests Offer and explain additional services when relevant Work to ensure customers finish their experience satisfied What we look for Strong, friendly communication skills Comfort engaging in sales discussions Commitment to delivering a positive customer experience Willingness to work flexible, variable hours as needed

indiecampers is looking for a Rental Service Agent in London on a flexible zero-hour contract. This position helps customers start their campervan trips with confidence, making sure each journey begins smoothly. Key responsibilities Welcome travelers and walk them through the rental process Answer questions and explain campervan features Manage check-in and check-out for each rental Perform basic vehicle inspections and report any issues to keep the fleet in shape Provide friendly, helpful service throughout the rental experience Who thrives here This role suits people who enjoy meeting new travelers, have a talent for customer service, and want flexible working hours. An interest in travel and the outdoors is helpful.

£35,000 OTE + Award-Winning Training + Rapid Career Advancement OpportunitiesAre you driven by ambition?Is financial success your motivation?Do you possess exceptional sales skills?Are you interested in exploring the London Property Market?ROLE OVERVIEWAs a Trainee Estate Agent reporting directly to the Manager, you will receive comprehensive training to identify and manage business opportunities until completion.Key ResponsibilitiesIdentify and pursue new business opportunities, guiding them through to successful closureMeet individual and team financial targetsContribute to increasing the company's revenueBuild and nurture professional relationships with clients and colleaguesEngage in canvassing and marketing activitiesComplete essential paperwork to finalize transactionsNegotiate terms effectivelyCandidate ProfileAmbitious individual eager to take their first step into a rewarding careerProactive, adaptable, and confidentDemonstrates strong sales proficiencyMandatory RequirementsPossess a full, valid UK or EU driving license and eligibility to work in the UKExperience in a sales context, including retail or promotionsKey Terms: Estate Agent, Trainee Estate Agent, Graduate Estate Agent, Property Sales, Residential Property, Property Consultant, Lettings Negotiator, Sales Negotiator, Junior Estate AgentIf you are career-focused, driven, and motivated by financial success, we encourage you to apply with your CV. We aim to reach out to all qualified candidates within the next few working days.

Position: Customer Support AdvisorLocation: London W1U 2AU (Hybrid working available post-training)Salary: £27,020.00 per annum with extensive benefitsContract Type: 12 Month Fixed-Term ContractEmployment Type: Full-TimeWorking Hours: 37.5 hours per week (Monday to Friday with occasional Sundays)At Expert Health Ltd, we have over 15 years of experience pioneering Digital Medicine. Our mission is to provide a high standard of personalized and accessible healthcare on a significant scale. Our innovative algorithms drive patient-facing consultations and clinician decision-making tools, powering renowned brands such as LloydsPharmacy Online Doctor, Well Online Doctor, and Sexual Health London.Role PurposeAs a Customer Support Advisor, you will play a pivotal role in transforming digital healthcare, ensuring patients receive safe, effective, and high-quality services in a fast-paced, evolving environment. Following an initial office-based training period (6-8 weeks), you will transition to a hybrid working pattern, with regular shifts from Monday to Friday, and occasional Sundays as scheduled.What We Offer:Occupational sick payEnhanced maternity and paternity leaveContributory pension schemeAccess to an employee discount site