Implementation Manager - UK

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a harmonious blend of human agents and artificial intelligence. Our cutting-edge platform is uniquely designed to integrate both elements seamlessly, enabling organizations to manage their support operations effectively. Trusted by industry leaders like Canva, Etsy,…

Transform the Future of Finance with Us!At Light, we are revolutionizing the way modern businesses manage their financial processes by replacing outdated ERP systems with our dynamic Smart Financial Platform. Our cutting-edge software equips global enterprises with automated accounting, real-time insights, and financial flows that adapt to the pace of business.We collaborate closely with our clients, delivering rapid solutions while maintaining a relentless focus on quality. In a remarkably short time, Light has become the backbone of leading companies such as Lovable, Legora, and Keyshot. Our users don’t just operate on Light; they truly enjoy the experience.Join us as we forge a new category in software. We are a passionate team of engineers who appreciate the intricacies of finance, designers dedicated to seamless reconciliation, and operators who view finance as a product. If you're eager to innovate how the world manages money, you've found your new home.Supported by premier investors and guided by industry veterans, we are crafting groundbreaking products with the liberty to deliver ambitious results. Help us position Light as the global standard for next-generation finance.Your Role as Implementation ManagerAs an Implementation Manager, you will spearhead complex implementation projects for multinational clients transitioning from traditional ERP systems to our Smart Financial Platform. Your expertise will guide clients through the intricacies of financial systems during their migration, ensuring seamless adoption of our platform. You will cultivate strong relationships with client finance leadership to foster trust and facilitate successful outcomes.Your responsibilities will include:Leading intricate implementation projects for global clients.Utilizing your experience to navigate complex financial systems during migrations.Establishing trusted partnerships with client finance teams to enhance platform adoption.Creating and executing comprehensive project plans with defined milestones.Collaborating with our product and engineering teams to align client requirements with our implementation strategies.This role is client-facing and pivotal in ensuring successful implementations and sustained client satisfaction. You will collaborate with a small, talented team that possesses a profound understanding of the market.Your Qualifications:Bachelor’s degree in Accounting, Finance, or a related field.Proven experience in managing ERP implementations, particularly for large-scale enterprises.Strong analytical and problem-solving skills, with a deep understanding of financial processes.Excellent communication and interpersonal skills to build relationships with senior stakeholders.Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.

Role overview Three UK is seeking a Regulatory Manager to join the team in London. The position centers on ensuring the company meets all relevant regulatory obligations and helps the business stay aligned with current compliance standards. Key responsibilities Oversee compliance activities throughout the organization Maintain communication with regulatory authorities when required Create and apply policies that support regulatory compliance Promote sound business practices by implementing effective compliance measures Location This role is based in London.

Role Overview oliver is looking for an Implementation Manager based in London. This role leads the deployment of new solutions for clients, working closely with them to understand their needs and deliver results that match their goals. What You Will Do Oversee the rollout of solutions for clients, managing the process from planning to completion Work directly with clients to clarify requirements and ensure their expectations are met Coordinate with internal teams to align project strategies with client objectives Build and maintain strong client relationships throughout each project Monitor progress and address issues to keep projects on track

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to provide exceptional concierge-level customer experiences.Our cutting-edge technology empowers renowned enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and enriching interactions across all channels, including voice, chat, email, and SMS.We envision a future where customer interactions transcend traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and deeper relationships. Proudly backed by leading investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to making this vision a reality.As an in-office company, we thrive on a collective dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our working culture and team development.About the RoleJoin Decagon’s pioneering Implementations Team to build and scale our operations in delivering top-tier AI Agents to our clients. You will spearhead the strategy and execution of Decagon implementations within intricate enterprise environments, ensuring that each deployment is seamless, impactful, and lays the groundwork for sustained customer success.Your responsibilities will include designing and maintaining the implementation playbook, establishing frameworks, processes, and standards that facilitate repeatable and scalable deployments as we expand. You will leverage AI tools, automation, and robust operational design to enhance efficiency and minimize time to value.Collaborating closely with customer teams, you will gain insights into their workflows and objectives while working cross-functionally with Sales, Product, and Engineering to convert those needs into successful implementations. You will oversee complex rollouts, align stakeholders, and guarantee that every launch yields measurable outcomes.In this role, you willLead the implementation of enterprise AI Agents from kickoff to rollout, driving execution, adoption, and business results.Craft implementation strategies customized to each customer's objectives and technical landscape.Develop and manage the Implementation playbook, incorporating processes and standards that support scalable, high-quality deployments.Enhance the speed, quality, and consistency of implementations by identifying best practices and streamlining workflows.

Humaans develops workplace infrastructure software for companies scaling rapidly across the globe. The platform started as a basic system of record and now offers a comprehensive workforce management solution. Athena, the AI layer, coordinates workflows across HR, IT, Finance, and Operations, helping organizations make informed decisions and adapt as they grow. Customers range from startups like Lovable, Poolside, Fyxer AI, and Tandem Health to established firms such as Quantexa, Sellpy, Manychat, Gigs, Croud, and Threecolts. These teams use Humaans to handle complexity and work more efficiently. The company has raised $20 million from investors and founders including Lachy Groom (Physical Intelligence) and Stewart Butterfield (Slack). Role overview The Implementation Manager ensures customers gain value from Humaans from the very beginning. With Athena now available, this role guides organizations through setting up an AI-driven people platform, encouraging adoption, and building lasting relationships. The position emphasizes accuracy, efficiency, and a strong customer experience. AI tools support daily work by streamlining processes, identifying issues early, and improving future rollouts. The Implementation Manager supports both the core HRIS and Athena platforms, making sure customers are well positioned from day one. What you will do Oversee the full implementation process for new clients, from contract signing through to launching the solution Handle complex data sets and tailor solutions to suit each organization Work closely with Sales, Customer Success, Product, and Engineering teams to deliver seamless, memorable implementations Location This position is based in London.

Three UK seeks a Partnerships Executive in London to help develop and maintain key relationships with partners. The position supports the company’s goal of providing reliable connectivity and a positive customer experience. Role overview This role centers on building and nurturing strategic partnerships. The Partnerships Executive will work with internal teams and external organizations to strengthen collaboration and ensure shared objectives are met. Key responsibilities Establish and manage partnerships that align with Three UK’s business goals Maintain ongoing communication with partners to support mutual success Contribute to initiatives that enhance customer connectivity and satisfaction Location This position is based in London.

About WPPWPP serves as the trusted growth partner for the world's leading brands, integrating cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions, and expert strategic counsel into a single entity. Powered by exceptional talent and our innovative marketing platform, WPP Open, we assist clients in navigating change, seizing opportunities, and achieving transformational growth. For more information, visit WPP.com.1360 - Implementational Planning Manager - Client TeamsAbout WPP MediaWPP is the creative transformation company dedicated to leveraging creativity to build better futures for our people, planet, clients, and communities. For more information, visit WPP.com.WPP Media, a global collective within WPP, brings together the best platforms, people, and partners to unlock limitless opportunities for growth in a media-rich environment. For further details, visit WPPMedia.com.ABOUT WPP & OPENDOORAt WPP, we continuously reinvent the future of creativity across a broader canvas, uniting unrivalled talent, resources, and skills to offer integrated communications, experience, commerce, and technology solutions.Over the past decade, we have developed a global client practice dedicated to accelerating WPP's impact for our largest clients by delivering the best of WPP. Each team is tailored to meet specific client needs and challenges, facilitating easy access to the appropriate capabilities. This is the foundation for our unique OpenDoor collaboration with Amazon.The OpenDoor partnership model is designed to deliver enhanced productivity, fueled by our industry-leading approach to People, Platforms, and Process. OpenDoor encompasses all WPP agencies and disciplines, including media, business consultancy, communications, and brand strategy.

Important Note: This Implementation Manager position is based in London and requires on-site presence five days a week. The role involves working directly with the team at Campfire’s office. Campfire develops a platform that helps mid-market finance teams modernize core accounting processes. The product replaces legacy ERPs and manual workflows with automation, enabling finance teams to close faster and scale more efficiently. Over the past year, Campfire has experienced rapid growth, driven by demand for tools that improve clarity, control, and strategic insight. Role overview The Implementation Manager leads customer projects from kickoff through to go-live, ensuring smooth adoption and integration of the Campfire platform. Responsibilities cover the full implementation lifecycle: initial planning, platform configuration, data migration, testing, launch, and transition to ongoing support. The role requires strong project management skills, technical understanding, and clear communication. Collaboration with both customers and internal teams is key to keeping projects on track and delivering a seamless experience. What you will do Lead customer implementations from project kickoff to go-live. Direct projects to tailor the platform to each customer’s accounting workflows and reporting needs. Configure the platform based on customer-specific charts of accounts, reporting structures, and operational requirements. Manage data migration from ERPs, general ledgers, or spreadsheets, ensuring accuracy of financial data. Oversee testing and validation of workflows, reporting outputs, and overall system setup. Identify and resolve risks or discrepancies early, coordinating with internal teams on data, processes, or timelines. Act as the main point of contact for customers during implementation, providing clear updates and guidance. Work closely with Product, Engineering, and Customer Experience teams to address technical or workflow challenges.

Join Asana as a Senior Implementation Manager, where you will lead strategic initiatives to enhance our customer experience. You will be instrumental in guiding teams through the implementation process, ensuring that our innovative solutions are seamlessly integrated into clients’ workflows. This position is ideal for a proactive leader who thrives in a dynamic environment and is passionate about driving customer success.

Three UK is hiring a Senior Counsel for Customer Regulatory Implementation and Delivery in London. This position focuses on understanding and applying regulations that affect how customers interact with the business. The work involves close collaboration with teams across the company to ensure operations meet legal standards while supporting new projects. Key responsibilities Interpret regulatory changes that influence customer-facing activities. Partner with various teams to ensure compliance and assist with new business initiatives. Develop and update legal frameworks to keep up with evolving requirements. Contribute to strategies that enhance customer experience while maintaining regulatory compliance. Collaboration and impact This role works alongside colleagues from several departments, balancing legal obligations with Three UK's commitment to innovation and quality service. The Senior Counsel’s input directly shapes how the company delivers services in a rapidly changing telecom environment.

Role overview The Implementation Manager - Primary Care at AccuRx works from the London (Shoreditch) office. This position focuses on supporting healthcare practices as they adopt and integrate AccuRx solutions, ensuring each rollout fits into existing workflows without disruption. What you will do Oversee the integration of AccuRx healthcare products in primary care environments Collaborate closely with healthcare providers and internal teams to encourage effective adoption Coordinate with various stakeholders to resolve challenges and promote a seamless transition Assist practices in realizing the value of AccuRx tools for improving patient care

Role overview The Regulatory Lead at Three UK plays a key part in guiding compliance and shaping company policy to meet telecommunications regulations. Based in London, this position works closely with teams across the business, providing regulatory expertise and ensuring that company practices align with industry requirements. What you will do Advise on regulatory issues that impact the telecommunications sector Collaborate with internal teams to maintain compliance with laws and standards Assist in developing and updating internal policies to match current regulations Support the business in understanding and applying regulatory changes Location This role is based in London.

Join AccuRx as an Implementation Manager responsible for driving successful deployment and integration of our innovative solutions in secondary care and enterprise settings. You will collaborate with healthcare professionals, stakeholders, and cross-functional teams to ensure seamless implementation processes and transformative patient care experiences.

Join Ironclad, a leading digital contracting platform, as a Senior Implementation Manager for the EMEA region. In this pivotal role, you will spearhead the implementation of our solutions, ensuring clients are fully equipped to leverage our technology for their business needs. Your expertise will drive successful project outcomes and contribute to customer satisfaction and retention.

Three UK is looking for a GTM Planning & Governance Specialist based in London. This position plays a key role in shaping go-to-market strategies and upholding governance standards across multiple projects. Collaboration with various teams is central, as the role aims to refine business processes and drive operational improvements. Main responsibilities Assist in planning and carrying out go-to-market activities for different initiatives Work alongside cross-functional teams to make workflows more efficient Help ensure that projects meet governance requirements and follow established best practices Support efforts to boost efficiency throughout operations

About HightouchHightouch is a pioneering AI platform tailored for marketing and growth teams. Our advanced AI agents revolutionize marketing workflows, empowering marketers to produce content, strategize campaigns, and implement initiatives with unparalleled speed and efficacy.At Hightouch, we leverage the convergence of significant technological advancements: the rise of large language models (LLMs) and agentic AI, coupled with the rapid adoption of cloud data warehouses like Snowflake and Databricks. This unique positioning has established us as a frontrunner in AI-driven marketing, partnering with industry giants such as Domino’s, Chime, Spotify, Ramp, Whoop, and Grammarly, among over 1000 others.Our dedicated team is committed to creating meaningful impacts for our customers. We tackle challenges with a foundation of first-principles thinking, prioritize swift and efficient actions, and foster a culture of compassion and kindness among colleagues. We seek team members who excel in communication, embrace a growth mindset, and are determined to achieve our collective objectives.About The RoleAs the Implementation Manager, you will be pivotal in driving successful implementations at Hightouch. Collaborating closely with Technical Architects, you will oversee the comprehensive implementation and enablement lifecycle for our Mid-Market and Enterprise clientele. Your primary responsibility will involve executing the technical facets of customer onboarding, ensuring a seamless integration of Hightouch into clients’ existing data frameworks while partnering with the Technical Architect who is responsible for the overall customer experience.In this capacity, you will serve as the product expert who translates intricate customer needs into actionable implementation strategies. Your ability to convey technical concepts clearly to both data engineering teams and business stakeholders will be essential. As the principal steward of the implementation lifecycle, your attention will be on developing repeatable and efficient implementation processes that can scale across our customer base while retaining the flexibility to meet distinctive enterprise requirements.What You’ll DoLead the onboarding journey for customers, partnering closely with Technical Architects to align technical execution with customer success goals.Design and refine implementation frameworks that can scale across various customer segments while addressing enterprise-specific needs.Facilitate technical discovery sessions and implementation workshops, working collaboratively with customer data engineering teams and business leaders.Create and maintain comprehensive technical documentation for implementations, covering integration specifications and data models.

Veeva Systems is a pioneering, mission-driven organization that specializes in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients worldwide. With remarkable growth as one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue during our last fiscal year and are poised for continued expansion.Our core values at Veeva include Doing the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere company, we offer the flexibility to work from home or in the office, allowing you to thrive in an environment that suits you best.Join us in transforming the life sciences industry, and making a positive impact on our customers, employees, and communities.The RoleWe are seeking experienced consultants with a proven track record in system implementation and a passion for helping clients enhance their regulatory data and document management processes.Veeva’s Vault RIM suite is the only unified software solution offering fully integrated regulatory information management (RIM) capabilities, including data and document management, submission publishing, and archival, all on a single cloud-based platform.As part of our Professional Services team, you will assess our customers’ regulatory needs globally, convert those requirements into actionable solution designs, and configure our cloud-based platform to manage regulatory information across their enterprises.This is a remote position open to candidates located within the EU/UK, provided they are near an airport and can meet travel requirements. We encourage qualified candidates from the EU/UK to apply.

About SwapAt Swap, we are the driving force behind contemporary agentic commerce. Our AI-native platform seamlessly integrates backend operations with a cutting-edge storefront experience, enabling brands to sell anything, anywhere.Designed for brands aiming for global reach, Swap centralizes operations, enhances workflows with intelligence, and empowers informed decision-making with real-time data. Our diverse offerings cover cross-border transactions, tax management, returns, demand forecasting, and our innovative agentic storefront, providing merchants with unparalleled transparency and confidence in their actions.We are committed to fostering a culture that values transparency, creativity, and collective ownership as we transform the landscape of global commerce.About the RoleAs we embark on a new growth phase, establishing scalable systems and technical configuration discipline is crucial. The Live Merchant Implementations Manager will oversee the technical setup, configuration, implementation, migration, and ongoing optimization of merchant-facing systems following onboarding. This role is pivotal in driving scalability through automation initiatives and systematic workflow audits, pinpointing efficiency gaps, and instituting improvements that minimize manual processes and operational hurdles.This position operates at the nexus of:Merchant OnboardingPost-go-live OperationsProduct & EngineeringThird-party Ecosystem PartnersThis is a hands-on, execution-focused role. The ideal candidate is adept at working with APIs, configuration layers, data flows, integrations, and structured migrations.

UK PR ManagerAt iwoca, we understand that small businesses operate in a fast-paced environment where every opportunity counts. Cash flow challenges can arise unexpectedly, and to thrive, SMEs require financing solutions that are equally adaptable and responsive.That’s why we created iwoca. Our innovative technology, data analytics, and exceptional customer service empower business owners to make informed decisions with speed and assurance, precisely when they need it.To date, we have supported over 100,000 businesses with more than £4 billion in funding. Our dedicated team is passionate about enabling even more SMEs to flourish by providing access to superior financing options and resources that simplify business operations. Our ultimate goal is to assist one million SMEs during their critical moments, fostering a positive impact on the communities and economies they support.The TeamJoin us as we redefine the landscape of SME finance in this pivotal role managing UK PR and media relations at a dynamic fintech company. You will play a central role in iwoca’s external communication strategy, generating coverage for our diverse product portfolio while orchestrating significant campaigns and nurturing relationships with top-tier media.Our communications division collaborates across departments to establish iwoca as a prominent voice in the SME finance sector. You will work closely with the Product, Commercial, and Executive teams to translate business objectives into compelling stories that enhance brand visibility and attract new customers.The RoleWe are seeking a PR Manager to lead our media campaigns and oversee iwoca's UK product communications. You will be tasked with driving media coverage and executing growth strategies for our expanding product range, while also managing the ongoing media activities that keep iwoca at the forefront of key journalists’ and stakeholders’ minds.Responsibilities Include:- Own and develop innovative data-driven PR campaigns. You’ll handle several established campaigns with proven success in securing tier-one media coverage:Top 25 UK Cities for SME Jobs: Our annual ranking incorporates ONS employment statistics, business metrics, and economic indicators. You will have the opportunity to refine our methodology, analyze current data, and craft engaging narratives for both regional and national media.Join us in making a difference in the SME finance landscape.