Senior Training Specialist

At PitchBook, a proud member of the Morningstar family, we are committed to forward-thinking innovation. Our company is a thriving hub of collaboration, energy, and enthusiasm, and we constantly strive to enhance our capabilities and create an environment where everyone can excel.Our comprehensive learning programs and mentorship initiatives foster a culture…

At Databricks, we are dedicated to empowering data teams to tackle some of the world's most challenging problems — from revolutionizing transportation to advancing medical innovations. We achieve this by developing and operating the world's leading data and AI infrastructure platform, enabling our customers to harness deep insights from data to elevate their business outcomes. Founded by engineers and driven by customer obsession, we seize every opportunity to confront complex technical challenges, whether it's crafting next-generation UI/UX for data interfaces or scaling our services and infrastructure across millions of virtual machines. Our journey has only just begun. Our engineering teams are at the forefront of creating impactful products that address significant global needs. We operate one of the largest-scale software platforms, managing millions of virtual machines, generating vast amounts of logs, and processing exabytes of data daily. Given our scale, we frequently encounter cloud hardware, network, and operating system faults, and our software must seamlessly shield our customers from these challenges. Unity Catalog serves as our platform's native unified and open governance solution for data and AI. It eradicates silos, streamlines governance, and accelerates insights at scale. We are seeking a Senior Staff Software Engineer to lead the technical direction of Unity Catalog Runtime Enforcement. In this role, you will build and fortify the runtime enforcement layer for Unity Catalog, guaranteeing secure and consistent authorization and data access across Databricks compute, engines, and cloud environments. This initiative aims to reduce incidents and simplify customer choices by unifying enforcement semantics.

Our mission: to eliminate every barrier to mental health.At Spring Health, we are dedicated to transforming mental healthcare by dismantling the obstacles that hinder individuals from receiving the assistance they require, precisely when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from startups to multinational Fortune 500 companies, as a premier provider of mental health services, reaching 10 million individuals. Our clients include renowned brands such as Microsoft, Target, and Delta Airlines, all of whom rely on us for delivering exceptional outcomes for their global workforce. Through our innovative platform, we have achieved a net positive ROI for employers, and we are the only firm in our sector to receive external validation of net savings for our clients.With backing from notable investors such as Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have successfully completed our latest Series E funding round, achieving a valuation of $3.3 billion. Our journey to make mental healthcare accessible to all is just beginning—join us!In this role, reporting to the Director of Clinical Training, the Senior Program Manager for Clinical Training and Global Programming will be responsible for developing the strategy for Spring Health’s global training and programming initiatives. You will act as the Subject Matter Expert (SME) for global webinars and WellSprings, organize logistics for training, ensure a quality member experience across our global population, and work with clients to create tailored training and programming for our larger accounts. This is a full-time remote position based in Europe, the Middle East, or Africa, with travel requirements of up to 30% for in-person training sessions.

About Checkout.com Checkout.com supports the digital economy by enabling smooth online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s platform delivers a seamless payment experience that helps businesses grow and keeps customers engaged. With headquarters in London and 19 offices across six continents, Checkout.com values innovation and efficiency. The team’s work shapes the future of fintech, offering meaningful opportunities for impact and career growth. Role Overview: Principal Process Architect – People Team (London) The People team seeks an experienced Principal Process Architect to drive process improvements across global HR operations. This role suits someone who works independently, thinks analytically, and enjoys hands-on problem-solving. The focus is on redesigning complex HR workflows for scalability and efficiency. This position connects data, people, and systems. The architect will analyze current processes, identify pain points, and develop solutions that remove friction and support growth. The ideal candidate is self-motivated and eager to see the results of their work in action. Key Mission Design and streamline end-to-end HR processes to achieve operational excellence. Simplify workflows, implement automation, and reduce manual work while tackling the People team’s most challenging operational issues. Main Responsibilities Lead initiatives to transform and improve global HR operations Analyze data to identify inefficiencies and areas for improvement Engineer scalable solutions that reduce administrative overhead Focus on complex, unstructured HR areas, building process infrastructure for scaling and automation Impact This role ensures HR processes remain human-centric, efficient, and ready for AI and automation. The Principal Process Architect will play a key part in shaping how the People team operates as the company grows.

About 1st FormationsAt 1st Formations, we are dedicated to empowering entrepreneurs in their journey to start, manage, and expand their businesses with certainty and efficiency.We believe that the process of starting a business should not be hindered by company formation, compliance, accounting, or payroll challenges. From the very beginning, these essential services should be streamlined and dependable, allowing founders to concentrate on growth and development.As a premier UK provider of company formation and compliance services, we offer a cutting-edge, fully integrated technology platform designed to assist founders at every step of their entrepreneurial journey. Our platform seamlessly incorporates formation, compliance, accounting, payroll, and ongoing business support into one cohesive experience.We do not provide disjointed services or legacy systems masquerading as software.Instead, we deliver a singular, scalable platform specifically crafted for ambitious founders who are keen to move swiftly, maintain compliance, and grow with assurance.Why Join Us Now?By joining our team, you will become part of a company experiencing significant growth, clear strategic direction, and tremendous opportunities for career advancement.Annual revenue of £18 million, including £9 million in annual recurring revenue (ARR)Over 1 million companies successfully formedCertified B Corporation and recognized as a Carbon Neutral BusinessProjected growth of 5 to 10 times within the next three yearsThe RoleWe are seeking an enthusiastic and organized Xero Training Specialist to enhance the adoption and effective utilization of Xero among our internal teams and clients.This position is a vital part of our Accounting-as-a-Service division, responsible for ensuring that both employees and clients feel confident, efficient, and self-reliant when using Xero. You will design and implement training programs, develop scalable learning resources, and serve as the primary expert on Xero-related inquiries.Your contributions will significantly reduce support requests, elevate the quality of onboarding, and increase overall client engagement with our platform.

About SumUp At SumUp, we champion the everyday heroes—those who have the courage to pursue their passions and the determination to achieve their dreams. Our mission is to empower small business owners with powerful, user-friendly financial solutions to help them thrive. With a founder's mentality and a team-first approach, our diverse teams across Europe, South America, and the United States collaborate to ensure that small business owners can succeed in doing what they love. Team Description As a member of the Sales Training team within our Sales Enablement function, you will play a pivotal role in equipping our Field Sales teams for success. In your capacity as the Sales Training Team Lead, you will oversee operations and lead a team of experienced Field Sales Trainers, ensuring that training is delivered promptly, meets high standards, and has a measurable impact on field performance. Your role will be central to executing strategies and translating them into actionable plans, providing clarity for day-to-day operations. Collaborating closely with Field Sales leadership, RevOps, and Product teams, you will ensure training aligns with real-time field activities, from onboarding and accreditation to initial activation, productivity, and continuous training. Experience our vibrant London office here:London Office Video What You’ll Do Lead and mentor a team of Field Sales Trainers, establishing clear priorities for high-quality training delivery across various markets. Manage the execution of onboarding, accreditation, and ongoing field sales training to ensure consistency and uphold standards. Provide coaching and development to trainers through observation, structured feedback, and regular performance discussions. Assess the effectiveness of onboarding processes and outcomes, adjusting training focus as necessary. Act as a liaison between the EU Sales Training Manager and the trainer team, translating priorities into clear actions. Collaborate with Field Sales leadership, RevOps, and Product to ensure training is timely, relevant, and performance-oriented.

Join Contentsquare as a Bilingual Training Consultant and play a vital role in enhancing our clients’ experience through effective training and support. As a key member of our team, you will leverage your fluency in French to deliver exceptional training sessions and resources to our diverse clientele. Your expertise will help clients maximize the value of our digital experience analytics platform.In this dynamic position, you will design and implement training programs tailored to meet the unique needs of our clients, facilitating their understanding and usage of our innovative solutions.

About Zopa Zopa began in 2005 as the UK’s first peer-to-peer lending platform. In 2020, Zopa Bank launched, building on that foundation with a focus on customer feedback and a mission to put people at the center of banking. Zopa aims to help customers reach their goals and reshape how finance works. Learn more at Zopa.com. The team’s achievements have earned industry recognition and a place among the top three Most Loved Workplaces in the UK. Role Overview The Senior Training Associate - Operations joins the Operations Training and Development team, reporting to the Operations Training Manager. This role works closely with colleagues to design and deliver training programs for both onshore and offshore teams. The goal: equip Zopians with the skills and knowledge to excel in their roles and provide strong customer service. What You Will Do Design and deliver engaging training programs for operations teams Collaborate with a dedicated team to enhance the training landscape Support both onshore and offshore employees in developing key skills Drive training initiatives that support the company’s overall success What We Look For Experience in designing and delivering training for operations or customer service teams Ability to foster employee growth and enhance skill sets Interest in supporting team members to succeed in their roles Comfort working in a collaborative team environment For a closer look at life at Zopa, follow @zopalife on Instagram.

Legal & General is hiring a Process Improvement Actuary in London. This position centers on reviewing and enhancing existing processes to strengthen operational efficiency and uphold high service standards. The focus is on identifying ways to make daily work smoother and supporting the rollout of better approaches. Key responsibilities Review current workflows and processes to identify opportunities for improvement Recommend changes that increase efficiency and maintain quality standards Apply actuarial knowledge to guide decisions and support ongoing process enhancements Role focus This role suits an actuary interested in process improvement and operational excellence. Expect to collaborate with colleagues to spot inefficiencies and help implement practical solutions across the business.

Join our dynamic team at Cognism as a Customer Success Training Specialist! In this role, you will play a pivotal part in empowering our customers through engaging training sessions and comprehensive onboarding experiences. Your ability to communicate effectively and your passion for customer success will ensure that our clients maximize the value of our products.

As an Engineering Manager at Kernel, you will lead a talented team of engineers, driving innovation and excellence in our engineering practices. Your responsibilities will include overseeing project development, mentoring team members, and ensuring the successful delivery of engineering solutions that align with our strategic objectives. We are looking for a leader who is passionate about technology and can inspire others to achieve their best.

Are you eager to shape the future of value transfer? Do you thrive on tackling unprecedented challenges? Are you seeking a company that prioritizes its values and fosters the growth of its team members?Your Impact:Our engineering platform is integral to our business, serving as the foundation for every product our clients depend on. As a valued member of our team, you will significantly influence both the technical and personal development of our engineering teams. Here’s how:Team Culture Development: You will be instrumental in establishing processes and an environment that empower engineers to excel in collaboration and produce high-quality solutions that deliver tangible value to customers.Career Development Guidance: You will assist engineers in their professional journeys, helping them to identify and achieve their career aspirations. Through regular one-on-ones and performance evaluations, you will provide tailored feedback and support them in crafting and executing personalized development plans.Engineer Empowerment: You will oversee engineers across diverse teams, offering the necessary support and guidance for their growth while granting them the autonomy to make decisions and take ownership of their responsibilities.Innovation Promotion: Openness is one of our core values at Elliptic, particularly within our engineering teams. We encourage engineers to question norms and discover innovative solutions for our clients. By nurturing a culture of lean thinking, you will facilitate the quick launch of ideas, enabling rapid iteration and enhancement.Join a team of skilled and passionate engineers who embrace challenges and strive to solve complex problems. Your mentorship, coaching, and development of team members will be essential in unlocking their potential and advancing Elliptic's engineering initiatives.Your Responsibilities:Conduct regular one-on-ones and performance reviews with engineers to provide personalized feedback and supportUnderstand each team member's career objectives and assist them in establishing and following development plansMaintain oversight of all team aspects, fostering a positive culture to ensure expectations are set and work is completedEncourage knowledge-sharing forums and collaboration among engineers.

About the Role Secretariat Advisors LLC is seeking a Manager, Engineering Sciences with a focus on Electrical Engineering for its London office. This leadership role guides project direction, supports team growth, and advances technical approaches within the electrical engineering field. What You Will Do Lead electrical engineering projects from concept through delivery Mentor and support a team of engineers Develop and refine engineering methodologies to meet evolving industry standards Contribute technical expertise to shape future engineering solutions Location This position is based in London, England, United Kingdom.

Join Salomon, a leading brand in outdoor sports equipment, as a Field Retail Training Specialist. In this role, you will be responsible for developing and implementing training programs for retail staff across Europe, ensuring that they are equipped with the knowledge and skills to provide exceptional customer service and product expertise. You will collaborate closely with retail partners to enhance their staff's capabilities and drive sales performance.

Role overview Utility Warehouse is looking for an Engineering Manager to guide a team of engineers in London. This role involves overseeing technical operations and making sure products deliver strong quality and performance. The Engineering Manager will help shape a collaborative team culture where both creativity and technical expertise are valued.

Who are we?At Cohere, we are committed to harnessing intelligence to benefit humanity. Our mission focuses on training and deploying advanced models for developers and enterprises, empowering the creation of innovative AI systems that drive exceptional experiences in areas like content generation, semantic search, retrieval-augmented generation (RAG), and intelligent agents. We believe our contributions are vital for the widespread integration of AI technologies.We take immense pride in our creations. Each team member is empowered to enhance the capabilities of our models and the value they deliver to our clients. We thrive in a fast-paced environment and prioritize actions that best serve our customers.Cohere comprises a talented team of researchers, engineers, designers, and other specialists who are dedicated to their craft. Our diverse perspectives are crucial for developing exceptional products.Join us in shaping the future of AI!Why is this role important?In this position, you will push the boundaries of model post-training, deploying state-of-the-art models into production while bridging the divide between research and real-world application. With one of the highest compute-to-engineer ratios globally, we foster collaboration between engineering and research, allowing everyone to contribute to production code and support research initiatives based on their interests and organizational needs. You will have access to the resources you need to excel.Please note: We have offices in London, Paris, Toronto, San Francisco, and New York, but we also support a remote-friendly work culture!As a Technical Staff Member, your responsibilities will include:Developing and implementing high-performance, scalable software for model training.Consistently performing post-training of models to achieve state-of-the-art performance.Collaborating with specialized teams (Agentic, Code, etc.) to create models with comprehensive performance metrics.Designing and executing strategies to enhance performance and outcomes during training cycles, including supervised fine-tuning (SFT) and reinforcement learning (RL).Conducting research and experimentation using our advanced supercomputing and data infrastructures.Learning from and collaborating with leading researchers in the AI field.Ideal candidates will possess:Exceptional software engineering capabilities.A strong understanding of machine learning frameworks and tools.Experience in collaborative development and version control systems.A passion for continuous learning and applying innovative solutions.

About the Role Antithesis is hiring an Engineering Manager in London, UK. This leadership role focuses on guiding engineering projects from planning to delivery. The manager will support a skilled team of engineers, encourage collaboration, and maintain high technical standards. What You Will Do Oversee engineering projects and ensure timely progress Lead and mentor engineers, helping them grow in their roles Promote a collaborative and inclusive team culture Champion technical quality across all projects

Engineering ManagerJoin us in our mission to revolutionize the way people shop and dine, where our focus on impact, innovation, and growth drives our endeavors. Our Engineering teams tackle intricate technical challenges across a global three-sided marketplace, designing and scaling systems that serve millions of customers, riders, and partners every day.From real-time logistics to robust infrastructure and marketplace optimization, we create, build, and manage technology that fuels Deliveroo's growth at scale.We are seeking an Engineering Manager to become a pivotal member of our London team. In this role, you will lead, develop, and expand teams of top-tier engineers, ensuring their technical execution and effectiveness as we navigate through uncertainties in our scaling process. This position is based in our London office with a hybrid work model, typically requiring 3 days in the office.Discover more about our Engineering team—learn what motivates us, how we collaborate, and what to expect.Your ResponsibilitiesIn this position, you will guide a multi-disciplinary team of engineers across various platforms. You will report to a Senior Engineering Manager or Engineering Director, contributing to the evolution of our three-sided marketplace.Your daily tasks may include:Lead and develop a diverse team of Backend, iOS, Android, and Web engineers, nurturing a high-achieving environment.Steer technical and product strategy by establishing clear project objectives, guiding implementation decisions, and ensuring your team meets collective metrics.Promote a culture of learning through active mentorship, aiding engineers and emerging leaders in advancing their careers.Enhance our engineering practices by establishing processes and values that boost team efficiency and code quality.Stay technically engaged by participating in code reviews and technical design, ensuring the health and observability of your team’s systems.What You Need to SucceedWe are looking for candidates who possess strong expertise in some of the following areas, along with a desire to learn in others:Proven experience in people management, with a minimum of 2 years leading engineering teams through performance reviews and development cycles.

Join xai as a Technical Staff Member focusing on Model Training. In this role, you will collaborate with a talented team to develop and optimize machine learning models that drive innovative solutions. Your expertise will contribute to enhancing the performance of our systems and delivering impactful results.

Join Intercom as an Engineering Manager in our Forward Deployed Engineering team. In this pivotal role, you will lead a talented group of engineers responsible for deploying and integrating our cutting-edge solutions at client sites. You will be instrumental in driving innovation and ensuring high-quality delivery of our products.As an Engineering Manager, you will cultivate a collaborative environment, mentor your team, and work closely with cross-functional teams to align engineering efforts with business objectives. Your strategic leadership will help shape the future of our engineering practices and deliver exceptional value to our customers.