Windows Platform Engineer - Support

Join Interactive Brokers as a Windows Platform Engineer - Support, where you will be the first line of defense against IT-related issues on the Microsoft Windows platform. Your role will involve providing technical assistance to business and development end-users through various channels, including phone, email, and a centralized ticketing system. This posit…

Join Zip as an Event Marketing Coordinator and play a pivotal role in our Growth Marketing team. Your primary responsibility will be to strategize, execute, and refine our small to mid-sized sponsored events aimed at boosting engagement, generating leads, and elevating our brand visibility. Collaborating with cross-functional teams, you will launch impactful campaigns to maximize the return on investment from each event. You will oversee logistics, design, reporting, and budgeting for in-person and third-party sponsored events, while working closely with departments such as sales, brand and product marketing, demand generation, and customer marketing. The ideal candidate possesses a strong background in project management and event marketing, showcasing meticulous attention to detail and the capability to juggle multiple projects simultaneously. If you are resourceful, results-oriented, and thrive in a fast-paced environment, we want you on our team!

About UsAt 90 Seconds, we are redefining the landscape of video production for the world's leading brands. Our innovative platform empowers companies to produce high-quality video content globally and at scale, simplifying the once-complex video production process. Our unique technology suite, featuring collaboration tools, enables brands to seamlessly connect and manage offline video shoots with an automated online workflow.We connect brands with a diverse network of over 13,700 creators across 160 countries and 900 cities, encompassing videographers, directors, editors, animators, drone operators, photographers, and more. With more than 40,000 videos produced for esteemed clients such as Amazon, Unilever, Deloitte, and Marriott, our ambition to establish the world’s foremost cloud video production platform remains at the forefront of our mission.As a ten-year-old company in the Series B+/Pre-IPO phase, we have transitioned from self-funding to partnering with notable venture capitalists including Sequoia Capital, Airtree Ventures, and SIG. Our journey has included periods of rapid growth, challenges, and resurgence, leading us to a profitable status with a strong balance sheet and an impressive 40% year-over-year growth.Your Role & CollaborationAs the Enterprise Business Development Manager, you will be an integral part of our dynamic sales team, focused on acquiring new enterprise clients. Your expertise in lead generation, coupled with your passion for networking and attending industry events, will be crucial in helping enterprise brands leverage our comprehensive suite of video solutions to overcome the challenges of large-scale content creation.Utilizing a Hubspot-centric sales tech stack integrated with high-quality lead data, you will navigate the early stages of the customer lifecycle, guiding prospects from their initial engagement to their first purchase, and through to the adoption phase, where account management will expand the relationship.We are seeking a proactive self-starter with a winning mindset, capable of opening doors within enterprise brands and driving growth for both our clients and the company.

Join Our Cutting-Edge AI Lab!At Cognition, we are pioneers in applied artificial intelligence, dedicated to creating end-to-end software agents that transform industries. Our flagship products, Devin, the first AI software engineer, and Windsurf, an AI-native Integrated Development Environment (IDE), embody our vision of collaborative AI teammates, allowing engineers to tackle more complex challenges and achieve greater aspirations.Our team consists of exceptionally talented individuals, including world-class competitive programmers, former startup founders, and leaders from top AI innovators such as Scale AI, Palantir, Waymo, Tesla, and Google DeepMind. Together, we are on a mission to address some of the world’s most pressing problems and to develop AI capable of reasoning through real-world tasks.If you're eager to take on significant challenges and contribute to the evolution of AI, we invite you to apply!Position OverviewAs our GTM (Go-To-Market) Manager, you will play an essential role in driving customer acquisition and product feedback, directly contributing to Cognition's revenue growth and the evolution of Devin.You will collaborate closely with our engineering, product, and go-to-market teams to streamline the sales process and help establish Cognition as one of the fastest-growing AI startups in the industry.Ideal candidates will possess extensive experience in selling complex technical solutions, a background in software engineering, and the determination to excel in a fast-paced, high-pressure environment.Your Key Responsibilities Will Include:Driving revenue by managing the complete sales cycle, from prospecting to closing and activating enterprise customers.Engaging with multi-layered customer organizations, including direct interactions with C-suite executives and stakeholders in technology and AI.Crafting effective strategies for sourcing, demonstrating our product, and closing deals with complex buying organizations.Gaining in-depth knowledge of customer technical challenges and identifying optimal use cases for deploying Devin within large tech firms.Exploring new use cases within our customers' tech environments and sharing valuable feedback with product and engineering teams.Focusing on outcomes by generating a robust sales pipeline and revenue, while helping to establish a premier technical sales organization.

Join FreedomPay as a Partner Success Manager and be the key liaison for our esteemed enterprise partners. In this dynamic role, you will ensure partner needs are met through proactive communication and relationship management. Ideal candidates will possess a strong background in the payment industry, thrive in a fast-paced technical environment, and enjoy collaborating with cross-functional teams to foster partner satisfaction and drive long-term success.

About DecagonDecagon stands at the forefront of conversational AI, enabling brands to provide unparalleled concierge-level customer experiences. Our cutting-edge technology empowers leading enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across all communication channels, including voice, chat, email, and SMS.We envision a future where customer interactions are revolutionized, moving from mundane support tickets to swift resolutions and enriching conversations that foster deeper relationships. Our mission is supported by prestigious investors, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, who share our innovative vision.As a company that values collaboration and excellence, we operate from our London office, where our principles—Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle—guide our collective growth and success.About the RoleWe are seeking a Senior Solutions Engineer, a pivotal technical role that will help define the future of our AI-driven solutions in the enterprise sector. This position bridges pre-sales engineering, product strategy, and enterprise architecture. You will act as a trusted technical advisor to enterprise clients, facilitating value-driven solutions and integrating Decagon’s AI-native platform into complex ecosystems.

At Synthesia, we are revolutionizing the way businesses communicate through AI video technology. As the premier AI video platform, we proudly serve over 90% of the Fortune 100 companies. Founded in 2017 and based in London, our dynamic team spans across Europe and the US, dedicated to pushing the boundaries of visual communication and enterprise skill enhancement.With our recent Series E funding of $200 million, we now boast a $4 billion valuation and have raised over $530 million from top-tier investors such as Accel, NVentures (the VC arm of Nvidia), Kleiner Perkins, GV, and Evantic Capital, alongside visionaries from Stripe, Datadog, Miro, and Webflow.As a Customer Support Specialist, you will be the essential first point of contact for our customers, providing expert assistance and support to resolve any inquiries or challenges they may face with our products or services.Your responsibilities include:Promptly respond to customer inquiries via email, chat, or social media with professionalism and courtesy.Deliver accurate information and solutions to clients, effectively addressing their concerns.Recognize and escalate complex issues to Tier 2 support when necessary.Collaborate seamlessly with technical support specialists, product support teams, and leadership to ensure swift resolution of customer issues.Maintain precise customer records in our CRM systems, including Intercom and Salesforce.Achieve and exceed individual and team performance metrics (KPIs) such as response times, issue resolution rates, and customer satisfaction scores.Continuously enhance your product knowledge to stay updated on our offerings and processes.Provide constructive feedback to improve customer support strategies and operations.About you:High school diploma or equivalent; a degree in a related field is a plus.Minimum of 1 year experience in a technical support role.Exceptional verbal and written communication skills.A customer-centric mindset with a passion for exceeding customer expectations.Strong multitasking abilities and problem-solving skills.