Project Support Specialist

As a Project Support Specialist at NewEraTech, you will play a crucial role in ensuring our projects run smoothly and efficiently. You will collaborate with project managers and team members to facilitate communication, manage schedules, and assist in tracking project progress. Your organizational skills and attention to detail will be essential in providing…

New Era Technology brings together more than 3,000 professionals worldwide, guided by a People First philosophy. The company connects people, places, and information through secure technology solutions. Employees find a workplace where individual contributions are valued and growth is encouraged. Team members collaborate with certified industry specialists, benefit from ongoing training, and work in a culture that values continuous learning and inclusion. The focus remains on delivering strong customer experiences through teamwork and support. Role overview The Project Coordinator, based in Manila and working remotely, supports project delivery for US-based operations. The role involves coordinating tasks, managing schedules, tracking progress, and keeping stakeholders informed. The main objective is to help projects finish on time, within scope and budget, and in line with PMO standards. Main responsibilities Schedule, prioritize, and coordinate work orders with vendors, onsite teams, and stakeholders. Allocate resources, resolve scheduling conflicts, and confirm work order readiness. Track, complete, document, and submit work orders for billing. Monitor progress against project timelines, quality standards, SLAs, and KPIs. Provide regular status updates and confirm completion with stakeholders. Ensure all operational procedures and quality standards are followed. Guide teams as needed and handle related duties as assigned. Work setup and schedule Remote position based in Manila Hours: 9:00 AM - 5:00 PM CST (may adjust based on project needs) What helps people succeed here Proactive problem-solving, attention to detail, and a drive to help the team reach its goals are important in this role. Strong coordination skills and clear communication support project success.

About UsAt Voice AI Solutions, we are dedicated to pioneering sophisticated conversational AI voice agents tailored for diverse businesses. Our innovative offerings include AI Receptionists, AI Customer Service Agents, and AI Sales Agents, alongside bespoke solutions for various sectors, including IT, finance, real estate, and insurance. Crafted with a focus on data sovereignty, security, and seamless integration, our AI solutions empower clients to scale operations, enhance customer experiences, and significantly lower operational costs by up to 70%.About the RoleWe are on the lookout for a talented Prompt Engineer to become a vital part of our Conversational AI team. In this key role, you will be instrumental in designing, testing, and refining prompts that facilitate natural, effective, and compliant interactions between our AI voice/chat agents and end-users. Collaborating closely with our developers, AI trainers, and clients, you will ensure that conversational flows are accurate, contextually aware, and aligned with our business objectives.

Join Swisstank Media as a Lead Generation Expert and be a pivotal part of our dynamic team! In this role, you'll harness your skills to drive effective lead generation strategies, contributing to our growth and success. This is a fantastic opportunity for individuals passionate about digital marketing and looking to make a significant impact.

About New Era Technology New Era Technology is a global company with over 3,000 employees. The team focuses on connecting people, places, and information through secure technology solutions. The company emphasizes a People First approach, aiming to create an environment where everyone feels valued and supported. Team members work alongside industry-certified colleagues, access ongoing training, and receive competitive benefits. New Era Technology is committed to individual growth, continuous learning, and a collaborative, inclusive culture. Role Overview: Change Management Specialist (Manila) The Change Management Specialist will support a large group of network engineers and technical project managers during a significant network technology refresh for a major global bank. This role centers on managing change requests and ensuring smooth coordination throughout the project lifecycle. Key Responsibilities Collaborate with deployment engineers to plan, execute, and close change requests Work closely with technical project managers and network engineers to support project goals Utilize ServiceNow to manage and track change management processes What We’re Looking For Expertise in ServiceNow Experience supporting technical teams, especially in large-scale network projects Strong communication and coordination skills This position is based in Manila. Candidates interested in making a real impact within a supportive, growth-focused company are encouraged to apply.

About AvePoint:AvePoint stands at the forefront of data security, governance, and resilience. As the global leader in these domains, we empower organizations to collaborate confidently by going beyond traditional solutions. Our AvePoint Confidence Platform is trusted by over 25,000 customers worldwide to prepare, secure, and optimize critical data across platforms such as Microsoft, Google, and Salesforce. With around 5,000 global channel partners, including managed service providers and value-added resellers, our solutions are available in over 100 cloud marketplaces. To discover more about us, visit www.avepoint.com.At AvePoint, we are dedicated to nurturing our team members. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make meaningful contributions, and take charge of your future. Unlock your full potential with us!About the Position:We are actively seeking a full-time General Ledger/Closing Accountant to join our finance team based in Manila, Philippines. This is a remarkable opportunity to collaborate with a high-performing team and contribute to the success of our global operations.Key Responsibilities:Perform comprehensive reconciliations prior to period closure, including bank reconciliations, accruals, prepaid accounts, and other financial accounts.Oversee the reconciliation of intercompany transactions and ensure accuracy.Prepare tax reports and assist with other closing tasks as required.

Join Wing, a pioneering company on a mission to redefine the future of work by creating world-class teams and automating operations. We are seeking an AI-Driven Back-End Developer to design, build, and maintain robust server-side applications that power AI solutions. The ideal candidate will possess strong expertise in back-end technologies, cloud infrastructure, and database management, along with hands-on experience in integrating and deploying AI/ML models and APIs. Your contributions will be vital in delivering innovative features that enhance user experiences and streamline operations.

About Our ClientAvomind is a pioneering climate-tech venture dedicated to constructing the world's first net-zero homes and communities in the Philippines. Their innovative homes not only contribute to the fight against climate change by reducing over 6,000 tons of CO2 emissions annually but also enhance the living standards of communities by providing homeowners with additional monthly income. Partnering with a leading French conglomerate and a global frontrunner in energy generation and management, they are on a mission to transform the housing landscape.Currently, they are developing expansive solar-powered communities, such as Sienna Homes in San Mateo, Rizal and Iligan, Lanao del Norte. These initiatives aim to address the housing crisis while facilitating a renewable energy transition, setting a new standard for affordable and climate-resilient living.As part of their growth, they are looking for dynamic and innovative professionals to join their team. If you are a self-motivated, passionate individual eager to make a meaningful impact in your career, this is the opportunity for you!The RoleThe Project Director will be instrumental in identifying new business opportunities and fostering partnerships while ensuring the effective coordination and delivery of housing projects. This role involves expanding the project pipeline, engaging directly with developers and potential clients, securing new contracts, and supervising construction quality and timelines through close collaboration with project teams.Key Responsibilities:Business Development & GrowthIdentify and pursue business opportunities in housing and community development throughout the Philippines.Build and enhance the company’s project pipeline by forging robust partnerships with developers, landowners, government entities, and financiers.Represent the company in high-stakes meetings and negotiations with clients, developers, and institutional stakeholders.Support marketing and branding initiatives to bolster visibility and attract new leads.Partnerships & Stakeholder EngagementAct as a representative of the company in discussions with potential clients, developers, and institutional partners.Identify and explore new housing and development opportunities across the Philippines.Establish and nurture strong relationships with developers, contractors, suppliers, government agencies, and other key stakeholders.Lead negotiations, ensuring alignment of external parties with the company’s goals and timelines.Project Coordination & DeliveryCollaborate with project managers and technical teams to guarantee seamless transitions from business opportunities to project execution.Monitor project timelines and quality strategically to ensure client commitments are met.Conduct site visits as necessary to assess progress and resolve issues impacting delivery.Ensure compliance with Philippine housing and construction regulations in partnership with delivery teams.

At NiCE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be catalysts for change, and we are committed to achieving exemplary standards in everything we do. If you share our passion for innovation and excellence, we invite you to explore an exciting career opportunity that ignites your potential.What does the role entail?As part of our expanding professional services team in Manila, you will become an expert advocate for Proactive AI, delivering top-notch implementations, analyses, and support to clients globally.Initially collaborating with teams in the EU and US, you will ensure quality assurance, automation, implementation, and ongoing support for our diverse clientele. As Proactive AI expands into the APAC region, the Manila team will spearhead the implementation and support for local clients.How will you contribute to our success?Implement MPower Proactive AI Agents under the mentorship of senior engineers, overseeing the process from requirement gathering to configuration, testing, and deployment.Ensure client satisfaction by executing technical tasks with a focus on quality and accuracy.Work collaboratively with regional and global teams to develop and support proactive customer journeys utilizing our internal tools and APIs.Analyze client needs and help translate business processes into automated solutions.Customize and configure the SaaS platform to align with customer requirements.Document solution designs, integrations, and implementation procedures effectively.Conduct troubleshooting, debugging, and issue resolution for deployed solutions.Assist in optimizing customer journeys through MPower transactional data and analytics.Maintain and write SQL queries for reporting and data validation purposes.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Take on additional responsibilities as needed to support Professional Services objectives.

We are seeking a dynamic and strategic Tender Unit Support Centre Manager to lead our operations in the Asia Pacific region. This role is pivotal in managing our tender processes, ensuring the highest standards of efficiency and quality in our submissions. As a key member of our team, you will collaborate closely with various departments to support the growth and success of our projects.

Join getwingapp as a Project Manager and leverage your experience in automation and marketing to enhance operations, increase outreach, and foster engagement with our community and stakeholders. In this dynamic role, you will lead diverse projects aimed at improving both organizational efficiency and marketing effectiveness. Your responsibilities will span from project planning and execution to ensuring alignment between marketing and operational goals. Collaborate with cross-functional teams to deliver high-quality results while implementing automation tools that streamline workflows and enhance productivity.

About AvePoint: At AvePoint, we transcend conventional data solutions to emerge as the global leader in data security, governance, and resilience. We empower organizations to collaborate confidently by establishing a solid data foundation. With over 25,000 clients globally, our AvePoint Confidence Platform optimizes and secures critical data across various collaboration environments including Microsoft, Google, and Salesforce. Our extensive global channel partner program comprises around 5,000 managed service providers, value-added resellers, and systems integrators, making our solutions available in over 100 cloud marketplaces. Discover more at www.avepoint.com. We are dedicated to investing in our employees, fostering agility, passion, and teamwork that allow you to excel and shape your career while making a meaningful impact. About the Position: Are you a seasoned Organizational Change Management Consultant skilled at navigating teams through complex organizational and technological transformations? If you're passionate about innovation and eager to engage with diverse IT projects, we invite you to join our expanding team at AvePoint! In this role, you will collaborate with various clients to instigate positive behavioral changes, ensure sustainable adoption, and achieve operational excellence through the effective use of AvePoint solutions. You'll lead the design and execution of targeted change management strategies for projects, which will include stakeholder identification and alignment, creating effective communication and feedback mechanisms, establishing success metrics, and ensuring long-term sustainability. You'll forge and nurture partnerships with key cross-functional leaders to align with organizational change management standards and facilitate daily change management activities while coaching stakeholders on the principles, tools, and their roles in effective change. This position is ideal for individuals who value agility, passion, and teamwork, bring innovative ideas to the forefront, and seek opportunities to learn, grow, and advance their careers. Leverage your skills and enhance what you do best for our customers, partners, and team!

Join xcellink as a Solutions Engagement Manager specializing in Data Centre operations. In this pivotal role, you will oversee the delivery of operational services within a Data Centre, managing facilities and teams, nurturing client relationships, and leading project engagements to ensure top-tier performance.Key Responsibilities: Optimize and deliver outsourcing services to enhance Data Centre operational efficiency through innovative Technology, Tools, and Transformational Strategies. Engage with clients to understand their requirements, providing strategic insights and effective project leadership. Ensure the maintenance of safe, secure, and efficient Data Centre environments. Lead and mentor teams of Data Centre technicians, engineers, and support staff in managed service operations. Develop and maintain robust client relationships, acting as the primary point of contact. Contribute to the strategic development of projects with your expertise in technical consultancy. Identify opportunities for upselling and growth within client engagements. Qualifications: A Bachelor’s degree or higher in a related field. At least 5 years of current experience in customer service or technical consultancy, with a focus on Data Centre and project management. Relevant professional certifications such as CDCS, CDCE, or CDFOM. Strong problem-solving abilities and a background in project management. Proven experience in negotiating contracts, managing vendor relationships, and overseeing procurement for Data Centre needs. In-depth knowledge of Data Centre operations and best practices, with proficiency in managing large-scale or hyperscale infrastructure. Familiarity with emerging technologies like AI, digital twin, and big data is advantageous. A willingness to travel as necessary. If you are a proactive individual with excellent communication skills and a passion for optimizing Data Centre operations, we encourage you to apply. Become a key player in our success story!Only shortlisted candidates will be contacted.

To ensure you receive our communications, please whitelist the domains lever.co and hire.lever.co.Disclaimer: This job description provides a general overview of the responsibilities and requirements for the position. Specific duties and tools will be discussed further during the final interview. Please make sure to apply based on your location and experience. We prioritize candidates who demonstrate capability!Lead Generation Specialist (Remote)At Wing, we are on an exhilarating journey to transform the future of work for businesses around the globe! We aim to be the premier destination for companies looking to build exceptional teams and streamline their operations.We are seeking a driven Lead Generation Specialist to join our team immediately!Key Responsibilities:1. Cultivate and foster positive relationships with customers and clients.2. Identify and source potential sales leads and their contact information through various channels (social media, client referrals, events, online platforms, etc.).3. Collaborate with the sales and marketing teams to nurture leads and integrate them into successful campaigns.4. Maintain an accurate sales prospecting database or CRM.5. Follow up with leads via email, SMS, and phone calls.6. Conduct research on market trends, customer needs, and industry best practices.7. Establish and implement criteria for qualifying leads and track conversion rates.8. Perform ad hoc tasks as needed.Qualifications:• Minimum of 1 year of proven experience as an Appointment Setter or Lead Generation Specialist working with international clients.• Exceptional English communication skills, both written and spoken.• Outstanding interpersonal skills.• Proficient in using lead generation software and online marketing channels.• Familiarity with modern technologies, including desktop sharing, cloud services, CRMs, and VoIP.• Experience with word processing and spreadsheet software (e.g., MS Office).• Knowledge of online scheduling tools (e.g., Google Calendar).• Strong communication skills via phone, email, and instant messaging.• Tech-savvy with a proactive attitude.• Willingness to work night shifts.Technical Requirements:• USB Headset with Noise Cancellation feature.• Functional Webcam.• Main and backup computer: minimum 1.8 GHz processor with at least 4GB RAM.

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" with your email provider to guarantee that you receive our communications. Client Overview:Join a pioneering organization at the forefront of artificial intelligence, operating within a collaborative framework that includes a dedicated Executive Assistant team and a vibrant recruitment department. We are on the lookout for a specialized Sourcing Assistant to elevate our current workflows and enhance our candidate sourcing capabilities.Industry: Artificial Intelligence / TechnologyLocation: Philippines Role Objective:We aim to find a proficient Sourcing Assistant adept at building robust candidate pipelines via LinkedIn and utilizing AI tools for insightful evaluation and outreach.Schedule:• 8:00 AM – 5:00 PM PSTKey Responsibilities:Identify and source qualified candidates on LinkedIn aligned with specific hiring criteria.Leverage AI tools to evaluate resumes against established benchmarks and pinpoint top talent.Compose and dispatch personalized outreach messages to attract prospective candidates.Qualifications:Proficient in AI Tools: Skillful in utilizing applications such as ChatGPT, Claude, or Gemini for analytical tasks including resume assessments and tailored email drafting.Exceptional English Communication: Near-native proficiency for effective candidate screening and executive-level dialogue.LinkedIn Sourcing Expertise: Demonstrated experience in identifying and evaluating specific talent profiles.Schedule Availability: Must be available to work from 8:00 AM – 5:00 PM Pacific Time. Preferred Qualifications:Experience with Lever (ATS)Familiarity with Notion and SlackProficient in Google WorkspaceTools & Platforms:LinkedIn (Sourcing)AI Tools (ChatGPT, Claude, Gemini)Google WorkspaceLever (ATS)Slack

At NiCE, we embrace challenges without limits, constantly pushing our boundaries. We are ambitious, transformative, and committed to winning. Our standards are set high, and we consistently exceed them. If you share our passion, we present you with an extraordinary opportunity to ignite your career.What does this role entail?As part of our expanding professional services team in Manila, you will become a champion and expert in Proactive AI, providing top-notch implementations, analyses, support, and more to clients globally.Initially collaborating with our teams in the EU and US, you will ensure quality assurance, automation, implementation, and support for both new and existing clients. As Proactive AI extends into the APAC region, our Manila team will spearhead local client implementations, quality assurance, support, and delivery.How will you contribute to our success?Implement MPower Proactive AI Agents under experienced engineers' guidance, from understanding requirements to configuration, testing, and deployment.Deliver quality-driven technical tasks in client engagements focusing on accuracy and satisfaction.Work with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.Analyze client needs and aid in translating business processes into automated solutions.Configure and customize the SaaS platform to align with customer requirements.Assist in documenting solution designs, integrations, and implementation workflows.Troubleshoot, debug, and resolve issues related to implemented solutions.Enhance customer journey optimization using MPower transactional data and basic analytics.Write and maintain SQL queries for effective reporting and data validation.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing, documentation, and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Perform additional duties as assigned to support Professional Services objectives.

About DatacomDatacom is a leading technology solutions provider with over 6,200 professionals dedicated to excellence across Australasia. Established in 1965 in New Zealand, we have spent more than 20 years expanding our operations in Malaysia and the Philippines, enjoying remarkable growth while maintaining profitability. Our commitment to delivering innovative and cost-effective digital solutions is driven by passionate teams who thrive in a dynamic environment.Our MissionAt Datacom, we collaborate with organizations and communities throughout Australia and New Zealand to enhance lives and empower businesses to leverage technology for innovation and growth.Role OverviewThe Project Coordinator plays a crucial role in managing all phases of delivering Statements of Work (SOW) from initiation through to successful execution. This fast-paced position requires exceptional organizational and time management skills, as the individual will be responsible for overseeing multiple deliverables and adapting to the evolving needs of our clients while maintaining internal systems effectively.Key Responsibilities Provide comprehensive administrative support to relieve management of complex tasks and detailed responsibilities. Maintain and coordinate documentation, including project design and development. Assist in preparing detailed reports. Coordinate project schedules to ensure timely delivery, adherence to user requirements, and maintainability. Facilitate communication across departments and with external stakeholders. Engage with personnel at all organizational levels to gather data and prepare reports, working closely with sales, systems engineering, product development, and cross-functional teams. Support the project team to optimize productivity. Track project progress against timelines, milestones, and budgets. Analyze challenges, determine solutions, and compile necessary documentation.

At NiCE, we believe in pushing boundaries and embracing challenges. Our ambition drives us to innovate and succeed. We're looking for individuals who share our passion for excellence and who aspire to be part of a transformative journey in their careers.What does this position entail?The Senior Technical Account Manager will take the lead in account management, project execution, and technical problem-solving, setting the standard for success in the industry. This role plays a crucial part in exceeding client expectations, enhancing processes, and advancing company objectives through collaboration with various departments.As a pivotal member of our team, you will address complex challenges and deliver unparalleled technical and customer service to our enterprise clients. By leveraging the expertise available within the company, you will guide strategic clients to overcome obstacles, maximize the use of our technology and services, and foster lasting loyalty.How will your contributions make a difference?Act as the primary liaison and advocate for designated enterprise accounts, guaranteeing successful contract execution, SLA compliance, and continuous client education.Work closely with Sales and Sales Engineering to identify customer opportunities, mitigate risks, and ensure smooth implementations.Build and sustain strong relationships with all levels of the customer’s organization, from operational staff to senior executives.Gain insights into clients' business objectives and demonstrate how NiCE’s offerings drive ROI, positioning yourself as a trusted advisor.Engage cross-functional teams to resolve technical issues, ensuring all challenges are addressed within SLA timelines, enhancing overall client satisfaction.Oversee project coordination to align with strategic goals and ensure successful project completion, either directly or in partnership with Project Managers.Utilize your extensive technical knowledge of NiCE products to implement solutions that expedite customer success.Conduct regular service and technology reviews, maintaining clear and prompt communication with clients, and effectively managing escalated issues.Provide coaching and mentoring, leading escalations, and contributing to the overall success of the team and organization by driving enhancements and sharing knowledge.Identify opportunities for product and service improvements, contributing to strategic enterprise-level initiatives.

Founded in 2017, Willow Inc. has rapidly evolved from a budding startup in Australia to a global leader in building management solutions. Our innovative technology empowers clients to optimize their buildings for efficiency and sustainability, ensuring smarter operations for both users and the environment.As a member of our dedicated team of high achievers, you will leverage cutting-edge technology to drive meaningful change in the built environment.In this pivotal role, you will collaborate closely with project and team leads to guarantee the effective and timely deployment of our software solutions. This position provides a unique opportunity to develop and maintain a crucial strategic account, directly influencing Willow's long-term growth trajectory.We are seeking a proactive individual with a proven track record in managing intricate, cross-functional projects to deliver successful outcomes. Experience in navigating diverse subject matter areas, whether you are an expert or not, will be essential for success in this role.Exceptional candidates will possess the ability to comprehend and articulate complex technical information to facilitate informed decision-making among both internal and external teams. Strong management and interpersonal skills are vital in this global organization, as you will need to foster cross-functional teams to support deployment initiatives, cultivate robust relationships with clients and partners, and effectively manage expectations of various stakeholders.

About AvePoint:At the forefront of data security and governance, AvePoint stands as a global leader dedicated to ensuring a secure, resilient, and optimized data environment for organizations worldwide. With a robust portfolio that caters to over 25,000 clients, we leverage our AvePoint Confidence Platform to enhance collaboration across platforms like Microsoft, Google, and Salesforce. Our extensive channel partner program encompasses approximately 5,000 service providers, ensuring our solutions are accessible in over 100 cloud marketplaces. For more information, visit www.avepoint.com.At AvePoint, we prioritize our employees' growth and well-being. We believe in fostering a culture of agility, passion, and teamwork, empowering our staff to make impactful contributions while crafting their career paths.About the Position:We are seeking a seasoned Change Management Consultant with expertise in guiding teams through diverse organizational and technological transformations. If you have a passion for innovation and are excited about working on varied IT projects, we invite you to join our dynamic team at AvePoint!In this role, you will collaborate with clients to drive positive behavioral change and facilitate the sustainable adoption of AvePoint solutions. You will lead the design and execution of tailored change strategies, focusing on stakeholder engagement, effective communication, and long-term success metrics. Establishing strong partnerships with key leaders across functions will be crucial to ensuring adherence to change management standards and practices.We are looking for individuals who value collaboration and creativity, and who are eager to learn and grow in their careers. Bring your talents and expertise to help us serve our clients, partners, and community!