Implementation Services Engineer - Join Our Professional Team

Join Nice Ltd. as a Professional Services Engineer specializing in Implementation. In this pivotal role, you will leverage your technical expertise to guide clients through successful integrations of our innovative solutions. You will collaborate with cross-functional teams, ensuring the delivery of high-quality services that meet client needs and drive sati…

Join our dynamic team at Nagarro as a Data Migration Staff Engineer. In this role, you will be pivotal in executing data migration projects, ensuring the accuracy and integrity of transferred data. Utilize your technical skills to address challenges while working collaboratively with cross-functional teams.

About ExegyExegy is at the forefront of intelligent market data solutions, advanced trading systems, and cutting-edge technology. As a reliable partner to the entire financial ecosystem—including buy-side and sell-side firms, exchanges, and technology providers—Exegy is committed to delivering exceptional service and innovative solutions globally.With headquarters in St. Louis and regional offices across North America, Europe, and Asia Pacific, Exegy is well-positioned to provide world-class support and managed services to a prestigious clientele of financial market participants.Job SummaryIn this dynamic role, you will analyze data usage for our clients while collaborating closely to ensure they fully understand our product offerings. You will assist in client training, represent Exegy at meetings, compile reports for market data clients, manage client installations and migrations, create custom reports, and address technical inquiries. Your input will also guide potential software enhancements based on client feedback. This role is not just a job; it’s a path to understanding the complexities of capital markets and offers significant opportunities for career growth.Work Schedule: U.S. hours

Join Adventus, a leading Information and Communications Technology (ICT) Solutions and Services Provider with a global presence.We empower organizations to achieve transformative outcomes by utilizing innovative solutions and intelligent applications, ensuring they thrive in an intensely competitive landscape.With our extensive network of technology partners, profound domain expertise, and a unique value proposition, we consistently exceed our customers' expectations.Job ResponsibilitiesDeliver on-site and/or remote technical support to end-users, diagnose and resolve technical issues.Oversee the deployment, maintenance, upgrades, and support of client computer systems, including hardware, software, operating systems, and networks.Manage Windows OS, Active Directory, Office 365, and Intune configurations, along with patching and file server management.Ensure a high level of user satisfaction by providing excellent customer service and tailored solutions to meet clients' needs.Handle IT asset management and other ad-hoc tasks as assigned.Knowledge of ITSM or ITIL principles is a plus.

First Circle is among the leading fintech companies in Southeast Asia, dedicated to empowering underserved SMEs through innovative financial solutions. We are revolutionizing access to credit for thousands of small businesses across the Philippines. Currently, we are in the exciting phase of developing a comprehensive Neobank that will offer features such as multi-currency accounts, payment solutions, foreign exchange, corporate credit cards, and payroll services.Having recently secured Series B funding, led by the IFC (the investment arm of the World Bank), we are on the lookout for mid to senior-level backend developers to accelerate our growth trajectory.Why Choose Engineering at First Circle?Working in developing markets like the Philippines comes with unique challenges, especially regarding digital infrastructure. We pride ourselves on building almost everything in-house, which while challenging, is incredibly rewarding. Our history of overcoming complex problems that have stumped many startups presents a significant opportunity for growth and innovation.We have a well-received core product, providing a rare chance to engage in zero-to-one development within an established company known for its accomplishments.Our engineering team is exceptional; we thrive on collaboration, prioritizing high standards without the burden of office politics, and we ensure that we enjoy the process.

Job Description:Join Adventus as an IT Helpdesk Engineer and deliver exceptional technical support to our end users. You will be the first point of contact for resolving various IT-related issues, ensuring seamless operation of corporate devices, applications, and peripherals.Your responsibilities will include troubleshooting problems with Mac OS, Windows 10 & 11, Microsoft Office, network connectivity, and printers. You will also handle email configuration and support for Outlook and other email services.As part of your role, you will diagnose desktop hardware issues and escalate them to manufacturers when necessary. Additionally, you will perform essential IT administrative tasks for onboarding and offboarding employees, managing account access and device setup.A key aspect of your responsibilities is to maintain comprehensive documentation of all support cases using our ticketing system, as well as updating our knowledge base and asset inventory, including tagging IT assets, parts, licenses, and hardware.We expect you to continually enhance your knowledge of various IT technologies and maintain a high standard of customer service for all employees, vendors, and clients. You will ensure that all assigned cases are resolved within SLA, prioritizing effectively to meet our service management principles.Additional duties may be assigned as necessary.

Join our dynamic team at Instructure as an L1 Support Engineer in Manila. In this role, you will be the first point of contact for our valued customers, providing exceptional technical assistance and troubleshooting support. Your expertise will help ensure the smooth operation of our services, and you will have the opportunity to develop your skills in a fast-paced, collaborative environment.

At Feedzai, we are revolutionizing the financial risk management landscape with our cutting-edge RiskOps platform. We lead the charge in protecting global commerce through innovative cloud-based solutions, harnessing the power of machine learning and artificial intelligence. Our mission is to facilitate a seamless transition to a cashless economy while fostering digital trust in every transaction. Major banks, processors, and retailers around the globe rely on Feedzai to safeguard trillions of dollars while enhancing the customer experience, all without compromising privacy. As a Series D company valued at over $1.5 billion and having raised $282 million, our solutions impact 900 million individuals across 190 countries.Customer Success Team: Our team is dedicated to delivering exceptional product experiences to our clients. This includes comprehensive education, precise configuration, innovative solution development, and strategic risk management. We collaborate closely with our clients to ensure they receive the right solutions, develop tailored strategies, and provide ongoing support throughout their journey with us. We thrive in a dynamic environment where every challenge is embraced, fostering an atmosphere of initiative and creativity.Your Role:As a Senior Product Support Engineer at Feedzai, you will be the primary point of contact for our customers, tackling complex pre-production and post-production technical challenges related to our cloud-based financial crime prevention platform. This position requires a robust technical background, a problem-solving mindset, and a customer-focused approach to ensure timely and effective resolution of issues.You will take full ownership of customer incidents, swiftly mitigate pressing issues, escalate to our engineering teams as necessary, and ensure complete resolution of all problems. This role involves analyzing intricate technical issues across Feedzai's product suite and their interaction with customer infrastructures, as well as liaising with stakeholders at all levels of seniority. We seek professionals with a background in L1, L2, and L3 support levels, or those with a technical acumen to navigate these various layers.

At NiCE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be catalysts for change, and we are committed to achieving exemplary standards in everything we do. If you share our passion for innovation and excellence, we invite you to explore an exciting career opportunity that ignites your potential.What does the role entail?As part of our expanding professional services team in Manila, you will become an expert advocate for Proactive AI, delivering top-notch implementations, analyses, and support to clients globally.Initially collaborating with teams in the EU and US, you will ensure quality assurance, automation, implementation, and ongoing support for our diverse clientele. As Proactive AI expands into the APAC region, the Manila team will spearhead the implementation and support for local clients.How will you contribute to our success?Implement MPower Proactive AI Agents under the mentorship of senior engineers, overseeing the process from requirement gathering to configuration, testing, and deployment.Ensure client satisfaction by executing technical tasks with a focus on quality and accuracy.Work collaboratively with regional and global teams to develop and support proactive customer journeys utilizing our internal tools and APIs.Analyze client needs and help translate business processes into automated solutions.Customize and configure the SaaS platform to align with customer requirements.Document solution designs, integrations, and implementation procedures effectively.Conduct troubleshooting, debugging, and issue resolution for deployed solutions.Assist in optimizing customer journeys through MPower transactional data and analytics.Maintain and write SQL queries for reporting and data validation purposes.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Take on additional responsibilities as needed to support Professional Services objectives.

Join Nagarro as a Senior Data Migration Lead Engineer, where you will spearhead complex data migration projects, ensuring seamless transitions and integrations. You will collaborate with cross-functional teams to develop robust migration strategies, troubleshoot issues, and optimize processes for efficiency.

Role Overview Nice Ltd. is expanding its Build and Deploy team in Manila, Philippines. The Lead DevOps Engineer for Customer Experience will manage CI/CD pipelines, build systems, and release automation to help engineering teams deliver reliable software. This role works closely with engineers worldwide in a collaborative, growth-oriented environment. What You Will Do Design, develop, and continuously improve CI/CD pipelines for multiple products and environments. Promote software-defined infrastructure and automation practices throughout the company. Guide complex build, release, and deployment processes involving several teams and systems. Set up and maintain automated quality gates, release standards, deployment controls, and compliance checks within pipelines. Work with engineering, QA, operations, security, and architecture teams to improve delivery speed, quality, and reliability. Define and promote best practices for branching, code promotion, environment management, and release orchestration. Spot opportunities to enhance scalability, resilience, efficiency, and developer experience through automation and process improvements. Research, prototype, and recommend new technologies, tools, and frameworks to advance DevOps capabilities. Oversee daily operations, maintenance, and upgrades for source control, build, pipeline, and deployment systems. Lead troubleshooting and resolution for complex issues in pipelines, deployments, and related tooling. Support critical release activities, including occasional after-hours work for scheduled releases or urgent incidents, coordinated with the team in advance. Mentor engineers, provide technical direction, and serve as a subject matter expert in DevOps and release engineering. Help shape cross-team planning to ensure DevOps initiatives align with broader engineering objectives.

Role overview Speechify seeks a Software Engineer focused on platform development in Manila. The position involves designing, building, and refining technology solutions that serve as the backbone for Speechify's products. Engineers in this team play an active part in shaping both the direction and quality of the platform. The work environment encourages creative thinking and strong collaboration, with each team member’s input valued in technical decisions. What you will do Develop and enhance core technology that supports Speechify’s product suite Work closely with teammates to solve technical challenges and improve platform reliability Contribute ideas and feedback to guide the platform’s evolution Team culture The engineering team emphasizes open communication, creativity, and a collaborative approach to problem-solving. Every engineer has a voice in the ongoing growth of the platform.

Company Overview:Established in 2002, DVI Solutions has emerged as a premier provider of innovative audio-visual systems that enhance communication and collaboration among our clients. We operate across multiple countries including Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, serving a diverse clientele that spans corporations, government entities, educational institutions, retail businesses, and hospitality sectors.Role Summary:We seek a talented and committed Audio-Visual Service Engineer to join our dynamic team in the Philippines. In this pivotal role, you will oversee the installation, maintenance, troubleshooting, and technical support of audio-visual (AV) systems at client locations. Collaborating closely with project teams and clients, you will ensure that all systems operate smoothly and adhere to the highest quality benchmarks.Key Responsibilities:Install, test, and commission AV equipment and systems including projectors, video conferencing solutions, audio processors, and control systems.Execute regular preventive and corrective maintenance on AV systems.Diagnose and resolve hardware and software challenges, both on-site and remotely.Deliver technical support and training to clients regarding AV system operations.Engage with project and sales teams to accurately understand customer needs and provide effective solutions.Document service reports, maintenance logs, and client feedback meticulously.Stay informed about the latest AV technology trends and product developments.

About UsAt Voice AI Solutions, we are dedicated to pioneering sophisticated conversational AI voice agents tailored for diverse businesses. Our innovative offerings include AI Receptionists, AI Customer Service Agents, and AI Sales Agents, alongside bespoke solutions for various sectors, including IT, finance, real estate, and insurance. Crafted with a focus on data sovereignty, security, and seamless integration, our AI solutions empower clients to scale operations, enhance customer experiences, and significantly lower operational costs by up to 70%.About the RoleWe are on the lookout for a talented Prompt Engineer to become a vital part of our Conversational AI team. In this key role, you will be instrumental in designing, testing, and refining prompts that facilitate natural, effective, and compliant interactions between our AI voice/chat agents and end-users. Collaborating closely with our developers, AI trainers, and clients, you will ensure that conversational flows are accurate, contextually aware, and aligned with our business objectives.

At Code and Theory, our engineering teams are dedicated to crafting and managing state-of-the-art digital products that deliver captivating customer experiences as well as robust internal platforms. As a Senior Full-Stack Engineer, you'll be instrumental in developing solutions across the full stack, encompassing both front-end and back-end components, while closely collaborating with design, product, and quality assurance teams to ensure high-quality, scalable, and well-structured solutions. This role emphasizes strong API integration abilities, sound engineering judgment, and a capacity for rapid learning and adaptation to new tools and technologies.WHAT YOU'LL DOOwn and manage features and systems across the full stack, ensuring the delivery of high-quality, scalable solutions either independently or collaboratively.Develop and sustain modern front-end applications utilizing React and Next.js, with a focus on accuracy, maintainability, and seamless integration with back-end services.Design, implement, and integrate APIs and back-end services while ensuring clear contracts, robust data validation, and reliable communication between internal and external systems. You will lead or manage complex API integrations from start to finish.Work with typed back-end frameworks and tools (e.g., tRPC, Prisma, Zod) to create maintainable and well-structured application logic.Collaborate with cross-functional teams to align on architecture, data flow, and technical trade-offs.Engage in technical discussions, architectural reviews, and problem-solving sessions.Produce clean, maintainable, and well-documented code adhering to established standards and best practices.Support and mentor junior engineers by sharing knowledge, reviewing code, and promoting sound engineering practices.Stay updated with emerging technologies and frameworks, demonstrating the ability to quickly learn and apply new platforms as necessary.

Role Overview NiCE is looking for a DevOps Engineer to join the Build and Deploy team in Manila, Philippines. This group manages the CI/CD pipelines, build systems, and release automation that help engineering teams deliver software efficiently. The Manila office brings together engineers from different backgrounds in a collaborative setting. Main Responsibilities Design, develop, and maintain CI/CD pipelines. Build and support software-defined infrastructure solutions. Coordinate build and release activities with internal stakeholders across engineering teams. Develop and implement automated quality gates and release controls. Work with teams to establish and improve code quality metrics and measurement practices. Research, evaluate, and prototype new technologies to enhance DevOps processes and efficiency. Promote DevOps best practices in collaboration with engineering, operations, and technical teams. Oversee daily operations of build systems, deployment pipelines, and source control platforms. Perform routine maintenance, support, and upgrades for DevOps tools and systems. Provide occasional off-hours support for scheduled releases or critical incidents, with advance coordination. Location This role is based in Manila, Philippines.

Turner Townsend is looking for a Health, Safety, and Environment (HSE) Engineer with expertise in Industrial and Logistics projects. This position is based in Manila and centers on maintaining high standards of workplace safety and compliance across ongoing initiatives. Role overview The HSE Engineer will develop and put in place HSE strategies tailored to industrial and logistics settings. The position involves regular audits and close coordination with teams from different disciplines to uphold safety protocols and encourage safe practices throughout project sites. What you will do Create and implement HSE strategies for industrial and logistics operations Conduct safety audits to ensure compliance with regulations and company policies Work with cross-functional teams to promote a strong safety culture Requirements Background in Health, Safety, and Environment engineering Experience in industrial and logistics projects is preferred Strong commitment to workplace safety and regulatory compliance

Location: Sta. Cruz, ManilaSchedule: Dayshift; Monday to Friday; 7:30 AM to 6 PMWork Setup: On-site in Metro Manila (Chinatown area initially; hybrid arrangement may be considered in future).Join a leading enterprise in the industrial and building supplies sector as a Senior Systems Administrator. This role provides a unique chance to influence the IT infrastructure directly, utilizing cutting-edge tools and methodologies while being part of a forward-thinking department with ambitious goals.Your primary responsibilities will include ensuring the administration, reliability, and security of the company's server infrastructure, networks, and cloud environments. You will play a crucial role in maintaining smooth daily operations while contributing to modernization initiatives and system process documentation.

Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.

Join our expanding team as a Network Engineer, providing exceptional remote support to clients across Brazil, Mexico, and the Philippines. In this pivotal role, you will be tasked with implementing and supporting Palo Alto firewalls and Cisco-based networks, ensuring that our customers' needs are met around the clock. Your initial project will involve managing network devices while adhering to a 'follow the sun' support model, guaranteeing seamless service delivery.Key Responsibilities:Design, troubleshoot, and document enterprise-level networks and associated systems.Implement and manage Palo Alto firewalls to enhance security.Facilitate knowledge transfer and offer informal training sessions to clients, empowering them to manage their networks effectively.