Customer Success Engineer - Night Shift

About AvePointAt AvePoint, we are the premier global authority in data security, governance, and resilience. We transcend conventional solutions to establish a solid data foundation, empowering organizations worldwide to collaborate with assurance. Our AvePoint Confidence Platform is trusted by over 25,000 clients globally to prepare, secure, and enhance the…

About TeamifiedTeamified partners with leading enterprises and digital-first businesses in Australia, assisting them in building effective remote teams across India, the Philippines, and Sri Lanka. We take pride in our ability to hire exceptional teams that work on groundbreaking technology. Currently, Teamified boasts over 200 engineers, testers, product managers, and more, collaborating across more than 20 partners. Our focus is on enhancing the way organizations construct and manage their remote teams, emphasizing strong relationships, trust, integrity, culture, and effective hiring processes. In addition to this, we are in the process of developing our own technology products. We are committed to delivering outstanding results for our customers, partners, and team members.Client Overview:Our client is a prominent Australian FinTech company that specializes in offering a modern platform for business credit cards and expense management. They provide an innovative alternative to traditional corporate cards, aimed at simplifying spending for businesses, reducing time and costs associated with financial management, and enhancing visibility and control over expenses. Key offerings include Mastercard-powered credit cards that can be issued to employees and a spend management platform that enables businesses to monitor expenses in real-time, capture receipts, categorize costs, and automate reconciliation with accounting software. Employees can conveniently use a mobile app to upload receipts and add notes, streamlining the expense reporting process. Importantly, there are no foreign transaction fee mark-ups, and integration with popular accounting software such as Xero and SAP Concur is available. The platform also allows businesses to set spending limits and manage card controls, with users able to earn Velocity Points on qualifying expenditures.Position Overview:We are looking for a dedicated Senior Backend Engineer who will play a pivotal role in driving the implementation of solutions within a collaborative and fast-paced environment. This position requires translating technical challenges into viable business solutions, working alongside cross-functional teams, and contributing to a culture that values open communication and knowledge sharing. Strong technical proficiency and the ability to clearly articulate ideas are essential.Key Responsibilities: Design, develop, and maintain robust backend systems utilizing Python/Django Architect and implement scalable API services and database models Collaborate with DevOps teams to deploy and manage services in GCP and Kubernetes environments Write clean, maintainable, and thoroughly tested code Troubleshoot and resolve complex production issues Contribute to architectural decisions that shape the platform's future Optimize system performance and manage technical debt Work closely with product and commercial teams to drive innovation and efficiency

Join Nice Ltd. as a Professional Services Engineer focusing on Customer Success and Customer Experience (CX). In this role, you will be pivotal in ensuring the satisfaction of our clients by providing top-notch technical solutions and support. You will collaborate with clients to understand their needs, implement effective solutions, and ensure a seamless integration of our products into their operations.

Circular Economy Systems (CES) operates large-scale container deposit schemes, recycling nearly 10 million drink containers daily with a 10-cent refund for eligible items. The company develops and maintains a suite of products supporting SaaS and business services, including accounting, payments, marketing, materials trading, HR, and customer support. CES was founded in 2017 as a joint venture between Lion and Coca-Cola Europacific Partners and has since expanded rapidly. The company is headquartered in North Sydney and recently rebranded from Container Exchange Services to reflect its broader vision. Role overview The Lead Engineer for Platform Engineering plays a central role in shaping both the strategy and hands-on execution of Microsoft Azure capabilities at CES. This position focuses on designing, building, and maintaining Azure infrastructure, ensuring that systems remain secure, scalable, and resilient. The role also involves mentoring a small team and fostering best practices in automation, CI/CD, security, and monitoring across the technology stack. Main responsibilities Design and implement Microsoft Azure cloud infrastructure to support business applications and services. Maintain high standards for security, availability, scalability, and performance across all systems. Provide technical leadership, mentorship, and coaching to Platform engineers. Direct and optimize the migration of data from AWS to Azure, focusing on efficiency and minimal disruption. Implement and manage Infrastructure as Code (IaC) using tools such as Terraform, Bicep, or ARM templates. Location This role is based in Manila.

Empowering Every Identity, From AI to HumanAt Okta, we recognize that identity is the cornerstone of unlocking AI's potential. Our mission is to secure AI by providing a trusted and neutral infrastructure that allows organizations to thrive in this transformative era. We seek individuals who are passionate about solving complex challenges with significant real-world implications. If you are a proactive builder who prioritizes speed, urgency, and excellence, we want to hear from you!We are currently on the lookout for a motivated and talented Atlassian System Engineer to join our Workplace Technology Atlassian platform engineering team. In this pivotal role, you will be responsible for designing, implementing, and maintaining our Atlassian Cloud suites. You will also manage UI configurations, automate processes, and integrate systems to enhance business workflows and user satisfaction.

Join Nice as a Professional Services Engineer specializing in Customer Success and Customer Experience (CX). In this pivotal role, you will work closely with clients to ensure they derive maximum value from our solutions. You will engage with customers to understand their needs, provide technical expertise, and deliver tailored solutions that enhance their overall experience.

Join Nagarro as a Senior Data Migration Lead Engineer, where you will spearhead complex data migration projects, ensuring seamless transitions and integrations. You will collaborate with cross-functional teams to develop robust migration strategies, troubleshoot issues, and optimize processes for efficiency.

At Feedzai, we are revolutionizing the financial risk management landscape with our cutting-edge RiskOps platform. We lead the charge in protecting global commerce through innovative cloud-based solutions, harnessing the power of machine learning and artificial intelligence. Our mission is to facilitate a seamless transition to a cashless economy while fostering digital trust in every transaction. Major banks, processors, and retailers around the globe rely on Feedzai to safeguard trillions of dollars while enhancing the customer experience, all without compromising privacy. As a Series D company valued at over $1.5 billion and having raised $282 million, our solutions impact 900 million individuals across 190 countries.Customer Success Team: Our team is dedicated to delivering exceptional product experiences to our clients. This includes comprehensive education, precise configuration, innovative solution development, and strategic risk management. We collaborate closely with our clients to ensure they receive the right solutions, develop tailored strategies, and provide ongoing support throughout their journey with us. We thrive in a dynamic environment where every challenge is embraced, fostering an atmosphere of initiative and creativity.Your Role:As a Senior Product Support Engineer at Feedzai, you will be the primary point of contact for our customers, tackling complex pre-production and post-production technical challenges related to our cloud-based financial crime prevention platform. This position requires a robust technical background, a problem-solving mindset, and a customer-focused approach to ensure timely and effective resolution of issues.You will take full ownership of customer incidents, swiftly mitigate pressing issues, escalate to our engineering teams as necessary, and ensure complete resolution of all problems. This role involves analyzing intricate technical issues across Feedzai's product suite and their interaction with customer infrastructures, as well as liaising with stakeholders at all levels of seniority. We seek professionals with a background in L1, L2, and L3 support levels, or those with a technical acumen to navigate these various layers.

At Code and Theory, our engineering teams are dedicated to crafting and managing state-of-the-art digital products that deliver captivating customer experiences as well as robust internal platforms. As a Senior Full-Stack Engineer, you'll be instrumental in developing solutions across the full stack, encompassing both front-end and back-end components, while closely collaborating with design, product, and quality assurance teams to ensure high-quality, scalable, and well-structured solutions. This role emphasizes strong API integration abilities, sound engineering judgment, and a capacity for rapid learning and adaptation to new tools and technologies.WHAT YOU'LL DOOwn and manage features and systems across the full stack, ensuring the delivery of high-quality, scalable solutions either independently or collaboratively.Develop and sustain modern front-end applications utilizing React and Next.js, with a focus on accuracy, maintainability, and seamless integration with back-end services.Design, implement, and integrate APIs and back-end services while ensuring clear contracts, robust data validation, and reliable communication between internal and external systems. You will lead or manage complex API integrations from start to finish.Work with typed back-end frameworks and tools (e.g., tRPC, Prisma, Zod) to create maintainable and well-structured application logic.Collaborate with cross-functional teams to align on architecture, data flow, and technical trade-offs.Engage in technical discussions, architectural reviews, and problem-solving sessions.Produce clean, maintainable, and well-documented code adhering to established standards and best practices.Support and mentor junior engineers by sharing knowledge, reviewing code, and promoting sound engineering practices.Stay updated with emerging technologies and frameworks, demonstrating the ability to quickly learn and apply new platforms as necessary.

Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.

About TymeXTymeX, a key division of Tyme Group, serves as our global Technology & Product Development Hub, dedicated to pioneering innovations in banking solutions.Our Financial Crime platform is instrumental in safeguarding both our customers and the bank against fraud, money laundering, and other financial crimes. We leverage cutting-edge data analytics, artificial intelligence, and automation to achieve our mission.About the RoleWe are in search of a skilled Senior Data Engineer to enhance our Financial Crime team. In this role, you will be integral in developing and maintaining robust data pipelines that facilitate fraud detection, entity resolution, and compliance analytics across Tyme's operations. Ideal candidates should be open to relocating to Vietnam.Your responsibilities will include working with extensive and complex datasets using Databricks, integrating real-time and batch data from various systems, and contributing to the design of a data foundation that supports real-time risk detection and case management.Key Responsibilities:Construct and refine data ingestion pipelines utilizing Python and PySpark to collect and transform data from diverse sources such as transactions, KYC, AML, authentication, devices, and logs.Demonstrate proficiency in SQL, preferably PostGres.Design and uphold data models that promote Financial Crime/Fraud detection, profiling, and entity resolution.Implement data quality checks to ensure data integrity across different environments.Collaborate closely with Data Scientists, Analysts, Compliance, Operations, and Product/Feature teams to operationalize models and rules.Utilize jobs, workflows, APIs, and streaming to manage large-scale data processing workloads.Integrate with external systems (e.g., sanctions, ID&V, biometrics, and authentication systems) to enhance risk and identity data.Support automation and monitoring of ETL processes to boost operational efficiency.

Nice Ltd. is seeking a Lead Professional Services Engineer for the Customer Success team based in Manila, Philippines. This role centers on helping clients gain the most from Nice solutions and ensuring they achieve their goals with the company’s products. Key responsibilities Guide clients through each stage of product implementation, from initial setup to full deployment Share best practices to encourage strong adoption and ongoing use of Nice solutions Lead training sessions that help customers use Nice products with confidence Communicate effectively with both technical and non-technical contacts Requirements Solid technical background and practical experience with enterprise software Ability to explain complex topics to varied audiences Experience supporting customers during onboarding and throughout their journey

Wrist Inc. is seeking a dynamic and strategic Head of Operations to lead our operational initiatives in Manila. In this executive role, you will be responsible for overseeing daily operations, developing long-term strategies, and ensuring operational excellence across all departments. The ideal candidate will have a proven track record in managing teams, streamlining processes, and driving growth. Join us to shape the future of Wrist Inc.!

fuku powers FastJobs, Southeast Asia’s top non-executive job portal, and FastGig, Singapore’s leading flexi-work recruitment app. Through these platforms, job seekers connect with thousands of employers across Singapore and Malaysia. Role Overview The Senior Software Engineer will join the software development team in Manila. This role involves working on active projects, collaborating with clients and cross-functional groups, and supporting the product team throughout the software development lifecycle. What You Will Do Oversee technical operations and handle debugging to keep platforms running smoothly at scale. Act as a technical advisor, sharing insights on complex tasks and encouraging industry best practices. Work closely with developers and product owners to deliver features on time and at a high standard. Stay current with new technologies and integrate them to keep products competitive. What We’re Looking For Bachelor’s degree in Computer Science or related field. 4-6 years of software development experience. Strong skills in PHP and frameworks such as Yii or Laravel. Experience across the stack, including React, jQuery, CSS, and Bootstrap. Solid understanding of REST API integrations and the full software development lifecycle (SDLC). Familiarity with Agile or Scrum, experience using JIRA, and knowledge of effective CI/CD pipelines. Ability to explain technical concepts clearly to stakeholders and lead teams with strong interpersonal skills. Expertise in data structures and algorithms to solve complex architectural problems. Why Join fuku? Work in a collaborative team that values mentorship and technical leadership. Contributions are recognized, and professional growth is a priority. The team is committed to supporting each member’s success and development.

Empower Every Identity, from AI to HumanAt Okta, we believe that identity is the cornerstone of unlocking AI's full potential. Our mission is to secure AI through a trusted, neutral infrastructure that allows organizations to confidently navigate this new technological frontier. This endeavor demands a tenacious approach to tackling intricate challenges with significant real-world implications. We seek proactive builders who thrive on urgency and deliver exceptional results.This is a chance to engage in work that can define your career. If you're passionate about our mission, we would love to connect.We are on the lookout for a driven and experienced Atlassian System Engineer to become a vital member of our Workplace Technology Atlassian platform engineering team. This position entails designing, implementing, and maintaining our cloud-based Atlassian solutions. You will also manage UI configurations, automations, and integrations to enhance business workflows and user satisfaction.

At TTEC Digital, we empower our clients by cultivating a workplace where employees feel appreciated and supported, as we believe that an exceptional customer experience starts with a committed workforce. Our goal is to create an environment where employees can excel and thrive.The Senior Engineer for NICE CXone Professional Services will play a crucial role in the development, testing, and delivery of the NICE CXone software platform. This position is highly technical and hands-on, requiring both business acumen and technical consulting skills. You will be responsible for implementing the NICE CXone software, leveraging your expertise in diverse Contact Center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems. Key responsibilities encompass all technology tiers, including (but not limited to) product design and development, unit testing, code reviews, defect resolution during the QA cycle, production environment support, and collaboration with fellow developers in an agile or waterfall development setting.This is a fully remote position based in the Philippines.

Join our dynamic Front-end engineering team at Code and Theory, where we are committed to delivering groundbreaking and immersive web experiences that captivate our clients and their customers. We strive to harmonize the challenges of adopting new technologies with the essential requirements of high performance, robust security, and accessibility. Collaborating with our diverse teams in engineering, design, and quality assurance, you will create innovative software solutions that address real-world challenges for remarkable clients. React is our primary front-end framework, and we pride ourselves on our extensive expertise in its implementation and the technologies surrounding it. As a Front-end Engineer, you will work closely with our cross-functional teams to discover and implement cutting-edge technologies that enhance user experiences and propel business growth.

Location: Sta. Cruz, ManilaSchedule: Dayshift; Monday to Friday; 7:30 AM to 6 PMWork Setup: On-site in Metro Manila (Chinatown area initially; hybrid arrangement may be considered in future).Join a leading enterprise in the industrial and building supplies sector as a Senior Systems Administrator. This role provides a unique chance to influence the IT infrastructure directly, utilizing cutting-edge tools and methodologies while being part of a forward-thinking department with ambitious goals.Your primary responsibilities will include ensuring the administration, reliability, and security of the company's server infrastructure, networks, and cloud environments. You will play a crucial role in maintaining smooth daily operations while contributing to modernization initiatives and system process documentation.

Join our dynamic team at Adventus as a Junior Operations Associate. In this exciting role, you will support various operational tasks, ensuring smooth processes and assisting with day-to-day management. If you are a proactive individual looking to grow in a fast-paced environment, we want to hear from you!

About Us:TymeX serves as the technological and operational hub of the esteemed TymeGroup. Our mission is to innovate, design, and develop cutting-edge software solutions for our business units located in South Africa, the Philippines, and across the APAC region, specifically in the dynamic fin-tech sector.Currently, we hold banking licenses in South Africa, the Philippines, Indonesia, and are rapidly expanding into Vietnam. Our talented design team is recognized for creating the Award-Winning GoTyme Bank App and Kiosk.The Role:We are in search of a motivated and passionate UX Research Intern to join our vibrant team in Vietnam, with exciting opportunities for international travel. This role offers invaluable hands-on experience in conducting quantitative studies and executing research operations tasks.Key Responsibilities:Contribute to both quantitative and qualitative UX research throughout the entire research lifecycle, from planning to synthesis.Assist in designing and implementing quantitative studies, including crafting questionnaires, establishing survey logic, programming surveys, and monitoring data quality.Support qualitative research efforts such as note-taking, transcription review, tagging, and aiding in the synthesis of interviews or usability tests.Help clean, structure, and analyze research data (both quantitative and qualitative), turning raw data into clear, actionable insights.Contribute to the development and maintenance of research repositories, ensuring insights, reports, and datasets are organized, searchable, and reusable.Utilize AI tools (e.g., Claude, transcription tools, text analysis) to enhance research workflows, including summarization, coding, and insight generation, while critically assessing output quality.Experiment with and refine internal research workflows by integrating AI where beneficial (e.g., expediting synthesis, survey analysis, or documentation).Observe and collaborate with seasoned researchers, participating in research planning, discussions, and critiques.