Senior Implementation Engineer

At NICE, we are driven by our ambition to constantly challenge the status quo and redefine the limits of what's possible. We take pride in being innovators and leaders in our field, always aiming for excellence. If you're passionate about making a significant impact and seeking a rewarding career journey, we have an exciting opportunity for you.What does thi…

Join our dynamic team at ttecdigital as a Senior Implementation Engineer, specializing in Five9 VCC Solutions. In this pivotal role, you will lead and execute implementations of our innovative cloud contact center solutions, ensuring seamless integration and optimal performance for our clients. Your expertise will be crucial in guiding client teams through technical challenges, and you will leverage your knowledge to enhance system functionality and user experience.As a Senior Implementation Engineer, you will collaborate closely with cross-functional teams, including product management and customer support, to ensure that our solutions meet the highest standards. You will engage directly with clients to understand their needs, providing tailored solutions that drive satisfaction and success.

At NiCE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be catalysts for change, and we are committed to achieving exemplary standards in everything we do. If you share our passion for innovation and excellence, we invite you to explore an exciting career opportunity that ignites your potential.What does the role entail?As part of our expanding professional services team in Manila, you will become an expert advocate for Proactive AI, delivering top-notch implementations, analyses, and support to clients globally.Initially collaborating with teams in the EU and US, you will ensure quality assurance, automation, implementation, and ongoing support for our diverse clientele. As Proactive AI expands into the APAC region, the Manila team will spearhead the implementation and support for local clients.How will you contribute to our success?Implement MPower Proactive AI Agents under the mentorship of senior engineers, overseeing the process from requirement gathering to configuration, testing, and deployment.Ensure client satisfaction by executing technical tasks with a focus on quality and accuracy.Work collaboratively with regional and global teams to develop and support proactive customer journeys utilizing our internal tools and APIs.Analyze client needs and help translate business processes into automated solutions.Customize and configure the SaaS platform to align with customer requirements.Document solution designs, integrations, and implementation procedures effectively.Conduct troubleshooting, debugging, and issue resolution for deployed solutions.Assist in optimizing customer journeys through MPower transactional data and analytics.Maintain and write SQL queries for reporting and data validation purposes.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Take on additional responsibilities as needed to support Professional Services objectives.

Join Nice Ltd. as a Professional Services Engineer specializing in Implementation. In this pivotal role, you will leverage your technical expertise to guide clients through successful integrations of our innovative solutions. You will collaborate with cross-functional teams, ensuring the delivery of high-quality services that meet client needs and drive satisfaction.

Join Nice Ltd. as a Professional Services Engineer focused on Implementation, where your expertise will be pivotal in driving successful project delivery and enhancing client satisfaction. You will collaborate closely with cross-functional teams to facilitate the integration of our solutions.

About TarroAt Tarro, we are dedicated to creating innovative solutions that empower small brick-and-mortar restaurants by alleviating the operational challenges of running their businesses. Our multi-product ecosystem offers AI-driven order taking, delivery enablement, payment solutions, and point-of-sale software, ensuring a seamless connection between restaurants and their customers. By combining technology with human touch, we tackle real-world challenges faced by small business owners.We are obsessed with prioritizing our customers and working backward from their needs. Our success is intrinsically tied to theirs. The restaurant industry in the United States boasts a staggering total addressable market (TAM) exceeding $1 trillion, yet it remains largely underserved by technological advancements. Large chains often have access to expensive tech that gives them a competitive edge; we believe that small restaurant owners deserve the same access to cutting-edge technologies at a reasonable cost.Having been profitable for nearly a decade, Tarro has experienced remarkable growth, with a fivefold revenue increase over the past four years. As of our latest fundraising round in mid-2022, we were valued at $450 million, and we have since witnessed significant advancements in customer acquisition, product development, and employee count. Thousands of loyal restaurants have entrusted Tarro with their success, serving nearly 20 million customers together. We are proud to have been recognized as one of Built In’s top companies to work for in 2023.To learn more about our culture, values, and how you can contribute to helping mom-and-pop restaurants thrive, please visit us here.

At Workstream, we are on a mission to revolutionize the management of the hourly workforce through our comprehensive HR, payroll, and hiring platform. With 2.7 billion hourly workers globally, representing 80% of the workforce, our innovative solutions aim to empower this often-overlooked segment of the labor market.We proudly serve notable brands across various industries, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a rapidly growing Series B company, we are expanding our product offerings to fulfill our vision, supported by distinguished venture capital firms and industry leaders such as Founders Fund, BOND, and Coatue.Our Core ValuesDiscover more about our Company Values and join us in adding to our vibrant culture!What We ProvideFully Remote Work EnvironmentDirect Deposit of Salary to Your Bank Account$50 Monthly Medical Stipend13th Month PayPerformance-Based BonusesFlexible Part-Time Opportunities

Join Our Team as a Product Implementation ManagerAt Tarro, we are dedicated to transforming the operational landscape for small brick-and-mortar restaurants. Our innovative suite of products integrates AI-enabled order processing, delivery solutions, payment systems, and point-of-sale software to empower restaurateurs. By bridging technology and human expertise, we aim to alleviate the challenges that small business owners face every day.We prioritize our customers, working backward to ensure their success leads to our own. The restaurant sector in the US is a colossal $1 trillion market, yet it remains largely untapped by technology. While large chains have access to expensive solutions, we believe that smaller establishments should equally benefit from advanced technologies at a reasonable cost.Tarro has enjoyed profitability for nearly a decade and has experienced a remarkable 5x growth in revenue over the past four years. As of our last funding round in mid-2022, we were valued at $450 million and have since seen substantial growth in customer acquisition, product development, and our team. Thousands of restaurants trust Tarro, helping us serve nearly 20 million customers. We are proud to be recognized by Built In as one of the top companies to work for in 2023.To discover more about our culture, values, and how you can help empower mom-and-pop restaurants, please visit us here!Role OverviewAs a Product Implementation Manager, you will play a pivotal role in onboarding and maintaining our clients on the Tarro platform. You will oversee the initial setup and ongoing adjustments of each restaurant’s backend configuration. Your expertise is crucial—our success in supporting restaurants hinges on accurately translating their real-world operations into our platform’s functionalities.Each restaurant is unique, and our system is designed for flexibility. This flexibility becomes valuable only when applied correctly. The Product Implementation team engages in two key phases of a restaurant’s backend configuration:

Join the dynamic team at AFRY as a Senior Civil/Structural Engineer in Manila. You will play a pivotal role in designing, analyzing, and overseeing the construction of various infrastructure projects. Your expertise will contribute to innovative solutions that meet client needs and adhere to industry standards.

Role overview Tarro is looking for a Senior Network Engineer based in Manila. This position centers on designing, implementing, and maintaining the company's network infrastructure. The work aims to ensure that network systems remain reliable and efficient. Key responsibilities Design and build network infrastructure to support business needs Maintain and monitor existing network systems for reliability Implement improvements to enhance network efficiency What we’re looking for Strong technical background in network engineering Proactive approach to problem-solving and system maintenance

At TTEC Digital, we prioritize fostering an environment where employees feel appreciated and supported, as we believe that an outstanding customer experience begins with an empowered workforce. Our vision is to cultivate a workplace where every employee can flourish.As part of the TTEC Digital Genesys Partner Practice, which comprises a diverse team of customer experience (CX) designers, consultants, engineers, and data scientists, we have proudly been recognized as the Partner of the Year 14 times. With over 400 certifications, our team's expertise allows us to effectively integrate the Genesys platform, applications, and components into complex, multi-platform environments, ensuring predictable outcomes that enhance the overall customer experience.We are currently on the lookout for a highly skilled and experienced Senior Genesys Engineer to join our dynamic team in Manila. The ideal candidate will possess in-depth knowledge and hands-on experience with the Genesys Engage Platform, including GVP, Genesys Routing, Genesys Real-time Reporting, Genesys Historical Reporting, IWD, Genesys Administration, and Workforce Management (WFM). This role requires participation in an on-call rotation to provide 24/7 support.

About TeamifiedTeamified partners with leading enterprises and digital-first businesses in Australia, assisting them in building effective remote teams across India, the Philippines, and Sri Lanka. We take pride in our ability to hire exceptional teams that work on groundbreaking technology. Currently, Teamified boasts over 200 engineers, testers, product managers, and more, collaborating across more than 20 partners. Our focus is on enhancing the way organizations construct and manage their remote teams, emphasizing strong relationships, trust, integrity, culture, and effective hiring processes. In addition to this, we are in the process of developing our own technology products. We are committed to delivering outstanding results for our customers, partners, and team members.Client Overview:Our client is a prominent Australian FinTech company that specializes in offering a modern platform for business credit cards and expense management. They provide an innovative alternative to traditional corporate cards, aimed at simplifying spending for businesses, reducing time and costs associated with financial management, and enhancing visibility and control over expenses. Key offerings include Mastercard-powered credit cards that can be issued to employees and a spend management platform that enables businesses to monitor expenses in real-time, capture receipts, categorize costs, and automate reconciliation with accounting software. Employees can conveniently use a mobile app to upload receipts and add notes, streamlining the expense reporting process. Importantly, there are no foreign transaction fee mark-ups, and integration with popular accounting software such as Xero and SAP Concur is available. The platform also allows businesses to set spending limits and manage card controls, with users able to earn Velocity Points on qualifying expenditures.Position Overview:We are looking for a dedicated Senior Backend Engineer who will play a pivotal role in driving the implementation of solutions within a collaborative and fast-paced environment. This position requires translating technical challenges into viable business solutions, working alongside cross-functional teams, and contributing to a culture that values open communication and knowledge sharing. Strong technical proficiency and the ability to clearly articulate ideas are essential.Key Responsibilities: Design, develop, and maintain robust backend systems utilizing Python/Django Architect and implement scalable API services and database models Collaborate with DevOps teams to deploy and manage services in GCP and Kubernetes environments Write clean, maintainable, and thoroughly tested code Troubleshoot and resolve complex production issues Contribute to architectural decisions that shape the platform's future Optimize system performance and manage technical debt Work closely with product and commercial teams to drive innovation and efficiency

At NiCE, we believe in pushing boundaries and redefining standards. We are innovators, dedicated to excellence and driven to succeed. If you’re ready to join a dynamic team that thrives on challenges and seeks to make a significant impact, we have an exciting career opportunity for you!What does the role entail?The Senior Cloud Network Engineer will oversee the architecture and security of NiCE's public and private cloud networks.This position involves evaluating both current and emerging technologies, working closely with the DevOps team and various business units to develop and enforce best practices. You will engage with AWS, Azure, GCP, and NiCE's own private cloud environments.Deep expertise in cloud technologies, particularly AWS and Azure, is essential. Candidates should possess substantial knowledge in cloud-specific networking, including VPC/VNET design, peering, VPN Gateways, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, and other cloud-related endpoints.A solid foundation in networking is required, with skills in advanced routing (BGP, OSPF), Firewalls, VPNs, Load Balancers, Ethernet switching, VoIP, and MPLS technologies. This role includes creating detailed design specifications and ensuring adherence to standards. You will also mentor fellow engineers and serve as the escalation point for cloud-related challenges.Your Impact:Act as an internal consultant across various business units, representing the Network team.Research and evaluate cloud technologies to meet current and future demands.Establish repeatable design strategies and automation processes.Update CloudFormation using JSON/YAML, Resource Manager, and Deployment Manager.Conduct design reviews of projects led by peers.Provide deep analysis and solve complex problems as the escalation point.Lead technical projects as needed.Communicate complex technical information effectively to diverse audiences, including stakeholders and engineers.

Location: Manila, Philippines Team: Build and Deploy Role Overview NiCE is growing its team in Manila. The Senior DevOps Engineer will join the Build and Deploy group, focusing on designing and implementing CI/CD pipelines, build systems, and release automation. This work supports engineering teams in delivering reliable and efficient software. The role involves close collaboration with colleagues both locally and globally. What You Will Do Design, implement, and improve CI/CD pipelines for a range of applications and environments. Lead projects to advance software-defined infrastructure and automation practices. Coordinate complex build and release processes with engineering, operations, and QA teams. Define and refine automated quality gates, release controls, and deployment standards. Work with engineering teams to set code quality metrics and operational standards. Spot process inefficiencies and drive improvements in automation, deployment, scalability, and reliability. Research and recommend new tools and technologies to strengthen DevOps capabilities. Provide technical leadership on best practices, branching strategies, environment management, and release processes. Oversee daily operations of source control, pipeline, and deployment systems. Manage maintenance, upgrades, and performance tuning for DevOps platforms. Support production and pre-production releases, including off-hours support for critical incidents. Mentor engineers and help build DevOps knowledge across the organization.

Join Nagarro as a Senior Data Migration Lead Engineer, where you will spearhead complex data migration projects, ensuring seamless transitions and integrations. You will collaborate with cross-functional teams to develop robust migration strategies, troubleshoot issues, and optimize processes for efficiency.

At Feedzai, we are revolutionizing the financial risk management landscape with our cutting-edge RiskOps platform. We lead the charge in protecting global commerce through innovative cloud-based solutions, harnessing the power of machine learning and artificial intelligence. Our mission is to facilitate a seamless transition to a cashless economy while fostering digital trust in every transaction. Major banks, processors, and retailers around the globe rely on Feedzai to safeguard trillions of dollars while enhancing the customer experience, all without compromising privacy. As a Series D company valued at over $1.5 billion and having raised $282 million, our solutions impact 900 million individuals across 190 countries.Customer Success Team: Our team is dedicated to delivering exceptional product experiences to our clients. This includes comprehensive education, precise configuration, innovative solution development, and strategic risk management. We collaborate closely with our clients to ensure they receive the right solutions, develop tailored strategies, and provide ongoing support throughout their journey with us. We thrive in a dynamic environment where every challenge is embraced, fostering an atmosphere of initiative and creativity.Your Role:As a Senior Product Support Engineer at Feedzai, you will be the primary point of contact for our customers, tackling complex pre-production and post-production technical challenges related to our cloud-based financial crime prevention platform. This position requires a robust technical background, a problem-solving mindset, and a customer-focused approach to ensure timely and effective resolution of issues.You will take full ownership of customer incidents, swiftly mitigate pressing issues, escalate to our engineering teams as necessary, and ensure complete resolution of all problems. This role involves analyzing intricate technical issues across Feedzai's product suite and their interaction with customer infrastructures, as well as liaising with stakeholders at all levels of seniority. We seek professionals with a background in L1, L2, and L3 support levels, or those with a technical acumen to navigate these various layers.

At Code and Theory, our engineering teams are dedicated to crafting and managing state-of-the-art digital products that deliver captivating customer experiences as well as robust internal platforms. As a Senior Full-Stack Engineer, you'll be instrumental in developing solutions across the full stack, encompassing both front-end and back-end components, while closely collaborating with design, product, and quality assurance teams to ensure high-quality, scalable, and well-structured solutions. This role emphasizes strong API integration abilities, sound engineering judgment, and a capacity for rapid learning and adaptation to new tools and technologies.WHAT YOU'LL DOOwn and manage features and systems across the full stack, ensuring the delivery of high-quality, scalable solutions either independently or collaboratively.Develop and sustain modern front-end applications utilizing React and Next.js, with a focus on accuracy, maintainability, and seamless integration with back-end services.Design, implement, and integrate APIs and back-end services while ensuring clear contracts, robust data validation, and reliable communication between internal and external systems. You will lead or manage complex API integrations from start to finish.Work with typed back-end frameworks and tools (e.g., tRPC, Prisma, Zod) to create maintainable and well-structured application logic.Collaborate with cross-functional teams to align on architecture, data flow, and technical trade-offs.Engage in technical discussions, architectural reviews, and problem-solving sessions.Produce clean, maintainable, and well-documented code adhering to established standards and best practices.Support and mentor junior engineers by sharing knowledge, reviewing code, and promoting sound engineering practices.Stay updated with emerging technologies and frameworks, demonstrating the ability to quickly learn and apply new platforms as necessary.

Workstream creates HR, payroll, and hiring software designed for the hourly workforce. The company serves clients such as Burger King, IHOP, and KFC, aiming to make it easier for hourly workers and their employers to succeed. Backed by investors including Founders Fund, BOND, and Coatue, Workstream continues to grow as a Series B company. The Senior Software Engineer - Professional Services role is based in Manila, Philippines, and offers full remote flexibility. This position supports Workstream's mission to deliver technology that meets the needs of hourly workers and their employers. What we offer Fully remote work setup Salary paid via direct bank transfer $50 monthly stipend Annual bonus program Flexible paid time off (PTO) Our values Workstream seeks people who want to help build a positive, collaborative team culture and who share our company values.

About TymeXTymeX, a key division of Tyme Group, serves as our global Technology & Product Development Hub, dedicated to pioneering innovations in banking solutions.Our Financial Crime platform is instrumental in safeguarding both our customers and the bank against fraud, money laundering, and other financial crimes. We leverage cutting-edge data analytics, artificial intelligence, and automation to achieve our mission.About the RoleWe are in search of a skilled Senior Data Engineer to enhance our Financial Crime team. In this role, you will be integral in developing and maintaining robust data pipelines that facilitate fraud detection, entity resolution, and compliance analytics across Tyme's operations. Ideal candidates should be open to relocating to Vietnam.Your responsibilities will include working with extensive and complex datasets using Databricks, integrating real-time and batch data from various systems, and contributing to the design of a data foundation that supports real-time risk detection and case management.Key Responsibilities:Construct and refine data ingestion pipelines utilizing Python and PySpark to collect and transform data from diverse sources such as transactions, KYC, AML, authentication, devices, and logs.Demonstrate proficiency in SQL, preferably PostGres.Design and uphold data models that promote Financial Crime/Fraud detection, profiling, and entity resolution.Implement data quality checks to ensure data integrity across different environments.Collaborate closely with Data Scientists, Analysts, Compliance, Operations, and Product/Feature teams to operationalize models and rules.Utilize jobs, workflows, APIs, and streaming to manage large-scale data processing workloads.Integrate with external systems (e.g., sanctions, ID&V, biometrics, and authentication systems) to enhance risk and identity data.Support automation and monitoring of ETL processes to boost operational efficiency.

fuku powers FastJobs, Southeast Asia’s top non-executive job portal, and FastGig, Singapore’s leading flexi-work recruitment app. Through these platforms, job seekers connect with thousands of employers across Singapore and Malaysia. Role Overview The Senior Software Engineer will join the software development team in Manila. This role involves working on active projects, collaborating with clients and cross-functional groups, and supporting the product team throughout the software development lifecycle. What You Will Do Oversee technical operations and handle debugging to keep platforms running smoothly at scale. Act as a technical advisor, sharing insights on complex tasks and encouraging industry best practices. Work closely with developers and product owners to deliver features on time and at a high standard. Stay current with new technologies and integrate them to keep products competitive. What We’re Looking For Bachelor’s degree in Computer Science or related field. 4-6 years of software development experience. Strong skills in PHP and frameworks such as Yii or Laravel. Experience across the stack, including React, jQuery, CSS, and Bootstrap. Solid understanding of REST API integrations and the full software development lifecycle (SDLC). Familiarity with Agile or Scrum, experience using JIRA, and knowledge of effective CI/CD pipelines. Ability to explain technical concepts clearly to stakeholders and lead teams with strong interpersonal skills. Expertise in data structures and algorithms to solve complex architectural problems. Why Join fuku? Work in a collaborative team that values mentorship and technical leadership. Contributions are recognized, and professional growth is a priority. The team is committed to supporting each member’s success and development.