Quality Assurance & Audit Support Specialist

Role Overview Eurofins Scientific is seeking a Quality Assurance & Audit Support Specialist in Milan. This position plays a key part in maintaining high quality standards across auditing activities. The role involves supporting quality assurance efforts and assisting with audits to confirm compliance with regulatory requirements.

Position: IT Quality Assurance AnalystLocation: Milan, ILDuration: 24+ monthsDescription:We are seeking a skilled IT Quality Assurance Analyst with proven experience in the implementation of SAP and other leading solutions within manufacturing and warehouse settings. The ideal candidate will have a track record of guiding diverse teams through the development and execution of effective testing methodologies.Exceptional verbal communication skills and a strong background in overseeing testing processes for medium to large-scale implementations are essential.Proficiency in Microsoft Excel and experience in process management are required.The ability to extract data from various testing tools to generate insightful reports is crucial.Familiarity with HP ALM (Application Lifecycle Management) and Rally (for Agile environments) is highly advantageous.A solid understanding of software quality assurance processes and methodologies is necessary.A degree or equivalent professional experience is preferred.Minimum of 2 years of relevant experience is required.Metatarsals are required for the role.Thanks & Regards,Amit Kumar SinhaTechnical Recruiter,Direct No:7322017026

Stiamo cercando un talentuoso Software Quality Assurance Tester da integrare nel nostro team a Milano. Le responsabilità chiave includono:Collaborare con il team di sviluppo per comprendere e analizzare i requisiti del software.Pianificare, progettare e eseguire test manuali e automatizzati.Identificare, documentare e segnalare difetti, anomalie e problemi di qualità.Contribuire alla definizione e all'implementazione di procedure di test.Definire e aggiornare i casi di test.Collaborare con il team di sviluppo per risolvere i problemi di qualità.Promuovere il miglioramento continuo dei processi di testing.

About Sibill Sibill is building a unified financial platform for SMEs and accountants. Many businesses still rely on disconnected tools for billing, payments, treasury, and accounting. Sibill brings these functions together in one modern system to save time and deliver real value. The company is ambitious, pragmatic, and focused on quality. Backed by international investors including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify), Sibill is growing quickly. This is an early-stage team with big plans to reshape how 90% of Italian companies handle their finances. Role Overview The Customer Support Specialist serves as the main point of contact for Sibill’s customers in Milan. This role goes beyond basic ticket management. It combines support, analysis, and collaboration with Customer Success, Product, and Engineering teams. The goal: ensure every customer’s daily experience on the platform is smooth, and that customer feedback shapes product and process improvements. What You Will Do Deliver high-quality support through chat, phone, and email Analyze and resolve customer issues quickly and accurately Manage incoming tickets, setting priorities and escalating when needed Spot recurring issues and suggest ways to improve the product and internal processes Work closely with Customer Success, Product, and Engineering to optimize support operations Help create and update both internal and external knowledge bases What Sets You Apart This role is a strong match for someone who is proactive, enjoys solving problems, and thrives when things move quickly.

Join dandy as a Clinical Support Trainer & Customer Experience Specialist in Milan, where you will play a vital role in enhancing our clinical training programs and improving customer interactions. In this position, you will lead training sessions, support clinical teams, and ensure a seamless experience for our clients. Your expertise will directly contribute to our mission of delivering exceptional healthcare services.

Join our innovative and rapidly expanding team at the-level-group as an IT Retail Operations Specialist in Milan. In this pivotal role, you will report directly to the IT Manager and be instrumental in ensuring the seamless functioning of our retail IT infrastructure across our stores in Europe and the US. Your responsibilities will encompass providing first- and second-level IT support both remotely and on-site, overseeing installations, troubleshooting, and managing new store projects.If you possess a robust background in retail IT, have a deep understanding of store operations, and thrive in a fast-paced international setting where technology enhances business success, we would love to connect with you.

About UsAt Sibill, we are revolutionizing the financial operating system for SMEs and accountants. Currently, businesses and firms rely on fragmented and inefficient tools. We aim to change this: by integrating invoicing, payments, treasury, and accounting into a single modern platform, we provide time back to our users and create real value.We are ambitious, pragmatic, and efficient. We build quickly and always strive for excellence.As a rapidly growing company, we are backed by some of the finest international investors, including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify).This is just the beginning.If you want to build something that can change the way 90% of companies in Italy operate, this is the right place for you.The RoleWe are looking for a Technical Customer Success Specialist with a solid accounting background to help our client accounting firms maximize their use of Sibill.You will play a crucial role in onboarding new clients, providing support on technical issues, and bridging our product, tech, and sales teams. This is not just a traditional support role; you will take ownership of the entire customer journey and actively contribute to product and process improvements.Your ResponsibilitiesGuide new clients through the onboarding and platform configuration process, including accounting/financial settings.Provide first-level technical support and troubleshoot issues.Build and maintain strong, long-lasting client relationships.Collect and share customer feedback with product and tech teams.Assist in designing scalable Customer Success processes as the team grows.Act as a trusted partner for clients, ensuring a seamless and valuable experience.You Are the Right Fit IfYou have at least 2 years of experience in accounting firms, finance, or controlling.You are looking to transition into a role that combines Customer Success and Account Management.You enjoy working with clients and are driven to help them succeed.

Join Lexroom, a pioneer in legal AI that champions clarity, speed, and trust.In a remarkably short time, we have evolved from a visionary idea to a reliable platform embraced by thousands of legal professionals across Europe.Our mission is to transform legal processes into faster, clearer, and more reliable experiences, empowering lawyers, law firms, and companies to focus on what truly matters.As we continue to scale rapidly, we are supported by top-tier investors and a world-class team dedicated to precision, clarity, and impactful results.Today, Lexroom stands as a trusted partner, actively shaping the future of legal AI with discipline and purpose.Why Choose Lexroom?Set the Standard: Be part of a team defining the benchmark for legal AI in Europe.Collaborate with Excellence: Work alongside outstanding colleagues in a culture that prioritizes competence, curiosity, and ambition.Make a Meaningful Impact: Your contributions will directly affect how legal professionals work—more efficiently and effectively.At Lexroom, we focus on tangible outcomes: a trusted platform, a distinguished reputation, and a new standard for the legal industry.

Join our dynamic team at everience as a Junior Help Desk IT Specialist! In this exciting role, you will provide essential support to our clients, troubleshoot technical issues, and help ensure smooth IT operations. If you are passionate about technology and eager to grow your career in IT, we want to hear from you!

Join our dynamic team at QIMA as a Full-Time Auditor in Milan. In this role, you will be responsible for conducting thorough audits, ensuring compliance, and providing actionable insights to enhance operational efficiency. You will work closely with various departments to ensure the highest standards of quality and integrity in our auditing processes.

Join Eversana as a Medical Information Specialist where you will leverage your bilingual skills in Italian and English to support healthcare professionals and patients with accurate medical information. This role is essential in ensuring that our clients receive the highest quality of support in navigating complex medical inquiries.As a key member of our team, you will engage with various stakeholders, delivering timely and relevant medical information while enhancing the overall patient experience.

The Knitting Technician plays a crucial role in ensuring the quality of knitted garments throughout the entire production process. This position is responsible for identifying, analyzing, and correcting any production defects, ensuring that all articles meet the company's quality standards and technical specifications.Main Responsibilities:Identify defects in knitted garments by determining the underlying causes (e.g., yarn tension, machine settings, sewing errors, yarn defects).Conduct measurements to ensure garments meet specified dimensions.Detect issues related to weaving, stitching, dimensional tolerances, fabric hand, stitch regularity, and aesthetic aspects.Verify compliance of garments with the brand's quality standards.Compile quality control reports and document any non-conformities.Support prototype and sample development by providing technical feedback.

We are seeking a Junior IT Help Desk Support to join our IT assistance team in Milan. In this role, you will be the primary contact for technical support needs within the organization, providing efficient assistance to end-users.Your responsibilities will include:Installation, configuration, and maintenance of desktop PCs, laptops, mobile devices (smartphones), and printers.Setting up and configuring workstations as part of the IMAC (Install, Move, Add, Change) services.Managing the movement of assigned technological assets for users.Operational management of the IT inventory (receiving, storing, and distributing materials).Monitoring and updating hardware and software inventories.Providing first-level technical intervention on network devices (switches and Wi-Fi infrastructure).Assisting users with video conferencing systems.Conducting initial technical support on printing devices, multifunction printers, and telephony systems.

Join our dynamic team at Collabera as a Customer Support Representative! In this role, you will engage with customers to provide exceptional service, handling inquiries and resolving issues with professionalism and efficiency. You will play a key role in enhancing customer satisfaction and loyalty.

Join our dynamic team at Radius Limited as a Retention & Resolution Specialist in the field of Telematics. This is an exciting opportunity for entry-level candidates looking to kick-start their careers in sales and account management. You will be responsible for enhancing customer retention strategies and resolving client issues effectively.

Join our dynamic finance team as an Accounting & Consolidation Specialist at Cedacri, where you will play a crucial role in managing the financial consolidation process. Your contributions will ensure the accuracy and timeliness of consolidated financial statements while supporting the general ledger, preparing periodic financial reports, and analyzing data to uncover opportunities for business improvement. You will also ensure compliance with international accounting standards and collaborate with cross-functional teams in budgeting and forecasting. This is an opportunity to thrive in an innovative environment with room for growth and development.

Join our dynamic team at Hanagroup as a Sushiman specializing in IT! In this part-time role, you will be responsible for preparing high-quality sushi while ensuring a seamless service experience. Your passion for culinary arts and technology will help us innovate and improve our food service processes.

As a Technical Support Agent for a renowned international premium automotive manufacturer, you will play a critical role in diagnosing intricate technical challenges and providing prompt solutions to our dealer network. You'll collaborate closely with workshop technicians and dealerships, delivering repair instructions through designated communication channels. Your hands-on workshop experience will not only aid in devising solutions across our extensive product range but will also position you as a vital link between the manufacturer and dealers. What We Offer:Engagement with one of the largest OEMs in the automotive industry.Continuous training and pathways for global career advancement.A professional yet relaxed workplace atmosphere, fostering a diverse and welcoming team culture.

About SAMYSAMY is an innovative global network of independent marketing and communications agencies dedicated to delivering impactful, data-driven solutions through a blend of research, technology, strategy, creativity, and performance. With a robust team of over 1,000 professionals across 15+ offices in 18 countries (spanning Europe, the U.S., and Latin America) and operations in 55 markets, SAMY is proud to serve more than 100 leading clients, excelling in crafting award-winning, comprehensive digital campaigns.MissionAs an Influencer Marketing Specialist at SAMY, you will spearhead the management and strategic development of influencer campaigns. Drawing on your extensive experience, you will offer insightful strategies and creative solutions tailored to meet campaign objectives. This role requires a seasoned professional with an in-depth understanding of social media trends and influencer marketing, along with exceptional problem-solving capabilities.Job FunctionsStrategic Campaign Development: Collaborate with brand and SAMY teams to create high-level strategic and creative campaign proposals based on received briefs.Influencer Selection and Management: Identify and select top influencer profiles, develop comprehensive content calendars, and ensure all content adheres to quality standards.Campaign Performance Oversight: Monitor daily campaign performance and implement strategic adjustments to optimize results.Event Coordination: Lead and support event management and brand activations, ensuring seamless interactions between influencers and the brand.Problem Resolution: Proactively address issues arising during campaign execution with a strategic approach.Results Analysis and Reporting: Compile influencer results, generate insights, and uncover valuable opportunities for clients, collaborating with the data team for enhanced social listening.Legal and Financial Management: Manage all legal and financial aspects related to assigned brands, ensuring compliance and efficiency.Workflow Enhancement: Continuously identify and suggest improvements in the workflow between brands, agencies, and influencers.

Join our dynamic team as a Salesforce Developer & Platform Specialist at metgroup. In this role, you will leverage your expertise in Salesforce to enhance our platform capabilities, streamline processes, and contribute to innovative solutions that drive business success.