Technical Training Content Creator

Role Overview:Join our dynamic Customer Success team at MEDFAR Clinical Solutions, where our primary aim is to facilitate seamless integration, deliver proactive support, and foster customer loyalty while enhancing satisfaction and identifying service improvement opportunities.Georges, along with his dedicated team of four, is on the lookout for a creative a…

Join our dynamic team as an Application Support Specialist!If you reside in the Greater Montreal area and are passionate about technology and customer satisfaction, this role is for you. Initially, you will be required to work on-site for the first three months, transitioning to a hybrid model with 3 to 4 days in the office thereafter.This position is part of Consoltec, a key member of the XTM family, dedicated to providing innovative solutions in linguistic project management. Our flagship product, FlowFit, empowers translation companies and linguistic services with cutting-edge technology.XTM Group is committed to enhancing localization processes globally, delivering top-tier platforms that streamline translation management. Our corporate culture fosters teamwork and collaboration, with a strong emphasis on inclusivity and the value of every employee's contribution. Our core values propel us towards our vision of being the premier Translation Management System (TMS) provider for enterprises.In this role, you will be responsible for offering exceptional technical support to our clients through various channels, including Jira Service Management, live chat, phone calls, and video conferencing. You will troubleshoot technical issues, propose improvements, and collaborate closely with the IT department on projects, including feature enhancements and updates for the FlowFit TBMS product.Key Responsibilities:Oversee the progress of incident resolution, ensuring timely completion.Communicate status updates to relevant stakeholders.Uphold customer satisfaction by providing prompt and effective support.Maintain detailed records of operational tasks and monitor their execution.Contribute to the enrichment of our knowledge base with updated procedures and operational instructions.Implement and maintain standardized methods and procedures for optimal efficiency.Ensure compliance with audit, quality, and safety standards.Support Duties:Address customer inquiries regarding incidents, service requests, and general information.Provide expert technical guidance on our FlowFit TBMS system.Document problem resolutions and contribute to knowledge sharing.

Position Overview:Genetec is on the lookout for a Senior Operations Analyst specializing in data analysis to join our Customer Experience (CX) department. We seek a proactive and adaptable individual who thrives in a fast-paced environment and can convert complex data into actionable insights.In this role, the successful candidate will support the CX Shared Services (CXSS) team as a key contributor throughout the reporting and analysis lifecycle, from gathering requirements and extracting data to creating and delivering automated reports. This position will help Genetec’s CX organization stand out by providing its members with detailed metrics, comprehensive data analysis, and clear presentations that facilitate informed decision-making. These reports, analyses, and presentations will be closely linked to the performance of our CX operations, drawing data from various systems' databases (CRM, ERP, web portal, IVR, chat, etc.). Strong skills in data integration, validation, and interpretation are essential.Your Daily Responsibilities:The Senior Operations Analyst will report to the Team Lead, Operations Automation. You will be responsible for the following:Gathering analytical, reporting, and presentation requirements from various stakeholders within the CX organization and translating them into technical specifications.Designing and delivering reports, key performance indicators, and visualizations, ensuring data integrity from multiple sources.Extracting, compiling, and aggregating data from several sources to present it in a clear and intuitive format for reports and presentations.Compiling requirements for recurring reports for automation in Power BI and assisting in their testing post-development.Developing and executing test plans, troubleshooting issues, and continuously improving BI reports and dashboards.Collaborating with stakeholders and internal technical teams (e.g., Digital Information) to ensure timely delivery of data models, clear communication, and problem resolution.Supporting the generation of both ad hoc and scheduled reports based on data from various sources.Working collaboratively with different departments to ensure the accuracy of reports.Managing multiple initiatives simultaneously and prioritizing tasks based on upcoming deliverables.This role requires a keen eye for detail and the ability to align information for various stakeholders.

Join Medfar as a Technical Support Team Leader and play a pivotal role in delivering exceptional customer service! We are looking for a dedicated individual who is eager to lead our technical support team in providing top-notch solutions to our clients. Your leadership will empower team members to deliver efficient, effective, and professional support, ensuring customer satisfaction and loyalty.

Role Overview Nuvei is hiring a Bilingual Merchant Support Specialist to join its team in Montreal, Quebec, or remotely from anywhere in Canada. This position requires complete fluency in both French and English. Candidates based in Montreal or Ste-Catherine may work in a hybrid model; those elsewhere in Canada will work fully remote. About Nuvei Nuvei is a Canadian fintech company supporting businesses worldwide with payment processing solutions. The company offers a modular technology platform that helps clients accept next-generation payments, manage payouts, and access services such as card issuing, banking, risk management, and fraud protection. Nuvei operates in over 200 markets, provides local acquiring in 47 regions, and supports 586 alternative payment methods. What You Will Do Work scheduled shifts to deliver 24/7 support to merchants. Respond to inbound calls for customer service and technical support. Use documentation and support tools to provide accurate assistance. Manage critical or sensitive situations with professionalism and care. Resolve merchant inquiries promptly and effectively. Spot and report trends to support ongoing improvement. Take on additional tasks that contribute to merchant satisfaction and company goals. What We’re Looking For Strong team player with a sense of accountability. Delivers high-quality work consistently. Follows documented processes and seeks solutions when needed. Motivated to learn and grow professionally. Excellent at solving problems. Holds a high school diploma or equivalent. Fluent in both French and English (required).

Join Behaviour Interactive, a leader in innovative video game development, as we push the boundaries of interactive entertainment. Based in Montreal, our studio is renowned for creating unforgettable gaming experiences across PC, console, and mobile platforms. With a dedicated team of over 1200 passionate individuals and additional studios in Toronto, Rotterdam, and the UK, we excel in two primary areas: Services and Original Games. Our Services team partners with industry giants like Disney, Sony, and Activision, delivering outstanding work-for-hire projects and groundbreaking location-based entertainment. Meanwhile, our Original Games division thrives on creativity with our beloved IPs, such as the acclaimed Dead by Daylight. Become part of our vibrant community and help shape the future of gaming!At Behaviour Interactive, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We celebrate individuals from all walks of life, regardless of age, gender, ethnicity, sexual orientation, or disability, ensuring a welcoming workplace for all.We are seeking a Senior Product Director to lead the strategic direction and performance optimization of a new IP game. This role requires a data-driven mindset to define, prioritize, and advocate for product initiatives both before and after launch. You will align business goals with player experiences, cultivate an engaged community, and provide cross-functional leadership to enhance product performance, live operations, and sustained growth.As a senior leader, you will proactively identify risks, handle escalations, and make strategic trade-offs to maintain project momentum. You will deliver performance updates, insights, and strategic recommendations that will inform executive decisions and shape investment strategies.

WHY JOIN EPIC?At the heart of Epic’s achievements are our talented and passionate individuals. We take pride in fostering a collaborative, inclusive, and creative atmosphere. Whether it’s developing acclaimed games or engineering innovative technology that empowers others to create visually captivating interactive experiences, we are continuously pushing the envelope.Being part of Epic means joining a team that is dedicated to serving our community and users. We are always striving to elevate the standards of game and engine development.ARTISTIC INNOVATIONYour RoleEpic Games is seeking a Senior Technical Designer specializing in Animation (TDiA) to enhance our animation systems. In this role, you will leverage your artistic intuition and technical expertise in character animation to design and implement engaging gameplay animation systems that showcase high-quality character motion. You will serve as the primary resource for addressing animation implementation queries and technical challenges, collaborating closely with colleagues in Animation, Design, and Programming to ensure a seamless animation pipeline. Additionally, you will identify potential challenges and deploy effective solutions, utilizing your technical insights to bridge communication between the animation team and other departments.Your ResponsibilitiesDevelop animation behavior tools, techniques, and philosophies for building intricate movement systems.Design and implement animation state machines, behaviors, and runtime solutions.Collaborate with Animation, Design, and Programming teams to analyze, troubleshoot, and resolve animation implementation issues.Work alongside animation leadership to uphold the style and quality standards for animations within the game.Seek opportunities to enhance the animation pipeline/workflow and propose solutions for technical animation challenges, including conducting training and creating documentation for the animation team.QualificationsStrong animation sensibility with a solid grasp of both realistic and stylized character motion, and the methodologies to achieve these with modern animation techniques.In-depth knowledge of animation pipelines, including source content management and rigging.

Join Us at UnityUnity Pipeline is a groundbreaking initiative poised to dramatically reshape the creation of real-time 3D experiences.By decoupling the interaction with the Unity Pipeline from the Unity Editor, we are evolving Unity from a standalone application to an open, cloud-based ecosystem. This is an extraordinary opportunity to build the backbone of modern game production and industrial content, empowering teams to seamlessly access, modify, version, and deploy content.You will be at the forefront of this transformation, taking charge of the highly critical storage abstraction layer to ensure that large studios have the flexibility, robust security, and strict data localization controls necessary to protect their intellectual property.

Are you eager to immerse yourself in the realm of innovative video game development? Based in Montreal, Behaviour Interactive stands at the forefront of the gaming industry, creating unforgettable experiences across PC, console, and mobile platforms. We are a vibrant, independent studio comprising over 1200 dedicated professionals, with additional studios in Toronto, Rotterdam, and the UK. Our daily operations focus on two primary areas: Services and Original Games. Our Services team partners with major gaming and entertainment companies such as Disney, Sony, Activision, and Nintendo, delivering exceptional contract development and pioneering immersive location-based entertainment (LBE). Meanwhile, our Original Games unit continuously pushes creative boundaries with our signature intellectual properties, including the renowned Dead by Daylight. Join us and contribute to shaping the future of interactive entertainment!At Behaviour Interactive, we are committed to providing equal opportunities. We foster a diverse and inclusive environment where every individual is valued. We welcome people of all ages, genders, ethnic backgrounds, religions, sexual orientations, gender identities, and abilities, in accordance with applicable law.Our team is currently seeking a seasoned System Programmer to design, implement, and enhance the gaming experience we offer to our console users. As a vital member of the development team, you will be responsible for the implementation, maintenance, and optimization of features across platforms.

About Sony Interactive Entertainment in Montreal PlayStation, part of Sony Interactive Entertainment and a subsidiary of Sony Group Corporation, develops and delivers PlayStation products and services such as PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and titles from PlayStation Studios. The team values diversity and inclusion, welcoming people who are curious about technology, gaming, and innovation. Role Overview Title: Senior Gameplay Programmer Location: Montreal, QC, Canada The Senior Gameplay Programmer will join a multidisciplinary team to design and implement gameplay systems. This role involves clarifying technical requirements, planning for the gameplay team, and ensuring that systems meet both design and artistic needs. The position reports to the Technical Program Director. Main Responsibilities Develop gameplay systems and features that align with design and technical requirements. Optimize and debug code for strong performance and technical quality. Apply and promote best coding practices and standards while building efficient technologies and code.

Join Our Team as a Remote Data Entry Specialist!Are you looking to earn additional income from the comfort of your home? We are seeking enthusiastic individuals nationwide to participate in engaging polls and contribute to valuable data collection. Apply now and embrace the flexibility of part-time work!In this role, you will perform a variety of tasks including data entry, responding to emails, reviewing products, participating in surveys, and other online projects. This is an exceptional opportunity to influence the marketplace and help shape the future of new products, as you will occasionally preview and test items before they hit the market.- Earn money by sharing your opinions through polls- Choose from various payment options, including PayPal, direct checks, or online gift cards.- Part-Time PositionAPPLY HERE: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacdWho We’re Looking For:If you are self-motivated, enjoy working independently, and have experience in email customer service, data entry, or product reviews, we want to hear from you!Our ideal candidates come from diverse backgrounds including data entry, telemarketing, customer service, sales, clerical work, administrative support, and more!APPLY HERE: https://5o6x7a.ttrk.io/5de570e3dad44600015ccacd