About the job
Charlotte Tilbury celebrates diversity and individuality, fostering a workplace where everyone can express their beauty. The company values an inclusive culture that enriches both the team and the customer experience.
Role overview
This full-time Counter Manager (m/w/d) position is based at Breuninger München in Munich, Bavaria. The role sits within the cosmetics and beauty industry and combines operational leadership with a focus on team and customer engagement.
What you will do
- Prepare weekly and monthly productivity reports for the Field Sales Manager.
- Motivate the team to meet sales targets using performance metrics.
- Lead and develop team members through one-on-one discussions and events at the Tilbury Theater.
- Manage monthly scheduling, budgeting, and payroll forecasting with attention to economic trends.
- Collaborate with retail partners and leadership to uphold Charlotte Tilbury’s brand standards.
- Track inventory levels and provide timely updates to the Field Sales Manager.
- Oversee talent management and plan for team succession.
- Address complex personnel matters in line with HR policies and with integrity.
- Direct the hiring process and actively recruit new team members.
What sets this role apart
The Counter Manager acts as the face of Charlotte Tilbury at Breuninger München. This position blends business leadership with a commitment to team growth and customer satisfaction. Strong communication, adaptability, and a focus on creating memorable experiences are central to success in this role.
