Operations Lead Executive Assistant

Join Salix Data Africa Limited as an Operations Lead Executive Assistant, where you will play a pivotal role in enhancing our operational efficiency. This position is ideal for proactive individuals who excel in multitasking and possess exceptional organizational skills. You will support senior management in coordinating various operational activities, ensur…

Join M-KOPA as our inaugural AI Operations Lead! In this pivotal role, you will spearhead a new team dedicated to designing, implementing, and scaling AI-driven automations and agents across our organization. This is a unique opportunity to shape the future of AI within M-KOPA, leveraging our proven technology to enhance operational efficiency and expand our impact.Your Contributions Will Make a DifferenceThe automations and AI agents you develop will directly enhance the workflow of over 2,300 employees worldwide. With a mission to empower more than 7 million customers to access over $2 billion in credit, your work will amplify our transformative efforts across Africa, making a meaningful difference in countless lives.Why This Role MattersMission-Driven Engineering: Your innovations will empower teams, enabling them to provide crucial financial services to Africa's Every Day Earners.Global Recognition: Join a company celebrated by TIME 100 as one of the world's most influential organizations and recognized by the Financial Times as Africa's fastest-growing company for four consecutive years (2022–2025).Scalability Challenges: Work with a diverse team of over 2,500 employees across various countries, including Kenya, Uganda, Nigeria, Ghana, South Africa, the UK, and Europe, all requiring intelligent solutions that truly make a difference.Environmental Impact: Be part of a carbon-negative organization that has successfully displaced over 2 million tonnes of emissions.Your ResponsibilitiesAs the AI Operations Lead, you will take charge of the AI Operations team from day one, overseeing project deliveries, expanding the function, and demonstrating its value. Your team will create automations and AI agents for internal usage and act as consultants to the Engineering department in integrating AI into customer-facing products. Join us in harnessing cutting-edge AI tools to facilitate digital and financial inclusion across Africa.

Join our vibrant team at Salix Data Africa Limited as an Executive Assistant. In this pivotal role, you will provide comprehensive support to our executive team, ensuring smooth operations and facilitating communication across departments. Your organizational skills and proactive approach will be essential in managing schedules, coordinating meetings, and handling correspondence.

Efficiently oversee intricate executive calendars, coordinating high-stakes meetings with both internal and external stakeholders to maximize time efficiency.Meticulously arrange domestic and international travel, including flights, accommodations, and comprehensive itineraries.Compose and refine critical communications, presentations, and reports with exceptional precision and attention to detail.Strategically organize and manage meetings, conferences, and events, ensuring all logistical elements and catering needs are seamlessly met.Act as a key liaison between executives, employees, clients, and external partners, upholding the highest standards of professionalism.Handle confidential and sensitive information with the utmost discretion, understanding the importance of executive-level communications.Effectively prioritize and manage incoming communications, including phone calls and emails, responding in a timely and professional manner.Establish and maintain efficient filing systems, ensuring meticulous organization of both digital and physical documents.Contribute to special projects and undertake additional tasks as assigned by executives, showcasing adaptability and dedication to organizational objectives.

At Careers Activate Talent, we are dedicated to providing expert operations and supply chain advisory services tailored for beauty brands aiming to scale with precision and dependability. Our partnerships with high-growth consumer brands focus on enhancing operational infrastructure, optimizing margin performance, and ensuring reliable product availability.This role is situated in a dynamic, execution-oriented environment where attention to detail and accountability are paramount.Position OverviewThe Operations Manager plays a vital role in ensuring that our clients receive the right products in the right place at the right time. This hands-on position encompasses daily supply and material planning, purchasing execution, vendor coordination, data integrity, invoicing processes, and collaboration with logistics and fulfillment partners.A primary responsibility includes maintaining inventory and safety stock targets while proactively managing financial exposure. The Operations Manager will oversee purchasing and invoicing workflows from initial review to executive approval, ensuring the accuracy of critical operational data such as item master records, BOMs, and product costs.To succeed in this role, candidates must demonstrate strong analytical skills, proficiency in developing and managing Excel-based planning and financial models, and the ability to function effectively in capacity-constrained environments. The ideal candidate will possess a solid foundation in supply planning paired with a strong sense of ownership, meticulousness, and execution discipline.Key ResponsibilitiesOperational AccountabilityMaintain inventory and safety stock targets while managing product availability and inventory risk.Facilitate regular cross-functional meetings to synchronize on priorities, risks, and constraints.Supply & Material PlanningOversee end-to-end supply and material planning to ensure on-time and in-full product availability across various channels.Transform demand forecasts into actionable supply plans and production schedules for both components and finished goods.Develop and sustain Excel-based models to forecast supply, evaluate capacity, and analyze inventory levels.Monitor safety stock levels and adjust plans in response to shifts in demand or capacity.Manage packaging and artwork transitions to mitigate inventory exposure and prevent stockouts or excess.Collaborate with Product Development and Marketing teams regarding launch schedules and readiness.Purchasing, Invoicing & Financial OversightOversee purchasing activities to ensure they align with supply plans, budget constraints, and lead times.

Operational Strategy & Leadership:Lead the development and execution of operational strategies aimed at driving the company's growth and achieving its objectives. Inspire and guide the operations team, cultivating a culture of excellence and continuous improvement.Process Improvement:Identify opportunities for process enhancements to boost operational efficiency and effectiveness. Leverage data and analytics to monitor performance metrics and inform decision-making.Resource Management:Supervise resource allocation, encompassing staffing, equipment, and materials, to ensure optimal utilization. Foster strong relationships with suppliers and vendors, negotiating contracts and ensuring timely delivery of goods and services.Logistics & Supply Chain:Oversee logistics and supply chain operations to guarantee timely and cost-effective product delivery. Implement best practices in inventory management to minimize costs and maximize efficiency.Compliance & Risk Management:Ensure adherence to industry regulations, safety standards, and company policies. Proactively identify and mitigate operational risks, implementing corrective actions as necessary.Facility Management:Manage the maintenance and operation of company facilities to ensure a safe and productive work environment. Collaborate with facility management teams to address operational issues effectively.Customer Service & Support:Work closely with the sales manager to maintain high levels of customer satisfaction by overseeing customer service operations and resolving any issues. Implement customer feedback mechanisms to enhance service delivery.Budgeting & Financial Management:Develop and manage operational budgets, ensuring financial targets are met while optimizing resource allocation.

About KuundaKuunda is a pioneering B2B embedded digital financial company dedicated to providing liquidity solutions for the informal sector through advanced liquidity APIs and proprietary credit scoring algorithms. Our expertise lies in delivering real-time, transaction-based lending solutions that empower agent networks, small businesses, and consumers with essential access to liquidity products and services, fostering sustainable economic productivity.Meet Our TeamOur diverse team boasts extensive experience in implementing intricate financial services across various markets. With over 20 years of combined expertise in 17 African countries, Pakistan, and Indonesia, we operate as a hybrid workforce, collaborating from partner offices and our operational hubs located in Cape Town and Nairobi. Our multicultural team is united by a shared passion for innovation and a commitment to shaping the future of microfinance.Role OverviewWe are seeking a dynamic Regional Operations Manager with a keen business acumen and an entrepreneurial mindset. The ideal candidate will possess a solid operational background, an innovative approach to problem-solving, and a robust network within the digital financial services sector across Africa. This role demands a leader who can integrate strategic insights with practical operational execution.As the Regional Operations Manager, you will be responsible for establishing and achieving operational objectives for Kuunda in Africa, overseeing P&L management, product performance, and revenue growth in alignment with the overall Kuunda Group strategy. You will act as the regional representative for Kuunda, engaging stakeholders, building relationships, and ensuring compliance with local regulations while managing partnerships and implementing product offerings with the support of the Group Shared Services team.The successful candidate will demonstrate effective leadership skills, capable of coaching and managing in-country teams to meet established goals within specified timelines.Key ResponsibilitiesReporting to the Africa Operations Director, the Regional Operations Manager will:Steer Regional Operations & Financial PerformanceExecute the strategy for the company...

As a Lead Product Designer at Ajua, you will collaborate with cross-functional teams and customers to transform insights into innovative and engaging products. This role demands exceptional leadership capabilities and a strong aptitude for executing a creative vision.Key Responsibilities:Define design requirements informed by internal team insights and user research.Spot and propose new opportunities for product enhancements.Evaluate how new products address market demands and consumer desires.Keep abreast of evolving industry trends and market dynamics.Collaborate with design team members to ensure seamless and accurate communication.Adapt and refine existing designs to align with shifting customer preferences.Work closely with product engineers to recommend product and process improvements.Present product design concepts to cross-functional teams and senior executives.Champion a strong design culture across the organization.

Join our innovative team at the Education Development Center as an Artificial Intelligence Lead. In this role, you will spearhead AI initiatives that enhance educational outcomes through cutting-edge technology. You will lead a team of talented professionals, driving projects that leverage artificial intelligence to transform learning experiences.Your expertise will guide the development and implementation of AI strategies, ensuring alignment with our mission to improve education worldwide. This is an exciting opportunity to influence the future of education through technology.

Join Our Team as Sales Lead in KenyaAt Paystack, we are on a mission to empower African ambition. With over 300,000 businesses across Nigeria, South Africa, Ghana, and Kenya utilizing our innovative payments gateway—including renowned companies like Qatar Airways, UPS, and Jumia—we are at the forefront of transforming online payments in Africa.For the past decade, our team has developed cutting-edge products ranging from automated recurring payments to direct bank payments and automated chargebacks. Following our acquisition by Stripe in 2020, we have seen a remarkable growth in payment volume and are now strategically expanding into banking, consumer finance, and cross-border infrastructure as part of The Stack Group (TSG).We pride ourselves on hiring exceptional talent and providing a respectful environment where individuals can thrive and deliver their best work. We are excited to find a passionate Sales Lead to join our Kenya team!About the RoleThis is a pivotal moment for Paystack Kenya, as we seek to solidify our presence through strategic relationships and product excellence. As the inaugural Sales Lead in Kenya, you will be integral in establishing processes and building relationships that will elevate Paystack from a beloved brand among developers to a trusted partner for enterprises across various sectors.Your role will involve working closely on key deals that shape our market position while independently managing the pipeline and segments that ensure sustainable growth.This position is not about executing within a predefined system; it is a builder role at a company equipped with the necessary tools and reputation to succeed in the Kenyan market. We need a visionary leader who can drive that success!Your ResponsibilitiesLead Paystack Kenya’s sales strategy across key sectors such as airlines, education, hospitality, financial services, and FMCG, overseeing the entire sales cycle from initial discussions to closing deals and fostering long-term growth.Define winning strategies in Kenya by translating company goals into focused priorities, pipeline management, and measurable targets that deliver results.Establish and maintain a robust sales pipeline and forecast, ensuring clarity on upcoming opportunities and strategic priorities.

Speechify’s mission: make sure reading never stands in the way of learning. Over 50 million people use our text-to-speech tools to turn PDFs, books, Google Docs, news stories, and websites into audio. Users read faster, remember more, and learn better. Our products span iOS, Android, Mac, a Chrome Extension, and a Web App. Recent recognition includes Google’s Chrome Extension of the Year and Apple’s 2025 Design Award for Inclusivity. Our fully remote team includes nearly 200 people worldwide. Engineers, AI researchers, and alumni from companies like Amazon, Microsoft, Google, Stripe, Vercel, and Bolt work together to build and improve Speechify’s suite. Role Overview: Tech Lead for Android Core Product Speechify’s Android app is growing quickly. We’re looking for a Tech Lead in Nairobi to guide new initiatives, support our expanding user base, and drive product innovation. This role calls for strategic thinking, a hands-on approach to product quality, and a genuine interest in building standout user experiences. We keep our structure flat, so leadership comes from technical skill and consistent results. Strong work ethic, clear communication, and a drive to compete matter here. What You Will Do Lead development of major Android features, partnering with design to deliver high-quality releases. Help shape the direction of the Android team, including strategy and new initiatives. Monitor, maintain, and improve reliability metrics for core features. Work cross-functionally with Product, Design, and Engineering teams. Review pull requests and support fellow engineers. Troubleshoot critical issues and adapt to unexpected challenges. Interview Process Expect several technical assessments. We aim to finish the process within one week.

Join our dynamic IT team as an IT Assistant in Nairobi, where you will play a vital role in supporting our technological infrastructure and enhancing our daily operations. This position is ideal for individuals eager to kickstart their careers in IT and contribute to innovative projects.

Oversee daily operations within the hospitality sector to ensure high-quality service delivery.Manage the welcome, farewell, accompaniment, lounge, fast track, and loyalty program services for passengers, strictly adhering to established protocols to maximize customer satisfaction.Develop and implement daily work plans for staff to maintain seamless service provision.Ensure employee compliance with the dress code, work discipline, and conduct policies during working hours.Report directly to the Operations Manager, communicating passenger feedback, requests, and expectations to relevant teams.Supervise service points to ensure operational efficiency, including resolving malfunctions and maintaining cleanliness and organization.Oversee documentation processes, such as passenger lists and service reports, ensuring accurate record-keeping.Monitor catering, cleaning, and other lounge services to ensure passenger satisfaction and coordinate necessary actions for service improvement.Assist in performance management, career planning, and training development to foster employee growth and achieve organizational goals.Participate in implementing ISO 9001, ISO 10002, and ISO 45001 standards and conduct risk assessments within the operational unit.Adhere to company policies regarding the protection and processing of personal data, staying compliant with relevant legislation and privacy commitments.

Join a premier Kenyan food manufacturing company renowned for its excellence in processing and distributing high-quality food products. Located in Nairobi, we serve both domestic and international markets, delivering exceptional products to our valued customers. We are currently in search of a Director of Security Operations to lead our security initiatives. This critical role involves overseeing the safety of our personnel, securing materials, facilities, and sensitive information against threats such as physical assault, fraud, and industrial sabotage.The Director of Security Operations will be instrumental in safeguarding our assets, livestock, inventory, personnel, and brand reputation across various operations including farms, processing plants, cold storage facilities, distribution centers, and retail outlets. The ideal candidate will ensure that our security, loss prevention, and risk mitigation strategies are effectively aligned with the unique demands of a high-value livestock and fast-moving consumer goods (FMCG) environment.Key Responsibilities:Establish and maintain a secure working environment for all employees and transactions.Design and implement a comprehensive security risk management framework, including relevant policies, procedures, and controls.Investigate significant variances and losses, perform root-cause analyses, and propose corrective actions in collaboration with Internal Audit.Manage relationships with external security providers and supervise a team of security personnel to ensure the protection of all facilities.Plan and execute security systems that ensure the safety of individuals and the integrity of commercial and industrial assets.Oversee the installation and maintenance of electronic security systems including CCTV, entry controls, alarms, and other security technologies.Collaborate with public and private entities to enhance security efficiency and support the prosecution of serious crimes.Conduct surprise security drills to evaluate the effectiveness of security measures.Ensure the safety and personal security of both staff and visitors.Develop and enforce security protocols and regulations, serving as the main point of contact for all departments regarding security needs.

Are you a skilled problem-solver with extensive experience in software development, particularly in Front End Development? If you’re eager to join a dynamic team that leverages technology to drive positive change, this opportunity may be your perfect fit.Our client is a rapidly expanding non-profit social enterprise with a presence in the Netherlands, Portugal, South Africa, India, Kenya, and Ethiopia. They specialize in creating digital platforms that inspire users, especially young women and adolescent girls, to make empowered health choices. By collaborating closely with local communities, they utilize strategic nudges like reminders, discounts, and reward points to motivate users to access essential health products and services.The work environment is vibrant, with open spaces filled with enthusiastic international colleagues. Whether you are based in our main office in Nairobi, the burgeoning office in South Africa, or working remotely, you will find a youthful, global, and dynamic culture. Our atmosphere is fast-paced, informal, and welcoming.As the Frontend Developer Team Lead, your role will encompass both managerial responsibilities and hands-on software development to ensure our platform's success.You will be tasked with coordinating the frontend development team's projects and actively collaborating on cross-team initiatives.Furthermore, you will oversee the maintenance and enhancement of our software platform, ensuring that it remains secure and functional while incorporating new features. Your expertise in software engineering principles will guide the design, development, maintenance, testing, and evaluation processes.

Role Overview M-KOPA is hiring a Customer Operations Officer for its eMobility team in Nairobi. This position supports customers through the driving licensing process, working closely with driving schools, the retail team, and regulatory bodies such as NTSA. The role suits someone who pays attention to detail, follows up reliably, and communicates well with partners and colleagues. About M-KOPA and the Mobility Team M-KOPA’s Mobility team is growing quickly across Kenya. The team values operational precision and a strong customer focus. As Customer Operations Officer, the work spans several departments and involves external partners. The goal: help every new customer move smoothly from enrollment to becoming a fully licensed rider. The environment is process-driven, and success depends on careful coordination and proactive problem-solving. What You Will Do Oversee class enrollment, monitor learner attendance, and help issue introduction letters with driving schools and the customer experience team. Manage the issuance and tracking of Provisional Driving Licenses (PDLs) and Interim Driving Licenses (IDLs), ensuring compliance with regulations. Coordinate with NTSA to support timely processing and delivery of Smart Driving Licenses. Serve as the main operational contact for driving school partners, maintaining regular daily and weekly communication. Track rider enrollment numbers and collaborate with the retail team to ensure driving school packages are provided on time. Monitor customer conversion timelines and work with relevant teams to resolve any process delays.

Achieve monthly vehicle sales targets by effectively selling and delivering new and pre-owned vehicles.Prepare detailed sales orders and complete all necessary paperwork in line with dealership policies.Utilize dealership sales management systems for tracking and follow-up.Participate in sales and product training sessions as directed by the Sales Manager.Stay informed about new industry products and services.Develop and maintain a customer follow-up system that promotes repeat business and enhances customer satisfaction.Implement a prospect development strategy to cultivate potential clients.Conduct all business transactions ethically and professionally.Assist customers in meeting their vehicle purchasing needs.Engage with customers in the showroom or sales lot, providing assistance and guidance.Facilitate vehicle selection by inquiring about customers' needs and attentively listening to their responses.Thoroughly explain product performance, applications, and benefits to potential buyers.Detail all optional features available for customer selection.Encourage test drives for all interested customers, ensuring proper identification is obtained.Demonstrate a strong commitment to customer satisfaction.Understand local laws governing retail automobile sales.Set personal income goals aligned with dealership productivity standards and develop strategies to achieve them.Stay updated on new products, features, and accessories, articulating their benefits to customers.Understand equity and values, and clearly explain depreciation to customers.Ensure that the Sales Manager meets every customer personally.Submit all closed deals to the finance and Commercial manager, along with complete documentation (insurance info, trade title, etc.).Prepare sold vehicles for customer handover before their arrival.Deliver vehicles to customers, ensuring they comprehend the vehicle's features, warranty, and necessary paperwork.Introduce customers to service department staff to highlight the quality of service repairs and maintenance.Schedule customers’ first service appointment.Review and assess performance at the end of each day, week, month, and year to optimize time management and planning.Attend sales meetings and submit required reports on time.Maintain a professional appearance at all times.Perform additional tasks as assigned by the immediate supervisor.

Join Our Team!At Bolt, we believe that our operations are driven by our exceptional people. We are in search of a strategic and results-oriented Regional Domain Manager for Driver Operations to oversee Bolt's Driver Operations across various markets in the region. This role focuses on execution and accountability for the rollout and impact of central Driver Operations initiatives at the regional level.About UsBolt is one of the fastest-growing tech companies in Europe and Africa, serving over 200 million customers across 50+ countries. Our success is attributed to our dedicated team members.We pride ourselves on fostering an inclusive environment where everyone feels welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. Our mission is to create cities designed for people, not cars, and we invite you to be part of this important journey.Role OverviewYour key responsibility will be to ensure the successful execution of central programs related to Driver Acquisition, Engagement, Rewards & Loyalty, Quality, Experience, and Community Engagement within your region. You will gather structured market insights and feedback for central teams, ensuring that global programs are tailored with real market context.As the accountable owner for regional Driver Domain KPIs, you will drive markets to meet their OKRs, eliminate obstacles, and create alignment between local and central teams. This impactful role is ideal for someone who excels at driving results and holding teams accountable.

Join Our Growing Team! At Bolt, our operations are driven by our exceptional people! We are in search of a strategic and impact-oriented Regional Domain Manager - Rider Operations to spearhead our Riders Operations across various markets within the region. This role is execution-focused, with direct accountability for the successful rollout and impact of central Riders Operations initiatives at the regional level.About UsWith over 200 million customers across more than 50 countries, Bolt is recognized as one of the fastest-growing tech companies in Europe and Africa. Our success is attributed to our dedicated team members.We are committed to fostering an inclusive environment where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.Our mission is to transform cities for people, not cars, and we need your expertise to help us achieve this vision!About the RoleYour role will involve ensuring that every central program—including Airports, Venues, Categories, Scheduled Rides, B2G, and Rider Engagement—is executed to perfection in your region. You will provide structured market insights and feedback to central teams, ensuring global programs are developed with real market context.As the owner of regional Rider Domain KPIs, you will guarantee markets meet their OKRs, eliminate obstacles, and establish clear alignment between local and central teams. This high-impact position is ideal for someone who excels at driving results and holding both local and central teams accountable.Main Responsibilities:Lead the end-to-end execution of global Riders Operations initiatives in the region, ensuring that each program achieves its targets.Translate global frameworks into actionable plans for local markets, with defined accountability and timelines.Monitor program delivery, promptly escalating any blockers and ensuring necessary pivots or interventions are applied without delay.Interpret central Riders Operations strategy into actionable regional priorities, maintaining consistency and scalability across markets.Provide structured feedback and insights to enhance future initiatives and strategies.

Bolt is searching for an Operations Specialist in Nairobi to focus on driver growth and city expansion across Kenya. This position centers on launching and scaling operations in secondary cities, with a strong emphasis on structured driver acquisition and maintaining a healthy balance between supply and demand. Role overview The Operations Specialist will manage the driver acquisition process, lead city expansion efforts, and use data to inform decisions. Success in this role requires analytical thinking and a hands-on approach to executing plans that support marketplace growth. What you will do Oversee the driver acquisition funnel, ensuring a steady pipeline of new drivers. Lead initiatives to expand Bolt’s presence in secondary cities throughout Kenya. Analyze data and turn insights into actionable strategies for growth and marketplace performance. Work closely with local teams and collaborate with Marketplace, Driver Engagement, and Rider teams to support successful city launches and ongoing operations. Requirements Strong analytical skills and the ability to interpret data for operational planning. Experience executing projects and managing multiple priorities. Comfort working with cross-functional teams and adapting to new challenges in a growing company.