As an independent multi-brand integrator and maintainer, we leverage market technologies and offerings to design, install, and maintain tailored solutions for our clients' specific needs, including Access Control, Video Surveillance, Intrusion Detection, Image Analysis Solutions, Hypervision/Supervision, IT Integration and Interoperability, Cybersecurity, for multi-site and complex sensitive locations.You will join our Carquefou Agency (44), dedicated to creating safe and effective solutions for a diverse clientele, including SMEs, VIPs, and Major Accounts. With a recognized expertise in integration, we deploy and maintain integrated systems such as TIL, GENETEC, ALCEA, MILESTONE, LENEL, and more. Reporting to the Agency Director, you will coordinate and optimize the technical operations of the agency.The Technical Manager will interact with clients, suppliers, and subcontractors, often visiting client sites. You will be responsible for:Operational Activity Management:Managing the "new works" activity (Installation) and overseeing the progress with project managers,Managing the after-sales service (Maintenance) and coordinating with the after-sales manager,Organizing the implementation of regional and national technical directives,Researching original technical solutions to secure new contracts,Validating non-standard commercial proposals with the Agency Director,Ensuring compliance of installations,Guaranteeing the quality, timelines, and productivity of after-sales services,Proposing technical solutions (services and products) that meet client needs while adhering to internal standards,Validating with the Agency Director any correspondence that could engage the company's liability,Meeting contractual commitments regarding quality, cost, and timelines,Handling client complaint responses,Completing and validating APSAD compliance declarations. Management, Reporting & Financial Tracking:Ensuring, maintaining, and improving the service and project margins of the agency,Validating and ensuring monthly reporting of your activities: profitability, progress reports, delays, etc.,Building and/or validating monthly financial statements for your activity,Representing the technical service of your agency during regional meetings: reporting on quality/safety performances and profitability,Ensuring adherence to EHS, Ethics, APSAD fundamentals, and controlling standards.
Jul 19, 2024