Language Access Implementation Manager

Join the City of New York as a Language Access Implementation Manager, where you will play a crucial role in ensuring equitable access to city services for non-English speaking residents. This dynamic position will require you to lead initiatives, collaborate with diverse teams, and implement effective strategies aimed at enhancing language accessibility acr…

About RainAt Rain, we are pioneering the next generation of global payment solutions. Our dedicated team, composed of experienced builders and founders, is committed to making stablecoins practical for everyday use. We facilitate card transactions, cross-border payments, B2B purchases, remittances, and more. By collaborating with fintechs, neobanks, and various institutions, we empower them to create solutions that are not only global but also inclusive and efficient. Join us and make a significant impact in a rapidly growing company backed by top-tier investors in the fintech, crypto, and SaaS sectors, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, and Khosla Ventures. If you're adventurous, eager, and ready to contribute to a borderless financial future, we want to hear from you!Our PhilosophyWe champion an open and flat organizational structure. Here, you will have the freedom to evolve in the direction that aligns with your aspirations. Every team member, regardless of their position, is encouraged to explore ideas and contribute to the company's roadmap and vision.Role OverviewWe are looking for a meticulous and passionate Senior Implementation Manager to join our team. In this pivotal role, you will oversee the integration of enterprise clients, enhance our onboarding process, and provide training to product analysts. You will collaborate with cross-functional teams, including operations, compliance, and sales, to ensure our partners receive an exceptional and fully supported experience when leveraging our offerings.Key ResponsibilitiesLead the integration of major client accounts onto our platform, ensuring a smooth transition and resolving any issues as they arise.Work closely with internal teams to grasp customer requirements and customize solutions for successful onboarding.Evaluate product performance and analyze metrics to pinpoint areas for improvement in the onboarding journey.Train Customer Success Managers, Implementation Specialists, and Product Analysts on best practices for onboarding and implementation.Assist in designing onboarding workflows tailored to new business customers.Offer data-driven insights to improve the user experience and maximize the benefits of Rain's products for companies.Collaborate with Customer Success Managers to identify business requirements for onboarding and craft user stories.Utilize analytics tools to monitor and measure the effectiveness of onboarding processes and communicate key findings to stakeholders.

Role overview Adonis seeks a Senior Implementation Manager to join the Client Experience team in New York City. This position bridges advanced AI agent solutions with the practical demands of enterprise Revenue Cycle Management (RCM). The ideal candidate brings significant experience in RCM workflows or hands-on knowledge of Electronic Health Record (EHR) systems such as Athena or Epic. Key responsibilities Manage a portfolio of enterprise clients, each with unique challenges and objectives. Guide clients from initial engagement through post-implementation, ensuring adoption of AI agents delivers measurable value and return on investment. Collaborate with client executives and internal teams to translate technical features into effective RCM solutions. Oversee all phases from contract signing to product delivery, coordinating with Product and Engineering to meet customer requirements through orchestration, data modeling, and agent criteria. Maintain strong client relationships to ensure smooth delivery across RCM teams and C-suite stakeholders. Work closely with Customer Success Managers to lead kick-off meetings, tie ROI to client motivations, and refine internal playbooks for improved customer experience. Address obstacles with creativity and respond quickly to changing client needs. Lead the implementation of Adonis's AI-powered solutions for large physician groups, focusing on outcomes for both clients and the company. Develop a deep understanding of Adonis's agentic technology while learning each client's RCM workflows and standard operating procedures. Guide clients in designing, configuring, and adopting AI workflows, collaborating with CSMs and solution designers to create and validate RCM processes that deliver results. Requirements Experience in implementation or deployment, particularly within Revenue Cycle Management or with EHR systems such as Athena and Epic. Strong project management skills and the ability to work collaboratively with both technical and executive stakeholders. Comfort working independently and resolving problems as they arise.

Join Box, Inc. as a Senior Implementation Consultant, where you will play a crucial role in transforming client needs into effective solutions. Collaborate with cross-functional teams to deliver exceptional service and implement cutting-edge technology that drives business success.

Join Our Team at ArchArch is an innovative Series B financial technology firm dedicated to automating the management of private investments. Our platform enhances access, understanding, and the overall investing experience across various asset classes.Private investments, including venture capital, hedge funds, and private equity, constitute about 25% of the investment landscape. Traditionally, investors, advisors, and managers have relied on cumbersome spreadsheets and disorganized systems to track numerous investments, leading to inefficiencies and errors. Arch revolutionizes this process.Our platform consolidates data, documents, and insights, streamlining the information gathering process and empowering investors to make informed decisions, ultimately improving financial outcomes.As a rapidly expanding team of over 200 professionals, we serve more than 400 clients, including some of the largest banks and financial institutions in the U.S. Our company has consistently doubled in size since its inception, and we are actively hiring across all departments to support our growth.About the PositionWe are seeking a dedicated Client Implementation Specialist to oversee the onboarding process for our enterprise segment, which includes registered investment advisor (RIA) firms, independent wealth managers, and multi-family offices requiring sophisticated, scalable solutions. In this role, you will guide enterprise clients through intricate onboarding processes, assist in migrating extensive investment portfolios and data systems, and ensure their long-term success on our platform.This is a highly client-facing position that demands someone who excels in relationship building, earns trust quickly, and delivers exceptional service. You will navigate complex organizational structures with professionalism and strategic thinking while providing institutional-grade service. Additionally, we are looking for a self-starter who can work autonomously, manage multiple large-scale onboarding projects, and proactively resolve issues without constant supervision.You will also play a crucial role in providing feedback for product enhancements and improving our internal onboarding processes, balancing independent execution with teamwork and training initiatives.

Join our dynamic team at Almstead Tree and Shrub Care as a Custom Software Implementation Consultant. We are on the lookout for a detail-oriented and tech-savvy individual to spearhead the deployment of a tailored software solution for our arboriculture operations.This project-based role is anticipated to span approximately three to six months. You will be responsible for managing the entire software implementation lifecycle, including testing, revisions, training, and ongoing support after launch.The ideal candidate possesses a strong communication skill set, hands-on software implementation experience, and a genuine enthusiasm for enabling businesses to maximize their technology investments.

Tabs is at the forefront of revolutionizing finance and accounting operations with our cutting-edge AI-native revenue platform. Our innovative solution automates the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting. This empowers teams to eliminate tedious manual tasks and significantly enhance cash flow.High-growth organizations such as Cursor and Statsig trust Tabs to seamlessly generate invoices directly from contracts, reconcile payments in real time, and ensure compliance with ASC 606 regulations.Founded in 2023, Tabs has successfully secured over $91 million in funding from esteemed investors like Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is situated in New York, and our dedicated team boasts extensive expertise in finance and artificial intelligence.About the RoleWe are seeking an Implementation Team Lead who will play a pivotal role in our customer delivery function, functioning as both a leader and a hands-on contributor. This individual will manage and mentor a team of Implementation Managers while also overseeing key strategic implementations. You will help define how Tabs delivers transformative revenue automation solutions to finance and accounting teams, collaborating closely with Product, Engineering, and Operations to create scalable processes that guarantee successful project launches.What You’ll DoLead and Coach a Team: Manage a small group of Implementation Managers, offering guidance, feedback, and developmental support. Exemplify best-in-class project delivery and customer communication.Own Strategic Implementations: Lead comprehensive onboarding processes for complex or high-impact customers, including mapping business processes, configuring Tabs, managing ERP integrations (NetSuite, QuickBooks), and ensuring seamless go-live experiences.Drive Process Improvement: Collaborate with the Head of Implementation to enhance playbooks, standardize workflows, and elevate internal tooling and data visibility.Act as a Customer Subject Matter Expert: Clearly communicate accounting and revenue recognition concepts to customers, ensuring smooth alignment between Tabs’ platform and clients’ accounting requirements.Collaborate Cross-Functionally: Work closely with various teams to improve product features and customer satisfaction.

Join the presales team at Uncountable as a Technical Implementation Associate, where you will embark on a journey to tackle intricate technical challenges in a customer-facing capacity. This role is perfect for individuals who are passionate about technology and are eager to make an impact in the tech industry. You will manage multiple simultaneous presales projects, assisting our leads with configuration requests and providing on-site support for training, feedback, and reconfiguration throughout active engagements. You will develop into a subject matter expert on our platform, facilitating the digital transformation of R&D science for the future!

Note: This role is required to be based in New York, as our entire team works in the office five days a week, collaborating closely with peers.About UsCampfire is an innovative core accounting platform designed specifically for modern mid-market finance teams. Our mission is to empower them to close financial periods swiftly and expand their operations even more efficiently. By replacing outdated legacy ERP systems and manual accounting practices with automation-driven solutions, we streamline and enhance finance workflows. Over the past year, we have experienced a remarkable 10x growth, fueled by strong customer demand and a product that significantly benefits accounting and finance teams. We are rapidly scaling and shaping the future of finance by providing teams with the clarity, control, and strategic insights they need to lead confidently.Position OverviewAs an integral member of our Customer Experience team, you will be pivotal in driving the adoption of Campfire.You. You will collaborate closely with new customers to assess their accounting software needs, configure the software to meet those needs, and deliver pre-go-live support to ensure they achieve their accounting and business objectives. In this role, you will report directly to the Head of Implementation & Customer Success.Key Responsibilities:Lead the Campfire implementation process for new customers from kickoff to successful go-live.Oversee the migration of customer data from previous accounting software, tailored to client requirements.Act as a Campfire accounting subject matter expert, providing training sessions to ensure users are adept with the software.Serve as the main point of contact for assigned accounts throughout the implementation phase.Collaborate with product and engineering teams to report customer issues and feature requests.Develop and maintain best practices and documentation for implementation processes.Qualifications:5+ years of professional experience in accounting, audit, or finance, with a strong preference for candidates with experience in in-house or public accounting roles.Bonus: At least 1 year of experience in an implementation, solutions, or customer success role.Demonstrated technical aptitude with a capacity to quickly learn new software platforms.

About Ivo Ivo Inc. builds an AI-powered platform for enterprise contract management. Legal and procurement teams around the world use Ivo to interpret, manage, and extract value from their contract data. As the company grows to serve larger and more complex organizations, the quality of each implementation has become a key factor in how Ivo is perceived by its customers. This Implementation Specialist role exists to make sure new clients experience Ivo as a skilled and reliable partner from their first interaction onward. Role Overview Lead onboarding for large, complex enterprise clients using Ivo’s intelligence tool. Guide customers through every phase of implementation, from initial scoping to configuration, workflow design, and the first moments of realized value. This is not a sales or solutions consulting role. Work directly with senior legal professionals, legal operations teams, and technical stakeholders to develop and execute onboarding plans that fit real-world needs, existing systems, and high expectations. What You Will Do Enterprise Onboarding and Delivery Oversee post-sale onboarding for large enterprise customers, managing the process from kickoff through to steady-state usage. Act as the main implementation point of contact for clients, working closely with the assigned Customer Success Manager. Build trust with senior customer stakeholders by demonstrating sound judgment, a systematic approach, and consistent follow-through. Scoping and Implementation Design Run structured scoping sessions to understand each customer’s objectives, priorities, workflows, and constraints. Translate those goals into clear implementation plans, covering: Workspace structure and document scope Workflow design and prioritization Integration needs with tools such as Salesforce, SharePoint, or Google Drive Project plans with timelines, dependencies, and expected outcomes Workflow and Intelligence Setup Design and configure workflows that fit each client’s business processes, ensuring they get the most from Ivo’s intelligence platform.

Tabs stands at the forefront of financial innovation as the premier AI-native revenue platform designed specifically for contemporary finance and accounting teams. Our cutting-edge solution automates the entire contract-to-cash lifecycle, encompassing billing, collections, revenue recognition, and reporting, thus empowering teams to eliminate tedious manual processes and significantly enhance cash flow.High-growth enterprises such as Cursor and Statsig trust Tabs to streamline their operations by generating invoices directly from contracts, reconciling payments in real-time, and ensuring compliance with ASC 606 effortlessly.Founded in 2023, Tabs has successfully secured over $91 million in funding from prominent investors like Lightspeed Venture Partners, General Catalyst, and Primary. Our headquarters is located in New York City, where we leverage extensive expertise in both finance and artificial intelligence.About the RoleWe are seeking a seasoned Implementation Manager – Accounting Solutions to play a pivotal role in supporting our clients during the implementation and onboarding phases, leading up to full operational integration. As a vital member of the Implementation Team at Tabs, you will be instrumental in shaping the department's growth.In this capacity, you will act as a subject matter expert on accounting systems, collaborating with Engagement Managers to facilitate seamless implementations. You will be responsible for articulating complex accounting principles and the functionality of Tabs’ platform to controllers, AR leaders, and finance teams, ensuring comprehensive understanding and effective platform adoption. In addition to guiding clients, you will mentor internal teams on accounting best practices, recommend change management strategies, and work closely with Product, Engineering, and Operations teams to deliver successful outcomes.This position is critical to our customers' success, as effective implementation lays the groundwork for long-term engagement with Tabs. You will collaborate cross-functionally with GTM, Customer Success, and Operations, and work intimately with Product and Engineering teams to influence the product roadmap based on client needs.

Jordan Park Group is a premier investment management firm dedicated to providing tailored financial advice and investment solutions to a unique clientele of individuals, families, and institutions. Our clients are distinguished by their significant contributions to business, philanthropy, government, and society. Our team comprises empathetic problem solvers possessing a rich tapestry of experience and diversity. We thrive on complexity and are adept at navigating challenges to empower our clients in achieving their most favorable outcomes.Our mission is to enhance lives and preserve legacies. Associate, Portfolio Implementation SpecialistNew York, New YorkWe are on the lookout for a motivated Associate-level Portfolio Implementation Specialist to join our dynamic investment advisory team in New York. This role presents a unique opportunity to collaborate with colleagues who prioritize teamwork, exceptional service, and a commitment to excellence. Our operational ethos is grounded in responsiveness, dependability, and technical proficiency.Your RoleAs an Associate supporting the Portfolio Management Team at Jordan Park Group, you will play a crucial role in managing and overseeing client portfolio investments. Your responsibilities will encompass daily trading execution across Separately Managed Accounts (SMAs), ETFs, and mutual funds. Additionally, you will work closely with the broader investment team to support initiatives spanning multiple strategies and asset classes.Key Responsibilities Include:Monitoring portfolio positioning, trade execution, cash levels, and compliance with client guidelines and restrictions.Utilizing proprietary tools and data systems to rebalance and optimize client portfolios.Collaborating with Client Coverage and Investment teams to address client requests and manage lifecycle events (e.g., account openings, cash flows, rebalances, tax-loss harvesting).Assisting senior Portfolio Managers in developing and executing firmwide investment strategies.Working closely with sub-advisors to communicate SMA objectives, facilitate funding and setup, and resolve operational or trading discrepancies.Partnering with Operations and Compliance to document procedures and ensure adherence to investment guidelines.Contributing to ongoing enhancements of trading and portfolio management systems.Supporting investment workflows across Public, Private, and Alternative asset classes.Identifying opportunities for workflow improvements and proposing process enhancements.Assisting with client account onboarding and portfolio structuring.About You

About the CompanyAt Rain, we are pioneering the future of payments worldwide. Our dynamic team comprises passionate innovators and seasoned entrepreneurs dedicated to making stablecoins practical and accessible for everyday transactions. We empower fintech companies, neobanks, and financial institutions to launch solutions that are inclusive and efficient. Join us in our mission to create a borderless financial landscape, backed by leading investors from the fintech, crypto, and SaaS sectors.Our EthosWe foster a culture of openness and collaboration, allowing our team members to pursue their professional aspirations freely. Everyone, regardless of their position, has the opportunity to contribute to our vision and influence our strategic direction.About the RoleWe are looking for a meticulous and enthusiastic Implementation Manager to become a pivotal part of our team. In this role, you will facilitate the integration of enterprise clients, enhance our onboarding processes, and provide training to product analysts. Collaborating closely with operations, compliance, and sales teams, you will ensure our partners receive outstanding support and can maximize the benefits of our platform.Key ResponsibilitiesOversee the integration of significant client accounts, ensuring a seamless transition and resolving any issues that arise.Work collaboratively with internal teams to discern customer needs and customize solutions for successful onboarding.Evaluate product performance and monitor metrics to identify areas for improvement during the onboarding experience.Educate product analysts on best practices for onboarding.Assist in designing onboarding workflows for new business clients.Deliver data-driven insights to enhance user experience and optimize the use of Rain's products.Partner with product managers to establish business requirements for onboarding and create user stories.Utilize analytics tools to measure the success of onboarding processes and communicate key findings to stakeholders.

Join us in leveraging cutting-edge technology to create a significant green impact on the planet! At Kraken, we are at the forefront of global energy innovation, dedicated to developing a smart, sustainable energy system. Our mission is to optimize renewable energy generation, enhance grid intelligence, and empower utilities to deliver exceptional customer experiences. As a leader in the energy transformation, we invite you to be part of a revolutionary journey towards a more sustainable future. You will become a vital member of the Residential Flex client delivery team, supporting North American clients as they embark on their technology transformation journeys and navigate both new and long-term migration projects.

Join Highbeam in revolutionizing business banking and cash management!Our innovative platform integrates AI agents, automated financial workflows, and a suite of financial products designed to optimize efficiency and reduce costs for our clients.We are proud to support renowned brands that have collectively generated billions in sales, including Cuts, Tushy, NYON, Sabah, Still Here, Alice Mushrooms, Original Grain, and birddogs.Our dynamic team features alumni from Shopify, Square, Toast, Rippling, and McKinsey, bringing a wealth of experience and innovation.We are backed by $42M in equity funding from top venture firms including Acrew, FirstMark, Mayfield, and Two Sigma Ventures.Position OverviewWe are looking for a proactive and talented Implementation Consultant to be a vital part of the Highbeam team. In this pivotal role, you will ensure the effective development and deployment of our products and services tailored to meet customer expectations. Acting as a liaison between clients and our product team, you will apply your strategic insights and problem-solving abilities, particularly in Excel, to enhance our delivery processes. Your role will involve cross-functional collaboration and direct client engagement, particularly in guiding them through essential cash flow management procedures.This position requires in-person attendance in New York.

About Latent HealthLatent Health is revolutionizing healthcare by harnessing the potential of clinical data. Our AI-driven platform enhances clinical workflows, alleviates clinician workload, and boosts health system efficiency. We collaborate with top hospitals and health systems to provide quick, reliable, and impactful implementations that elevate patient care.Role OverviewAs the Implementation Project Manager – 340B, you will oversee comprehensive onboarding and deployment projects for health systems integrating Latent’s 340B solutions.This role demands a robust background in healthcare project management, alongside familiarity with 340B program compliance, pharmacy operations, split-billing systems, and contract pharmacy settings. You will orchestrate timelines, technical coordination, stakeholder synchronization, and operational preparedness across pharmacy, compliance, IT, revenue cycle, and executive leadership teams.Your goal is to facilitate efficient go-lives for customers, enabling them to realize measurable value swiftly and ensuring their readiness for sustainable operational and compliance success.Key ResponsibilitiesProject Leadership & 340B Customer DeliveryDirect full-cycle implementation projects from kickoff to go-live and stabilization across health systems, focusing on 340B program contexts.Develop and oversee detailed project plans that include 340B-specific workflows, compliance checkpoints, and audit-readiness strategies.Lead cross-functional meetings with pharmacy executives, 340B program administrators, compliance teams, IT, and clinical operations.Act as the principal project contact, ensuring outstanding communication and alignment among all stakeholders.Identify 340B environment-specific risks (e.g., diversion risk, duplicate discount risk, contract pharmacy complexities) and proactively implement mitigation plans.340B Workflow & Technical CoordinationOversee the collection and validation of essential technical inputs, including pharmacy data feeds, split-billing configurations, accumulator logic, and EHR integrations.Collaborate with Latent sales, account management, engineering, and product teams to align system configurations with client-specific 340B policies and operational frameworks.Monitor EHR integration processes (Epic, Cerner, etc.) to ensure seamless transitions and functionality.

Role Overview The City of New York is hiring a Policy and Program Implementation Coordinator based in New York City. This role focuses on guiding the rollout of city policies and programs, making sure each aligns with broader strategic goals. What You Will Do Oversee the execution of policies and programs across city departments Facilitate communication among teams, stakeholders, and leadership Track progress and outcomes to ensure initiatives stay on course Champion projects that improve community welfare and support efficient government operations Apply analytical skills to support data-driven decisions Encourage collaboration and engagement across departments Who Succeeds in This Role Experienced in program management and cross-functional coordination Strong communicator, able to connect with diverse groups Comfortable using data to inform decisions Collaborative and team-oriented

Role overview Smith Engineering is seeking a Director of Design Engineering to lead its design team in New York City. This leader will oversee the development of engineering solutions that meet client requirements and comply with industry standards. The role involves shaping project direction and supporting the growth of a skilled group of engineers. What you will do Guide and manage the design engineering team Drive the creation of efficient, high-quality engineering designs Ensure all work aligns with client needs and industry standards Mentor and develop engineering talent within the team Influence the direction of engineering projects at Smith Engineering

Join dualentry as an ERP Implementations Lead specializing in Customer Experience. In this pivotal role, you will spearhead the implementation of our ERP systems, ensuring that our clients receive exceptional service tailored to their needs. Your expertise will guide project teams through the complexities of ERP solutions, driving successful outcomes and enhancing customer satisfaction.

Join HealthMed Recruiting as an Implementation Coordinator!We are collaborating with a prominent company in the medical training sector located near Fishkill, NY, to fill a newly established role at their headquarters. As an Implementation Coordinator, you will play a crucial role in supporting the Implementation Project Manager throughout the complete project lifecycle.Your responsibilities will include engaging with customers through phone and web communication, ensuring seamless project execution. While experience with healthcare technology and software is beneficial, it is not mandatory.The ideal candidate will possess a Bachelor's degree and demonstrate a strong ability to build relationships and generate insightful reports based on collected data. We seek an individual who is proactive, comfortable with presentations, technically adept, and excels in multitasking while maintaining a keen attention to detail. Given the multifaceted nature of our projects, organizational skills are essential.We offer a competitive base salary starting at $60,000, with the potential to earn a bonus of up to 9%. Our comprehensive benefits package and distinctive corporate culture make this a remarkable opportunity. Expect some national travel, approximately 10-20% of the time, as you take on this exciting role within an industry leader!