Mid-Market Client Director

The Mid-Market Client Director at thinkahead focuses on building strong relationships with clients in the mid-market sector. This position centers on understanding client needs and working closely with them to develop solutions that fit their goals. Role overview This role involves regular client engagement, using strategic thinking and clear communication t…

About AvocaAvoca is revolutionizing the way home service companies interact with their customers. Our innovative AI-powered conversational agents efficiently manage high-value inbound calls, including job bookings, lead qualification, and revenue enhancement, all with unmatched speed and consistency compared to traditional call centers.In less than two years, we have grown to a dynamic team of 85 employees, thriving in a vibrant, in-office culture located in New York City. Operating in a market exceeding $500 billion, where every missed call translates to lost opportunities, we are at the forefront of creating a benchmark platform for AI-driven customer engagement.We proudly serve some of the largest brands in the home services sector and achieved a remarkable 10x growth in 2025. With our high-performance team based in NYC, we are rapidly seizing a substantial, underserved market, where 85% of missed calls are redirected to competitors. Every new team member here has an immediate and significant impact on our success.About the RoleAs the Director of Mid-Market Sales, you will spearhead and enhance our mid-market sales organization, fostering performance, consistency, and excellence in execution across this critical segment.This leadership position is centered around talent development, refining sales processes, and establishing a high-performing, repeatable sales strategy. You will mentor a team of accomplished Account Executives to secure complex deals, enhance discovery efforts, improve close rates, and consistently exceed established targets.This role is perfect for a sales leader who thrives in high-accountability environments, is passionate about nurturing talent, and excels in instilling discipline and performance within a scaling mid-market team.Your ResponsibilitiesTake ownership of mid-market revenue performance, ensuring the team consistently meets and surpasses monthly and quarterly targets.Coach and develop Account Executives to enhance their skills in discovery, objection handling, deal strategy, and closing effectiveness.Elevate call quality through regular deal reviews, call coaching, and structured feedback mechanisms.Improve pipeline management, forecasting precision, and overall sales execution rigor.Identify skill gaps and implement targeted training programs to boost team performance.Refine messaging, positioning, and demonstration execution to enhance conversion rates and Average Contract Value (ACV).Lead by example in strategic deals, exemplifying best-in-class mid-market selling practices.Establish clear performance standards and accountability measures across the team.

Join Reddit's expanding Mid-Market team in New York City as a Client Account Executive. In this pivotal role, you will take full ownership of growing and retaining a portfolio of mid-market advertisers in the App Development sector. You will drive strategic conversations, oversee campaign execution, and collaborate cross-functionally to empower app-first advertisers to thrive on Reddit’s platform. Ideal candidates excel in fast-paced environments, enjoy fostering strong client relationships, and are skilled at transforming insights into actionable strategies. Please note that this position requires in-person attendance at our New York office 1–2 days per week.

About the Role: In the role of Director of Publisher Partnerships for the Mid Market, you will spearhead the development and expansion of strategic partnerships with our Preferred Publishers across a variety of channels, including CTV, video, display, web, and mobile applications. Your primary goal will be to optimize their programmatic revenue potential. You will act as a trusted strategic advisor to Publisher stakeholders, offering expert guidance on inventory monetization, omni-channel strategies, industry trends, and identifying growth opportunities across all formats. This position requires you to meet quarterly revenue targets while ensuring that PubMatic consistently surpasses Publisher expectations and safeguards their brand. Your methodology will involve regular business reviews, performance analysis driven by data, collaboration across functions, and active engagement within the industry, positioning you as a thought leader in programmatic advertising. You will report directly to the VP of Customer Success. Our Team: We are a diverse ensemble of analytical thinkers, innovative problem-solvers, and a blend of talents. Our shared commitment to client success is the bedrock of our culture, built on trust, expertise, and tangible results. Although our technology is state-of-the-art, it is our people who truly make PubMatic a remarkable workplace. Responsibilities: Oversee a portfolio of high-value and high-potential Mid Market supply partners across various omni-channel environments, with a profound understanding of each partner’s business, growth dynamics, and risk factors. Develop and implement multi-quarter account strategies aimed at enhancing revenue and expanding PubMatic's reach across all formats including CTV, video, display, web, and mobile applications. Utilize strong analytical capabilities and programmatic knowledge to influence publisher monetization strategies and advocate for a 'programmatic-first' approach. Consistently achieve or surpass revenue goals while delivering an exceptional experience for partners. Attain a deep understanding of the technical aspects of ad serving and SSP functionalities across omni formats to provide credible consultation to publishers regarding product and platform capabilities. Collaborate with publishers on both short- and long-term strategic goals, mobilizing internal teams to support these initiatives. Facilitate demand generation by partnering with internal and external buy-side teams—including DSPs, agencies, and direct brands—to effectively match supply with demand. Work closely with the VP of Customer Success to shape long-term omni-channel strategies for the Mid Market publisher portfolio. Identify opportunities to expand access to new inventory from existing clients.

Why Join UsAt Brex, we offer an innovative finance platform that empowers companies to optimize spending and accelerate growth across more than 200 markets. By integrating global corporate cards and banking with user-friendly spend management, bill payment, and travel solutions, Brex helps founders and finance teams streamline operations, gain real-time insights, and manage expenditures effortlessly. Our AI-driven automation and top-notch customer service eliminate tedious expense and accounting tasks, allowing our clients to focus on their core business objectives. Renowned companies such as DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek trust Brex to manage their financial needs.Joining Brex means pushing your boundaries, challenging conventional thinking, and collaborating with some of the brightest minds in the finance industry. We are dedicated to building a diverse and inclusive team where your potential is only limited by your ambitions. We empower you with the necessary tools, resources, and support to advance your career.Sales at BrexThe Sales team is pivotal in driving Brex’s revenue, with each member significantly impacting our financial success. We are dedicated to generating new opportunities, acquiring new clients, and nurturing robust relationships with existing customers. Our culture celebrates team achievements while recognizing individual contributions, fostering a competitive yet unifying environment.Your RoleAs a Mid-Market Client Sales Executive II, you will be integral in driving revenue growth by engaging with existing Brex clients and identifying new business opportunities. Leveraging your sales acumen and relationship-building skills, you will strategically identify opportunities to enhance card utilization. Collaborating with cross-functional teams, you will have the chance to learn from industry experts and expand your professional expertise.Work EnvironmentThis position is based in our New York City office. We offer a hybrid work environment that combines the vibrancy of office interactions with the flexibility of remote work. Currently, we require a minimum of three coordinated in-office days per week (Monday, Wednesday, and Thursday). Additionally, we provide the benefit of up to four weeks of fully remote work annually!

Join Reddit, a vibrant community-driven platform, as the Director of Mid-Market Sales. In this pivotal role, you will spearhead our B2B initiatives within the Mid-Market Services team, guiding a dynamic group of Sales Managers across the U.S. Your mission is to cultivate relationships with a diverse portfolio of B2B advertisers spanning SaaS, Finance, and emerging sectors. As we continue our growth trajectory, you will have the opportunity to shape our go-to-market strategy, drive new customer acquisition, and expand strategic partnerships. This role is not just about meeting revenue targets; it’s about inspiring your team and influencing the future of B2B sales at Reddit. This position can be based in either San Francisco or New York City.

Role Overview Reddit is looking for a Client Partner to join the Mid-Market Sales team in New York City. This role centers on B2B service acquisitions, working with a range of clients to understand their goals and recommend solutions that fit their needs on the Reddit platform. What You Will Do Collaborate with mid-market clients to identify business needs and growth opportunities Develop and deliver tailored solutions that help clients succeed on Reddit Build and maintain strong, long-term relationships with key stakeholders Drive new business by focusing on client acquisition and satisfaction What Makes This Role Unique This position offers the chance to make a direct impact on Reddit's business. Success in this role depends on creative thinking, relationship-building, and a commitment to helping clients achieve their objectives.

Who is Heidi?At Heidi, we're dedicated to revolutionizing healthcare delivery, aiming to cut in half the time it takes to provide exceptional care.We envision a future where, by 2050, every clinician is empowered with AI tools that ease administrative burdens and enhance the quality and accessibility of patient care globally.Founded by clinicians for clinicians, our team is a diverse mix of inventors, builders, scientists, nurses, doctors, mathematicians, designers, and high-performing executors.We achieve in six months what our competitors accomplish in four years. In just a year, we've facilitated 20 million patient consultations and are currently supporting over 1 million consultations weekly.With our recent funding of USD$16.6 million from top-tier VC firms, we are poised to accelerate our growth and are seeking outstanding Customer Success Managers to join our team.Your Role:Strategic Success PlanningDevelop customized success plans that align with customer objectives, while maintaining detailed profiles and actionable strategies for your portfolio.Create and sustain success plans that clearly link goals to metrics and milestones, regularly reviewed with customers.Conduct impactful QBRs and value assessments that quantify results, identify risks, and ensure alignment with customer stakeholders.Prevent account stagnation by ensuring that every account has a defined action plan, forecast, and accountable owner.Relationship ManagementEffectively manage diverse mid-market stakeholder groups by clarifying goals, roles, and expectations across operational and clinical levels.Influence senior stakeholders with confidence, translating complex clinical and operational issues into straightforward decision-making frameworks.Proactively identify potential misalignments by interpreting behavioral signals, usage trends, and meeting dynamics.Demonstrate the ability to recalibrate adoption expectations as necessary without escalation.Implementation LeadershipCreate actionable rollout plans with defined milestones and trackable outcomes.

Vendelux is at the forefront of revolutionizing how organizations discover, assess, and harness the power of events.Event marketers play a vital role in driving brand awareness and sales pipelines, yet events remain one of the most underutilized and least transparent marketing avenues. Vendelux is changing that narrative. We offer a comprehensive event marketing system that equips teams with the data and insights necessary for making smarter, more strategic choices.Our AI-driven platform provides exclusive insights from over 250,000 events, enabling high-growth companies to pinpoint where their target customers will be, optimize ROI, and convert events into a scalable growth engine. Our clients frequently refer to Vendelux as an event marketer’s paradise. A significant aspect of our offering is our expanding network of partnerships with event organizers, who share first-party attendee and sponsorship data in exchange for invaluable market insights.Additionally, Vendelux Meetings empowers clients to transform event insights into actionable strategies—leveraging AI to identify high-value attendees and automatically schedule one-on-one meetings with the right prospects at conferences. This capability allows teams to enhance pipeline generation and make each event significantly more effective.Founded in 2021, Vendelux is a Series A SaaS company supported by prestigious investors, including FirstMark, with a recent funding round of $14 million. Our team boasts experience from esteemed companies such as Bain, ZoomInfo, Shutterstock, Compass, Forter, and Airbnb.We are seeking a Manager of Customer Success to spearhead and expand success initiatives for our mid-market and SMB clientele. In this role, you will oversee a team of 4 to 5 Customer Success Managers dedicated to mid-market and SMB accounts, driving retention and growth while developing repeatable playbooks that yield predictable outcomes for our expanding customer base.

Vendelux is revolutionizing the way organizations discover, assess, and leverage the potential of events.As the backbone of the marketing pipeline, event marketers play a crucial role in brand building — yet events are often one of the least optimized and most opaque channels in marketing. Vendelux is changing this narrative by providing a comprehensive system of record for event marketing, equipping teams with the data and insights necessary for informed, strategic decision-making.Our AI-driven platform offers exclusive insights across over 250,000 events, empowering fast-growing companies to pinpoint where their ideal customers congregate, optimize ROI, and transform events into scalable growth avenues. Our clients often refer to Vendelux as the ultimate tool for event marketers. A significant aspect of this success lies in our expanding network of partnerships with event organizers, who exchange first-party attendee and sponsorship data in return for access to invaluable market insights.Additionally, Vendelux Meetings enables clients to convert event insights into actionable strategies — utilizing AI to identify high-value attendees and automatically schedule one-on-one meetings with the right prospects at conferences. This capability allows teams to enhance pipeline generation and significantly increase the impact of every event.Founded in 2021, Vendelux is a Series A SaaS company backed by prominent investors, including FirstMark, following a recent funding round of $14M. Our diverse team boasts experience from esteemed companies such as Bain, ZoomInfo, Shutterstock, Compass, Forter, and Airbnb.We are actively seeking Mid-Market Account Executives to drive new deals with event marketers. Our product is in high demand and sells rapidly, often closing within a month! We require dynamic hunters ready to capitalize on this opportunity.

About the RoleAs a Client Director specializing in Enterprise Partnerships at Vidsy, you'll spearhead relationships with some of the world’s leading brands. Your expertise will empower our partners to leverage innovative video advertising solutions, enhancing their outreach and engagement.

We are seeking a dynamic and strategic Director of Client Experience to join our team at Known. In this pivotal role, you will lead initiatives to enhance client engagement, ensuring that our clients receive unparalleled service and support throughout their journey with us. You will leverage data-driven insights to inform strategies, develop innovative solutions, and foster strong relationships with our clients.

We are seeking a dynamic and visionary Director of Marketing to lead our marketing initiatives at Collabera. In this role, you will be responsible for developing and executing comprehensive marketing strategies that enhance our brand presence and drive business growth. You will collaborate with cross-functional teams to identify market opportunities and implement innovative campaigns that resonate with our target audience.

Join Us at Zeta Global!Zeta Global (NYSE: ZETA) is revolutionizing marketing with our AI-Powered Marketing Cloud. We harness advanced artificial intelligence and a wealth of consumer signals to streamline the acquisition, growth, and retention of customers for marketers. Our flagship platform, the Zeta Marketing Platform (ZMP), aims to simplify sophisticated marketing by integrating identity, intelligence, and omnichannel activation within a single framework, all powered by one of the industry's most extensive proprietary databases.Our enterprise clients across diverse sectors are equipped to craft personalized consumer experiences on an individual basis across all channels, driving superior results for their marketing initiatives. Since our inception in 2007, founded by David A. Steinberg and John Sculley, we have established our headquarters in New York City and expanded our presence globally.

Become a Part of ShopMy – Shaping the Future of Digital MarketingAt ShopMy, we are at the forefront of transforming e-commerce by establishing a robust infrastructure for human-led curation at scale.We empower brands to launch and grow impactful, performance-driven creator programs while enabling influential creators to monetize their presence and collaborate directly with their favorite brands. Our innovative operating system enhances consumer experiences, allowing them to discover and purchase premier products through leading brands, cultural trendsetters, and genuine human curation.Having recently achieved unicorn status with a $1.5B valuation, backed by esteemed investors including Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are eager to meet professionals who are excited to influence the future of curated commerce at the dynamic intersection of technology, culture, and taste.Role Overview:The Enterprise Director is responsible for driving strategic growth and revenue within 8-12 key Fortune 500 accounts, acting as a trusted advisor to senior executives while executing proactive upselling strategies. A primary focus will be on expanding clients’ investment in our Opportunities product.Your Contribution to Success:Strategic Account ManagementManage and cultivate relationships with 8-12 of our highest-value enterprise accounts.Serve as the lead strategic advisor and trusted partner to senior decision-makers.Conduct regular business reviews and strategic planning sessions with key stakeholders.Analyze complex organizational structures to identify key influencers across various departments and business units.Revenue Growth & ExpansionAchieve ambitious annual upsell targets, concentrating on increasing quarterly investments in the Opportunities product.Develop and present compelling business cases that outline clear ROI and strategic value for expansion initiatives.Manage enterprise sales cycles to secure significantly larger investments by navigating complex organizations, building internal champions, and negotiating high-stakes deals.Cross-Functional LeadershipCollaborate closely with Sales, Product, Client Strategy, and Technical teams to deliver a seamless client experience.Advocate for client needs internally while driving product improvements.

Join Ramp as a Mid-Market Account Manager, where you will play a pivotal role in driving the success of our clients. In this dynamic position, you will be responsible for managing and nurturing relationships with mid-market clients, ensuring their needs are met effectively while identifying opportunities for growth. Your expertise and strategic insight will help clients leverage our innovative financial solutions to enhance their operations and achieve their goals.This role requires a proactive mindset, excellent communication skills, and a passion for customer success. You will work closely with cross-functional teams to deliver exceptional service and drive client satisfaction.

Join Sandstone as a Mid-Market Account Executive and play a crucial role in driving our growth strategy in the mid-market sector. We are seeking an enthusiastic and driven individual who can engage with potential clients, build strong relationships, and close deals effectively. Your expertise in sales will help us expand our presence and deliver exceptional value to our customers.

At Profound, we are dedicated to helping businesses navigate and manage their AI presence effectively. As a Mid-Market Account Executive, you will play a pivotal role in driving consultative sales cycles with dynamic, high-growth organizations. Your contributions will be crucial in broadening Profound's influence in the mid-market sector and in refining our go-to-market strategy as our team expands.Key ResponsibilitiesOversee the complete mid-market sales process, from targeted prospecting to closing negotiations.Craft and implement scalable outreach initiatives to drive new business and enhance Profound's market presence.Manage a robust pipeline, balancing strategic discussions with effective execution.Develop and maintain relationships that transform initial agreements into enduring partnerships.Collaborate closely with Product, Marketing, and Customer Success teams to accelerate learning and refine our messaging.About YouA seasoned SaaS sales professional with a track record of success in mid-market account sales and a history of surpassing quotas.Adept at managing multiple deals simultaneously while adjusting strategies to thrive in a fast-paced sales environment.Entrepreneurial and proactive, motivated by the opportunity to build and drive early success.Resilient, inquisitive, and focused on impact, with a strong inclination towards action and experimentation.Work EnvironmentThis position is based on-site at our Union Square office in NYC, ideal for individuals who thrive in a fast-paced, iterative, and impactful work setting.The anticipated base salary for this role ranges from $100,000 to $150,000, not including commission. Profound offers a competitive total compensation package that includes base salary, equity, and a comprehensive benefits offering. The final compensation will be determined by factors such as your skills, experience, and qualifications during the interview process. Our recruitment team will provide more details on the complete compensation package and benefits as you progress through the hiring stages.

Join impact.com, the leading commerce partnership marketing platform!At impact.com, we're revolutionizing how businesses expand by enabling them to discover, manage, and scale partnerships throughout the customer journey. Our platform empowers brands to foster genuine, performance-driven growth through authentic relationships with affiliates, influencers, content publishers, brand ambassadors, and customer advocates. With our award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—we integrate every type of partner into a unified solution. Trusted by over 5,000 global brands, including industry giants like Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, we facilitate more than 225,000 partnerships that yield measurable results.Your Role:As our EMEA team expands in response to increasing demand, we seek a talented and motivated Mid-Market Account Executive to drive the sales process with prospective customers. This role offers rapid growth opportunities and exposure to cutting-edge marketing technologies. Your strong consultative and analytical skills will be key in guiding clients from initial demos through to scope definition and contract finalization, making you the face of impact.com to some of the most recognized brands globally.

AponoAt Apono, we empower organizations to maximize their potential in the cloud by effectively managing access operations and security. Our innovative platform ensures companies have Just-In-Time and Just Enough access across hybrid environments, significantly reducing access risks while enhancing productivity. With offices located in New York and Tel Aviv, we proudly support a diverse clientele, including numerous Fortune 500 companies, and have been recognized in Gartner's Magic Quadrant for Privileged Access Management.What You Will Be Doing:Collaborating with Growth/Mid-Market Account Executives to facilitate the complete technical sales cycle.Conducting technical discovery sessions to gain insights into customer technology stacks, access models, and risk factors.Presenting customized demonstrations that align Apono's solutions with specific customer use cases.Designing and executing Proof of Value (POV) initiatives: establishing success criteria, configuring environments, and leading customers toward successful outcomes.Addressing technical inquiries in RFPs/RFIs and overseeing security due diligence (architecture, data flow, IAM model).Translating customer requirements into proposed architectures, focusing on cloud solutions (AWS / GCP / Azure), identity management (Okta, Azure AD), databases, Kubernetes, and other infrastructure components.Creating and refining reusable assets for mid-market sales processes, including demo flows, templates, talk tracks, and sample configurations.Collaborating with Product and Engineering teams to relay customer feedback and influence the product roadmap.Working alongside Customer Success and Implementation teams to ensure smooth transitions and expedited time-to-value for clients.