Lifecycle & CRM Lead

Transforming preventive health into a standard for every individual across Europe.Our MissionAt Lucis, we are committed to revolutionizing healthcare from reactive to preventive. Our goal is to create the operating system for human longevity, enabling individuals to enjoy healthier, longer lives. Discover more about our vision and values here.Your RoleWe are…

Join Talan as a Lead Technical Consultant specializing in Microsoft Dynamics CRM, where you will lead innovative projects and drive digital transformation initiatives. You will be responsible for overseeing the technical aspects of CRM implementations, ensuring that they align with client needs and industry best practices.In this role, you will collaborate with cross-functional teams to design, develop, and deploy effective CRM solutions. Your expertise will guide the team in best practices, while you also mentor junior staff and contribute to their professional growth.

Your Goal:Lead the CRM department of the agency, transforming it into a true growth engine (and customer retention) for ambitious eCommerce and Lead Generation brands.In five hashtags, that's #CRM #eCommerce #LeadGen #Klaviyo #Management On the : a key role with a direct impact on revenue + a business unit to structure and elevate. Your Main Responsibilities:Lead and expand a CRM department with ambitious growth objectives.Define and implement effective CRM strategies (email, SMS, automation, segmentation…) for eCommerce and lead generation brands.Oversee operational execution on Klaviyo (campaigns, flows, continuous optimization).Support clients in addressing their business challenges: retention, LTV, revenue generation.Identify growth opportunities (upselling, new offerings) and contribute to the department's revenue.Represent CRM expertise to clients and enhance the brand’s presence (events, content, speaking engagements…). Your Team:The Company: a rapidly growing digital marketing consulting firm, known for its high standards, results-driven culture, and operational approach.Your Manager: one of the firm’s leaders, deeply involved in developing expertise and structuring offerings.Your Team: a team of dedicated, autonomous CRM consultants focused on performance, with a strong test & learn culture. Your Working Conditions:Your Office: modern workspace in a vibrant area, promoting collaboration and innovation.

Role Overview airapps is looking for a CRM Specialist in Paris to help manage and improve customer relationship management strategies. This role focuses on implementing CRM solutions, analyzing customer data, and supporting a smooth experience for customers. What You Will Do Implement and maintain CRM systems to support business goals Analyze customer data to uncover trends and opportunities Work with marketing teams to inform and shape strategy Help ensure customers have a consistent, high-quality experience Impact Insights from this role will guide marketing decisions and strengthen customer engagement at airapps.

Join Brevo, where we are revolutionizing how organizations connect with their customers. Our comprehensive CRM platform empowers over 500,000 businesses in 180 countries to enhance customer relationships through seamless communication via emails, SMS, WhatsApp, Chat, and Marketing Automation.Our user-friendly and robust tools are designed to adapt to every business ambition, providing a transparent view of the customer journey to prioritize meaningful connections.As a certified B Corp, we are dedicated to purposeful growth, maintaining high standards of social and environmental impact alongside our performance goals.Trusted by renowned organizations from NGOs like Amnesty International to global brands such as Carrefour, eBay, Louis Vuitton, and Michelin, Brevo is at the forefront of delivering exceptional customer experiences with minimal technical complications.Having recently surpassed 200 million ARR and achieved Unicorn status, we are on an exciting growth trajectory and eager to expand further!As a CRM Marketing Apprentice, you will collaborate closely with the CRM Marketing Lead and various teams, including Digital, Revenue, Product, and RevOps, to enhance customer retention, engagement, and revenue growth within our client base.

Join Labelium as a Freelance CRM Consultant and leverage your expertise to enhance client relationships and optimize customer engagement strategies. This role is ideal for professionals seeking flexibility while making a significant impact in a dynamic environment.

1 Role Overview Job SummaryAs a CRM Campaign Manager and Patient Engagement Associate, you will lead the creation and execution of innovative patient engagement campaigns through our CRM channels. Reporting to the Head of Content & Engagement, you will transform our engagement strategy into actionable, measurable campaigns—from defining campaign mechanics to executing and analyzing their performance.Your mission will be to ensure that patients maximize their experience with our RPM app by sending the right message at the right time through the right channel. You will also play a critical role in developing scalable engagement practices and tools as we grow.This opportunity is perfect for candidates with approximately 3 years of CRM experience, who are comfortable working autonomously, are genuinely interested in how AI can enhance our operations, and are driven by the desire to impact healthcare positively. Your Key ResponsibilitiesCampaign Strategy & ExecutionCollaborate in defining CRM engagement mechanisms (automations and ad-hoc campaigns) throughout key stages of the patient care journey—taking ownership of proposals and testing initiatives.Craft and structure messages tailored to patient needs, adhering to our editorial guidelines and tone of voice.Work closely with design teams to provide briefs and integrate visual assets or create simple visuals as needed.Develop and implement CRM campaigns: targeting, workflows, testing, and launching.Organize and facilitate live sessions with patients, overseeing everything from preparation to follow-up.Lead broader engagement initiatives (e.g., support programs, themed content series) autonomously, in alignment with the Head of Content & Engagement.Tooling & OperationsMaintain and update the campaign repository and CRM content calendar.Ensure campaigns function correctly through rigorous testing and quality assurance.Collaborate with Product and Tech to enhance CRM tools and integrations.Remain curious and proactive about new CRM features, tools, and practices that could enhance campaign performance or streamline operations.

Your Objective:To design and lead an effective global loyalty program aimed at engaging, activating, and retaining over 4 million panelists across 44 countries, transforming it into a significant business growth lever !In 5 hashtags, it translates to: #CRM #Loyalty #Engagement #International #Data On the : You will join at a pivotal moment of post-acquisition structuring, with everything to build on a global scale. Your Main Responsibilities:Develop and manage a comprehensive global loyalty program (gamification, tiers, rewards…) to enhance engagement and retention of panelists.Structure intelligent CRM journeys (onboarding, activation, reactivation) leveraging a data-driven approach.Orchestrate multichannel campaigns (email, notifications…) to maximize participation and minimize churn.Optimize the rewards catalog (gift cards, experiences, donations) balancing attractiveness and profitability.Monitor and analyze key KPIs (retention, engagement, churn…) and continuously manage A/B testing.Lead an international team and collaborate closely with Acquisition, Data, Product, and local teams. Your Team:The Company: A leading global market research firm, established over 25 years ago, with nearly 700 employees and 4 million panel members across more than 40 countries. The group is headquartered in Paris and has 21 physical offices worldwide. It is a profitable group experiencing significant growth.Your Manager: The group's CMO, who boasts over 15 years of experience in performance lead acquisition and broad growth marketing. A strong, professional manager who is closely connected to her team.Your Colleagues: The marketing team comprises around ten individuals (acquisition, CRM, product, data, content). A senior, ambitious, supportive, and performance-driven team!

Role Overview nexton is seeking a Product Manager focused on CRM solutions for the Telco Media Transport sector in Paris. This role centers on shaping and executing strategies that improve customer relationship management for our clients. What You Will Do Lead the development and rollout of CRM initiatives tailored to the needs of the Telco Media Transport industry. Work closely with teams across the company to ensure projects align with client goals and deliver strong results. Drive product improvements from concept through launch, always keeping client value in focus. Collaboration This position involves frequent collaboration with colleagues from different disciplines. Success depends on clear communication and a shared commitment to delivering effective CRM solutions.

Deliveroo is looking for an Assistant CRM (H/F) in Paris for an apprenticeship position. This role supports the CRM team with customer relationship management projects and campaign execution. Role overview Work alongside the CRM team to help plan and run targeted marketing campaigns. The focus is on increasing customer engagement and building loyalty. Expect to collaborate with colleagues across different functions to make sure CRM strategies are delivered smoothly. What you will do Assist in the development and rollout of CRM campaigns Analyze data to monitor campaign performance Work with other teams to coordinate and execute CRM initiatives Learning and experience This apprenticeship offers practical experience in customer relationship management and marketing. Gain insight into campaign tracking, data analysis, and teamwork within a busy office setting.

About the Internship Cheerz is looking for a CRM Project Manager Intern (F/M) to join the team in Paris. This role supports the development and rollout of customer relationship management strategies that strengthen engagement and retention. The work directly contributes to projects that shape the customer experience. What You Will Do Assist with planning and executing CRM initiatives Help analyze customer data to inform strategy Support the team in creating campaigns that improve customer engagement Contribute ideas and feedback to enhance customer retention efforts Location This internship is based in Paris, France.

Les termes utilisés au masculin incluent également le féminin pour plus d’accessibilité.En tant que Consultant CRM Fonctionnel au sein du Cabinet de Conseil ASI, vous serez en étroite collaboration avec les équipes nationales pour mener des projets clés axés sur la connaissance client, la gestion de la relation client et la transformation numérique.Vous travaillerez avec des clients prestigieux, tant dans le secteur privé que public, en les accompagnant depuis l’analyse des défis métiers jusqu’à la mise en œuvre et l’optimisation de solutions CRM telles que Salesforce, Microsoft Dynamics, ou Efficy e-deal, en alliant vision stratégique, expertise fonctionnelle et gestion opérationnelle.Vos principales responsabilités incluent :Accompagnement et conseil : Aider les clients dans leurs initiatives de transformation CRM en intégrant les aspects commerciaux, fonctionnels, de données et organisationnels. Analyser les besoins métiers, remettre en question les pratiques existantes et proposer des solutions durables et pragmatiques. Conseiller sur l’optimisation des parcours clients et la personnalisation de la relation client.Conception et mise en œuvre CRM : Participer à la définition et à la conception fonctionnelle de solutions CRM. Établir les parcours clients, scénarios relationnels, règles de gestion et indicateurs de performance. Superviser ou contribuer à la mise en place de campagnes CRM variées, telles que le recrutement et la fidélisation.Pilotage de projets : Gérer des projets CRM de manière intégrale, depuis la phase de cadrage jusqu’au déploiement. Assurer le suivi des développements en collaboration avec les équipes techniques. Organiser et animer des ateliers métiers et des instances de gouvernance.Contribution à la dynamique du cabinet : Représenter ASI auprès des clients et établir des relations de confiance. Participer aux activités commerciales, à la rédaction de propositions et à l’identification de nouvelles opportunités. Contribuer à l’évolution des offres en CRM et à la diffusion des meilleures pratiques au sein de l’équipe.

Join nexton as a CRM Project Manager and play a pivotal role in enhancing customer relationships through innovative project management. In this role, you will lead cross-functional teams, strategize CRM initiatives, and ensure the successful delivery of projects that enhance customer engagement and satisfaction.

Join our dynamic team at myjobcompany1 as a CRM Project Manager specializing in SalesForce. In this pivotal role, you will lead and manage CRM projects, ensuring alignment with our company's strategic objectives. Your expertise will drive the successful implementation and optimization of SalesForce solutions, enhancing customer relationships and streamlining sales processes.Key responsibilities include collaborating with cross-functional teams, defining project scope, conducting stakeholder meetings, and delivering training sessions. Your analytical skills will be crucial in evaluating project performance and implementing improvements.

Join Talan as a Microsoft Dynamics CRM Technical Consultant and be a part of our innovative team in Paris. In this role, you will leverage your technical expertise to deliver customized solutions that meet our clients' needs. You will engage with various stakeholders, collaborate with development teams, and ensure the successful implementation of Microsoft Dynamics CRM solutions.We are looking for individuals who are passionate about technology and are eager to contribute to our mission of driving digital transformation.

Join Eric Bompard as an Assistant Project Manager for our CRM initiatives. This internship offers a unique opportunity to contribute to our Retail and Customer Experience departments. You will support the team in analyzing customer data, enhancing customer engagement strategies, and executing CRM projects.

Join Talan as a Team Leader in our CRM division, focusing on Microsoft Dynamics 365. We are seeking a dynamic and experienced professional to lead our team in delivering innovative CRM solutions that empower our clients. You will play a pivotal role in managing projects, driving client satisfaction, and ensuring the successful implementation of CRM strategies.You will collaborate closely with cross-functional teams, using your expertise in Microsoft Dynamics 365 to guide our clients towards achieving their goals. This role offers an exciting opportunity to shape CRM initiatives, mentor team members, and contribute to the continuous improvement of our consulting services.

Join Talan as an Expert Microsoft Dynamics 365 CRM Consultant. In this pivotal role, you will leverage your expertise in CRM solutions to enhance client experiences and drive business success. You will be responsible for implementing and optimizing Microsoft Dynamics 365 CRM systems, ensuring alignment with client objectives and best practices.We seek a proactive consultant who can collaborate effectively with stakeholders at all levels. Your role will involve analyzing client requirements, designing solutions, and providing ongoing support and training.

Join SMCP as an E-Partners & CRM Assistant and embark on an exciting apprenticeship journey in the heart of Paris. This role offers an exceptional opportunity to gain hands-on experience in managing e-partnerships and customer relationship management, contributing to the growth and success of our dynamic team.

nexton is hiring a Technical Project Manager to focus on CRM functionality in its Paris office. This position involves coordinating project activities and collaborating with teams across different functions to deliver CRM projects for clients. The goal is to help integrate and improve CRM systems, supporting clients in making their operations more efficient. Role overview Lead and organize CRM project activities from planning through delivery Coordinate with both technical and business teams to ensure project goals are met Assist with the integration and optimization of CRM systems for client operations Requirements Experience managing technical projects, ideally with CRM platforms Strong communication skills and ability to work with a variety of teams Comfort working in a quick-moving setting Interest in technology and project management Proactive approach to problem-solving and project delivery Location This role is based in Paris.